Lobby lounge

Reviews of Red Roof Inn & Suites Philadelphia - Bellmawr

2 out of 5
Red Roof Inn & Suites Philadelphia - Bellmawr
217 South Black Horse Pike, Bellmawr, NJ

Reviews

6.8
Rating 10 - Excellent. 169 out of 657 reviews" "
Rating 8 - Good. 175 out of 657 reviews" "
Rating 6 - Okay. 139 out of 657 reviews" "
Rating 4 - Poor. 72 out of 657 reviews" "
Rating 2 - Terrible. 102 out of 657 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
People in next room very loud staff did nothing about it sad . I use this hotel when on business 6 times a year but may be changing that as of now sorry
Stayed 1 night in Apr 2024
Response from Carla RediResponse Specialist on 23 Apr 2024
Dear Thomas,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Philadelphia - Bellmawr. We're sorry to hear about the inconvenience caused by the noise from the guest in the room next to yours; please allow me to express my sincerest apologies. We value your business and would like to assure you that this is not a reflective of our usual standards. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice place for the price. Only complaint is the room was very Smokey and had burns in the covers
Stayed 3 nights in Apr 2024
Response from Xao RediResponse Specialist on 20 Apr 2024
Thank you for sharing your feedback with us, Danny. The team at the Red Roof Inn & Suites Philadelphia - Bellmawr was pleased to know that our location was nice for the price. However, you made mention of the room being smoky and having burns in the covers. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with even better future stays.Regards,XaoRed Roof ManagementRediResponse Specialist

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Oshane RediResponse Specialist on 15 Apr 2024
Hello Dominick, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

10/10 Excellent

Frank

Very nice room.
Stayed 1 night in Mar 2024
Response from Recordo, Rediresponse Specialist on 27 Mar 2024
Hello Frank,Thank you for taking the time to complete our guest survey. We appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn & Suites Philadelphia - Bellmawr. It's thrilling to hear that you were pleased with the quality of our rooms. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean
Stayed 1 night in Feb 2024
Response from Sharma RediResponse Specialist on 4 Feb 2024
Thank you for taking the time to write about experience at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR. Jeffrey, I am delighted to read that you had a great encounter with us and we truly appreciate your kind remarks about our friendly staff and clean hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Jeffrey, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean stay at an affordable price!Sincerely,Red Roof Management

4/10 Poor

Kyree

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Chirell RediResponse Specialist on 1 Feb 2024
Dear Kyree,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Philadelphia - Bellmawr and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip! Sincerely, Chirell RediResponse Specialist

10/10 Excellent

Adriana

Stayed 1 night in Jan 2024
Response from Chirell RediResponse Specialist on 28 Jan 2024
Dear Adriana,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Philadelphia - Bellmawr and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

2/10 Terrible

Marie-Josée

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Toni-Ann RediResponse Specialist on 14 Jan 2024
Hello Marie- Josee,I sincerely apologize that your stay at our Red Roof Inn & Suites Philadelphia Bellmawr didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Red Roof Management

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Nishaye RediResponse Specialist on 16 Dec 2023
Hello Kyle, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn & Suites Philadelphia - Bellmawr. We are sorry you had a less than satisfactory experience, prompting your 2/10 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

2/10 Terrible

Cynthia

Stayed 1 night in Dec 2023
Response from Antonio,RediResponse Specialist on 13 Dec 2023
Hello Cynthia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

2/10 Terrible

Judith

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Sharma RediResponse Specialist on 5 Dec 2023
Hello Judith, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

10/10 Excellent

Marvin

Stayed 1 night in Nov 2023
Response from Devorine RediResponse Specialist on 12 Dec 2023
Thank you for your positive rating, Marvin. It's great to see you enjoyed your stay, resulting in a 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
It was quiet but didnt like the fact that someone was throwing fireworks out of nowhere and woke me up outta my sleep but other than that i enjoyed my stay
Stayed 1 night in Nov 2023
Response from Paras Patel on 15 Nov 2023
Dear Katrina, I want to thank you for taking the time to post a review of your stay. We are sorry for your incontinence. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Paras Patel on 3 Nov 2023
Dear Richard, Thank you for taking the time to write a review of your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

10/10 Excellent

zakia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Paras Patel on 30 Oct 2023
Dear Zakia, Thank you for taking the time to write a review of your stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

6/10 Okay

Clifford

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Paras Patel on 25 Oct 2023
Dear Clifford, Thank you for taking the time to write a review of your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

