Dear MHD Amar, Thank you for choosing Radisson Blu Belorusskaya hotel for your stay in Moscow and for taking the time to post such a positive review. We are happy to know that you enjoyed staying with us, and we'll do our best to keep meeting your expectations. Our team looks forward to welcoming you back. Warm regards, Victor Marinchenko Front Office Manager

Уважаемый Гость, Позвольте поблагодарить Вас за отзыв и оценку, мы рады, что Вы нашли время, чтобы поделиться Вашим мнением. Надеемся, что Вы вновь выберете наш отель для проживания в Москве. С наилучшими пожеланиями, Виктор Маринченко Руководитель службы приёма и размещения

Dear Jonathan, We would like to thank you for choosing our hotel and for the high scores that you gave us. We appreciate you taking the time to share your opinion with us. It will be our pleasure to welcome you again one day. Warm regards, Victor Marinchenko Front Office Manager

Dear Guest, Thank you for your rating and the review. I am sincerely sorry that our hotel did not live up to your expectations. Warm Regards, Victor Marinchenko Front Office Manager

Уважаемый гость, Мы очень рады, что у Вас сложилось о нашем отеле такое хорошее впечатление. Будем стараться и впредь радовать Вас высоким качеством сервиса. С наилучшими пожеланиями, Виктор Маринченко Руководитель службы приёма и размещения

Dear S, We are happy to receive such a good review from you. It is a pleasure for us to get such appreciation, especially of our staff. Warm regards, Victor Marinchenko Front Office Manager

Уважаемый Гость, Позвольте поблагодарить Вас за высокую оценку, мы рады, что Вы нашли время, чтобы поделиться Вашим мнением. Надеемся, что Вы вновь выберете наш отель для проживания в Москве. С наилучшими пожеланиями, Виктор Маринченко Руководитель службы приема и размещения

Уважаемый Гость, Позвольте поблагодарить Вас за высокую оценку, мы рады, что Вы нашли время, чтобы поделиться Вашим мнением. Надеемся, что Вы вновь выберете наш отель для проживания в Москве. С наилучшими пожеланиями, Виктор Маринченко Руководитель службы приема и размещения

Dear Geo, We appreciate you taking the time to share your opinion with us. I was informed that hotel management has contacted you to discuss and solve issues that you were faced with throughout your stay with us. We will gladly provide further assistance if needed. Warm regards, Victor Marinchenko Front Office Manager

Dear Mikhail, We would like to thank you for choosing our hotel and for high scores that you gave us. We appreciate you taking the time to share your opinion with us. It will be our pleasure to welcome you again one day. Warm regards, Victor Marinchenko Front Office Manager

Позвольте поблагодарить Вас за отзыв и наивысшую оценку.

Dear Guest, We would like to thank you for choosing our hotel and for the high score that you gave us. We appreciate you taking the time to share your opinion with us. It will be our pleasure to welcome you again one day. Best regards, Anastasiya Buadze Front Office Supervisor

Уважаемый Konstantsin, Позвольте поблагодарить Вас за отзыв и высокие оценки, мы рады, что Вы нашли время, чтобы поделиться Вашим мнением. Надеемся, что Вы вновь выберете наш отель для проживания в Москве. С наилучшими пожеланиями, Виктор Маринченко Заместитель руководителя службы приёма и размещения

Dear Anonymous, Let us thank you once again for choosing our hotel. We appreciate your loyalty and we will be looking forward to welcoming you back soon. Best regards,

Dear Anonymous, We appreciate your choice of our hotel and your review. Thank you for being our guest. Best regards,

Dear Guest, Thank you for your review. We are wishing you a nice year 2020 ahead. Warm regards, Ksenia Muratova Front Office Manager

Dear Suhayl, We appreciate your feedback and hope you celebrated a wonderful New Year 2020 with us. Warm regards, Ksenia Muratova Front Office Manager

Dear Mark, Thank you for your review. Please accept my sincere apologies for the inconveniences that you faced. I am very sorry, that some staff members made such an impression on you and didn't take care of you and the situation and basically spoilt your stay with us. I will follow up on this matter with the involved employees and will initiate extra trainings. We already discussed the room condition with heads of maintenance and housekeeping. And they promised to take immediate actions. We hope one day you will give us another chance to improve this impression of our hotel. Best regards, Ksenia Muratova Front Office Manager

Dear Radu, Thank you very much for letting us know your opinion about staying with us. We are happy to find out that you liked our hotel. Best regards, Ksenia Muratova Front Office Manager

Dear Vladlen, Let us take this opportunity to thank you for choosing our hotel for your stay in Moscow and to apologize for minor inconveniences during your stay. We appreciate that you shared your opinion with us and other travelers. Best regards, Ksenia Muratova Front Office Manager

