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Reviews of BackCountry Inn

2 out of 5
BackCountry Inn
1160 Grand Ave, Norwood, CO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 56 out of 87 reviews" "
Rating 8 - Good. 24 out of 87 reviews" "
Rating 6 - Okay. 4 out of 87 reviews" "
Rating 4 - Poor. 2 out of 87 reviews" "
Rating 2 - Terrible. 1 out of 87 reviews" "

9.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean rooms and bathroom. Checkin was super easy and all were friendly
Stayed 1 night in Apr 2024
Response from chris on 4 Apr 2024
Thank you for your kind words Christy.

10/10 Excellent

Rodrigo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy place, really quiet to have good rest.
Stayed 1 night in Mar 2024
Response from chris on 12 Mar 2024
Thank you for your kind comments. I am glad you enjoyed your stay.

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, quiet. Visiting relatives in town so glad we could find a place to stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Very clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scented detergent
Our family struggles with reactions to fragrance therefore the bedding cleaned with detergent that is scented causes problems. We do bring our own sheets and pillowcases. However the covers and the room still contain that fragrance. This morning I’m stuffed up, at least not nauseated. We don’t have this issue with the larger hotels in cities. They apparently use the free and clear deterrent and cleaning products. It would be wonderful if Back Country could and be more of an eco system. Otherwise, love how this hotel was transformed from the run down one here when I was a kid.
Stayed 1 night in Sep 2023
Response from Chris on 30 Sept 2023
Thank you for your comment, and we will look into other options with our cleaning supplies .

10/10 Excellent

Lenn

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet
Stayed 1 night in Sep 2023
Response from Chris on 4 Sept 2023
Thank you for your comment, and choosing our hotel for you stay.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel!
Nice comfortable inn. Clean. Bed was perfect. Should be great for hunters or couples.
Stayed 1 night in Aug 2023
Response from Chris on 4 Sept 2023
Thank you for your comment, and choosing our hotel for you stay.

10/10 Excellent

Jeff, Buena Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem! Loved my few night stay here while visiting Telluride.
Stayed 2 nights in Jul 2023
Response from Chris on 27 Aug 2023
Thank you very much for your kind words. I am glad you enjoyed your stay with us.

10/10 Excellent

Gerald, MATTHEWS

Travelled with family
Liked: Cleanliness, property conditions & facilities
No WiFi password and no one there to ask.
Stayed 1 night in Aug 2023
Response from Chris on 21 Aug 2023
Sorry you did not locate the sheet information Infront of the television in your room. We will try to make it more visible in the future.

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds! Very clean!
Stayed 2 nights in Aug 2023
Response from Chris on 9 Aug 2023
Thank you for your kind words. Also thank you for choosing our hotel for your stay.

4/10 Poor

Virginia

Travelled with partner
Liked: Amenities
Comfortable beds No one was there when we arrived and an envelope with the keys inside awaited us in a mailbox - quite impersonal
Stayed 1 night in Aug 2023
Response from Chris on 21 Aug 2023
Sorry for your experience. We are a small hotel and do not have the funds to have weekend staff full time.

6/10 Okay

Kathleen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Chris on 2 Aug 2023
Thanks for staying with us. Please let us know next time how we can improve your stay with us.

10/10 Excellent

JODIE L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Absolutely loved our stay! Great place for multi night stay! Super comfortable, super clean! Hosts are amazing!
Stayed 1 night in Jul 2023
Response from Chris on 2 Aug 2023
Thank you for your comment and choosing to stay at our hotel.

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place
Very quiet. Very clean. Very nice place.
Stayed 1 night in Jul 2023
Response from Chris on 24 Jul 2023
Thank you for your comment! Also thank you for choosing us for your lodging needs. Hopefully we will see you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend, they care about their business
Stayed 2 nights in Jul 2023
Response from Chris on 13 Jul 2023
Thanks for your comment. Thank you for choosing our hotel for your stay.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price was good and only 45min from very Telluride!
Stayed 2 nights in Jul 2023
Response from Chris on 11 Jul 2023
Thank you for your kind review. Thank you for choosing the Back Country Inn for your lodging needs.

