Ratings based on 150 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from 東京

HYATT REGENCYと同じ場所だが、HILTONの方が良心的

Posted 20-Jan-2016
これまで何回かHYATT REGENCYに宿泊していたが、不必要に品数が多く高い朝食ではなく 適度の朝食込の料金に満足。HYATTと比較し、部屋は大差なかった。宿泊中、コンセント及び スイッチ故障による停電に見舞われたが、連絡後は直に修理されインドのホテルとしては的確な 処理に驚いた。また、来客との会議に利用した喫茶も料金体系が明確に表示されており(日本の ホテル並みの料金でインドにしてはチト高いが)、担当者により料金が異なる不明朗な会計の HYATTよりも良かった。
Comment from Hotel Management
30-Jan-2016 by Raghu Sapra, Hotel Management
Dear Guest, Greetings from Hilton Mumbai International Airport. Thank you for your feedback subsequent to your recent stay with us. I am pleased to learn that you had a remarkable experience while staying with us. We have also taken note of your feedback and will ensure it is worked upon. You are our esteemed guest and I look forward to welcoming you back to our hotel in near future. Warm Regards Raghu Sapra
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Nov-2015
I had a great stay and the hotel is wonderful. There was some confusion between the details on Expedia and what was included in the price. This was frustrating so just ask for clarity.
Comment from Hotel Management
24-Nov-2015 by Raghu Sapra, Hotel Management
Dear Guest, Greetings from Hilton Mumbai International Airport! Thank you for your feedback. Please accept my sincere apologies for all the inconvenience caused to you due to the confusion on the package. We look forward to welcoming you back to the hotel. Warm regards, Raghu Sapra
5 out of 5
Recommended
for Everyone
by A verified traveller from McD

Overnight stop

Posted 04-Nov-2015 on Wotif
My flight arrived late and I wanted a place to sleep off the long journey in comfort and safety. I was welcomed very beautifully by the very efficient and warm staff. I would highly recommend this hotel.
Comment from Hotel Management
24-Nov-2015 by Raghu Sapra, Hotel Management
Dear Guest, Greetings from Hilton Mumbai International Airport! Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels. Warm regards, Raghu Sapra, General Manager
2 out of 5
by Alan from Bristol

A bit shabby!

Posted 29-Oct-2015 on Hotels
hairdryer did not work and area around is a dump otherwise oK
Comment from Hotel Management
30-Jan-2016 by Lekha, Hotel Management
Dear Guest, Greetings from Hilton Mumbai International Airport! Thank you for your feedback. We have noted your suggestions. we look forward to welcoming you back to the hotel. Warm regards, Raghu Sapra, General Manager
3 out of 5
by A verified traveller

Nice stay- would be better with free WIFI!

Posted 28-Oct-2015 on Hotels
The hotel as comfortable and staff friendly. Breakfast was lovely. However having to PAY for WIFI nowadays is really mean! Come on hotel owners get with it please.
Comment from Hotel Management
30-Jan-2016 by Lekha, Hotel Management
Dear Guest, Greetings from Hilton Mumbai International Airport! Thank you for your feedback. We have taken a note of your suggestion. We look forward to welcoming you back to Hilton Mumbai. Warm regards, Raghu Sapra General Manager
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Harpenden

Convenient for airport

Posted 20-Oct-2015
Pros: Very smart and attractive.
Cons: Nothing
Location: Airport.
Only few hours there before early morning flight but delighted with room and facilities.
Comment from Hotel Management
28-Oct-2015 by Raghu Sapra, Hotel Management
Dear Guest, Greetings from Hilton Mumbai International Airport! Thanks for your kind comments about your recent stay at our hotel. Hope to see you return again soon. Warm regards, Raghu Sapra, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Chicago, IL

Nice hotel with excellent facilties

Posted 16-Oct-2015
Very professional yet friendly staff. Nice happy hour gives you the bang for your buck. I've had a great stay overall.
Comment from Hotel Management
28-Oct-2015 by Raghu Sapra, Hotel Management
Dear Guest, Greetings from Hilton Mumbai international Airport! Just wanted to thank you for your recent stay here at our property! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon. Warm regards, Raghu Sapra General Manager
4 out of 5
by A verified traveller from New Delhi

A decent stay for the price you pay

Posted 05-Oct-2015
Pros: Good architecture, comfortable bed, good gym.
Cons: Promptness of service, food, and more in house entertainment options.
Location: Don't know, didn't get a chance to explore.
Architecture is quite british, not a big fan of that, food was good, not great, but nothing to complain. Few interesting artifacts to see in and around lobby. It a good comfortable hotel, can't say if the staff promptness meets up to Hilton expectation, but they were trying their best. Need to pull their socks in terms of promptness of service, courtesy, and amp up the food a bit. But I want to make it clear that I am really being picky here, compairing it to likes of ITC, Hyatt, Leela, Lalit, which I think I should.
Comment from Hotel Management
28-Oct-2015 by Raghu Sapra, Hotel Management
Dear Guest, Greetings from Hilton Mumbai International Airport! Thank you for feedback. It is extremely valuable and inturn helps us. I have shared your feedback with the team, and let them know of your experience. We look forward to have you stay with us again. warm regards, Raghu Sapra, General Manager
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 05-Oct-2015 on Hotels
Comment from Hotel Management
02-Jan-2016 by Lekha, Hotel Management
Dear Guest, Greetings from Hilton Mumbai International Airport! Thanks for your kind comments about your recent stay at our hotel. Hope to see you return again soon. Warm regards, Raghu Sapra, General Manager
Comment from Hotel Management
02-Jan-2016 by Lekha, Hotel Management
Dear Guest, Greetings from Hilton Mumbai International Airport! Thanks for your kind comments about your recent stay at our hotel. Hope to see you return again soon. Warm regards, Raghu Sapra, General Manager
4 out of 5
Recommended
for Business Travellers
by A verified traveller

good location

Posted 20-Sep-2015 on Hotels
Good site for airport. Only 1 night for departure next day at intl airport.
Comment from Hotel Management
02-Jan-2016 by Lekha, Hotel Management
Dear Guest, Greetings from Hilton Mumbai International Airport! Thanks for your kind comments about your recent stay at our hotel. Hope to see you return again soon. Warm regards, Raghu Sapra General Manager
Comment from Hotel Management
02-Jan-2016 by Lekha, Hotel Management
Dear Guest, Greetings from Hilton Mumbai International Airport! Thanks for your kind comments about your recent stay at our hotel. Hope to see you return again soon. Warm regards, Raghu Sapra, General Manager