Exterior

Reviews of Holiday Inn Express Hotel & Suites Tilton - Lakes Region, an IHG Hotel

2.5 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 715 out of 1001 reviews" "
Rating 8 - Good. 229 out of 1001 reviews" "
Rating 6 - Okay. 33 out of 1001 reviews" "
Rating 4 - Poor. 10 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Easy to find, great staff, clean rooms, good parking. Would highly recommend.
Stayed 1 night in Apr 2024

8/10 Good

Susan

Stayed 1 night in Mar 2024

10/10 Excellent

Rosa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Emily G on 10 Apr 2024
Thank you for joining us while in the Tilton area, we are pleased to learn the stay was all you could ask for. We appreciate your taking the time to let us know.

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and staff was professional and friendly. Warm breakfast was very good too.
Stayed 2 nights in Mar 2024
Response from Emily G on 12 Mar 2024
Thank you for joining us here at the Holiday Inn Express Tilton. Our staff truly are naturally gifted when it comes to providing a clean, comfortable atmosphere in professional, friendly manner, and we appreciate your appreciation of them :)

10/10 Excellent

Sun

Stayed 1 night in Mar 2024
Response from Emily G on 10 Apr 2024
Thank you for your stay, and for letting us know it was such an enjoyable one.

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Mar 2024
Response from Emily G on 12 Mar 2024
We'll settle for nice, because when first read thought it said mice and thought OH DEAR! Thank you for joining us :)

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the lobby was loud but we were located just next to it...that's the only issue everything else was great.
Stayed 1 night in Mar 2024
Response from Emily G on 12 Mar 2024
Thank you for joining us! We hope we were able to settle things down for you, and apologize for the noise encountered. We are relieved to know all other aspects were great!

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was extremely helpful when checking in. Friendly and kind. Swimming pool was clean. We had a lot of fun!
Stayed 1 night in Mar 2024
Response from Emily G on 12 Mar 2024
Awesome news of our awesome staff, and your awesome stay! Thank you for staying & letting us know!

10/10 Excellent

marisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent
Stayed 2 nights in Feb 2024
Response from Emily G on 12 Mar 2024
We strive for this, & greatly appreciate your taking the time to let us know we hit our mark. We'll look forward to another visit with you in the future, thank you.

10/10 Excellent

Timothy

Stayed 1 night in Feb 2024
Response from Emily G on 10 Apr 2024
5 out of 5 is exactly what inspires us to continue to strive to make every stay for all our guest top of the charts.Thank you for taking the time to let us know.

10/10 Excellent

Louise

Stayed 1 night in Feb 2024
Response from Emily G on 10 Apr 2024
Thank you for your recent stay, and thank you for letting us know of your 5 out of 5 experience, that truly is our goal!

10/10 Excellent

James, Deansboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Route 93 north, friendly, clean, good breakfast setup
Stayed 1 night in Feb 2024
Response from Emily G on 12 Mar 2024
A more convenient spot couldn't be found for sure, and we are pleased to learn the other aspects of our property offer positive experiences. See you next time!

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on/off from the highway. Several good dining options close by. Nothing fancy but enough.
Stayed 2 nights in Feb 2024
Response from Emily G on 12 Mar 2024
Thank you for joining us while in the Tilton area, and we'll hope to see you join us again while in the area.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing. I love staying here. It is quiet and safe and close to several places to shop.
Stayed 2 nights in Feb 2024
Response from Emily G on 12 Mar 2024
We love these words! Thank you for making ours your get away spot while in the area enjoying all Tilton has to offer :)

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean and an awesome breakfast with numerous items.
Stayed 1 night in Feb 2024
Response from Emily G on 12 Mar 2024
Thank you for sharing your experience with us, and others.We'll hope to see you again in the future

10/10 Excellent

Ade

Stayed 1 night in Feb 2024
Response from Emily G on 10 Apr 2024
We appreciate learning yours was a perfect stay, and we will look forward to another visit in the future perhaps. Thank you!

