Exterior

Reviews of The Maples at Warner

3 out of 5
The Maples at Warner
E. Main Street ,69, Warner, NH

Reviews

9.0

Wonderful

Rating 10 - Excellent. 111 out of 162 reviews" "
Rating 8 - Good. 33 out of 162 reviews" "
Rating 6 - Okay. 9 out of 162 reviews" "
Rating 4 - Poor. 6 out of 162 reviews" "
Rating 2 - Terrible. 3 out of 162 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Ann Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very homey b and b!
Stayed 6 nights in Oct 2023

10/10 Excellent

Anssi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Gwen

Great place! 10/10
Why a lovely BnB! We loved our stay and the innkeeper was outstanding. Would definitely stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting in the countryside; warm greeting by innkeeper Cheryl and her cat. Freshly brewed coffee and French toast with warm berry compote were just right to start our day. Though our stay was brief we appreciated the comfortable accommodations along our route in NH.
Stayed 1 night in Aug 2023

10/10 Excellent

Gizele

Stayed 1 night in Aug 2023

4/10 Poor

Kirk

Travelled with partner
Disliked: Cleanliness
Cheryl was kind but she lets animals into every room. I have a cat allergy and noticed after only 5 minutes on the pillow that the cat spends a lot of time in a non-pet room. She also allowed a dog to go into the room. If you are allergic to animals, make sure you read the fine print and stay somewhere else.
Stayed 1 night in Jul 2023
Response from cj on 29 Jul 2023
Thank you for leaving a review although you canceled your reservation and didn’t stay here. Let’s get the facts straight on this one. 1) Animals are only allowed in pet-friendly rooms on the first floor and never in the guest rooms which is why the rooms are always shut even when not occupied. 2) A dog had been in that room on two occasions in the past five years when the dog is a service dog and has to accompany the guest at all times and the pet-friendly rooms are occupied. 3)All of our bedding is washed between guests. 4) You originally and purposely booked the first floor pet-friendly room. 5) I moved you to a non-pet friendly room because the original room you booked was occupied by someone with a service dog that needed to stay one more day. 6) You wanted to cancel your reservation after using both the room and bathroom for some time, left the Inn, came back and asked to cancel and asked for a refund. 7) While I’m bound by my agreement with Expedia and by contract, you were not allowed to cancel once you checked in, but I graciously offered you a 50% refund pending Expedia’s agreement to allow the cancelation. Points to note: Our website mentions right on the front page that we are pet friendly and also have our own pets onsite. Expedia’s website also mentions that the room you booked is a pet-friendly room. You selected this room even though other rooms were available. We have thousands of guests who stay here that are allergic to animals, peanuts, feathers (we have down pillows, duvets, and featherbeds), tomatoes, wheat products, cleaning compounds, asshats and otters. While we would like to have guests stay elsewhere at times (yes, some guests are really, really, awful [post-pandemic issues?]), we welcome any and all with open arms (see prior review). So, your review begs the question “You got what you reserved so how is this our fault?” And while I did everything I could in my power to offset your error; I am good, but mind reading the stupid is not one of my strengths. I’ve always wondered what a review from Abe Lincoln would be like of Ford’s Theater. Probably something along the lines of 2-stars, was murdered there, would not recommend. So, for those of you who do read the fine print, let’s pay it forward and for the next 10 guests that book through Expedia after reading this review note “Abe Lincoln” on their reservation, I’ll gladly provide a 10% discount on your stay and no charge for a pet in a pet-friendly room.

10/10 Excellent

Carmela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
CJ was waiting at the door with a smile when we walked up. She was friendly and welcoming as she showed us around and made sure we were comfortable in our room before leaving us. The room is comfortable and we are so happy that we chose to stay here for the night.
Stayed 1 night in Jul 2023
Response from CJ on 26 Jul 2023
Thanks for the kind words! I hope your daughter enjoys the area and excels in her academics! I hope to see you again!

