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"Place is beautiful well kept rooms are clean nice sized. My only “complaint” was hot tub area which is fabulous opens at 10am, and we were leaving that day at 9. But that was a very minor inconvenience I will be back next year for sure! "

"We had some trouble initially with check in with a staff member who seemed quite overwhelmed and didn’t seem to know what he was doing. Opted to return a few hours later when a new staff member was on and everything went smoothly. The place is more like a small condo than a hotel room. Very well appointed and comfortable"

"Smelling bad"

"Very clean. Well equipped kitchen. Helpful staff."

"Lovely hotel with views of river and walkable to variety of shops and restaurants"

"The room was clean and the staff was very helpful and friendly."

"I am a family travel blogger who stays in hotels frequently with my husband and two young daughters. This was the most disappointing hotel experience we have had. We booked this stay for Mother’s Day weekend and arrived expecting a comfortable, family-friendly experience. From the moment we arrived, the property appeared noticeably run-down compared to what was advertised online. When we entered the lobby, there was a sign at the front desk stating, “Helping another customer. Be right back.” We waited approximately 15 minutes with no staff member present before leaving to take our children elsewhere and returning later. Upon returning, the front desk informed us that although I had reserved a king room with a sleeper sofa, the reservation had been entered for only two guests. I explained that we were traveling with our young kids and expected the sleeper sofa to accommodate them. Rather than offering flexibility or assistance, we were told the only option was to purchase an additional adjoining room. What made this especially frustrating was that the hotel appeared nearly empty, with very few cars in the parking lot and clearly many available rooms. As a traveling family arriving on Mother’s Day weekend, the interaction felt unnecessarily rigid and financially motivated rather than customer-focused or accommodating. We no longer felt comfortable staying at the property and chose instead to leave. Because the reservation was made through Hotels.com we were not given a refund."

"Clean room and pet friendly"

"I have stayed here before but this time we got upgraded due to the lift being out of order and my hubby is disabled so we got a suite on floor 3 the entrance floor. It was stunning either way a massive jacuzzi bath in the bedroom and a great sized bathroom with large shower. Also had a kitchen and living room with views over Killington. Lovely hotel would recommend."