Junior Suite (Garden) | View from room

Reviews of Hotel Forum

4 out of 5
Hotel Forum
Via Roma 99/101, Pompei, NA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 698 out of 1004 reviews" "
Rating 8 - Good. 256 out of 1004 reviews" "
Rating 6 - Okay. 41 out of 1004 reviews" "
Rating 4 - Poor. 5 out of 1004 reviews" "
Rating 2 - Terrible. 4 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Liked: Cleanliness
Disliked: Amenities
Very clean. Good coffee. No VIP amenities
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and beautiful hotel. Room and bed was very comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location just an across the street from the main entrance to the Pompeii ruins site . Great friendly staff , excellent dining
Stayed 2 nights in Feb 2024

10/10 Excellent

Donald, Poole

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful. Location fabulous. Hotel quality great.
Stayed 5 nights in Feb 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection! We loved staying at the Hoel Forum, the staff are wonderful, the location is directly across from the entrance to Pompeii, the breakfast buffet is outstanding and the garden atmosphere is simply beautiful! This is THE PLACE to stay when visiting Pompeii!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Rebecca

Stayed 4 nights in Feb 2024

10/10 Excellent

Ian Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel opposite Pompeii Archaeological Park entrance, the standard of the hotel throughout was high, parking though not on site was only a couple of minutes walk away. The food in the restaurant was beautiful and breakfast had a fabulous choice. Would totally return and recommend this hotel to our friends and family.
Stayed 2 nights in Feb 2024

2/10 Terrible

James

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Reserved a suite for 2 nights. There was a gas smell/leak from the towel warmers that caused headaches. And we couldn’t turn off the heat in the room. Couldn’t sleep and had to leave after only one night. They charged me for both nights and I asked for a refund for the unused night, which is unprofessional. Staff was very kind. But I would avoid the hotel.

10/10 Excellent

Francesco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was outstanding. Room condition and comfort was also excellent. Great location - across the street was Pompei archeological site. I would definitely use again and recommend this hotel.
Stayed 4 nights in Dec 2023

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Timothy, North Augusta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish, this was a great hotel. Parking was excellent across the street. The hotel is in a perfect location in the middle of all the action. The room was nice and clean. Breakfast was amazing. They had an incredible selection of foods. The grounds are incredibly beautiful. Highly recommend!
Stayed 1 night in Dec 2023

2/10 Terrible

Morag

Stayed 4 nights in Nov 2023

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are going to Pompei this is an excellent option. If you are driving it is even better. The parking provided is in a public area, easy to get to and very close to Pompei and the hotel. The breakfast is excellent. A real good value.
Stayed 1 night in Nov 2023

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really lovely hotel, located close to the archeological site but accessed through a secluded courtyard. The courtyard provided a pleasant place to sit with a drink in the evening. The hotel was quiet, clean and attractively decorated. The breakfast was very good. I would gladly stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was clean and the staff was friendly and helpful. Room was typical European small but so close to everything and the staff was friendly. A great budget option in Pompeii! Parking almost right across the street and literally a minute walk to the bus stop or entrance to Pompeii.

10/10 Excellent

Holly, Boulder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Our favorite in our 2 week visit to Italy. We stayed an extra night. Lovely room, great bed, nice view, A/C. Lovely hotel with extras like an upper terrace. Pleasant courtyard restaurant with good food. Breakfast was great. Very restful and right in the center of Pompei. Across from one of the less crowded Pompeii entrances. Walkable to the train station. Many restaurants nearby. Main square with beautiful cathedral nearby. Easy train access from Naples.
Stayed 2 nights in Oct 2023

10/10 Excellent

Emily

Liked: Staff & service, property conditions & facilities
Great location. Staff very friendly. Parking across the street. The bad thing was mildew in the shower.
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little property that you could easily miss if driving. I know, because, I did. Incredible garden and friendly staff. Parking for the property is just across the street. Our room was incredibly clean and spacious. Shame we only stayed one night there.
Stayed 1 night in Oct 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed overnight after Pompeii visit and before early morning flight out of Naples Comfortable bed & good nights sleep Garden area was lovely
Stayed 1 night in Sep 2023