10/10 Excellent

Ronalds

Stayed 1 night in Jun 2023
Response from CJ on 26 Jul 2023
Thank you! I'm so glad you enjoyed your stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from cj on 26 Jul 2023
Muchas Gracias! Ole, ole!

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfasts were amazing.
Stayed 2 nights in Mar 2023
Response from cj on 21 Mar 2023
Thank you! You both are amazing! Thanks for staying and thanks for the nice review!

10/10 Excellent

Allan, Watertown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very relaxing and comfortable. Our room was a very nice size with a King bed and its own bathroom. the bed was sooo comfortable I slept very soundly. The house is a quaint Victorian house with stylish antiques and furnishings. The daily breakfast is different and very delicious with accommodations for any dietary and/or allergy needs. Cheryl, the innkeeper, is friendly and welcoming to everyone. I can hardly wait for another opportunity to return and enjoy the comfort and ambience again.
Stayed 2 nights in Sep 2022
Response from cj on 28 Sept 2022
Allan - thank you so much for returning and for these kind words. Guests like yourselves make my job so much fun! Come back again!

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you're going to NH stay here!
Simple, elegant, classy! This is what staying in a B&B is supposed to be like! Can't recommend enough!
Stayed 2 nights in Aug 2022
Response from CJ on 23 Aug 2022
Thanks Joe! I missed you and Max the moment you walked out the door. I hope our paths cross again. Take care of that gal - she's one in a million!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy and Cozy
A rustic and well-maintained inn. Simple but elegant. The only recommendation I would have would be to replace the window AC unit for the summer, as it sound too much like a jet engine. :-) Had to turn it off to sleep.
Stayed 1 night in Jul 2022
Response from CJ on 23 Aug 2022
Thank you! Not sure which room you were in, but I bought two new A/Cs to replace two older units. I did notice that a guest took it upon themself to "re-install" the A/C in one of the rooms - totally wrong - and ruined a couple of bath towels and soaked through the wallpaper [shaking my head]. In any case, if you read this, do reach out to me and let me know which unit it is so I can evaluate further.

2/10 Terrible

Linda

My reservation was canceled by the facility after it was made because another guest extended their stay.
Stayed 1 night in Jul 2022
Response from cj on 19 Jul 2022
Oh no! That’s not what we like to hear! We’re sorry you feel our place is terrible, although you never stayed here, as we weren’t able to secure your reservation when you wanted to. While it’s true that another guest extended their visit, and this clearly caused you some emotional despair; it can happen at any lodging establishment when two different folks are attempting to book a room at the same time. In this case, a current guest made a request during breakfast to extend their stay another day and somewhere between the time of that request and me updating my reservation system, your online booking through Hotels.com came in. Since the other guest requested that room first, it is my duty as innkeeper to honor that reservation. If another room was available (it wasn’t), then I would have offered you that room as an alternative. I pride myself with being principal and morally centered and my actions during this situation certainly reflect these values. Hence, I immediately voided your transaction to prevent you from being charged and notified Expedia to contact you regarding this as the phone number and email provided on your reservation were both invalid. I’m pretty sure our place isn’t terrible….I wouldn’t still be working here if it was. Here are some of the notes written in our guestbook from the past week: “Thank you so much for the hospitality, you, and the lovely pets were wonderful. The breakfast was wonderful and the room amazing”, “We were searching last-minute for a place to stay during our unexpected trip. We are so happy we discovered your Bed & Breakfast here. We felt lucky & blessed to receive your amazing hospitality and stories.”, “Absolutely loved it here. So homey and cozy. The breakfast was delicious, some of the best ever!”, “We are so happy we chose to stay here while attending our grandson’s graduation. What a lovely town and a great place to lay our heads. The breakfasts are so yummy. We will definitely be back when we visit family.” So thanks again for taking the time to review your stay that you never experienced. I hope someday you can come back to our terrible B & B and see what all the hoopla is about! P.S.....my ricotta pancakes rock!