Dear Relja, We would like to thank you for your stay with us. We are more than happy to know that you liked everything and especially our staff. We appreciate your kind words. Best regards, Ksenia Muratova Front Office Manager

Dear Guest, We are so happy that we made you feel excellent during your stay. Your words about our staff make us very proud. We hope to see you again in the future. Warm regards, Ksenia Muratova Front Office Manager

Dear Guest, Thank you very mush for the highest score. We are proud that you were very much satisfied with your stay with us. Best regards, Ksenia Muratova Front Office Manager

Dear Samer, We are so grateful for the highest score, that you gave us. Thank you so much for sharing your opinion with other travelers. We would be happy to welcome you back one day. Best regards, Ksenia Muratova Front Office Manager

Dear Guest, We are flattered by your review and happy that you truly enjoyed your stay. We hope to welcome you back in the future. Warm regards, Ksenia Muratova Front Office Manager

Dear Guest, Thank you for the review, we are disappointed that you were not able to enjoy your stay. Please accept our apologies. I would appreciate to receive more detailed comments about employees, so we could detect who needs an extra training and development to improve and provide better service for our guests. Best regards, Ksenia Muratova Front Office Manager

Dear Guest, We would like to thank you for your stay and the highest score that you gave us.

Dear Guest, Thank you very much for your highest mark and we hope to welcome you back one day. Warm regards, Victor Marinchenko Assistant Front Office Manager

Dear Guest, We appreciate your 5 star review and are glad that you enjoyed your stay. Best regards,

Dear Gayle, We appreciate your feedback. We usually explain that metro is located inside Belorusskiy station which is exactly across the bridge and it is actually very big historical building, so it can be seen from other side of the road. We will remind our staff to expalin it more thoroughly. Thank you very much for your comments. Best regards,

Dear Valued Guest, Thank you for posting a review. I am sorry to hear that the hotel didn't completely meet your expectations and that you didn't share with us the more detailed feedback. We hope to welcome you back one day. Best regards, Valentina Shchekina Assistant Front Office Manager

Dear Valued Guest, Thank you so much for such a pleasant feedback. We do our best to meet our guests' expectations, and I'm glad to hear that an early check-in provided to you as per availability was such a positive detail that influenced your overall impression about staying with us. We'll be happy to welcome you again. Best regards, Valentina Shchekina Assistant Front Office Manager

Dear Guest, Thank you very much for choosing our hotel and for sharing opinion about the stay. Best regards,

Dear Aliya, Thank you for choosing our hotel and for sharing with us such a warm feedback. We are absolutely happy to hear that the hotel and the level of service performed by our team completely met your expectations. We will pass your comments to Assem, and I'm sure that he'll be delighted to receive them. Thank you once again. It'll be a pleasure for all of us to welcome you back. Best regards, Valentina Shchekina Assistat Front Office Manager

Dear Aliya, Thank you for such a wonderful feedback. We are happy to hear that the hotel met your expectations and will be glad to welcome you back. Best regards, Valentina Shchekina Assistant Front Office Manager

Dear Aliya, We are grateful for your review and glad that you enjoyed your stay. Warm regards, Ksenia Muratova Front Office Manager

Dear Valued Guest, We are so grateful to you for choosing Radisson Blu Belorusskaya and absolutely happy to know that the hotel completely met your expectations. It will be a pleasure for us to welcome you back. Warmest regards, Valentina Shchekina Assistant Front Office Manager

Dear Mark, Thak you for staying with us and for sharing your feedback. We are glad to know that you liked the hotel. It will be a pleasure for us to welcome you back at Radisson Blu Belorusskaya. Best regards, Valentina Shchekina Assistant Front Office Manager

Dear Valued Guest, Thank you for choosing Radisson Blu Belorusskaya hotel and for taking the time to post your feedback. It's a pleasure to hear that you enjoyed staying with us, and we highly appreciate it that you mentioned a high level of service performed by our team. We'll be happy to welcome you back. Best regards, Valentina Shchekina Assistant Front Office Manager

Dear Guest, We appreaciate your feedback and 5 star review. We are very glad that you enjoyed your stay with us. Best regards, Ksenia Muratova Front Office Manager

Dear Guest, Thank you very much for your stay with us and review about the hotel. Best regards,

Dear Arturs, We are very glad that you enjoyed your stay, thank you very much for the highest score and your review. Best regards, Ksenia Muratova Front Office Manager

Dear Andrew, It is a pleasure for us to receive your review. Thank you very much, we hope to see you again in the future.

Dear Guest, Thank you for your review about your stay with us. We are happy that you liked our hotel. Best regards, Ksenia Muratova Front Office Manager

Dear Patrik, We would like to thank you for the review and for your stay. Best regards, Ksenia Muratova Front Office Manager