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Reviews of Hotel Galaxy Residency

2.5 out of 5
Hotel Galaxy Residency
Andheri - Ghatkopar Link Road, Near, Dhanlaxmi Build., Mohili, Sakinaka, Mumbai, Maharashtra

Reviews

4.0
Rating 10 - Excellent. 0 out of 19 reviews" "
Rating 8 - Good. 3 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 4 out of 19 reviews" "
Rating 2 - Terrible. 9 out of 19 reviews" "

5.0/10

Cleanliness

4.6/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Karl, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went but didn't stay
The facade of the hotel is nothing like the picture ,it is in a slum area ,the stairs are that narrow you can hardly get up them,I booked a deluxe room but was shown to a room that was an internal room with no window the room was smelly and all sorts dusty .I have contacted ebookers with a view to getting a refund but with on luck yet
Stayed 3 nights in Oct 2017

4/10 Poor

David, LA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Woken up at Midnight
I walked into the room and could hardly breath. The air was stale and there were no windows. After turning on the AC it did get better. Tv was ok, some Asian/Western channels like AXN and comedy central. WiFi did not work, even after complaining and reassured that it would work. Staff came to my room at midnight, waking me up by ringing the buzzer and knocking on the door. I got up to answer and the bell hop gave me a bottle of water, which I did not ask for.

2/10 Terrible

rajesh rambhai, Gujrat

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hotel
I was wast my money. Area, fecelity, transportation and this area as well as hotel is not good for couple

6/10 Okay

Noni, IRELAND

Disliked: Property conditions & facilities
Hard to find from the airport.
Really hard to find from airport. Middle of mumbai madness. Comfortable bed and relatively clean room. Bathroom not great. Sink really dirty. But it is mumbai so better than other places I stayed.

2/10 Terrible

Paola, Rhode Island

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never stayed there
I bookeD it about 8hrs before arriving. Called from the airport to confirm when I landed. 10min later I get there and the employee is only addressing the cab driver. Finally tells me it's booked full and that I'm going to another hotel down the road. Not the friendliest but not rude. Never stepped foot in the hotel. Not the best area.

4/10 Poor

Jay, Pune

Disliked: Staff & service, room comfort
Good service for a short stay
Good, if someone is looking for budget stay and short duration.

2/10 Terrible

Joef, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely unclean and hard to locate
I'm not a particularly fussy traveler but this place was disgusting dirty sheets, flies flying all around the room, no windows. Service from the staff seemed to constantly involve them trying to get tips from you, in very poor English. It's not very easy to find/well known, I had to switch taxi drivers to find it and the area around is not worth spending anyy time in. Having said all this they were very understanding in allowing me to move my check out time back by 3 hours which was pretty decent of them. Would recommend Anjali homestay instead, cheaper, cleaner etc

6/10 Okay

Gautam, Goa

Liked: Cleanliness, staff & service
Its a nice hotel in Andheri east..
Its a nice hotel in Andheri east only worst part is rooms are very small..

8/10 Good

Prashant, Ranchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Budget hotel
For a budget hotel I found it to be clean and comfortable. Food served was simple and palatable. Room facilities viz. air conditioning, cable TV etc. were satisfactory. I would recommend this hotel to those who are looking for a comfortable stay at very reasonable prices.

4/10 Poor

Satish Kumar Mehta, Gurgaon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Stay
I feel bad of my selection of the hotel of all things,the hotel itself,poor cleanliness,poor service,the most poor breakfast.

2/10 Terrible

ABC, PUNE

Disliked: Cleanliness, property conditions & facilities, room comfort
BAD LOCATION N VERY DIRTY BATHROOM
I WAS SHOCKED TO SEE THE SIZE OF THE ROOM, ALSO THE BATHROOM WAS TOO DIRTY. I DON'T HAVE WORDS TO DESCRIBE.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is good for all facilities.
the staff of the hotel is cooperative. only thing they should initiative for cleaning of the room on daily basis as part of their duty.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good for a brief Stay!
The hotel is located in the main road after Saki Naka towards Ghatkoper. Facilities and amenities in the hotel are adequate and I would recommend this hotel to anyone for a brief stay. Complementary breakfast though is simple with no bufe options. The place outside the hotel is not so cosmopolitan with busy traffic. But once you are inside the room, you wont be distrubed with outside noise. AC, Cable and Water heating facilities were working adequately, however I was not able to see any facility for free Internet.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Plz dont select
Worst possible hotel...should not called as a hotel...guest house will be better word. my bathroom is bigger then ther executive rooms..!

2/10 Terrible

Tasseer, JAPAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expect and be prepared for:
Here is my experience and what you should consider: 1. I received late night calls (yes calls, not call) from the hotel front desk starting at about 12:30 am asking me with a very strange low tone of voice if I wanted to drink some `good Indian beer`. I told the man that I was obviously asleep at this time of the night and not to call me again, but he did call me again asking the same question. Anger did not seem to deter this person. 2. The purpose of my stay was just to rest and sleep a little in between my international flight and my connecting domestic flight. I checked in at 8:00 pm and left at 4:00 am. I specifically asked for a non-smoking room, but here is the fact: THEY DO NOT HAVE ANY!! My room had ashtrays inside and smoke was everywhere from the neighboring rooms. Most certainly could not rest, nor really sleep. 3. The locks do not function properly in the room. My bed was pushed up against this old and disgusting looking set of 3 windows that do not lock!!! On the other side was the main street (literally in a slum). I really did 1/2 sleep with my wallet on me and any passport and other belongings attached to me as I did expect something can and probably will go wrong at this horrible brothel looking hotel. Under no circumstances should you ever consider staying at this place. Expedia should honestly take a look at my experience and the experience of others and remove this hotel from the list of options. If you respect yourself you will stay elsewhere.

2/10 Terrible

pam, Tampa, FL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE
This hotel is horrible. It's like a pay by the hour hotel located in a dark alley. It seemed to be an unsafe area and I ended up leaving instead of staying here. The reception personnel were very rude. Under no circumstances would I recommend this hotel to anyone.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel galaxy
Un hotel nada recomendable. Nada cerca a lugares de desplazamiento para turistas. Un lugar muy difícil de transitar y peligroso.

6/10 Okay

Thorsten, Lippstadt

Disliked: Cleanliness, staff & service, property conditions & facilities
Einfach und sauber
Für ein bis zwei Nächte ok, nicht weit von den Flughäfen. Taxifahrer kennen das Hotel nicht, daher ist ein Handy sinnvoll, damit der Fahrer mit dem Hotel Kontakt aufnehmen kann!