Property amenity

Reviews of Beachcomber Motel And Apartments Apollo Bay

3.5 out of 5
Beachcomber Motel And Apartments Apollo Bay
15 Diana Street, Apollo Bay, VIC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 351 out of 624 reviews" "
Rating 8 - Good. 213 out of 624 reviews" "
Rating 6 - Okay. 42 out of 624 reviews" "
Rating 4 - Poor. 13 out of 624 reviews" "
Rating 2 - Terrible. 5 out of 624 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel at the last minute and didn't have high expectations. When I arrived quite late, the associate at the counter was extremely friendly and helpful and upgraded me to a lovely room with cooking facilities and a microwave. It was a real little gem and I highly recommend this great hotel.
Stayed 1 night in Apr 2024
Response from Lindy on 24 Apr 2024
Thank you for your lovely review Louise. It was a pleasure providing you with the upgrade - it's always nice to have a kitchenette when you are staying more than one night., and we try to do this whenever we have the rooms available. We hope you enjoyed our beautiful town. Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy and secure property within a very short walk of the beach, cafes and restaurants and IGA. I had a spa studio which was lovely and I loved watching the footy from in the spa. Staff were friendly, the room was very clean and had everything that I needed, including a microwave and stove and best of all…I could hear the beautiful sound of the ocean at night time. I loved it so much that I’ve booked again for September:)!
Response from Lindy on 31 Mar 2024
Thank you for your great review Lauren! We're very happy to hear that you enjoyed your time with us and have booked again. We love the sound of the ocean too..I love going to sleep to the sound of the waves, especially when there is a big swell. Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and peaceful
Stayed 1 night in Feb 2024
Response from Lindy on 19 Feb 2024
Thank you for your lovely review Emily. I have been trying to think of a word to describe our little motel, and your description is perfect! We're so pleased to hear that you enjoyed your stay in beautiful Apollo Bay. Kind regards, Lindy, James, Peter and Nina.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for a short walk into town, whilst being in a lovely quiet suburban street. very spacious room. Staff so friendly and helpful. Great gym nearby!
Stayed 1 night in Feb 2024
Response from Lindy on 16 Feb 2024
Thank you Tom. The Apollo Bay Gym is fantastic, we agree. It's great to hear that you enjoyed your stay with us at the Beachcomber. Kind regards, Lindy, James, Peter and Nina

6/10 Okay

allan

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Bit aged and sheets were ripped, good location within walking distance to restaurants and esplanade. Room small
Stayed 1 night in Feb 2024
Response from Lindy on 10 Feb 2024
Thank you for your feedback Allan. Our sheets are supplied by an excellent laundry - we never put ripped sheets on beds, so we're not sure how that happened. The room you stayed in is advertised as being a small budget double - perhaps you didn't check the room dimensions when booking. We wish you well for your time along the Great Ocean Road. Kind regards, Lindy, James, Peter and Nina.

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Back from busy main street so was quiet
Stayed 1 night in Jan 2024
Response from Lindy on 24 Jan 2024
Thank you for your review Fiona. We love our quiet little street too, especially at this busy time. We wish you all the best on your future travels. Kind regards, Lindy, James, Peter and Nina.

8/10 Good

John

Liked: Property conditions & facilities
Lindy was great
Stayed 1 night in Jan 2024
Response from Lindy on 21 Jan 2024
Thank you John! It was lovely meeting you and we wish you all the best for your ongoing journey. Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location in quiet neighborhood, 2 blocks from Great Ocean Rd. Staff very helpful, on-site laundry very handy for our travel style.
Stayed 2 nights in Jan 2024
Response from Lindy on 20 Jan 2024
Thank you for your kind review Anonymous. We wish you well on your future travels. Kind regards, Lindy, James, Peter and Nina

10/10 Excellent

Andi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We’ve just spent almost 3 weeks travelling around and this was our last hotel stay of many. What a pleasant surprise, the room was huge, self contained, clean and had a wood heater and a spa! Only a couple of minutes walk from the main strip, parking outside the door. Definitely up there with one of the better ones. We’ll be back for sure!
Stayed 2 nights in Jan 2024
Response from Lindy on 20 Jan 2024
Thank you for your great review Andi. It's lovely to hear that you enjoyed your time with us in beautiful Apollo Bay, and we do hope to see you again one day. Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

Brigitte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
In walking distance to the beach!
Stayed 1 night in Jan 2024
Response from Lindy on 17 Jan 2024
Thank you for your great score Brigitte! We hope you enjoyed your time in beautiful Apollo Bay. Kind regards, Lindy, James, Peter and Nina.

