Ratings based on 314 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from India

Very good hotel!

Posted 29-Aug-2015
I've stayed at the Grand Hyatt many times over the last 10 years. It's a fabulous hotel. Well maintained (some refurb work is going on now). Rooms are great- clean and very comfortable. Staff are friendly. The resteraunts in the hotel are superb. Truly a 5 star experience...
5 out of 5
Recommended
for Everyone
by A verified traveller

Very good hotel

Posted 25-Aug-2015
it was surely a good and pleasant experience with very pleasant and efficcient staff both during check in and check out. the room service staff was pleasant and helpful too. the whole stay was very comfortable. the room was very clean and comfy.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Aug-2015
I opted to stay in the Grand Hyatt Mumbai when I had to to to Mumbai over an extended weekend. They were having a weekend deal, which made it an attractive proposition for me. I was delighted with the stay. I also had my sister and her kids stay with me during this time at the hotel and the kids too had a wonderful time.
3 out of 5
Recommended
for Everyone
by A verified traveller from Bombay

hotel closed to airport

Posted 17-Aug-2015
Pros: Transportation and Food
Cons: professional staff and good food no problem to pay more money.
room ok staff not very experience they communicate properly restaurant food ok but not worth for price. no airport transportation such a big franchise name and they call five star hotel. most of the 5 star hotel have transportation.
5 out of 5
Recommended
for Everyone
by A verified traveller from LONDON

Nice hotel with great facilities

Posted 15-Aug-2015
We had a terrible start we the taxi didn't show up,however they made up for their mistake by upgrading us to a better room. I would definitely stay again and recommend it to another person.
5 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel

Posted 15-Aug-2015
Pros: all
Location: location is good but no eating out places around
great experiance in mumbai. this is a nice hotel ..
4 out of 5
Recommended
for Everyone
by A verified traveller

They get better and better

Posted 06-Aug-2015
Pros: staff extra helpful and attentive
Location: Good location close to airport
I have stayed at the Grand every six weeks for about a year and the service gets better and better. As a business guy this hotel gives me what I need and I noticed the staff are more attentive and friendly than you would generally find in India. This hotel works if you are a busy business person and can't afford to waste time. Great. I'll keep coming back
4 out of 5
Recommended
for Everyone
by A verified traveller

Good option

Posted 05-Aug-2015
Took 30 mins over the phone to request an early check-in, with no confirmation.
5 out of 5
Recommended
for Everyone
by A verified traveller

Itz just awesome

Posted 19-Jul-2015
Too gud Been to every hotel in mumbai But Hyatt and its staff simply the best
Comment from Hotel Management
09-Aug-2015 by Shobhit Sawhney, Hotel Management
Dear Guest We are delighted to read your generous feedback and kind appreciation. Look forward to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from nj

Posted 19-Jul-2015
nice hotel. very helpful staff, good facilities. getting transportation outside can be an issue sometimes
Comment from Hotel Management
23-Jul-2015 by Grand Hyatt Mumbai, Hotel Management
Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your kind feedback and for choosing to stay with us. We are happy to know that you had a comfortable stay with us and liked the ambience around the hotel, the overall hotel facilities and the service extended by our associates. We once again thank you for your feedback and sincerely look forward to welcome you again at Grand Hyatt Mumbai.