Exterior

Reviews of Hampton Inn & Suites I-35/Mulvane

2.5 out of 5
Hampton Inn & Suites I-35/Mulvane
785 Kansas Star Drive, Peck, KS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1002 reviews" "
Rating 8 - Good. 243 out of 1002 reviews" "
Rating 6 - Okay. 61 out of 1002 reviews" "
Rating 4 - Poor. 35 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating front desk at check in. Room was spacious and clean. Stopped here late while traveling to rest and would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Max on 25 Mar 2024
We are so glad you stopped in with us at The Hampton Inn and suites at the Kansas Star Casino! Next time you are in the Wichita/ Mulvane area, we look forward to seeing you again!

10/10 Excellent

Crystal, Lincoln

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of access and parking. Clean, nice rooms, felt safe
Stayed 1 night in Mar 2024
Response from Stephanie on 25 Mar 2024
Hello CrystalI am so happy to hear about your great experience with us here at the Hampton Inn connected to the Kansas Star Casino. We value and appreciate your feedback! We look forward to welcoming you back the next time that your travels bring you back to the Wichita/Mulvane area.

8/10 Good

LeRonda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice with several options for breakfast. There is a casino attached to the hotel for those interested. It’s not very conveniently located, there isn’t even a gas station near. Overall, pretty good. I’d stay there again.
Stayed 3 nights in Mar 2024
Response from Stephanie on 16 Mar 2024
Hello LaRondaThank you for taking the time to share your experience with us! We are happy to see that you enjoyed your stay and the amenities that we offer here at the Hampton Inn connected to the Kansas Star Casino. We value and appreciate your feedback. Looking forward to welcoming you back upon your next visit!

10/10 Excellent

RANDALL

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Night auditor!!!
Stayed 1 night in Mar 2024
Response from Stephanie on 16 Mar 2024
Hello RandallThank you so much for taking the time to share your amazing experience with us! I will let my night audit team know about the great things that you had to say about them. We appreciate your time. I hope you have a wonderful day and we look forward to welcoming you back!

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Stephanie on 16 Mar 2024
Hello JerryIn am so happy to hear that you had a great experience during your stay here at the Hampton Inn connected to the Kansas Star Casino. We are excited to hear from you again to book your next stay! I hope you have a wonderful day.

6/10 Okay

Matt

Liked: Cleanliness, staff & service
Large hotel with casino attached. Bed was a little stiff for my liking. Shower mixer handle spun as if the set screw is stripped off. After some fiddling i was able to turn on the water.
Stayed 1 night in Feb 2024
Response from John C on 6 Mar 2024
Matt,I am so sorry you encountered these issues while you were staying with us. I understand how issues like these can cause major frustrations, especially when they compound on each other. Thank you for leaving your feedback and we will use it to improve and make any future stays with us perfect for you.

10/10 Excellent

Doris

Stayed 1 night in Mar 2024
Response from Stephanie on 23 Mar 2024
Hello DorisWe appreciate your 5 star review! We are happy to see that you enjoyed your visit with us here at the Hampton Inn connected to the Kansas Star Casino. We look forward to welcoming you back!

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, with friendly staff.
Stayed 1 night in Feb 2024
Response from J.C. on 24 Feb 2024
Hi Jeremy, We are so happy that you and your family had such a great experience staying with us! We wish you safe travels over the weekend and hope to have you all with us again the next time you are traveling through!

10/10 Excellent

Bre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the casino!
Stayed 1 night in Feb 2024
Response from Stephanie on 23 Feb 2024
Hello BreThank you so much for the 5 star review that you left of your stay here at the Hampton Inn connected to the Kansas Star Casino. We are very happy to see that you had a great experience with us! We are excited to welcome you you back the next time your travels bring you back our way!

