All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Amazing hotel! Wonderfully renovated historic property, we loved staying there. The staff was exceptional- we will be back!
Heather
Stayed 1 night in Apr 2024
Response from - General Manager on 22 Apr 2024
Thank you so much for the positive review with a 5/5 rating!! Our team strives to provide the best guest service and we appreciate you taking the time to recognize them! Thank you again for choosing to stay with us and we look forward to having you back!
Everything was great with my stay, the bed was the most comfortable. Great size room, clean, staff was nice.
Leah
Stayed 3 nights in Apr 2024
Response from - General Manager on 11 Apr 2024
Thank you for taking the time to leave us a positive review with a 5/5 rating! We are happy to hear everything went well with your stay and you enjoyed our comfortable beds!! Our team takes pride in our guest service as well as the cleanliness of the hotel, so we appreciate the positive feedback!
Thank you so much for taking the time to leave us a review with positive comments! We are happy to hear you enjoyed our complimentary hot breakfast and our wonderful comfy beds!! We hope to see you again soon!
Building looks like new. Spacious and clean rooms, well equipped and comfortable. Good free breakfast and friendly staff.
Jose
Stayed 3 nights in Mar 2024
Response from - General Manager on 1 Apr 2024
Thank you so much for taking the time to leave us a positive review. We appreciate the 5/5 rating and are happy to hear you enjoyed your stay with us as well as the hot breakfast in the morning! Our team takes great pride in the cleanliness of the hotel, so it is always nice to share the positive feedback with them! Thank you again for choosing to stay with us and we hope to see you again soon!
Thank you for taking the time to leave us a positive review with a 5/5 rating. Our team takes great pride in the cleanliness of the hotel, and we appreciate you mentioning that! Thank you again for choosing to stay with us and we hope to see you again soon!
Thank you for taking the time to leave us a review with a 5/5 rating! We are happy our location is convenient for your business trips and hope you were able to enjoy all of the amenities we offer, including our hot breakfast! Thank you again for choosing to stay with us and we hope to see you again soon!
Thank you for taking the time to leave us a review and thank you for recognizing our staff and their guest service. We hope you are able to stop by and visit our property again in the future! Safe travels!
8/10 Good
Shirley
28 Dec 2023
Shirley
Stayed 2 nights in Dec 2023
Response from - General Manager on 26 Jan 2024
Thank you for choosing to stay with us and for taking the time to leave us a review. We always appreciate feedback from our guests and we hope to see you back again soon!
Very friendly and helpful checkin! The Hot Tub didn't work, which is one of the reasons we picked the hotel. Was nice and newly updated. There was a little bar next door, that ending up being more of a dive bar, but was a lot of fun!!
Great people all around, and felt totally safe!!
Mark A
Stayed 1 night in Dec 2023
Response from - General Manager on 28 Dec 2023
Thank you for taking the time to leave us a review. We apologize about the hot tub, our heater unexpectedly went out, but we will have it up and running again soon! We are happy to hear you still enjoyed your stay with us. Our team takes great pride in our guest service and the cleanliness of the hotel, so it is always nice to be able to share that feedback from our guests with them. Thank you again for choosing to stay with us, and we wish you safe travels during the Holiday Season, and a Happy New Year!
Breakfast ended at 10:30, at 9:30 there was nothing left. I did like the coffee in the lobby. Early check in was great, as my son was getting married that day.
Rebecca J
Stayed 1 night in Dec 2023
Response from - General Manager on 22 Dec 2023
Thank you for taking the time to leave us a review and congratulations on your son's wedding! I am happy to hear everything went well and we were able to check you in early. I apologize for the breakfast experience, I will be sure to check with the breakfast team on what went wrong, as we do try to keep up with business demands as best we can. Thank you again for your feedback and we hope to see you again in the future.
8/10 Good
Linda
12 Dec 2023
Linda
Stayed 2 nights in Dec 2023
Response from - General Manager on 18 Dec 2023
Thank you for taking the time to leave us a review. We appreciate the 4/5 rating and would love feedback to help us earn a 5/5 rating on any future visits. Thank you again for staying with us and we hope to see you again soon!
The hotels are always clean and the staff is very friendly. The only complaint we have is the breakfast...the food looks under cooked and is only lukewarm. This is the 3rd Holiday Inn Express we have stayed in...and the breakfast all had the same problem.
Margaret
Stayed 1 night in Nov 2023
Response from - General Manager on 4 Dec 2023
Thank you for staying with us and for taking the time to leave us a review. We are happy to hear you enjoyed your stay and we appreciate your feedback on our breakfast. We will look into this situation right away. We have someone available at the front desk 24/7, if there is ever an issue or concern in the future, please reach out to any team member so we can try to assist during your stay. Thank you again for staying with us and we hope to see you again soon.
Staff is pleasant and we're accommodating. Room was clean and comfy. Thanks!
Paul
Stayed 2 nights in Nov 2023
Response from General Manager on 27 Nov 2023
Thank you for staying with us and leaving a review! We appreciate the 5/5 rating and hope to see you again soon!
8/10 Good
Schnell
9 Nov 2023
Schnell
Stayed 1 night in Nov 2023
Response from - General Manager on 4 Dec 2023
We appreciate you taking the time to leave us a 4/5 rating. Without feedback, we are unaware on what to improve on, but we hope to earn a 5/5 rating on your next stay.
2/10 Terrible
Schnell
8 Nov 2023
Schnell
Stayed 2 nights in Nov 2023
Response from - General Manager on 4 Dec 2023
Thank you for taking the time to leave us a review. Without any feedback, we unfortunately do not know which area(s) we need to improve on to make any future stays more enjoyable. We hope to see you again soon and you enjoy your next stay.
