Lobby

Reviews of Hotel Chrome Montreal

3 out of 5
Hotel Chrome Montreal
215 Boulevard René-Lévesque Est, Montreal, QC

Reviews

6.6
Rating 10 - Excellent. 588 out of 2889 reviews" "
Rating 8 - Good. 815 out of 2889 reviews" "
Rating 6 - Okay. 597 out of 2889 reviews" "
Rating 4 - Poor. 400 out of 2889 reviews" "
Rating 2 - Terrible. 489 out of 2889 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hoping that CHROME would still be available when we come back to Montreal,,,, was so accessible locationwise,,,, MERCI BEAUCOUP
Stayed 4 nights in Apr 2024

6/10 Okay

Maksims

Stayed 1 night in Apr 2024

2/10 Terrible

Akanksha

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Irfan

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place no comment
Stayed 1 night in Apr 2024

6/10 Okay

Jodi

Liked: Cleanliness
Disliked: Amenities
Needs a bit of maintenance
Stayed 1 night in Apr 2024

10/10 Excellent

Archelle

Travelled with group
Liked: Amenities
For an overnight we had, it’s good enough.
Stayed 1 night in Apr 2024

2/10 Terrible

Lesley

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Upon entering the hotel lobby, it smells weed so badly. The linens were itchy, I waited for 24hours before the hotel staff changed it. Bad customer service experience with the receptionist.
Stayed 8 nights in Apr 2024

6/10 Okay

Madelyn

Travelled with group
Disliked: Amenities
average. no one cleaned our room the 3 nights we stayed.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jose Jorge

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Vishal, Bridgewater

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel rooms were furnished with outdated and uncomfortable furniture, adding to the overall feeling of discomfort. The corridors were poorly lit and cluttered, making navigation difficult. The washrooms were unkempt and had a lingering stench that made using them an unpleasant experience. Additionally, the parking situation was chaotic and moreover we have to pay for parking . And staff was so rude don’t have basics adequate causing unnecessary stress for guests. Overall, the hotel was a smelly and stinky disappointment from start to finish.
Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca Yvonne

Liked: Cleanliness, property conditions & facilities
This property exceeds
Stayed 1 night in Apr 2024

10/10 Excellent

jeannette, dieppe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I step out of hotel and bus stop is there, the security to know that no one can access the floors without scanningng keys.
Stayed 1 night in Apr 2024

10/10 Excellent

Navneet

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

THANH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is okay. Toilet got clogged. Paid parking is a few blocks from hotel.
Stayed 1 night in Apr 2024

2/10 Terrible

Caroline

Travelled with partner
Disliked: Amenities, property conditions & facilities
Les draps était trop petit pour le lit j’ai demandé de le changer et ça n’a jamais été fait j’ai être la 3 jours Très décevant J’ai des photos
Stayed 3 nights in Mar 2024

10/10 Excellent

Logan

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are big with high ceilings. Had a very nice stay. But just a heads ups parking is not onsite and was a couple blocks away from the hotel. Not that inconvenient but it was tricking to figure out because it is not run by the hotel. The staff was helpful but had limited information about it and the parking structure is unmanned.
Stayed 3 nights in Mar 2024

10/10 Excellent

Anis Hussain

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Okay
Stayed 2 nights in Apr 2024

2/10 Terrible

Navdeep

Disliked: Property conditions & facilities
Bad smell all over the place. Area is really unsafe, I got my car breaked in and hotel didn’t had any camera.
Stayed 2 nights in Mar 2024

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Well placed for everything. Lots of food close by.
Stayed 2 nights in Mar 2024

10/10 Excellent

nav

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Didnt expect it to be as nice as it was from reading previous reviews. Was just perfect for our trip. The hotel could use some TLC but other than that was clean.
Stayed 4 nights in Mar 2024

10/10 Excellent

Mavis

Liked: Cleanliness, amenities, property conditions & facilities
It was all good
Stayed 1 night in Apr 2024

4/10 Poor

Hamid

Disliked: Property conditions & facilities
I booked one room for myself, my wife and my 8 years kid. But the bed for my son was broken, they couldn’t replaced it and one of us forced to sleep on floor.
Stayed 3 nights in Mar 2024

8/10 Good

Phil

Liked: Cleanliness, property conditions & facilities
Front desk on check in was not very friendly but it was ok
Stayed 2 nights in Mar 2024