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful people who aim to please! Very welcoming, homey vibe. Loved it here. The breakfast was a special touch!
Stayed 2 nights in Jun 2022
Response from CJ on 3 Jul 2022
Thank you Mary! I hope you and Bob can come back again some time as we loved having you here!

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay and a great breakfast. Loved hearing about the inn, and other stories. Would definitely recommend.
Stayed 1 night in Jun 2022
Response from cj on 13 Jun 2022
Thanks Ian! I loved having you both here!

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from cj on 31 May 2022
Peter & Nora - what can I say? You're the reason I love my job so much! Mwah! Big sloppy kiss and a basket of hugs to you both. Please come again!

8/10 Good

mikhail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small cozy old-fashioned animal-friendly bed and breakfast.
Stayed 2 nights in Feb 2022
Response from cj on 14 Feb 2022
Thanks Mikhail! It was a pleasure to host you both this weekend. I hope the skiing was just as good! Take care

10/10 Excellent

Kera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Inn to Enjoy all the New Hampshire Snow
Cheryl the innkeeper was amazing. Her communication was timely and informative. Breakfast was delicious and our king bed was extremely comfortable. The Maples is pet friendly and we enjoyed having our furry friends join us.
Stayed 2 nights in Jan 2022
Response from cj on 1 Feb 2022
Thanks Kera for the nice words! It was MY pleasure having you and Nick and the dogs here....wow....we had so many dogs! I hope the races went well and perhaps we'll see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Beautiful premises, friendly service, exceptionally clean.
Stayed 1 night in Dec 2021
Response from cj on 21 Jan 2022
Thank you!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
great!
vintage traditional New England Inn, great location, very friendly, great breakfast!
Stayed 1 night in Nov 2021
Response from cj on 6 Dec 2021
Nice! I'm so glad you enjoyed your stay here. Hope to see you soon! Cheryl

8/10 Good

PATRICIA, Surry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The innkeeper made the trip very restful and had great tips. Love her animals. Will go back.
Stayed 2 nights in Nov 2021
Response from cj on 15 Nov 2021
Thanks for staying and for the kind words. I look forward to seeing you again!

10/10 Excellent

Lucia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Theapple
Stayed 2 nights in Oct 2021
Response from cj on 25 Oct 2021
Thank you Lucia! It was wonderful to have you and your daughter stay. Wish I saw more of you!!! Come again sometime.

10/10 Excellent

Jon

Liked: Cleanliness
Stayed 1 night in Oct 2021
Response from cj on 24 Oct 2021
Thanks Jon! It looks like I got it right...lol. Thanks for staying and if you're ever in the area again, do come back! Cheryl

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 would stay again
I hate to say it, but I wasn’t able to sample the breakfast options that they provided, but the stay at the location was wonderful! That was very comfortable, accommodations were perfect for my needs. Staff is very friendly and accommodating!
Stayed 4 nights in Sep 2021
Response from CJ on 5 Oct 2021
Thanks Dan! It was great having you here - next time, I'll pack your breakfast to go...no excuses! Loved having you here and I'm so happy you were pleased with your stay here. Thanks again for taking the time to write such a nice review! Cheryl

10/10 Excellent

Kathy

Stayed 2 nights in Sep 2021

10/10 Excellent

Andrew

Stayed 1 night in Sep 2021

10/10 Excellent

MARK

Stayed 1 night in Aug 2021

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from cj on 26 Jul 2021
Thanks Blair! I'm glad you enjoyed your stay. Have a wonderful summer and thanks again for staying with us. Cheryl