10/10 Excellent

Lynn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t realize the hotel was attached to a casino!!! Bonus!!! Restaurants and gambling. Super Per Friendly and lots of area to walk our dog. Will definitely be back next time we head south for the winter
Stayed 1 night in Feb 2024
Response from Stephanie on 23 Feb 2024
Hello LynnI am so happy to see that your stay with us was great! Our team strives to create a welcoming environment for our guests and we are pleased to see that you shared this experience. We look forward to welcoming you back to the Hampton Inn connected to the Kansas Star Casino!

10/10 Excellent

joslyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from John C on 21 Feb 2024
Thank you so much the amazing rating Joslyn, and we are glad you had such a great stay here at The Hampton Inn & Suites! We wish you safe travels and hope you will stay with us again the next time you are are traveling through the area!

10/10 Excellent

Michael, Brooklyn Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Stephanie on 13 Feb 2024
Hello MichaelI ham very pleased to hear that you enjoyed your stay with us here at the Hampton Inn in connected to the Kanas Star Casino! Thank you for taking the time to review your experience with us. We look forward to welcoming you back soon!

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were getting worn. Breakfast was sub par. Expected better food (breakfast )for price paid for room.
Stayed 1 night in Feb 2024
Response from Stephanie on 12 Feb 2024
Hello MarkThank you for taking the time to explain the unfortunate experience that you had during your stay. We appreciate you sharing the details with us and we will be looking into this create a better experience for you and our other guests. We hope for the opportunity to better serve you the next time that your travels bring you back to the Hampton Inn connected to the Kansas Star Casino. I hope you have a wonderful day.

10/10 Excellent

Denise

Easy and people were so nice
Stayed 1 night in Feb 2024
Response from Stephanie on 10 Feb 2024
Hello DeniseThank you so much for the amazing review of your stay with us here at the Hampton Inn connected to the Kansas Star Casino. We are excited to see that we succeeded in creating pleasant experience for your stay. We look forward to welcoming you back the next time that you are in the Wichita/Mulvane area.

10/10 Excellent

Noah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from John C on 5 Feb 2024
Thank you for staying with us Noah, and thank you for rating us so highly! We always strive to make everyone's stay at the Hampton Inn here at the Kansas Star as comfortable and enjoyable as we possibly can. We hope to make your next stay just as great, if not better!

4/10 Poor

Kimberly

Disliked: Cleanliness, property conditions & facilities
Stains on curtains Phone didn’t work and some detector was covered with plastic.
Stayed 3 nights in Jan 2024
Response from John on 25 Jan 2024
Kimberly, we are so sorry we did not meet your expectations during your stay and left you disappointed with your experience. I would be very appreciative if we could hear from you about the detector you mentioned so we can investigate that and we will take the steps necessary to correct that. As for the phone and curtains, we will be taking a look at these problems and do everything in our power to make sure you are satisfied with any future stays. If you ever experience difficulties with phones or any other items during future stays we will do whatever we can do to fix the issues

10/10 Excellent

vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Stephanie on 23 Jan 2024
Hello VickiThank you for taking the time to review your experience with us. We are very happy to see that you enjoyed your stay with us here at the Hampton Inn. We look forward to hearing from you and booking your next trip! I hope you have a wonderful day.

2/10 Terrible

Gina

Travelled with family
Disliked: Staff & service
We will not go back again.
Stayed 1 night in Jan 2024
Response from Stephanie on 23 Jan 2024
Hello GinI am very sorry to hear this. I would love the opportunity to hear about why your stay was not up to expectations. We try very hard to make every feel welcome and appreciated and we are very sad to hear that this did not happen during your stay. I hope to hear from you soon.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to stay. Very clean and very helpful, friendly staff
Stayed 1 night in Jan 2024
Response from Stephanie on 19 Jan 2024
Hello PatriciaWe are happy that you chose to stay with us. Thank you for the great things that you said about our team. I will let them them know that they helped in making your experience great! We look forward to seeing you again the next time you are in the Wichita/Mulvane area.

10/10 Excellent

carol

Stayed 1 night in Jan 2024
Response from Stephanie on 18 Jan 2024
Hello CarolWe really appreciate your 5 star review! We are extremely happy to see that you enjoyed your stay with us here at the Hampton Inn connected to the Kansas Star Casino. We look forward to seeing you again.