10/10 Excellent

Andrew

Travelled with family and small children
Fantastic stay
Stayed 2 nights in Jan 2024
Response from Emily G on 29 Jan 2024
We're so thrilled to learn it was a fantastic stay. Our team takes great ride in all their hard work and we appreciate learning from our guests that it's noticed :)

6/10 Okay

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water.
Stayed 1 night in Jan 2024
Response from Emily G on 29 Jan 2024
We certainly apologize for the issue we had with the hot water, and assure you it is all set now. Should you be in the area again we hope you'll join us again for a hassle free stay we are much more commonly known for.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Emily G on 16 Jan 2024
Thank you for stopping in to enjoy a hassle free, relaxing, perfect through & through stay. We appreciate your taking time to let everyone know it was enjoyable.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Emily G on 16 Jan 2024
our fabulous staff really try to assure all our guests have a completely delightful experience while staying with us. We're proud & thrilled to learn we hit the mark. Thank you for staying to experience it yourself, & thanks as well for letting us know.

6/10 Okay

Tom

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was great, super clean and ready early BUT they knew about a constant pipe clang that happened all night while trying to sleep. We book a hotel to SLEEP and I guess this is not a priority over fixing it. Front desk rep next day said they knew about it but it doesn't happen all the time, guess we were the unlucky ones.... They offered nothing back, just said sorry.
Stayed 1 night in Jan 2024
Response from Emily G on 29 Jan 2024
Thank you Tom for your recent stay, apologies that it wasn't one of complete comfort. but do appreciate your finding the positives along with the negatives. As your reservation was not booked direct by us, the rate isn't knowledge that we have, however we did credit your card back for a portion of the stay, and you should see it on your account within next few days. We apologize this wasn't offered initially & appreciate this opportunity to hopefully make things right. All the best,

10/10 Excellent

Ann, Swanton

Stayed 1 night in Jan 2024
Response from Emily G on 16 Jan 2024
Thanks for joining us & taking the opportunity to let everyone know it was a perfect visit all around.

10/10 Excellent

warlem

Stayed 2 nights in Dec 2023
Response from Emily G on 29 Jan 2024
5 out of 5 is the best we could wish for and appreciate your letting us know :)

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Emily G on 16 Jan 2024
Woohoo, we appreciate this 5 out of 5, and look forward to your net stay to enjoy a perfect visit again :)

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for a quite stay with kids, and close to the beautiful NH lakes
Stayed 3 nights in Dec 2023
Response from Emily G on 16 Jan 2024
We are so fortunate to have the mountains, and lakes right here in our own backyard. We're glad the location worked so well for your family's visit to Tilton.

10/10 Excellent

Delores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable hotel close to family we visited for the holiday
Stayed 3 nights in Dec 2023
Response from Emily G on 16 Jan 2024
Thanks for making us a part ff your holiday travel. We look forward to having friends and families of our neighbors stop in for a relaxing visit, and we appreciate when they, like you, take time to pass along their positive reviews.

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Emily G on 16 Jan 2024
Thank you for making ours your home away from home while in the Tilton area. We are thrilled to learn it was a perfect 5 out of 5 stay for you!

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Emily G on 16 Jan 2024
5 out of 5, that's precisely what we strive for. Thank you for having joined us to experience it!

10/10 Excellent

Mary Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the complimentary breakfast each morning the pool the staff was so nice very friendly n the hotel was kept very clean I would definitely recommend this place to others n stay here myself again I’m so happy I chose to in the first place.
Stayed 3 nights in Dec 2023
Response from Emily G on 16 Jan 2024
We're also happy you chose us, and we appreciate your kind words recommending us to others as well. See you again next time.

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Emily G on 16 Jan 2024
4 out of 5, we'll take it, but will love to have you join us again so we can have the opportunity to earn that 5!Safe travels until then.

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Remarkably friendly and welcoming
Stayed 1 night in Dec 2023
Response from Emily G on 13 Dec 2023
Thank you for your recent stay. With pride we agree, our team is remarkable, friendly & welcoming could be our middle names. We hope to see you again in the future!