10/10 Excellent

Philomena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming place and very pleasant stay
Very friendly and helpful hostess, beautiful historic home, and the breakfast was delicious.
Stayed 1 night in Jun 2021
Response from cj on 9 Jul 2021
And a fabulous guest! I'm so glad you enjoyed your stay!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful antique and great breakfast!
Stayed 1 night in Jun 2021
Response from cj on 9 Jul 2021
Thank you very much for the nice review! Enjoy your summer!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Extremely different then your average hotel. Which I loved no tv which was a plus didn't really notice any difference. The owner is really nice and can't say anything bad about this place truly happy and had a great experience.
Stayed 1 night in Mar 2021
Response from CJ on 8 Mar 2021
How pleasant to wake up to this review! Thank you so much and I'm pleased you enjoyed your time with us and took the time to write such a nice note. I wish you both well in everything you do! Cheryl

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from CJ on 10 Mar 2020
Sending a virtual 'thumbs up'! Thanks!

10/10 Excellent

PaulineBurnett, Wappingers Falls, NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, accommodations were great and the location was convenient. The owners were nice.
Stayed 1 night in Feb 2020
Response from cj on 18 Feb 2020
Thanks Pauline for the kind words! Hope to see you both again!

10/10 Excellent

Seth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in. Helpful innkeepers, helped me with a car issue. Great price. I will definitely stay again.
Stayed 1 night in Feb 2020
Response from cj on 18 Feb 2020
Thanks Seth! Glad to have you here.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
solo traveler
Very accommodating, easy to find. Somewhere I missed the shared bathroom, however that was not a problem. Breakfast was delicious.
Stayed 1 night in Oct 2019
Response from cj on 18 Oct 2019
Thanks for the nice words! This made my week!!! :) Cheryl

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely house with beautiful plantings all around. The bed room was well appointed with excellent comfortable beds. CJ provided an excellent gluten free version of the amazing breakfast she made.
Stayed 1 night in Sep 2019
Response from cj on 2 Oct 2019
Thanks for the kind words and especially for staying with us!

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from CJ on 28 Sept 2019
Thanks!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 1790 house is beautifully maintained. The room was lovely, the innkeeper, Cheryl was welcoming and a great cook and the big fluffy cat, Berger, made our time there special. Would very happily go there again.
Stayed 2 nights in Aug 2019
Response from cj on 15 Aug 2019
Thank you so much for the kind words and a nod to Bergy our resident fluffy assistant-innkeeper kitty! Enjoy the remainder of summer!

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
On one hand, both hosts were extremely pleasant and welcoming—Cheryl via phone and email and Hank in person. They allowed us to check in later than the usual time and seemed willing to be flexible to allow us to have a good stay. Hank pointed out a small fridge in the dining room which had sodas and drinks. While there was no tv in the room, he said we could use the one in the living room if we wished. So all of that was good. But larger frustrations with the facilities made it an unpleasant stay I couldn’t recommend. The room was very small, with extremely low ceilings. I found it difficult, as an adult, to sleep comfortably on a twin sized bed. The bathroom was extremely cramped and also had low ceilings (I had to crouch to look into the tiny mirror and to get my head under the very low shower head). Because the shower didn’t have a lip, when I took a shower, water spilled out onto the floor. The bathroom door handle was made in a very old style and felt fragile and difficult to use. There was no place to put the bar of soap (no dish or shelf) aside from on the counter right next to the sink. The bathroom was outside the room, with only a not very private privacy screen protecting our route from the room to it. The building had a slight dog smell, which was confirmed when, as we were packing to leave, a dog wandered into our room. (The dog was very pleasant, but I’d prefer not to have to smell or interact with someone’s dog during a hotel stay).
Stayed 1 night in Aug 2019
Response from cj on 5 Aug 2019
Thank you for sharing your experience both positive and constructive. I apologize our online partners often fail us with accurate descriptions of our properties. We are a 240 year old building that I have painstakingly renovated to keep as original as possible. Lower ceilings were predominant in pre-civil war era homes and were built to keep the building cool in summer and warmer in winter where the only source of heat was often the fireplace. The thumb-latch handles are also original to the building which dates back to 1790. While I appreciate that I can’t get it right all the time, I do strive to make things correct for all our guests. The ceilings in that particular room are 6’ 9”. While we’ve had tall guests in the 6’ 4” to 6’ 6” range, if I had known you had specific height restrictions, I would have redirected you to a hotel better suited to fulfill your needs. The bathroom specifically has a shower designed for mobility impaired guests. Unfortunately, Expedia has no way to present this information on their site and I would highly recommend anyone considering a reservation to review our Inn’s website for factual information and additional room/facility information. I’m also a little confused because you specifically requested this room: “Special Request: The two twin beds are a requirement (we're a father and son), so if that's not possible, please let me know, so we can make other arrangements. Thank you!” And then comment as such: “The room was very small, with extremely low ceilings. I found it difficult, as an adult, to sleep comfortably on a twin sized bed.” Our Inn is pet-friendly and I’m glad you enjoyed Tara’s company. She belongs to a guest and is here quite often. Thanks again for your comments!