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very satisfied.
Stayed 1 night in Jan 2024
Response from John on 15 Jan 2024
Hello Irene.From everyone here at the Hampton in at the Kansas Star Casino, thank you so much for your feedback and taking the time to leave us a review! We hope to make your future stays with us just as great as this if not better!

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from John on 15 Jan 2024
Hello Craig,We appreciate you taking the time to leave us a review. We apologize for anything that was less than satisfactory and will do everything we can to make your next stay here at Hampton Inn at the Kansas Star Casino perfect!

10/10 Excellent

Payton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great overall experience. Food pool and gambling
Stayed 1 night in Dec 2023
Response from Stephanie on 1 Jan 2024
Thank you for choosing to stay with us here at the Hampton Inn connected to the Kansas Star Casino. We value and appreciate your feedback. We are very happy to see that you enjoyed your stay. We look forward to seeing you again the next time that your travels bring you back to the Wichita/Mulvane area. I hope you have a wonderful day.

8/10 Good

Amiee

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Well we had an emergency and had to leave. The property manager wouldnt even look at us when the other employee asked if they could refund us since this was due to an emergency. Like he didn't even give a crap! Will not be back
Stayed 1 night in Dec 2023
Response from Stephanie on 1 Jan 2024
Hello AimeeThank you for taking the time to share your experience with us. I am very sorry to hear about the situation that occurred. I will be looking into this. We would love the opportunity to better serve you.

10/10 Excellent

Cathy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Stephanie on 1 Jan 2024
Hello CathyThank you for choosing to stay with us here at the Hampton Inn connected to the Kansas Star Casino. We value and appreciate your feedback. We are very happy to see that you enjoyed your stay. We look forward to seeing you again the next time that your travels bring you back to the Wichita/Mulvane area. I hope you have a wonderful day.

10/10 Excellent

Wendy

Stayed 1 night in Dec 2023
Response from Stephanie on 18 Jan 2024
Hello WendyThank you for choosing to stay with us here at the Hampton Inn connected to the Kansas Star Casino. We are very happy to see that you had an enjoyable stay with us. I look forward to helping you book your next reservation with us the next time that your travels brings you our way.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel
We stayed here for an overnight trip and had a great time. The hotel is right next to a casino so it was convenient and our room was very comfortable and surprisingly quiet. We would stay here again.
Stayed 1 night in Dec 2023
Response from Stephanie on 29 Dec 2023
Thank you for taking the time to share your experience with us here at the Hampton Inn connected to the Kansas Star Casino, We value and appreciate your feedback as well as all of the great things that you had to say! We are very happy to see that you enjoyed your stay. We look forward to welcoming you back the next time that you are in the Wichita/Mulvane area. I hope you have a wonderful day.

10/10 Excellent

Lucas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Stephanie on 29 Dec 2023
Hello LucasThank you for taking the time to share your experience with us here at the Hampton Inn connected to the Kansas Star Casino, We value and appreciate your feedback. We are very happy to see that you enjoyed your stay. We look forward to welcoming you back the next time that you are in the Wichita/Mulvane area. I hope you have a wonderful day.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Stephanie on 29 Dec 2023
Hello JohnThank you for taking the time to share your experience with us here at the Hampton Inn connected to the Kansas Star Casino, We value and appreciate your feedback. We are very happy to see that you enjoyed your stay. We look forward to welcoming you back the next time that you are in the Wichita/Mulvane area. I hope you have a wonderful day.

10/10 Excellent

Gloria, Garden city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone very friendly and like the breakfast and clean room
Stayed 1 night in Dec 2023
Response from John on 26 Dec 2023
Gloria thank you so much for staying with us at Hampton Inn & Suites I-35/Mulvane at the Kansas Star Casino and taking the time give us your review! We are so glad you enjoyed the breakfast and the room you stayed in, and our staff will be very happy to hear your feedback. We all wish you safe travels, happy holidays, and a happy new year!