10/10 Excellent

cameron

Liked: Cleanliness, property conditions & facilities
My room was very clean and comfortable. The room rate was fantastic, and I will definitely stay there again. The staff were always very helpful. Siham at the front desk was particularly helpful and patient with a number requests that I had. It is a great location for shopping and is on the 747 Bus route to the airport.. Cameron
Stayed 5 nights in Mar 2024

8/10 Good

Edson

Travelled with partner
Liked: Property conditions & facilities
It was a nice stay, quite, our tv didn’t have volume, towels are small and parking isn’t that close
Stayed 1 night in Mar 2024

6/10 Okay

daniel

Disliked: Property conditions & facilities
Shower was not working and they just ignored it
Stayed 2 nights in Mar 2024

2/10 Terrible

Henry

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very unwelcoming check in, didnt really speak or wasn’t greeted. Keys just out on table in front over communicating. No information given around a security deposit being taken, it just was taken. Room was dirty, facilities didnt work properly like toilet and doors were broken. Location was good, would have hoped for a nicer stay with friendlier staff.
Stayed 1 night in Mar 2024

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Amenities
Ive stayed at the Hotel Chrome multiple times .. The hotel property itself is aging and in needs of a modernization .. room size is ample .. cleaning is only available for 4 night stays .. the best attribute of the hotel is the price and its location, closed to both the green and orange line . and walkable to chinatown and Old Mtl
Stayed 4 nights in Mar 2024

8/10 Good

Ruiying

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Brunilda

There was no hitting in the room, no parking at the hotel,bc they were full, they should have parking for every room ,i have to park on the streat, the parking they ofer me it was fareway it wasn’t convenient for me.Not going there any more.
Stayed 2 nights in Mar 2024

8/10 Good

Stacey

Liked: Cleanliness
Stayed 3 nights in Mar 2024

8/10 Good

April

Liked: Cleanliness
Stayed 1 night in Mar 2024

2/10 Terrible

MichaelAnthony

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Brutal the pictures were taken probably from when they first opened they had no parking, no heating in the room and the room was clean pee on toilet seat. When asked for a refund they denied us even though we didn’t even stay there we ended up going to another hotel. Hotel manager said she would calls us we followed up 3 times with no response
Stayed 2 nights in Mar 2024

6/10 Okay

Henry

Travelled with group
Liked: Cleanliness
There was no kettle for us to make coffee, need going to buy the bottle water, this is terrible and it is the basic of living! Luckily I brought my toothbrush etc.!
Stayed 2 nights in Mar 2024

8/10 Good

Mikaela

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Ameya

Disliked: Cleanliness, amenities, property conditions & facilities
Rude front desk. Lies blatantly. Wouldn’t call the manager no matter what.

10/10 Excellent

jeannette, dieppe

Liked: Cleanliness, property conditions & facilities
Close to everything i wanted
Stayed 1 night in Mar 2024

8/10 Good

Jolin

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Good for the price but can definitely improve in cleanliness of the room. We went as a group of friends and 1 of us slept on the foldable sofa bed but the linen was not clean. Wifi was also not very good. Otherwise, towels and toilet was clean and importantly had hot water!
Stayed 4 nights in Mar 2024

2/10 Terrible

Yadwinder

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Allison

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My friends and I were confused on how parking worked, but the person at the desk was so patient with our stupidity. Overall a great stay especially for the price! If I’m back in montreal, I’ll definitely be returning.
Stayed 1 night in Mar 2024

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything so far has been what i expected im glad to be at the chrome.
Stayed 2 nights in Mar 2024

8/10 Good

Yorbin

Travelled with group
Liked: Cleanliness, amenities
Good
Stayed 2 nights in Mar 2024

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed here for 7 nights!! Thank you for a great stay.
Stayed 7 nights in Mar 2024

6/10 Okay

pooja

Travelled with family
Liked: Property conditions & facilities
People working at the desk made copies of my credit card without my permission and when objected, they said, its not just you, we do this for everyone.
Stayed 4 nights in Mar 2024

8/10 Good

Alan, Lasalle

Liked: Cleanliness, amenities, property conditions & facilities
Enjoy the safety of the elevator key card!:) no one else can enter the hotel floors without one.
Stayed 1 night in Mar 2024

6/10 Okay

Peyton

Travelled with group
Liked: Property conditions & facilities
Not a lot of parking
Stayed 2 nights in Mar 2024

6/10 Okay

Rudieon

Stayed 2 nights in Mar 2024

6/10 Okay

nargilya

Stayed 3 nights in Mar 2024