Ratings based on 335 Verified Reviews

4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from kenya

Super Hotel

Posted 21-Aug-2017
Absolut perfect everything.staff very friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller

Four Seasons Mumbai Trip

Posted 25-Jul-2017
I frequently stay at the Four Seasons Hotel when visiting Mumbai for business. The hotel is modern, clean and located in the center of the city, which is ideal for business meetings in the area and avoiding traffic. The gym is modern and the roof top bar is one of the best in the city. The restaurant combines Indian, Chinese, Japanese and Thai food with a casual Italian restaurant also available. This is a great hotel for visits to Mumbai.
Comment from Hotel Management
05-Aug-2017 by Four Seasons Hotel Mumbai , Hotel Management
Thank you so much for your appreciation. We trust you had an enjoyable stay with us.
3 out of 5
by A verified traveller

Posted 13-Jul-2017
You can find better hotel for the same price. Average breakfast
4 out of 5
Recommended
for Everyone
by A verified traveller from Birmingham, UK

Sanctuary in Mumbai!

Posted 04-Jul-2017
Pros: The staff members are their biggest asset.
Cons: The slums outside the hotel!
Location: Close to shopping mall, cinema, Mahalaxmi Racecourse and general local bazaars.
A beautiful hotel with excellent facilities and staff members. I was in Mumbai during the Monsoon season and as you can imagine, it was filthy, busy, and full of people traffic and vehicle traffic. However, the moment you step foot inside the gates of the Four Seasons Hotel, you can forget about the outside condition and the hustle and bustle. This hotel transports you back to civilisation and ensures that you feel right at home, and has all the facilities that you would have at home. The staff were excellent and always aim to please. Nothing is too much and no request or question goes unanswered. The staff members here go over and above the call of duty and ensure that their guests have no complaints or no difficulties during their stay, whether it be inside the hotel or outside. The staff members make it their duty to ensure that your stay runs as smoothly as possible and will always do their best to find solutions to any problems you may have. The bedroom was beautiful, comfortable and clean as was the bathroom, with a large bathtub and a separate spacious shower. The room also comes with an umbrella and you can borrow more from concierge if you need it. Couldn't have asked for more.
4 out of 5
by A verified traveller from Lausanne

Convenient hotel for business travelers

Posted 02-Jul-2017
Pros: Quiet and efficient service.
Location: The location is great for businesses, but if you are a first time tourist, you are a little far away from that area.
The hotel is clean and what you expect from a Four Seasons Hotel. I had the best paratha breakfast in all of India and the service at AER was exceptional (they also have a great two-for-one happy hour). It was Monsoon season so the staff did try to make it comfortable for guests as the rain limited what people could do (outside pool and eating areas were closed, and AER's view as also not as fabulous as it would be in other seasons).
5 out of 5
Recommended
for Everyone
by A verified traveller from boston

Nice hotel

Posted 28-Jun-2017
Pros: Room, staff, gym.
Nice hotel great staff, good restaurants on site. Good central location in Mumbai.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent comfort

Posted 05-Jun-2017
The staff was very cooperative, rooms were spacious & comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller from Arusha, Tanzania

Four Seasons Hotel : the very best.

Posted 25-May-2017
We arrived at the hotel at 7.30am expecting to wait somewhere like the cafe or dining area. But Kim the guest relations officer informed us that she will be giving us a room. Excellent because an overnight flight is always so tiring. Kim even gave us coffee and pastries whilst she organised everything. The room is on 30th floor perfect view, really quiet and completely stocked with everything you need. All staff members are friendly and show pride in what they do. Once again this hotel excelled in service and quality .
5 out of 5
Recommended
for Everyone
by A verified traveller from South Africa

Great location - business & leisure

Posted 24-May-2017
Located in a great area, with great staff and comforting peaceful rooms. Loved every bit of my 10 night stay.
5 out of 5
by I

This traveller left a rating score only Posted 23-May-2017 on Hotels