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Brandi on 24 Dec 2023
Thank you for your stellar rating. We'd love to welcome you back to the Hampton Inn & Suites I-35/Mulvane at the Kansas Star Casino next time when you visit the area!

10/10 Excellent

Sharon

Stayed 1 night in Dec 2023
Response from Brandi on 24 Dec 2023
Wow, thank you so much for staying with us her at the Hampton Inn & Suites I-35/Mulvane attached to the Kansas Star Casino and taking the time to leave us such a great rating. We hope the rest of your travels were wonderful, safe, and we can't wait to have you stay with us again.

10/10 Excellent

Sally

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The bedspread had stains on it luckily there are two beds
Stayed 1 night in Dec 2023
Response from Stephanie on 19 Dec 2023
Hello SallyThank you for sharing your experience with us here a the Hampton Inn connected to the Kansas Star Casino. We are very sorry to hear about the stained bed that you experienced, I will let my housekeeping department know about this so that they can make sure it does not happen again. We apricate you sharing this information with us! I hope for the opportunity to better serve you the next time that your travels bring you back to the Wichita/Mulvane area. Have a wonderful day.

10/10 Excellent

Larry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Stephanie on 19 Dec 2023
Hello LarryThank you for choosing to stay with us here at the Hampton Inn connected to the Kansas Star Casino. We value and apricate your feedback! We are very happy to see that you enjoyed your stay! We look forward to welcoming you back the next time that your travels bring you to the Mulvane/Wichita area.

10/10 Excellent

Talina, Fairfield

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Dec 2023
Response from Stephanie on 14 Dec 2023
Hello TalinaThank you for choosing to stay with us here at the Hampton Inn connected to the Kansas Star Casino. We are happy to see that you enjoyed your stay! We look forward to seeing you again the next time that your travels bring you back to the Wichita/Mulvane area.

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Stephanie on 11 Dec 2023
Hello JackThank you for choosing to stay with us here at the Hampton Inn connected to the Kansas Star Casino! We are very happy to see that you enjoyed your stay. We look forward to welcoming you back the next time that your travels bring you to the Wichita/Mulvane area.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Stephannie on 5 Dec 2023
Hello GaryThank you for choosing to stay with us here at the Hampton Inn connected to the Kansas Star Casino. We value and appreciate your feedback. We are very happy to see that you enjoyed your stay. We look forward to serving you again the next time that your travels bring you back to the Wichita/Mulvane area!

10/10 Excellent

Alaina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that it’s part of the casino. Our room is bigger than I thought it was gonna be, which was really nice.
Stayed 1 night in Nov 2023
Response from Stephanie on 28 Nov 2023
Hello, AlainaThank you for choosing to stay with us here at the Hampton Inn connected to the Kansas Star Casino. We value your feedback. We are very happy to see that you enjoyed your stay! We look forward to seeing you again the next time you are in the Wichita/Mulvane area.

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was great! However, our heating/cooling system was obnoxiously loud. We were only staying one night due to a snowstorm making the roads difficult. Otherwise, we would have said something and tried to move. Just FYI if you’re traveling as a family, be aware that all the food is behind the casino gate so nobody under 21 can go into the restaurants.
Stayed 1 night in Nov 2023
Response from Stephanie on 28 Nov 2023
Hello, AmyThank you so much for taking the time to share your experience with us here at the Hampton Inn connected to the Kansas Star Casino. We value and appreciate your feedback! I am very sorry about the terrible noise experience you had. We did resolve this issue and hope to better serve you the next time that your travels bring you back to the Wichita/Mulvane area.