10/10 Excellent

Heather, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was wonderful. Very friendly and home feeling. Great breakfast, beautiful home and the cutest dog YoYo!
Stayed 3 nights in Jul 2019
Response from CJ on 26 Jul 2019
Thanks Heather! It was great to have you and Tom here. Yoyo surely misses you both. Especially, the treats off the table. Thanks for everything!

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheryl was very quick to reply positively to a question I had as soon as I signed up to stay there. She even offered to change us to a different room which she knew would work out better for us. We arrived rather late in the evening and Cheryl walked out to the car to greet us and show us the way to our room. The breakfast was quite delicious too. The pets might be a problem for some people with allergies,but they are quite well behaved and friendly.
Stayed 1 night in Jul 2019
Response from cj on 22 Jul 2019
Thanks Ed! It was great to have you both here and thanks a million for the kind words! Cheryl

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful home, lovely rooms
Beautiful home and wonderful hospitality, friendly but unobtrusive. Will definitely return if I can.
Stayed 1 night in Jul 2019
Response from cj on 22 Jul 2019
Thank you so much for taking the time to provide such lovely feedback! You put a smile on my face:) Cheryl

10/10 Excellent

Nadya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from CJ on 11 Jul 2019
Nadya - you were a gem of a guest! I do hope to see you again!

10/10 Excellent

Bob, Ny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, great breakfast, the owner is on site and she makes your stay as pleasant as possible
Stayed 1 night in Jul 2019
Response from CJ on 11 Jul 2019
Bob - thanks for the kind words! I'll have a smile on my face all day! Thanks for being our guest!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice antique home and furnishings for this B&B. Cheryl (Inn Keeper) is very friendly and has a great personality and sense of humor. Breakfast was very good when compared to the typical chain hotel breakfasts. If you are looking for a nice B&B, look no further.
Stayed 2 nights in Jun 2019
Response from cj on 19 Jun 2019
THANK YOU!!! :)

10/10 Excellent

Harold R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 2 nights in Jun 2019
Response from cj on 19 Jun 2019
Thanks Harold! I hope to see you again in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My bed was clean and extremely comfortable. The shower had great water pressure.
Stayed 1 night in Apr 2019
Response from CJ on 25 May 2019
Thanks for a great review and especially taking the time to do so! Please come again!! :)

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little B&B!
Me and my son just stayed 1 night, but it was a cozy room and the service was fantastic. Great breakfast as well!
Stayed 1 night in Mar 2019
Response from CJ on 19 Mar 2019
Thanks for the kind words and for your business! Come back again - there's still great skiing! :)

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house was amazing the proprietors were friendly and enjoyable to talk to and the real owners after we met those fabulous furry friends we were in love. The company and breakfast were amazing.
Stayed 1 night in Mar 2019
Response from CJ on 18 Mar 2019
Merci! Thank you! And all that jazz. I'm so glad you enjoyed your stay!