Ratings based on 349 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Gemütliches Hotel

Posted 22-Jan-2016
Unser Zimmer war sehr groß und hatte sogar eine separte Couchecke mit TV. Das Restaurant hatte gutes Essen znd extrem freundliche Bedienung
5 out of 5
Recommended
for Everyone
by A verified traveller from Terranora NSW

Good quality motel

Posted 12-Jan-2016
Pros: Decor, spaciousness of rooms.
Cons: Larger internet allowance.
Recently renovated and very spacious motel room. Has own restaurant, also nearby is a hotel offering excellent value bistro meals.
4 out of 5
Recommended
for Couples
by Dianne from Adelaide

Posted 02-Nov-2015 on Hotels
Hotel was comfortable and covenieint for our overnight stay
2 out of 5
by A verified traveller

Very basic room...noisy as it was close to traffic

Posted 17-Oct-2015 on Wotif
Pros: Not much.
Cons: Facilities in room.
Location: Ten minutes drive to city centre..ok, but quite noisy with heavy traffic using main road at all times day and night.
Very limited utilities in room...had to go to reception for a knife....was told it was given as a charge against room credit...frig was basically not working as it was turned down to zero! No facilities near single bad...no light or side table. After staying in wonderful accommodation all along Great Ocean Road very disappointing finish to a great holiday and poor experience for my American friend.
3 out of 5
Recommended
for Everyone
by A verified traveller from Adelaide

Posted 07-Oct-2015 on Wotif
Very clean and tidy, everything worked as it should. Fixtures are dated, although the bathroom had a new vanity.
3 out of 5
Recommended
for Families
by Hans from Bern

Ein wenig veraltetes Hotel

Posted 01-Oct-2015 on Hotels
Hotel ein wenig in die Jahre gekommen.
4 out of 5
Recommended
for Families
by A verified traveller

Great Location, Nice and helpful staff

Posted 28-Sep-2015
Good Parking Lot, nice services and easy spotted location, recommended for family and driving trips.
4 out of 5
by A verified traveller

Wifi not included - really?!

Posted 24-Sep-2015 on Wotif
Accomodation fine, but pay for interney? Has Mount Gambier joined the 21st century?
2 out of 5
Recommended
for Everyone
by A verified traveller from Adelaide

good location

Posted 01-Sep-2015 on Wotif
Stayed for 3 nights... paid 139/night -cups were dirty according to my kids -room was dark. needs refurbishing -poor supply of hot water (after my daughter used the jetted tub, my son have to wait for the next day to use it because there was no more hot water) -would be nice if there's a microwave in the room +nice location +good for overnight stay
Comment from Hotel Management
08-Sep-2015 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our motel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
3 out of 5
Recommended
for Business Travellers
by Jacki

See you in 3 months

Posted 22-Aug-2015 on Hotels
Only place to stay in the Mount
Comment from Hotel Management
31-Oct-2015 by Steven, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our motel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!