10/10 Excellent

john, Salt Lake City

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Chris on 11 Jul 2023
Thank you for your kind words. Thank you for choosing the Back Country Inn for your lodging needs.

10/10 Excellent

Mike

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and accommodating. The room was great.
Stayed 3 nights in Jun 2023
Response from Chris on 5 Jul 2023
Hello Mike,Thank you for your kind words. We are glad you enjoyed your stay with us.

6/10 Okay

Sylvain

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well equipped, quiet
Stayed 2 nights in May 2023
Response from Chris on 12 May 2023
Thank you for choosing our hotel for your stay.

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a charming, clean motel in Norwood. We would go back. Please be aware that if you check-in after 6 you need to confirm with them directly as to where to get your key. Chris was helpful and in the end made everything right.
Stayed 2 nights in Mar 2023
Response from Chris on 30 Mar 2023
Thank you so much for the kind words. Hope to see you again soon.

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable, clean, nice shower and bath, breakfast was limited but good and began at 6 am which was better than most for early risers.
Stayed 1 night in Sep 2022
Response from Chris on 26 Sept 2022
Thank you very much for your comment. Thank you for staying with us

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022
Response from Chris on 20 Sept 2022
Thank you very much for the comment

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Chris on 29 Aug 2022
Thank you for staying with us at the Back Country Inn.

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, upgraded, helpful staff, breakfast available all day.
Stayed 1 night in Aug 2022
Response from Chris on 11 Aug 2022
Thank you very much !

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jul 2022
Response from Chris on 2 Aug 2022
Thank you for your response

10/10 Excellent

Clarice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Backcountry Inn is a very lovely property inside and out. It is not your ordinary motel in a small town. Altogether a very pleasant place.
Stayed 2 nights in Jul 2022
Response from Chris on 25 Jul 2022
Thank you for the nice comment. We are glad you enjoyed your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from chris on 17 Jun 2022
Thank you for the positive review. Hope you choose us again if you stay in Norwood.

10/10 Excellent

Jennifer

Stayed 1 night in May 2022

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay!
Great place to stay in Norwood. Clean comfortible, quiet, and convenient to everything Norwood has to offer.
Stayed 1 night in Jan 2022
Response from Manager on 17 Jan 2022
Thank you so much for your review! Glad you had a good stay!

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like now that knowing the location walkable to the Fair Grounds and summer rodeos.
Stayed 3 nights in Dec 2021
Response from Manager on 10 Jan 2022
Thank you so much for your review! Glad you had a good stay!

10/10 Excellent

Mandi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in haslle free, staff was accommodating. Over all great experience
Stayed 2 nights in Dec 2021
Response from Chris on 4 Jan 2022
Thank you for your comment.

8/10 Good

BRUCE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020
Response from BackCountry Management on 23 Nov 2020
Thank you for taking to time to rate us.

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room. No service or breakfast due to COVID-19
Stayed 1 night in Oct 2020
Response from BackCountry Inn Management on 11 Oct 2020
Thank you for taking time to write a review! We appreciate it so much!

8/10 Good

MannyLove, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was just a quick in and out stay. the place was nice and the price point was good for the stay.
Stayed 1 night in Aug 2020
Response from BackCountry Inn Management on 24 Aug 2020
Thank you so much for taking to the time to write a review! We look forward to accommodating you in the future.

10/10 Excellent

Sally Friend

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very impressed with the hotel and our room. Excellent condition and very clean.
Stayed 1 night in Aug 2020
Response from BackCountry Inn Management on 19 Aug 2020
Thank you so much! We enjoyed having you stay with us. I hope we can accommodate you in the future!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little Inn with clean & comfortable rooms
Nice little Inn with clean & comfortable rooms in the center of Norwood. The office wasn't staffed at anytime during our stay which wasn't an issue for us. Some of the continental breakfast items were out before we got there at 7:00 one morning. Overall, a great stay!
Stayed 2 nights in Feb 2020
Response from BackCountry Inn Management on 2 Mar 2020
Thank you for your response! Although the office is closed on the weekend throughout the winter, if you had had any issues, you could have called the after-hours phone at any time! We look forward to seeing you in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from BackCountry Inn Management on 15 Jan 2020
Thank you!

