Ratings based on 266 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from California

Amazing hotel, staff and service

Posted 03-Dec-2016
Pros: Staff, the rooms, pick up at the airport
This hotel bends over backwards for it clients. I had a bad experience with a delayed flight which then made me miss a connection. The staff at Four Seasons did everything possible to accomodate us in a very early check in and the staff was incredibly kind and corteous. This will be my preferred hotel from now on while staying in Mumbai. Oh by the way the Chinese restaurant on the premises is amazing food.
5out of 5
by A verified traveller from Bombay

Excellent Service

Posted 29-Nov-2016
Stayed at the four seasons for 4 nights and they were great! Jet Airways had lost our luggage (of course) and the FS had welcome kits for us and worked hard to get our luggage back. Everyone was very friendly and attentive. The spa was nice and breakfast delicious.
5out of 5
by A verified traveller

Luxury hotel in Mumbai - a Complete Treat

Posted 28-Nov-2016
The Four Seasons is an absolute treat! The staff is incredible, the room is beautiful (we stayed in the deluxe room facing the city), and the amenities very nice. Although the restaurants are quite pricey (a theme among the other 5 star hotels), the food is excellent. We stayed there for two nights after wrapping up our honeymoon in the North. We stayed mostly in home stays and three star hotels, so this was a treat, and well worth the cost.
4out of 5
by A verified traveller from mumbai, India

Incredible service

Posted 14-Nov-2016
Overall it was a great stay- the rooms, the breakfast were great as expected. But the main thing that stood out was the level of service at this hotel. The people really went out of their way to make the stay spectacular.
5out of 5
by A verified traveller from US

Best hotel ever seen

Posted 20-Oct-2016
Location: Location is very good
Room is awesome . Staff Nature Is Awesome . The main advantage staying is here the location that this hotel get
5out of 5
by A verified traveller from San Francisco

Great hotel in Mumbai

Posted 03-Oct-2016
Pros: Great staff
Location: Our only issue was the location, it is a but away from the main touristy areas.
Great hotel in Mumbai with great customer service.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 06-Sep-2016 on Hotels
5out of 5
by A verified traveller

Lovely hotel, great facilities and friendly staff

Posted 31-Aug-2016
I had a very pleasant experience at this hotel. The staff throughout the hotel were always very friendly, helpful and made me feel very comfortable. The facilities at the hotel were great and very well maintained. Finally my room was very large and spacious with all the mod cons and necessities.
5out of 5
by sumali from Delhi

Posted 29-Aug-2016 on Hotels
excellent hotel , comfortable stay , service beyond expectTions ....I had high fever during my stay and offered me apply toddy along with medicine which helped me a lot ...
5out of 5
by A verified traveller from New York, NY

Great Hotel

Posted 16-Aug-2016
Friendly Staff, great amenities and services. The food was also ery good and the rooftop bar excellent!