4/10 Poor

Foley

Disliked: Property conditions & facilities, room comfort
Overpriced motel room
Room was very basic and not reflecting the price charged.
Stayed 1 night in Dec 2023
Response from Lindy on 2 Jan 2024
Thank you for your feedback Foley. The room is advertised as being a budget small room. Unfortunately at this time of year the large rooms are not available. Small or large, they require the same amount of cleaning and servicing which is reflected in the price in peak times. Our large rooms are booked out very early on in the new year for the following peak times, which only leaves the small budget rooms available for later bookings. We hope you enjoyed your time in beautiful Apollo Bay. Kind regards, Lindy, James, Peter and Nina.

8/10 Good

Trevor

Stayed 1 night in Dec 2023
Response from Lindy on 2 Jan 2024
Thank you for your great rating Trevor. We wish you all the best for the New Year. Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

Robert

Stayed 1 night in Dec 2023
Response from Lindy on 2 Jan 2024
Thank you for your wonderful rating Robert. We hope you have a wonderful time along the beautiful Great Ocean Road. Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

Xiaoyuan

Stayed 1 night in Nov 2023
Response from Lindy on 21 Nov 2023
Thank you for your great rating Xiaoyuan. We wish you well for your future travels along the beautiful Great Ocean Road. Kind regards, Lindy, James, Peter and Nina

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Apollo Bay
On quiet street convenient to everything. Short walk to great breakfast at Icaro. Refrigerator in room. Good value
Stayed 1 night in Nov 2023
Response from Lindy on 8 Nov 2023
Thank you Anonymous. Icaro does do a great breakfast! Kind regards, Lindy, James, Peter and Nina

10/10 Excellent

Peter, Cherrybrook

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained property. We had a full kitchen in the room.
Stayed 1 night in Oct 2023
Response from Lindy on 4 Oct 2023
Thank you for your kind review Peter. We hope you enjoyed your time in beautiful Apollo Bay and enjoyed the convenience of being close to the shops and beach in our quiet little street. Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, handy to everything.
Stayed 1 night in Sep 2023
Response from Lindy on 2 Oct 2023
Thank you Sandra - we love our position too. Close to everything but away from the hustle and bustle of the main street. We hope you had a great time in beautiful Apollo Bay. Kind regards, Lindy, James, Peter and Nina

10/10 Excellent

Justin

Stayed 1 night in Sep 2023
Response from Lindy on 23 Sept 2023
Thank you for your great score Justin! We're very pleased to hear that you had a comfortable stay with us at the Beachcomber Motel. Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Sep 2023
Response from Lindy on 29 Oct 2023
Thank you Tina. Awesome review! Kind regards, Lindy, James, Peter and Nina

10/10 Excellent

Krystal

Travelled with family, Travelled with family and small children
Great stay. Very warm and welcoming
Stayed 2 nights in Jul 2023
Response from Lindy on 22 Jul 2023
Thank you Krystal - we're very pleased to hear that you enjoyed your stay with us at the Beachcomber. Kind regards, Lindy, James, Peter and Nina

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Pete on 22 Jul 2023
Thank you for your great rating Jessica. We hope you enjoyed your time in beautiful Apollo Bay. Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

Vanessa

Stayed 1 night in Jul 2023
Response from Lindy on 24 Jul 2023
Thank you for your great review score Vanessa. It's lovely to hear that you enjoyed your stay with us at the Beachcomber. Kind regards, Lindy, James, Peter and Nina

10/10 Excellent

Tsz Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall good experience, room is clean, staff is nice & helpful
Stayed 1 night in Apr 2023
Response from Lindy on 27 Apr 2023
Thank you very much Tsz Yan for your review. We wish you all the best for your ongoing journey along the beautiful Great Ocean Road. Kind regards, Lindy, James, Peter and Nina.

