Ratings based on 71 Verified Reviews

3.9 out of 5
83% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Kansas

Close to Crazy horse and other places

Posted 07-Jun-2017
Pros: It was close to the things we wanted to do
Cons: A better breakfast. A hot tub
Location: close to crazy horse and Mt. Rushmore
Good place to stay only need a hot tub too make it even better
Comment from Hotel Management
07-Jun-2017 by glenda, Hotel Management
Thank you for your feedback and comments. We would love to have a hot tub too. Suggests for a better breakfast? Econolodges only have a continental breakfast but we do try and offer the fruit and yogurt and eggs. We hope you had a great time in the Black Hills area.
5 out of 5
Recommended
for Everyone
by A verified traveller

Even better than before!

Posted 04-Jun-2017
As always, Econo Lodge exceeded our expectation. Staff, service, location, clean rooms and facilities are all A+. We were able to purchase discounted tickets for a crazy horse memorial.
Comment from Hotel Management
04-Jun-2017 by glenda, Hotel Management
Great to hear you had a wonderful stay and a great time in the Custer area. I have a great staff and a great team. I will pass your review on to them! Thank you again for staying with us! Hope we see you again in the future
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel close to lots of interesting places.

Posted 29-May-2017
Cons: The dining area could be enlarged to accommodate the amount of guests that can be seated.
Location: Close to all the major tourist attractions.
Glenda the manager at this "Econolodge" was very knowledgeable, and helpful. We had no problems checking in or out. It was a very enjoyable stay.
Comment from Hotel Management
30-May-2017 by glenda, Hotel Management
Thank you for taking the time to leave a review and comment on our hotel. We certainly appreciate you staying with us and are happy to hear you had a nice stay. Yes, we would love to have a larger breakfast area! Just haven't figured out a way to do it...........we hope to see you again in the future.
4 out of 5
by A verified traveller

Posted 27-Sep-2016 on Hotels
We stayed here for 3 days our stay was great. We had a room with 2 queen beds with the current configuration it was cramped. There really was no place for our suitcase. It would also be nice to have a table and chairs in the room. The Manager indicated the hotel is getting a makeover this fall. So things may improve.
Comment from Hotel Management
29-Sep-2016 by General Manager, Hotel Management
We appreciate you staying with us and your feedback. Econolodges are part of the Choice Hotel family and we will all be doing upgrades and makeovers in the coming future. We hope you come back and try us again. We also hope you had a great time in the Black Hills. Glenda, manager
5 out of 5
Recommended
for Everyone
by A verified traveller from merrillville indiana

Nice hotel

Posted 16-Sep-2016
Rooms where very clean and staff was very helpful.... i would stay there again and recommend this place to friends
Comment from Hotel Management
17-Sep-2016 by glenda, Hotel Management
Thank you for sharing your experience. We love to hear our guests have had a wonderful stay and would recommend our hotel. We do appreciate your business and hope to see you again in the future.
4 out of 5
by A verified traveller from Saint Paul

Budget friendly hotel near national park monuments

Posted 13-Sep-2016 on Hotels
We selected this hotel due to price (under $90/nt) and proximity to Jewel Cave National Monument and Mt Rushmore. The front staff was friendly and welcoming. The hotel was clean and basic. The breakfast area was a bit small and was a bit overcrowded for me, but it had the traditional continental options. The shower/toilet was separate from the vanity (always nice to have for those sharing a room).
Comment from Hotel Management
13-Sep-2016 by General Manager, Hotel Management
Thank you for sharing your experience with us. We appreciate all comments and feedback in order to continue to improve our hotel and service. Yes, it would be great to have more room in our breakfast room, but just haven't figured out how to expand. We do appreciate your business and hope you had a wonderful time in the Black Hills.
4 out of 5
by A verified traveller

Posted 09-Sep-2016 on Hotels
We Really Enjoyed Our Stay And Very Nice Front Desk Service. Answered All Questions We Asked And Very Friendly! I Would Come Back Again!
Comment from Hotel Management
10-Sep-2016 by General Manager, Hotel Management
Thank you for the great review! The front desk staff is great and I really appreciate all their hard work. We are so happy to hear you had a good stay. We hope yo had a wonderful time in the Black Hills and we hope we will see you again in the future.
4 out of 5
by A verified traveller

Posted 06-Sep-2016 on Hotels
Comment from Hotel Management
13-Sep-2016 by General Manager, Hotel Management
Thank you for taking the time to review our hotel. We appreciate you staying with us and do hope you had a good stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Sep-2016
Pros: Nice staff. Great for the price
Cons: Softer beds
Nice staff. Great for the price. I would recommend it
Comment from Hotel Management
04-Sep-2016 by glenda, Hotel Management
Thank you for sharing your experience. We are so happy to hear you had a great stay. We hope you had a great time in the black Hills.
4 out of 5
by A verified traveller

Posted 31-Aug-2016 on Hotels
Comment from Hotel Management
10-Sep-2016 by General Manager, Hotel Management
Thank you for taking the time to post a review. We love that our guest have had a great stay. We appreciate your business and hope to see you again in the future.