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"Very good location. Rooms are very small, no fridge. Welcome drink at 5pm a nice touch. Staff very nice and helpful"

"It’s really well worth it"

"AC didn’t work on our room which was the main reason we left another hotel. The man at the front desk was a bit aloof and I had to ask 3 times for help, and he finally got us another room. No help was provided for our move and we’re older patrons. We had to move ourselves including 2 sets of stairs being the only access to the new room. Close to restaurants and transportation and in a safe area. Beds comfortable. Carpet on halls a bit worn. Nice lobby for an inner city hotel."

"We arrived early, hoping to drop out cases until check-in time whilst we began exploring the city. In the event we were offered an upgrade to a larger room that was ready for occupation, which of course we accepted. The room was large and comfortable, with a comfortable seating area and very comfortable beds. The room was a little too hot on the first night, but we turned the thermostatic valves on all of the radiators down to "frost protect" and it was much more comfortable on our second night. We had booked breakfast inclusive and we pleased with the range of items offered. A real bonus was the availability of complimentary hot drinks throughout the day (until 9pm). The staff were very friendly and helpful. A really pleasurable stay in a good location to explore the city."

"Very nice..l good selection"

"Great place"

"We love this place. It is a perfect stopover on the drive from Umbria to the UK. Very friendly to people and dogs. Secure parking and a restaurant "

"The listing states car parking available but it is a very small underground area with an acute bend to enter/exit .Paint work scratches on each wall shows only suitable for small cars.The listing should include a photo of the car park facility,I would Not have booked.No car parking available nearby so did not stay.No refund or good will gesture,"

"If you are coming to the area for Christmas markets, then highly suggest this great hotel perfect location There is public parking just a short walk away, but make sure you go the right way because we actually walked around the block versus basically a Professional, friendly, and helpful front desk, staff Clean room that has a kettle. Perfect water, pressure and hot water in the shower. "