8/10 Good

Edith Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quick overnight nice hotel very nice front desk gentleman I didn’t like the surrounding area difficult to find from main road
Stayed 1 night in Nov 2023
Response from Emily G on 13 Dec 2023
Sorry to learn you found it difficult to find us, but are thrilled to learn once you did, were greeted by one of the nice gentlemen we're fortunate enough to have as part of our team :)

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Emily G on 13 Dec 2023
5 of 5, woop woop! Thank you for staying, and for letting us know

10/10 Excellent

Karyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient
Stayed 2 nights in Nov 2023
Response from Emily G on 13 Dec 2023
Thanks for joining us & we're thrilled it's a convenient location for your needs. Stay well,

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to outlets
Stayed 1 night in Nov 2023
Response from Emily G on 13 Dec 2023
Close to outlets for sure, and we hope you enjoyed a hearty breakfast to fuel yourself for a day of shopping. Hope to see you again soon

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very professional and polite. We enjoyed our stay.
Stayed 1 night in Nov 2023
Response from Emily G on 13 Dec 2023
Awesome to know your experience was a positive one, with professional & polite service. We appreciate your letting us know, & look forward to seeing you again.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain Bike Weekend
Always stay here when we hit the mountain bike park. Great staff! Super Clean rooms.
Stayed 2 nights in Nov 2023
Response from Emily G on 13 Dec 2023
Highland is awesome, as are it's bikers! We're fortunate to have it in our backyard, along with the athletes it attracts. See you next time.

10/10 Excellent

shelly-lynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful second stay
Check in went very well, the gentleman at the desk was Very friendly and helpful. This is the second time staying at this hotel and it was just as lovely as the first time.
Stayed 1 night in Nov 2023
Response from Emily G on 13 Dec 2023
Thank you not once, but twice, and we look forward to seeing you thrice (and then some!) All the best,

10/10 Excellent

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and safe!
Stayed 2 nights in Nov 2023
Response from Emily G on 13 Dec 2023
Clean & safe are both great for a day of travel. Appreciate learning our property provided you with these 2 important factors. Stay well

10/10 Excellent

Bouaketh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay on my way home in Vermont from a conference in Natick, Massachusetts. The front desks staffs were very friendly and helpful.
Stayed 1 night in Nov 2023
Response from Emily G on 13 Dec 2023
We're thrilled to have been your choice of accommodations as you passed through NH, and will be here for you next time you make a trek. All the best until then.

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families. Spotlessly clean. Highly recommend for family trips.
Stayed 1 night in Oct 2023
Response from Emily G on 13 Dec 2023
Thank you for your recent stay, and for taking time to recommend us to others. We love having families join us & tell us of the fun they had during their stay in the Tilton area. We'll look forward to another visit with you soon!

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly took photos for me of my halloween costume. It was a great stay!
Stayed 2 nights in Oct 2023
Response from Emily G on 13 Dec 2023
Happy Halloween after! Maybe you'll have a chance to stay for another holiday this year! Hope the event you attended was a hit :)

10/10 Excellent

Christopher

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to outlet shops and dining.
Stayed 1 night in Oct 2023
Response from Emily G on 13 Dec 2023
The shopping is endless, as well as many fine dining options. We're happy to learn it was a 5 outta 5 experience here with us at the Holiday Inn Express Tilton

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Staff were very helpful and friendly. The hotel was clean, the room was great, everything was as advertised or better.
Stayed 4 nights in Oct 2023
Response from Emily G on 13 Dec 2023
Thank you for staying with us while in the Tilton area. Our team is first to jump in to assure a great stay for all, and we're glad you experienced it first hand. See you again some day.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Emily G on 13 Dec 2023
5 outta 5! We love it, happy to know you did as well :)

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a number of places this vacation and this was one of the nicer ones Room was modern, clean, roomy, comfortable. The staff was great and helpful
Stayed 1 night in Oct 2023
Response from Emily G on 13 Dec 2023
Awesome news to hear & we appreciate your letting us know. Come join us again when you can.

10/10 Excellent

PAMELA, Punta Cana

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 2 nights in Oct 2023
Response from Emily G on 13 Dec 2023
Convenient indeed, thank you for joining us, an we'll look forward to serving you again in the future

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located next to Tanger Outlet Mall and has dozens of restaurants around the area. Property is clean and personnel are friendly
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foliage in the White Mountains.
Nice place to stay on our trip for Fall Foliage. The front desk recommended The Onion in Tilton Center for dinner, excellent place to eat.
Stayed 1 night in Oct 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to interstate
Stayed 1 night in Sep 2023