Thank you for choosing to stay with us. Without any feedback, we unfortunately don't know what we could have done to improve your visit. We strive to provide the best guest service we can, and we take pride in the cleanliness of the hotel. We hope you will give us another chance in the future.
8/10 Good
Brenda
14 Aug 2023
Brenda
Stayed 2 nights in Aug 2023
Response from - General Manager on 18 Aug 2023
Thank you for staying with us and for taking the time to leave us a review! We hope to see you again soon!
2/10 Terrible
Allen
27 Jul 2023
Allen
Stayed 1 night in Jul 2023
Response from - General Manager on 29 Jul 2023
Thank you for choosing to stay with us. We do appreciate any feedback from our guests in order for us to improve and make the next stay better. Without the feedback, it is hard for us to know what went wrong. Thank you again for staying with us.
Very clean motel. good hot breakfast and nice pool felt it was a little too pricey bur was happy with t he room
Karin
Stayed 1 night in Jul 2023
Response from - General Manager on 26 Jul 2023
Thank you so much for your positive review and feedback. We are happy to hear you enjoyed your stay, as well as the pool, and breakfast. We hope to see you again soon!
How come I paid $279 while I can get the room for $199 as a walk in
Arlene
Stayed 1 night in Jul 2023
Response from General Manager on 25 Jul 2023
Thank you for choosing to stay with us. It appears the reservation was booked with Expedia, rather than with us directly. We appreciate your feedback, and hope you were able to enjoy your time at the hotel.
10/10 Excellent
Margaret
18 Jul 2023
Margaret
Stayed 1 night in Jul 2023
Response from General Manager on 8 Aug 2023
We are happy you enjoyed your stay with us and we appreciate you taking the time to leave us a 5/5 review. We hope to see you again soon!
Last minute stay after my windshield was smashed on I-80.
The only thing you should know about this hotel is that this should be the standard of Excellence in every Hotel. From top to bottom the cleanest hotel I have ever stayed in. The rooms are Beyond relaxing which is exactly what I did. The only thing I would do different is show up earlier so I could get that relaxing Spa experience. LOL I've never been to a spa but I can only imagine the atmosphere being exactly as it is in this hotel.
Michael
Stayed 1 night in Jul 2023
Response from - General Manager on 14 Jul 2023
Thank you so much for the amazing review! Our team takes great pride in the cleanliness of the hotel, and we appreciate your positive feedback. I am sorry to hear about your windshield, but I am happy to hear your were able to relax for the night! We hope you stop and see us again soon, safe travels!
Nice hotel!! Felt safe and dining options were close. Nice staff. Room was clean.
Rhonda Tony
Stayed 1 night in Jun 2023
Response from - General Manager on 25 Jun 2023
Thank you for taking the time to leave us a positive review. We are happy to hear you enjoyed you stay with us and hope to see you again in the future!
Thank you for taking the time to leave us a positive review. We are happy you enjoyed your stay with us and we hope to see you again soon!
4/10 Poor
Kelsie
8 May 2023
Kelsie
Stayed 2 nights in May 2023
Response from - General Manager on 9 May 2023
Thank you for taking the time to fill out a review. Any feedback on what we could do improve your next stay with us would be appreciated. Thank you again for choosing Holiday Inn Express in Morris.
Thank you for the wonderful review! Our team takes great pride in the cleanliness of the hotel, as well as our guest service, so it is always nice to get the positive feedback. Thank you again for choosing Holiday Inn Express in Morris and we hope to see you again!
Thank you for the great review and positive comments! We appreciate you choosing to stay at Holiday Inn Express in Morris and hope to see you again soon!
Thank you so much for staying at Holiday Inn Express in Morris! We appreciate you taking the time to leave us a great review with positive feedback and we hope you will stop by to see us again soon!
10/10 Excellent
Anne
Travelled with family
22 Jan 2023
Liked: Cleanliness, staff & service
Very clean and front desk was friendly and efficient.
Anne
Stayed 1 night in Jan 2023
Response from - General Manager on 22 Jan 2023
Thank you for the great review! Our team works hard to keep the hotel clean and provide great guest service. We appreciate your positive feedback and hope you will stop by to see us again soon!
Pool and hot tub needed cleaned. I was deterred from using them by their condition
Halley
Stayed 2 nights in Dec 2022
Response from - General Manager on 23 Dec 2022
Thank you for your review. We appreciate your positive rating and the feedback on the pool and hot tub, we will look into this right away! Thank you again for staying with us as we hope to see you again soon.
We were very pleased with this hotel. It was clean and plenty of room. There were 5 of us together, and we all had enough space. The children enjoyed the pool and hot tub. For us, the location of the hotel was ideal
Raymond G
Stayed 2 nights in Nov 2022
Response from - General Manager on 1 Dec 2022
Thank you so much for your positive review! We are happy to hear you enjoyed the pool/hot tub and we hope you will be back to see us again soon!
Staff was very friendly and professional. We had a minor problem and they fixed it right away and apologized. The only complaint is they do not have enough handicap parking only 4 for the entire hotel Also they forgot to put my rewards in for the second time and I am unsure how to add them. I would highly recommend this facility and will stay again
Michele
Stayed 2 nights in Aug 2022
Response from General Manager on 1 Sept 2022
Thank you so much for your review, we truly appreciate your feedback and are happy to hear your enjoyed your stay! Stop by and see us again soon!
Staff was friendly. Checked into our room and the shower was full of dead bugs.
We were moved to another room and there were no issues with it.
Meghan
Stayed 1 night in Jul 2022
Response from General Manager on 24 Aug 2022
Thank you for your feedback! We are sorry to hear about the bugs, but happy we were able to move your room and that you enjoyed the rest of your stay. Please stop by to see us again!