2/10 Terrible

David

Travelled with partner
Disliked: Staff & service
Reception was non existent, room keys in a lock box. Rooms are in need of a makeover and are dirty, cobwebs in the bathroom. The air conditioner in our room didn’t work and through the night the loose fan rattling kept us awake. Would highly recommend you do not go there.
Stayed 1 night in Apr 2023
Response from Lindy on 21 Apr 2023
We are very sorry that you didn't enjoy your stay David. Keys are only left in the Key Drop box if guests arrive later than 10pm, so we aren't sure what you are referring to here. We have checked the air conditioner and it seems to be working today without any issue. The rooms are most certainly not dirty. Every room is thoroughly cleaned after each guest leaves. We take great pride in our cleaning standard and are regularly complimented for it. We do, as all properties do, houses and motels, get cobwebs from time to time. We apologise for the ones in the bathroom. We hope you enjoy the rest of your journey along the Great Ocean Road.

10/10 Excellent

Dianne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was very clean and well maintained. It was a lovely stay. Wish we could have stayed longer. We will be back.
Stayed 1 night in Apr 2023
Response from Lindy on 11 Apr 2023
Thank you Dianne! Such a lovely review, we are so pleased to hear that you enjoyed your stay with us and look forward to seeing you again. Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

Barb

Liked: Property conditions & facilities
Nice, quiet
Stayed 1 night in Mar 2023
Response from Pete on 23 Mar 2023
Thank you Barb - we love our quiet little motel too. Set back from the main road but still in walking distance to everything is the best of both worlds. Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful lady at reception, clean room, modern updated bathroom
Stayed 1 night in Mar 2023
Response from Pete on 19 Mar 2023
Thank you for your kind review Anonymous. It's great to hear that you enjoyed your stay with us at the Beachcomber. Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

DEBORAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Quiet
Stayed 2 nights. Very comfortable, generous size room and very clean. Short walking distance to shops and cafes etc. Very quiet and all on one level
Stayed 2 nights in Feb 2023
Response from Lindy on 4 Mar 2023
Thank you for your great review, Deborah! We're so pleased that you enjoyed your stay at the Beachcomber. We do love our quiet little motel, close to everything but away from the hustle and bustle of the main street. Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Lindy on 27 Feb 2023
Thank you for your great score Karen! Lovely to hear that you enjoyed your stay at the Beachcomber. Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Lindy on 26 Feb 2023
Thank you John, for the great score, 10 out of 10! We are so happy to hear that you enjoyed your stay in beautiful Apollo Bay. Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Lindy on 17 Mar 2023
Thank you so much for the perfect score Ben! We are not perfect but we try to be. We hope you enjoyed your time in beautiful Apollo Bay. Kind regards, Lindy, James, Peter and Nina.

4/10 Poor

Magda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so small, no space where to put one piece of luggage, mind you two of them. Everything was so crammed, including two folding chairs in the wardrobe. The washroom was like a tunel, door overlapping with the end of the bed, sink was a joke, one cannot even brush teeth over it without banging the head against the mirror. Supplies for shower were one sampoo and one conditioner, for 2 ppl staying there 2 nights, plus some towels that needed some love, or at least a decent cleaning. No room service to take garbage out and replenish supplies. The laundry room was dirty and smelly from the one microwave oven there. A hostel would offer better conditions... all this for the price of about 300$ AU, for 2 nights.
Stayed 2 nights in Feb 2023
Response from Lindy on 19 Feb 2023
Your feedback is noted Magda. We are sorry that you didn't find the room to your satisfaction. You booked the tiny budget twin single room which is indeed very small, but advertised clearly as such. It is generally used by single travellers for one night. We do say to guests that if they require fresh supplies such as shampoos, milk, coffee, towels etc., to let us know and we will provide them. It was unfortunate that you arrived at the time of peak demand, as we would have given you a much larger room. As for the towels, they are always freshly laundered and would have been replaced with brand new ones you had let us know. We have never had any complaint about towels before. Had you at any time requested any room service there is always someone available for any such request. Might we advise you to check the room sizes whenever you book rooms in motels in the future? It always assists when making a suitable choice. Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

John

Stayed 2 nights in Feb 2023
Response from Lindy on 6 Mar 2023
Thank you John! We hope you enjoyed your time in the beautiful Otway region. Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

Michele

Stayed 1 night in Jan 2023
Response from Lindy on 1 Feb 2023
Thank you for your great review Michele. It's so nice to hear that you had a comfortable stay at the Beachcomber. Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

