Ratings based on 386 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
80% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Friendly staff, very clean

Posted 27-Nov-2016
Pros: Clean, friendly staff, value for money, toiletries provided
Cons: Update of the shower facilities
We stayed overnight in a family suite with a spa bath. The room, although quite outdated, was extremely clean and fresh. The staff member we spoke with was very friendly and knowledgeable. I would highly recommend this hotel to any families wishing to stay in an inexpensive spa suite.
4out of 5
by A verified traveller

Average hotel with great jet tub in room!

Posted 30-Sep-2016
Pros: Jet-tub
Quality Inn Presidential was a well priced, very typical hotel. Nothing spectacular in the facilities, decor, or service. It was a good place for my father and I to stop for the night on our road trip. A downside is that the hotel is a bit far from the centre of Mt. Gambier, so a car is almost a necessity if you want to get into the main streets to explore the sinkholes. However, we LOVED the fact that our room had a large jet-tub. It's honestly the first time I've ever been in a hotel with one, and after a few nights on the road was something we each enjoyed taking advantage of, especially in the cool-bordering-on-cold late winter weather.
3out of 5
by A verified traveller from melbourne

Large room

Posted 28-Aug-2016 on Wotif
Enjoyed our stay here as return guests. However the place is starting to look very outdated. Definitely needs a revamp. Largest room I've ever stayed in however!
Comment from Hotel Management
15-Sep-2016 by SP, Hotel Management
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to start room refurbishment in the near future. We hope to see you again soon!
2out of 5
by A verified traveller from Adelaide

Posted 09-Aug-2016
Pros: Lovely clean fresh bed. Nice Lounge & TV area.
Cons: Rooms are in need of renovation.
Noisy aircon due to age. Small out dated spa. Bathroom needs renovation.
4out of 5
by A verified traveller from south australia

lovely hotel

Posted 09-Aug-2016 on Wotif
Pros: value and lovely staff
Cons: noise reduction windows and doors
Location: not far from anything, shopping main street down the street
lovely hotel, clean great staff and well priced, the only thing letting it down is the road noise, trucks start at 0330 am
Comment from Hotel Management
15-Sep-2016 by SP, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our motel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4out of 5
by A verified traveller

This traveller left a rating score only Posted 07-Aug-2016 on Hotels
3out of 5
by A verified traveller from Morayfield

Nice Hotel, well priced

Posted 07-Aug-2016 on Wotif
Pros: The price was good
Cons: The air conditioner was very noisy in our room.
Location: This Hotel is close to most attractions in Mt Gambier. A short drive to the Blue Lake, The Sink Hole/Gardens and the Art Gallery.
The Hotel was clean and well priced, with a good location.
3out of 5
by May Yee from Malaysia

Posted 31-Jul-2016 on Hotels
The heater was vert noisy. did not sleep well. Very outdated but luckily it was clean
Comment from Hotel Management
15-Sep-2016 by General Manager, Hotel Management
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to start room refurbishment in the near future. We hope to see you again soon!
2out of 5
by A verified traveller

Posted 27-Jul-2016 on Wotif
Very loud, booked for pool which wasn't working. Uncomfortable beds.
Comment from Hotel Management
15-Sep-2016 by SP, Hotel Management
Our pool was offline due to a breakdown (heating system) which has now been repaired. The pool is at a warm 33 degrees. Beds are a subjective thing, unfortunately not everyone enjoys our new mattresses.
3out of 5
by A verified traveller

Posted 23-Jul-2016
Disappointed the pool and spa were out of order, this was the reason we booked this accomodation.
Comment from Hotel Management
15-Sep-2016 by SP:, Hotel Management
Unfortunately we had an equipment breakdown (pool heater) which has now been repaired. Th pool is at a warm 33 degrees. Thank you for taking the time to provide feedback. We hope to see you again soon!