Ratings based on 732 verified reviews

4.1 out of 5
66% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller from Barre, Vermont

Posted 18-Sep-2019
It was a beautiful hotel. I wish the pool had been available to use, however it was a bit chilly weather wise up there so it was okay. The bar and restaurant was great as well. We really enjoyed our stay!
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 18-Sep-2019
1 out of 5
by a verified traveller

Posted 11-Sep-2019
Comment from Hotel Management
11-Sep-2019 by Aurélien N., Hotel Management
We are sorry to hear you didn't enjoyed your stay in our property.
5 out of 5
by a verified traveller

Posted 11-Sep-2019
Comment from Hotel Management
11-Sep-2019 by Aurélien N., Hotel Management
Thank you for your feedback. We are glad to hear you enjoyed your stay in our property
3 out of 5
by a verified traveller

Posted 06-Sep-2019
Comment from Hotel Management
06-Sep-2019 by Aurélien N., Hotel Management
Thank you for staying in our hotel. We appreciated your review
4 out of 5
by a verified traveller from New York city

Posted 03-Sep-2019
If have mricoware oven in the room should be better
Comment from Hotel Management
03-Sep-2019 by Stéphanie, Hotel Management
Dear guest, thank you for staying with us and taking the time to leave a review. We do not have microwave in the rooms, but there is one accesible to our guest 24h. We hope to see you again soon!
5 out of 5
by a verified traveller

Posted 03-Sep-2019
The hotel was great! A bit far from downtown but it was a short walk to the Metro which helped. The room was clean and spacious and the hotel staff were very helpful. The restaurant and bar were also reasonably priced and convenient.
Comment from Hotel Management
03-Sep-2019 by Stéphanie, Hotel Management
Dear guest, thank you for staying with us. We appreciate your review and we hope to see you again soon!
4 out of 5
by a verified traveller

Posted 02-Sep-2019
Comment from Hotel Management
02-Sep-2019 by Stéphanie, Hotel Management
Dear guest, thank you for your recent stay and taking the time to leave a review. We hope to see you again!
5 out of 5
by a verified traveller from Poughkeepsie

Posted 02-Sep-2019
Stuff was very helpful Rooms were nice Clean Great location
Comment from Hotel Management
02-Sep-2019 by Stéphanie, Hotel Management
Dear Gerardo,thank you for staying at Hotel Universel Montreal and taking the time to leave this great review. We are happy to hear that you enjoyed your stay. Our staff is always trying to provide the best possible experience to our guests. We hope to get the chance to see you again soon!
3 out of 5
by a verified traveller

Posted 02-Sep-2019
the property needs to be renovated - rooms are dark and furniture needs to be updated. only one small elevators for guests. check in time was hectic and not enough staff to manage the long line of waiting guests.
Comment from Hotel Management
02-Sep-2019 by Stéphanie, Hotel Management
Dear guest, thank you for staying with us and taking the time to leave a review. We are sorry to hear that some part of your stay was disapointing, especially the check-in delay. Your comment will help us define area of improvment. We hope to get the chance to better serve you in the future. Best regards,