Amazing staff, relaxed beautiful pool, great hotel
Stayed with Four Seasons Mumbai for 5 nights.
Upon arrival staff were very attentive and accomodating, we arrived past midnight so we were taken to our room for in room check-in which took all of 5 minutes, it was so nice after traveling 15 hours to have such a seamless service.
Breakfast service is amazing for both local favorites and western cuisine. The assortment of tea is also really good.
Pool on the roof of level 3 is really nice, fully staffed (bar/attendants) and private cabanas.
Amazing spa and yoga studio.
All staff including housekeeping, front desk, concierge, bar and dining, security and everyone else could not have been anymore polite, courteous and attendant, such nice people who make you feel very welcome.. I actually rate the service across the hotel as 6 stars. Service on par with Shangri La, Ritz, Kerry etc.
The hotel has been around for a while however the grounds, facilities, hotel lobby, restaurant etc are all set very nice and elegant.
Our room was very spacious, huge renovated bathroom with massive bath and separate spa and toilet with two sinks.
Rooms need an update as it’s slighly aged however very elegant, clean and comfortable with all 5 star necessities as you would expect.
Will be staying here again and highly recommended for a nice stay in Mumbai
Comment from Hotel Management
19-Mar-2018 by FSHM, Hotel Management
Greetings from Four Seasons Hotel Mumbai!
Thank you for your feedback further to your recent stay with us. I am delighted to know that you enjoyed your stay, from the express check-in and breakfast spread, to your time at the Pool and the service provided by the hotel team.
Thank you for your recommendation and look forward to welcoming you back for yet another true four Seasons experience.