Shih-Chao

Stayed 1 night in Dec 2022
Response from Lindy on 8 Nov 2023
Thank you Shih-Chao! We're happy to hear that you had a great stay at the Beachcomber. Kind regards, Lindy, James, Peter and Nina

10/10 Excellent

Cathy

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Local walks & a koala visiting , chatting around the BBQ area all great
Response from Lindy on 8 Dec 2022
Thank you Cathy - so good to hear that you enjoyed your stay with us at the Beachcomber, and the beautiful surrounds. Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice motel that warmed the exceptional cold Nov
This is our first oversea stay after covid and yet I felt like homecoming. The kind reception lady (re)introduced what lovely Apollo Bay can offer. Kitchen is spacious and clean. Bathroom fitted with heat lamp warmed the exceptionally cold November. Bed fitted with heating pad so it is a plus!
Stayed 1 night in Nov 2022
Response from Lindy on 28 Nov 2022
Thank you for your lovely review Anonymous! We are so pleased to hear that you had a warm and comfortable stay at the Beachcomber, and enjoyed beautiful Apollo Bay. We wish you all the best for the rest of your trip, Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

Peter

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Excelent
Stayed 1 night in Nov 2022
Response from Lindy on 27 Nov 2022
Thank you for your positive feedback Peter. We hope you enjoyed the rest of your trip to the beautiful Otways. Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent comfy night’s sleep. Friendly service.
Stayed 1 night in Nov 2022
Response from Lindy on 12 Nov 2022
Thank you Wendy! We're pleased to hear that you had a comfortable stay at the Beachcomber. Kind regards, Lindy, James, Peter and Nina.

8/10 Good

Wilma

Travelled with family
Liked: Cleanliness, staff & service
I liked the position, very convenient. Environment lovely and quiet. Owners very warm and friendly. I would stay again when I come down this way.
Response from Lindy on 10 Nov 2022
Thank you for your great review Wilma. It's always lovely to hear that our guests enjoyed their stay at the Beachcomber. We hope you enjoyed your trip to the beautiful Otways. Kind regards, Lindy, James, Peter and Nina

10/10 Excellent

JOHN

Stayed 1 night in Oct 2022
Response from Lindy on 11 Oct 2022
Thank you for your great rating John. It's so nice to hear that our guests are happy with their stay at the Beachcomber! Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff with helpful info, warm family unit clean and tidy with good heating. Quiet and close walking distance to restaurants and takeaways.
Stayed 1 night in Sep 2022
Response from Lindy on 5 Oct 2022
Thank you so much Katrina. It was a pleasure having you stay at the Beachcomber, and we hope to see you again one day. Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

Max

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Oct 2022
Response from Lindy on 5 Oct 2022
Thank you Max. We love our location too, quiet but still close to everything. Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

Raul

Stayed 2 nights in Aug 2022

10/10 Excellent

Andrew

Stayed 1 night in Aug 2022
Response from Lindy on 11 Aug 2022
Thank you for your great review Andrew. We hope that you enjoyed your stay in beautiful Apollo Bay. Kind regards, Lindy, James, Peter and Nina

10/10 Excellent

Jessica

Stayed 1 night in Aug 2022
Response from Lindy on 9 Aug 2022
Thank you for your great review Jessica. It's so nice to read that you had a comfortable stay at the Beachcomber. Kind regards, Lindy, James, Peter and Nina.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff and quiet
Stayed 1 night in Jul 2022
Response from Lindy on 30 Jul 2022
Thank you Craig, it's so nice to hear that you enjoyed your stay at the Beachcomber. Kind regards, Lindy, James, Peter and Nina

10/10 Excellent

Paulette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2022
Response from Lindy on 3 Jul 2022
Thank you for your great rating, Paulette. It was lovely to meet another Paulette - it's a favourite family name. Cheers, Lindy, James, Peter and Nina.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice/clean. Great price.
Stayed 1 night in Jun 2022
Response from Lindy on 22 Jun 2022
Thank you Carl. Lovely to hear that you had a comfortable stay with us. Kind regards, Lindy, James, Peter and Nina.

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2022
Response from Lindy on 16 Jun 2022
Thank you for your kind review Janet - we hope you had a great stay with us at The Beachcomber Motel. Kind regards, Lindy, James, Peter and Nina.