10/10 Excellent

Lizbeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few guests was being loud n noisy from above us
Stayed 2 nights in Oct 2023
Response from Paras Patel on 23 Oct 2023
Dear Lizbeth, Thank you for taking the time to write a review of your stay. We are very sorry for inconvienence.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

10/10 Excellent

Keith

Stayed 1 night in Oct 2023
Response from Paras Patel on 15 Nov 2023
Dear Keith, Thank you for taking the time to write a review of your stay. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

8/10 Good

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
been in the others around and this one is the most convenient.
Stayed 1 night in Sep 2023
Response from OnielRediresponse Specialist on 6 Oct 2023
Good day Ruben,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Philadelphia - Bellmawr. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know that our hotel's convenience was to your liking. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023
Response from LaTunde Murrant. Rewards Specialist on 30 Sept 2023
Dear Bradley,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding everything went good during your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very clean and we were very comfortable. It was centrally located and easy to get to. Would stay there again.
Stayed 2 nights in Sep 2023
Response from Paras Patel on 29 Sept 2023
Dear, Thank you for taking the time to write a review of your stay. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

8/10 Good

Tierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Paras Patel on 20 Sept 2023
Dear Tierra, Thank you for taking the time to write a review of your stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

2/10 Terrible

Candice

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting place that needs to be shut down immediately.
Stayed 1 night in Sep 2023
Response from Paras Patel on 11 Sept 2023
Dear Candice, Thank you for your recent review of your stay.Thank you very much to let us know about our place.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
There was mold on the walls in the bathroom and shower. The walls are also paper thin.
Stayed 1 night in Aug 2023
Response from Recordo Rediresponse Specialist on 3 Sept 2023
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR. It's truly disheartening to hear that your experience didn't meet your expectations due to the indicated condition of our walls. Please know that we do value your business and will take your comment into consideration.We hope that you will give us the opportunity to provide you with a better stay the next time you re in the area.Sincerely,Recordo Rediresponse Specialist

2/10 Terrible

Richard

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Paras Patel on 30 Aug 2023
Dear Richard, Thank you for your recent review of your stay. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.

10/10 Excellent

Doreatha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Check in was smooth. The rooms are very nice and the beds are very comfortable. I would definitely recommend this hotel and will stay here again.
Stayed 1 night in Aug 2023
Response from Paras Patel on 27 Aug 2023
Dear Doreatha, Thank you for taking the time to write a review of your stay. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

10/10 Excellent

Charlese, Voorhees

Stayed 1 night in Aug 2023
Response from Recordo Rediresponse Specialist on 3 Sept 2023
Hello Charlese, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

6/10 Okay

Leo

Stayed 1 night in Jul 2023
Response from Sharma RediResponse Specialist on 16 Aug 2023
Hello Leo,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

6/10 Okay

Dory

Stayed 1 night in Jul 2023
Response from Nishaye Red Roof Management on 15 Aug 2023
Dear Dory, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn & Suites Philadelphia - Bellmawr. We value you as a our guest and welcome your 3/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

6/10 Okay

James

Travelled with partner
Nothing unique.And the view from our room was trees and an empty bottle of Jack Daniels.
Stayed 1 night in Jul 2023
Response from Paras Patel on 27 Jul 2023
Dear James, Thank you for taking the time to write a review of your stay. Our area is not tourist place. So, there is no anything to see.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

2/10 Terrible

Indrit, Williamsburg

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Heavy smoking smell throughout the building. Got massacred by bed bugs! Stay out of this hotel!
Stayed 1 night in Jun 2023
Response from Paras Patel on 5 Jul 2023
Dear Indrit, Thank you for your recent review of your stay. We do have only 4th floor is smoking. There is no any bed smell in nonsmoking area. Also, we did check the room. There is no any bedbugs at all.