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge hotel with an attached casino (which I didn’t really notice when I made the reservation). I would give it an excellent for cleanliness but you could smell the smoke of the casino all over the lobby and lifting up into the halls of the upper floors. Really too bad too because it was a nice property. Parking was a bit of a pain because you have to compete with people going to the casino. Would be nice for parking nearer the hotel to be reserved for hotel guests only. The staff was fantastic, extremely helpful and very friendly! Our room was okay, bed very comfortable, but the lighting in the room was poor. Not very good for reading at all.
Stayed 3 nights in Nov 2023
Response from Stephanie on 28 Nov 2023
Hello ShannonThank you for choosing to stay with us here at the Hampton Inn connected to the Kansas Star Casino. We are happy to see that you enjoyed your experience with us! We look forward to welcoming you back the next time that your travels bring you back to the Wichita/Mulvane area.

8/10 Good

Julie

Stayed 1 night in Nov 2023
Response from Stephanie on 19 Dec 2023
Hello JulieThank you for sharing your experience with us here at the Hampton Inn connected to the Kansas Star Casino. We value and appreciate your feedback! We look forward to seeing you again!

8/10 Good

Julie, ALPINE

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from Stephanie on 28 Nov 2023
Hello JulieThank you so much for taking the time to review your stay with us here at the Hampton Inn connected to the Kansas Star Casino. We are please to see that you enjoyed your stay! Please let us know if we can do anything to make it even more enjoyable on your next visit to the Wichita/Mulvane area.

4/10 Poor

Jennifer

Travelled with family
Liked: Cleanliness, amenities
Bed felt like mattress was 30 years old with sinkhole in center. Worst bed ever
Stayed 1 night in Nov 2023
Response from Stephanie on 24 Nov 2023
Hello JenniferThank you for taking the time to share your experience with us. I am very sorry to hear about the bed situation. We will be looking into this to get it resolved. We hope that we have the opportunity to better serve you the next time that you are in the Wichita/Mulvane area.

10/10 Excellent

christal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Stephanie on 23 Nov 2023
Hello ChristalThank you for choosing to stay with us here at the Hampton Inn in Mulvane. We value and appreciate your feedback. We are happy to see that you enjoyed your experience with us. We look forward to seeing you again the next time that your travels bring you back to the Wichita/Mulvane area.

8/10 Good

Deborah

Stayed 1 night in Nov 2023
Response from Stephanie on 11 Dec 2023
Hello DeborahThank you for taking the time to share your experience with us here at the Hampton Inn connected to the Kansas Star Casino. We value and appreciate your feedback. We are happy to see that you enjoyed your stay! We look forward to seeing you again the next time that your travels bring you back to the Mulvane/Wichita are.

10/10 Excellent

Jordan

Stayed 1 night in Nov 2023
Response from Stephanie on 13 Nov 2023
Hello JordanThank you for taking the time to rate your experience with us here at the Hampton Inn connected to the Kansas Star Casio. We are pleased to see that you enjoyed your stay. We look forward to welcoming you back the next time that your travels bring you to the Wichita/Mulvane area.

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Nov 2023
Response from Stephanie on 11 Nov 2023
Hello Thank you for taking the time to rate your stay with us. I would love to hear what we can do to ensure to better experience for your next stay. I hope you have a wonderful day.

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casino stay
Spacious suite , casino and hotels attached.
Stayed 1 night in Nov 2023
Response from Stephanie on 6 Nov 2023
Hello WilliamThank you for choosing to stay with us here at the Hampton Inn connected to the Kansas Star Casino. We are happy to see that you enjoyed your experience with us. We look forward to the opportunity to welcome you back the next time your travels bring you to the Wichita/Mulvane area.

10/10 Excellent

TRISHA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Stephanie on 7 Nov 2023
Hello TrishaThank you so much for choosing to stay with us here at the Hampton Inn connected to the Kansas Star Casino. We value and appreciate your feedback! We are happy to see that you enjoyed your stay with us. We look forward to seeing you again the next time that your travels bring you back to the Wichita/Mulvane area.

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Stephanie on 6 Nov 2023
Hello MelissaThank you for taking the time to share your experience with us here at the Hampton Inn connected to the Kansas Star Casino. We value and appreciate your feedback!