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Management on 18 Sept 2019
Thank you!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and nice. I did see the staff since we came late and left early but the room was perfect and very comfy
Stayed 2 nights in Sep 2019
Response from Management on 16 Sept 2019
Thank you so much for your review! We look forward to seeing you in the future!

8/10 Good

John, Denver

Travelled with partner
Liked: Cleanliness, staff & service
The rooms are pretty small - not much room for your suitcases to be open in the room. The room was clean and beds were comfortable. Larger fridge than in most rooms. Breakfast choices are limited. Overall a good place to stay.
Stayed 1 night in Aug 2019
Response from BackCountry Inn Management on 1 Sept 2019
Thank you for taking the time to respond. We appreciate it!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from BackCountry Inn Management on 21 Aug 2019
Thank you for taking the time to rate us!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated, clean and easy to check in and out!
Stayed 1 night in Aug 2019
Response from Management on 5 Aug 2019
Thank you so much for your review! It means a lot to us! We will see you again on your next adventure through our town.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely motel is located in a very small, quaint town. We loved spending time in the spacious lobby which had a comfortable sitting area. The staff was friendly and accommodating. The free breakfast was simple but adequate. The room was very clean, the bed comfortable. The only thing missing was a ironing board and iron.
Stayed 1 night in Aug 2019
Response from Management on 5 Aug 2019
Thank you so much for your feedback! I will see what we can do about the ironing board and iron for your next stay. Safe travels!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Comfortable
Very comfortable & clean room. We were visiting Telluride & Ouray which were too expensive to stay closer. This is a bit of a drive away, but it was a nice easy drive.
Stayed 2 nights in Jul 2019
Response from BackCountry Inn on 23 Jul 2019
Thank you so much! We appreciate you taking the time to leave a review. We look forward to seeing you on your next trip!

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from BackCountry Inn on 29 Jun 2019
Thank you!!

10/10 Excellent

Sherma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from BackCountry Inn on 29 Jun 2019
Thank you!!

10/10 Excellent

Happy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, and enjoyed the breakfast, it was easy to get to, got there late so, but that was not an issue found where they had put the keys.
Stayed 1 night in Jun 2019
Response from BackCountry Inn Manager on 21 Jun 2019
Thank you so much for being our guest! We hope to see you again in the future!

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Advertised as only 2 rooms available, false advertisement as there was only one other guest right next door. TV would not work and there was no staff to call to possibly fix this issue. Check out is at 1000, I have never stayed in a hotel where check out was not 1100 with the option to get a late check out. No continental breakfast as advertised Mon-Friday.
Stayed 1 night in May 2019
Response from BackCountry Inn on 29 May 2019
Guest, Thank you for your response. We are sorry that your stay was not what you expected. We do allow 2 of each type of our rooms available to book online, but may have more rooms available at times. Since we are a small hotel, we post an after hours number in several places in the lobby for emergencies, such as your television issue, but we never heard from you. We also do have a continental breakfast-every day- in the lobby as well. I am sorry we didn't get to meet you face-to face or over the telephone to explain that. If we had, we would have accommodated your late check out request. Again, we are sorry your stay was not what you expected and hope we will be able to rectify that if you choose to stay again.

8/10 Good

Chidananda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to several attractions
It's a good hotel to stay for short duration, especially if you are travelling via Norwood. It's close to Telluride and Ouray which are great locations for anyone wanting to explore Million Dollar Highway, Bridal Veil Falls, Trout Lake and other mountains around this location.
Stayed 1 night in May 2019
Response from Kerry-Guest Relations on 13 May 2019
Thank you so much for your review! We hope to see you again next time you're in town.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This hotel was great. The check in was the only confusion part as there was nobody there but there was a number. Called it and the lady was very helpful. Told where the key was and no problems from there. Also hadn’t small continental breakfast included.
Stayed 1 night in Feb 2019