6/10 Okay

Faith

Travelled with group
Liked: Cleanliness
Definitely no frills. But the room was clean… bathroom needs some work. The pillows need improvement!!
Stayed 1 night in Jul 2023
Response from Paras Patel on 5 Jul 2023
Dear Faith, Thank you for taking the time to write a review of your stay. We are very sorry for your inconvenience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stayed 2 nights in Jun 2023
Response from Paras Patel on 30 Jun 2023
Dear Robert, Thank you for taking the time to write a review of your stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good Stay, Would Recommend
The hotel is in a great location. The room was clean and comfortable. The price was good for the area. The staff was somewhat rude, but other than that it was a great stay.
Stayed 3 nights in Jun 2023
Response from Abigail RediResponse Specialist on 22 Jun 2023
Hello Adam,Thank you for taking the time to tell us about your stay at the Red Roof Inn & Suites Philadelphia - Bellmawr. I'm glad that you found the location convenient and the room clean and comfortable. However you did indicate you had a negative encounter with the staff. Please accept our apologies. We will take your comments into consideration to make changes to improve our customer experience.Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,AbigailRediResponse Specialist

4/10 Poor

Iliana

Business traveller
Disliked: Cleanliness, property conditions & facilities
Hair and crumbs on the sheets - when I pulled the blanket back to get into bed, you can imagine the disgust. Not to mention I had to go downstairs, get new sheets from their laundry room and change them myself. Do NOT lodge here!
Stayed 2 nights in Jun 2023
Response from Olivia RediResponse Specialist on 13 Jun 2023
Dear Iliana,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. I was disheartened to read that your stay fell short due, to the hair and crumbs you found on the sheets. Please accept our sincerest apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. We will take your comments into consideration to make changes to improve our customer experience. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,OliviaRediResponse Specialist

10/10 Excellent

Jennifer

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Super clean, reasonable price!
Stayed 1 night in May 2023
Response from Paras Patel on 16 May 2023
Dear Jennifer, Thank you so much for posting a review of our property. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

10/10 Excellent

Yasemin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that this property had hardwood floors in the rooms and overall was pretty clean and the staff was nice.
Stayed 1 night in May 2023
Response from Paras Patel on 16 May 2023
Dear Yasemin, Thank you for taking the time to write a review of your stay. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Paras Patel on 16 May 2023
Dear Catherine, Thank you for taking the time to write a review of your stay. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.

6/10 Okay

Stacey

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2023
Response from Adraine RediResponse Specialist on 3 May 2023
Hello Stacey, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Philadelphia - Bellmawr and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine Red Roof Management RediResponse Specialist

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Adraine Red Roof Management on 15 May 2023
Hello Richard, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Philadelphia - Bellmawr and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine Red Roof Management RediResponse Specialist

4/10 Poor

Stephanie

Disliked: Cleanliness, staff & service
Horrible
Stayed 1 night in Apr 2023
Response from Paras Patel on 14 Apr 2023
Dear Stephanie, Thank you for your recent review of your stay. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.

10/10 Excellent

Sh'Kiera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Paras Patel on 27 Mar 2023
Dear Sh kiera, Thank you so much for posting a review of our property. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant and nice.
Stayed 6 nights in Mar 2023
Response from Sincerely, Recordo Rediresponse Specialist on 21 Mar 2023
Hello Gerald,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Philadelphia Bellmawr. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the difficulty you indicated you encountered at checking. I assure you that this is not the norm.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,RecordoRediresponse Specialist

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Paras Patel on 21 Mar 2023
Dear, Thank you so much for posting a review of our property. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

6/10 Okay

Gerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was difficult. Even though booking was confirmed and paid for 5 days before check in, hotel did not have reservation. It seemed to be an internal problem with the hotel’s system or possibly Expedia. Manager was not on duty at the time. Hopefully there will be a better explanation in the morning.
Stayed 1 night in Mar 2023
Response from Paras Patel on 21 Mar 2023
Dear Gerald, Thank you for your recent review of your stay. We are very sorry for your inconvience. Sometimes it's system problem. Also, it's taken time to get in our system. I really appreciate you bringing this to our attention.

10/10 Excellent

Jackeline, National Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was my first time I see everything was very clean and good service I recommend this place.
Stayed 1 night in Feb 2023
Response from Paras on 9 Mar 2023
Dear Jackline, Thank you for taking the time to write a review of your stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Paras Patel on 30 Jan 2023
Dear, Thank you for taking the time to write a review of your stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

6/10 Okay

Daniel

Business traveller
Disliked: Property conditions & facilities, room comfort
Poor night of sleep
Stayed 1 night in Jan 2023
Response from Adraine RediResponse Specialist on 16 Jan 2023
Hello Daniel, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn & Suites Philadelphia - Bellmawr appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine RediResponse Specialist

8/10 Good

Stefanie

Stayed 2 nights in Dec 2022

8/10 Good

Kimberly

Stayed 1 night in Dec 2022