10/10 Excellent

John, Winnipeg

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - highly recommend!
Great location for visiting the archeological park. Clean and comfortable room with super nice breakfast included. The room was actually much nicer than I expected. The courtyard was delightful and the food fantastic. Front desk and service personnel were professional and courteous. Highly recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location, lovely hotel, fantastic value for money. Very impressed
Stayed 1 night in Sep 2023

8/10 Good

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay.
Stayed 1 night in Sep 2023

4/10 Poor

RAUL, Minnetonka

Travelled with partner
Disliked: Property conditions & facilities
We got an ugly room, Old hotel room no window view Nice garden

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT PUBLISH THIS REVIEW
Front desk was very helpful. F&B Staff was still finding their way but were sincere and helpful. Very nice breakfast included. Great location.
Stayed 2 nights in Sep 2023

10/10 Excellent

Moshe

Stayed 1 night in Sep 2023

10/10 Excellent

Angela, St. Brieux

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in a perfect location. I would highly recommend and would stay at the Firum Hotel again.
Stayed 1 night in Sep 2023

10/10 Excellent

Angela, St. Brieux

Travelled with family
Liked: Cleanliness, staff & service
Very lovely hotel, great location. I would highly recommend.
Stayed 2 nights in Sep 2023

10/10 Excellent

S

Stayed 2 nights in Sep 2023

8/10 Good

Olga

Travelled with family
Liked: Cleanliness
The hotel is literally right next to the ruins entrance and city center. The property is gorgeous with beautiful lemon trees all around. The room we were given was very outdated with old panelling and old brown furniture, which was a disappointment for a 4 star hotel. The worst thing though is the fact that they had around 30 different light switches and only 1 outlet to charge your electronics, which wasn’t even anywhere near bed side, what?! Also front desk female staff members are by no means friendly. Upon asking to call a taxi, this person seemed quite bothered and almost like doing me a favor for even picking up the phone.

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two night stay in September 2023. Well located for visit to Pompei ruins. The closest hotel we could see to one of the entrances, probably just 100m walk. Town square only about 300m in the other direction. Friendly and efficient staff, without being obtrusive. Calm atmosphere in comparison with others that were closer to the main square on what was a busy Saturday night. Airport transfers arranged by the hotel were efficient and reliable.
Stayed 2 nights in Sep 2023

8/10 Good

Phil, Maple Ridge

Stayed 3 nights in Sep 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean , well located. Bed very comfortable, breakfast delicious.
Stayed 1 night in Aug 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel
Stayed 2 nights in Aug 2023

10/10 Excellent

Tomislav

Travelled with partner
Liked: Amenities, property conditions & facilities
Clean, helpful staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Nice location Confy bed

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Lovely modern hotel perfectly located across the road from Pompeii ruins. Bed was so comfortable. Great air conditioning. One of the best breakfast choices we had on our trip
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people, great restaurants and very close to the sights
Stayed 2 nights in Jul 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an oasis in Pompeii directly across the street from the ruins. The gardens are beautiful. We ate dinner outside in the garden and it was delightful. Food was delicious and they offer free snacks including fresh olives. The rooms are very clean and modern. Breakfast was one of the best we had in Italy. The dinner was delicious also. They gave us a complimentary bruschetta. Tomatoes delicious! Highly recommend this overnight stay in Pompeii.
Stayed 1 night in Jul 2023

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is modern and clean. The reception staff were helpful and friendly. The restaurant is good, although as a vegetarian I noticed that lots of vegetarian options had cheeses made with rennet that I can’t eat (this is through allergies hence why I had to change my diet so I do have to be cautious). These cheeses are not vegetarian as stated so you are limited on choices on what you can eat. The hotel is useful to get to the train stations if you want to travel out, they are within walking distance. It’s also almost directly opposite the entrance to the ruins. There are also lots of places to eat outside the hotel if you wanted to. The hotel has lovely gardens under grape vines and lemon trees that you can sit in. Overall, I can’t fault our stay here. We were comfortable and slept well.
Stayed 6 nights in Jul 2023

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Great Hotel near Pompei. Clean, comfortable rooms. Great staff, and walkable to shops and restaurants.
Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, especially at breakfast and dinner were so amazing! Room was cleaned daily and air conditioned as soooooo hot outside
Stayed 4 nights in Jul 2023

10/10 Excellent

Rosemary

Travelled with family
Very clean and relaxing stay. Loved the hotel property.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Gabrielle

Stayed 1 night in Jun 2023