Ratings based on 441 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from yoon

Very good hotel.

Posted 31-Jan-2016
Kind staff and clean facilities. If i come to Mumbai , i will choose this hotel.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Interesting combination of restaurants on site

Posted 29-Jan-2016
Pros: The convenient facilities on site
Cons: upgrade décor
Location: This was a business trip no time to explore the local area.
Some of the areas of the hotel are looking a tad shabby but overall a nice comfortable hotel in a good location. Not sure it really is a five star when compared to other similar hotels in the area. I guess its because of the amenities rather than the décor.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Clean Hotel, Helpful Staff

Posted 18-Jan-2016
Pros: The Rooms
Loved this Hotel, would definetly stay again. Very clean and good facilities
Comment from Hotel Management
20-Jan-2016 by Team Grand Hyatt Mumbai , Hotel Management
Many thanks for the kind appreciation and feedback. We look forward to welcoming you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Jan-2016
nice hotel. close to the airport. stay extended until 4pm
Comment from Hotel Management
20-Jan-2016 by Grand Hyatt Mumbai , Hotel Management
Many thanks for the kind appreciation . We look forward to welcoming you back soon.
3 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Decent hotel but not 5star

Posted 17-Jan-2016
Pros: Service
Cons: See above
Location: Location pretty much not close to anything in Bombay traffic
Staff very helpful. Rooms not very clean. Breakfast not included.not much drawer space stayed for 7 days,no place to put clothes,limited hanger space
Comment from Hotel Management
22-Jan-2016 by Grand Hyatt Mumbai , Hotel Management
Many thanks for the kind appreciation and feedback. We would recommend you to choose from our higher category rooms or breakfast inclusive packages to make your stay more comfortable. Also please do let us know if you found the wardrobe space insufficient for your clothes. We look forward to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from bangalore

Close to AIRPORTS & SHOPPING CENTRES

Posted 12-Jan-2016
Pros: Sweet staff
Cons: Break fast should be included without charging extra
Location: Close to both Airports & City CENTRES & shopping CENTRES
Happy with selection of this Hotel on your site. All the staff are pleasant and receptive for Guest requests. the rooms was very spacious for our family of three. They gave us extended check out till 3pm . Ideal hotel for both Business travellers & family as its close to CBD & shopping CENTRES .
Comment from Hotel Management
20-Jan-2016 by Grand Hyatt Mumbai , Hotel Management
Many thanks for the kind appreciation , We are delighted to know that you enjoyed #LivingGrand with us. We would recommend you to book Club category of our special bed and breakfast package for your next stay for a more memorable experience. We look forward to welcoming you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveller from Mumbai

Posted 12-Jan-2016
Pros: Overall experience is excellent. Ambiance, shopping, coffee shops all are excellent!
Overall experience is excellent. Ambiance, shopping, coffee shops all are excellent!
Comment from Hotel Management
29-Jan-2016 by Grand Hyatt Mumbai , Hotel Management
Thank you for your kind feedback and thoughtful appreciation. We are delighted to know that you enjoyed #LivingGrand with us. We look forward to welcoming you back again soon.
2 out of 5
by A verified traveller

Its all for naught if you cant sleep well.

Posted 10-Jan-2016
Our family stayed here for 7 nights during January. First night there was a mosquito problem in the room. Every night there would be excessive noise coming from the corridor both from hotel staff and guests. These would wake us up at about 230am. Repeated complaints would not resolve this issue. Also the housekeeping staff would disturb us with frequent and repeated 'missed calls' on our hotel phone when they would like to clean up at their convenient time.
Comment from Hotel Management
28-Jan-2016 by Grand Hyatt Mumbai , Hotel Management
Thank you for your kind feedback . We are extremely disappointed to know that your experience was not a truly memorable one and we apologise for all the trouble caused. and thoughtful appreciation. We deeply regret the inconvenience and look forward to welcoming you for a true Hyatt experience soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Nice hotel very close to the airport

Posted 07-Jan-2016
Stayed one night to catch an early morning domestic flight. Hotel is in a quiet location close to the domestic airport. Great sized rooms and quick and efficient check in and check out process.
Comment from Hotel Management
20-Jan-2016 by Grand Hyatt Mumbai, Hotel Management
Many thanks for the kind appreciation , We are delighted to know that you enjoyed #LivingGrand with us. We look forward to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Good central location to Mumbai

Posted 05-Jan-2016
Close to lots of markets, temples and airport. Hotel was clean and staff very friendly.
Comment from Hotel Management
20-Jan-2016 by Grand Hyatt Mumbai , Hotel Management
Many thanks for the kind appreciation - we are happy to know that you enjoyed our care and experienced #LivingGrand with us. We look forward to welcoming you back soon.