Ratings based on 377 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
79% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller from Adelaide

Posted 09-Aug-2016
Pros: Lovely clean fresh bed. Nice Lounge & TV area.
Cons: Rooms are in need of renovation.
Noisy aircon due to age. Small out dated spa. Bathroom needs renovation.
3out of 5
by A verified traveller

Posted 23-Jul-2016
Disappointed the pool and spa were out of order, this was the reason we booked this accomodation.
Comment from Hotel Management
15-Sep-2016 by SP:, Hotel Management
Unfortunately we had an equipment breakdown (pool heater) which has now been repaired. Th pool is at a warm 33 degrees. Thank you for taking the time to provide feedback. We hope to see you again soon!
1out of 5
by A verified traveller from adelide

Worst nightmare

Posted 28-Jun-2016
Pros: Un happy
Cons: Been told
As previous review real sad very unhappy customers
Comment from Hotel Management
15-Sep-2016 by SP, Hotel Management
Thank you for taking the time to give us some feedback regarding your stay at our motel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important however there was very little detail.
4out of 5
by A verified traveller from ballarat vic.

Nice hotel.

Posted 20-Jun-2016 on Wotif
The motel was nice and comfortable. Some parts were a bit dated but very clean and tidy. The bed was warm and comfy. Would defiantly stay again if in town.
5out of 5
by A verified traveller from Singapore

Cosy place in Mount Gambier

Posted 18-Jun-2016
The receptionist was friendly and helpful with our special request for an early morning check out due to our travel schedule. The property was just a little dated but it was nevertheless clean, cosy and well maintained. Individual parking lots were available in front of each unit. The small dining table for two in the room was nice for takeout meals. The bathroom was spacious with a bathtub and separate shower area. The hot water supply was good. An alarm clock was provided. Would have been even better if free wifi was available.
4out of 5
by A verified traveller

Enjoyed it

Posted 18-Jun-2016 on Wotif
Thoroughly enjoyed the stay and the staff were friendly and helpful
3out of 5
by Chris from Prospect SA

Free WiFi not so free

Posted 14-Jun-2016 on Hotels
It's says free wifi but it wasn't. The first 700MB was free then you had to pay.
Comment from Hotel Management
15-Sep-2016 by General Manager, Hotel Management
Wi-fi access is provided on a complimentary basis however there is a data limit of 700MB per day. Additional data can be purchased easily online or from reception.
4out of 5
by A verified traveller from Wagga Wagga

Large room

Posted 14-Jun-2016 on Wotif
Cons: See above
Location: Close to main street and roads in and out of Mt Gambier
OK it's South Australia but I wish we could have had a piece of toast in our room with our morning cuppa as we are diabetics and need to start the day with our meds with some food.
Comment from Hotel Management
15-Sep-2016 by SP, Hotel Management
Guests are welcome to use our breakfast room (cooked and continental options available) or order room service delivered to the room. Eggs, bacon, baked beans, spaghetti, lambs fry, hash browns, fried tomato, mushrooms, cereal, toast, fruit, yoghurt, juices and hot beverages are all available!
3out of 5
by A verified traveller

Posted 17-Apr-2016 on Hotels
Nothing great about the hotel, but fine for a one night layover.
3out of 5
by A verified traveller from Devonport, TAS

In need of a refurbishment

Posted 16-Apr-2016 on Wotif
Pros: Nothing
Cons: Complete refurbishment needed. $140+ for a 70s decor is over the top.
We swathed here while passing through. Chose this motel because we like indoor pools but when we arrive and book in find it as a place from the 70s. Much of the furnishings appear to be original, not what would expect for a 4 star place. We found cut toe nails In the centre of the lounge floor which indicates that it hadn't been vacuumed since the last tenants. And the pool - found that it was closed due to repairs. I think under those circumstances management should inform travellers before being booked in and also should reduce the cost as they are not delivering what they advertise. Also funny how the reception and dining area viewed from reception is exquisite while the rooms are shabby at best.