Ratings based on 499 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Business Travellers
by A verified traveller from London

Make sure you book the shuttle before you arrive.

Posted 21-Feb-2017
Pros: Convenience
Cons: Dust on the complimentary fruit.
Location: N/A
Make sure you book the shuttle from the Terminal (both ways) in advance and make it clear which Hyatt you are staying at. Otherwise it all works.
5out of 5
Recommended
for Business Travellers
by A verified traveller from Sheffield

Business trip

Posted 05-Feb-2017
Pros: The hotel is well set out with good facilities and restaurants -
Cons: it is a shame there isn't a bar or outside are to take advantage of late evening sun.
Location: The location is great for the airport but if you want to do anything else you will need a local taxi -
I recently had to go to Mumbai for a Business trip and found the Hyatt Regency to well located, well appointed and overall - incredibly friendly.
Comment from Hotel Management
09-Feb-2017 by General Manager , Hotel Management
Dear Chris, Thank you for allowing us to be of service to you. I am pleased to hear that you have had a wonderful stay experience. At Hyatt Regency Mumbai, our effort is to ensure our guests make the most of being away when they choose to stay with us. Located in close proximity to the international and domestic airports and major business hubs makes us a preferred hotel among most travellers. I take this opportunity to share with you that our hotel houses the STAX Bar which is above our specialty Italian restaurant, STAX. Additionally, we also have an outside pool area which serves drinks and light snacks. Thank you for commending our hospitality and service. I look forward to welcome you on your next visit soon. Warm Regards, Hardip Marwah, General Manager
5out of 5
Recommended
for Everyone
by A verified traveller from Sydney Australia

Posted 30-Jan-2017
Pros: Comfort of room, friendly and helpful staff, great breakfast, transfer from airport.
I always stay at the Hyatt in Mumbai it is terrific!
Comment from Hotel Management
02-Feb-2017 by General Manager , Hotel Management
Dear Mary, Thank you for allowing us to be of service to you. I am pleased to hear that you have had a comfortable stay. At Hyatt Regency Mumbai, guest satisfaction is a priority second to none and genuine care is at the heart of all our service actions. Thank you for commending our breakfast selection, hope you had the opportunity to relish the morning bakeries and our seasonal fresh juices for a great start to the day. I look forward to welcome you on your next visit soon. Warm Regards, Hardip Marwah, General Manager
5out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 22-Jan-2017
出張で宿泊しました。空港から徒歩で行ける範囲で便利です(歩道あり。車道を渡るところがありますが、歩行者用信号もなんとか使えます)。アメニティと水が十分そろっています。朝夕食をだいたいホテル内で食べ、十分美味しくいただきました。
Comment from Hotel Management
24-Jan-2017 by General Manager , Hotel Management
Dear Guest, Thank you for allowing us to be of service to you. I am pleased to hear that you have had a wonderful stay. At Hyatt Regency Mumbai guest satisfaction is a priority and genuine care is at the heart of all our service actions. Located in close proximity to both international & domestic airport and major business hubs, makes us a preferred hotel for most travellers.Thank you for commending our food and service. I look forward to welcome you on your next visit soon. Warm Regards, Hardip Marwah, General Manager
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel beside airport

Posted 14-Jan-2017
Excellent hotel beside airport really friendly helpful staff with great rooms and good food.
Comment from Hotel Management
24-Jan-2017 by General Manager , Hotel Management
Dear Guest, Thank you for allowing us to be of service to you. I am delighted to hear that you have had a wonderful stay. At Hyatt Regency Mumbai, our effort is to provide an unparalleled hospitality experience and create delightful moments for our guests whenever they choose to stay with us. Thank you for commending our hospitality and service. I look forward to welcome you on your next visit soon. Warm Regards, Hardip Marwah, General Manager
3out of 5
by A verified traveller from Cannes

OK airport hotel but better options are available.

Posted 13-Jan-2017
Pros: Location
Cons: No character
Location: Stay at the Leela - it is far better in every way.
Upon arrival we were directed to a side entrance as the main entrance was being renovated. As a result we had to wade through the guest enjoying their Christmas brunch to get to reception. We were initally given a room facing the road and the airport. It was very noisy with traffic and plane noise so we requested a change. the alternative was a room overlooking the pool. This was very quiet. Especially quiet as the pool was empty and the tiling being renovated. We were told that arrangements had been made for us to use the pool in a hotel nearby and a shuttle bus was available. This would have been nice to know before we booked. Other than this the hotel was fine except that in every location, bar, restaurant etc the music was extremely loud. even at breakfast!! I guess this drowns out the noiise from outside.....
Comment from Hotel Management
24-Jan-2017 by General Manager , Hotel Management
Dear Guest, Thank you for allowing us to be of service to you. We regret the inconvenience caused during you stay and assure you it is otherwise unlike the high service standards we endeavour to maintain. I have brought this to the attention the departments concerned. I take this opportunity to share with you that whilst we anticipate guests' preferences, our team is ever welcoming of any specific requests our guests' may have. Do allow us the opportunity of welcoming you back soon so that you can experience the authentic hospitality we so believe in providing. Warm Regards, Hardip Marwah, General Manager
5out of 5
Recommended
for Everyone
by A verified traveller

Everything was perfect!

Posted 11-Nov-2016
Excellent! Close to the airport. No noise from airplanes
Comment from Hotel Management
16-Nov-2016 by General Manager, Hotel Management
Dear Guest, Thank you for allowing us to be of service to you. I am delighted to hear that you have had a comfortable stay. At Hyatt Regency Mumbai, our effort is to ensure our guests make the most of being away when they choose to stay with us. Thank you for commending our hospitality and service. I look forward to welcome you on your next visit. Warm Regards, Hardip Marwah, General Manager
4out of 5
by A verified traveller

This traveller left a rating score only Posted 10-Nov-2016 on Hotels
3out of 5
Recommended
for Everyone
by A verified traveller from bhavnagar

Ok for price paid

Posted 06-Nov-2016
Location: ?
Good for buisness travel. Not much for families. Stayed there overnight but not much help from desk
Comment from Hotel Management
16-Nov-2016 by General Manager, Hotel Management
Dear Guest, Thank you for allowing us to be of service to you. I am happy to hear that you have had a pleasant stay. At Hyatt Regency Mumbai, our effort is to connect guests to what matters to them most. I take this opportunity to share with you that the hotel is designed keeping in mind the needs of contemporary travellers who are visiting Mumbai for business or leisure. The free form outdoor pool and a holistic spa, takes care of guests who want to rejuvenate themselves. While the dedicated kids play area along with a dedicated attendant, ensure that our young Hyatt patrons are entertained while they stay with us. We are focused on ensuring that our guests make the most of being away they choose to stay with us. I regret that your experience with our front desk was not up to your liking. Please be assured I have made a note of your feedback and shared it with the concerned team to ensure such incidents are addressed immediately. Thank you for commending our hospitality. I look forward to welcome you on your next visit soon. Warm Regards, Hardip Marwah, General Manager
5out of 5
by A verified traveller

most comfortable

Posted 06-Nov-2016 on Hotels
Nicely decorated room with excellent service
Comment from Hotel Management
16-Nov-2016 by General Manager, Hotel Management
Dear Guest, Thank you for allowing us to be of service to you. I am delighted to hear that you have had a comfortable stay. At Hyatt Regency Mumbai, our effort is to ensure our guests make the most of being away when they choose to stay with us. Thank you for commending our hospitality and service. I look forward to welcome you on your next visit. Warm Regards, Hardip Marwah, General Manager