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Rating 10 - Excellent. 1231 out of 2045 reviews" "
Un gros merci Mme. Sara pour votre note parfaite. Nous sommes très heureux que votre séjour a été à la hauteur de vos attentes et nous espérons vous revoir bientôt !
Great affordable stay near downtown Montreal. Short drive over the bridge. Many dining options nearby at Dix30 shopping area. Quiet hotel. Good free breakfast
I stayed one night at Hotel Brossard and the hotel was excellent and very clean. The front desk officer Khalil was very kind and helpful. In general I recommend this hotel for anyone visiting Montreal’s south shore and on a budget as this could be the ideal place.
My 4th stay and I don’t like that the hotel has no points program at all. The room where I stayed this time was very hot even after I turned the heater off. And maybe you could also serve free hot tea for the people who don't drink coffee.
Edith
Stayed 3 nights in Mar 2024
Response from jr on 21 Mar 2024
Thank you for your review. Did you call the front desk concerning the heat? As for tea, there are bags of them offered at breakfast.
It was beautiful,clean, staff was very friendly and helpful.
betty
Stayed 2 nights in Mar 2024
Response from jr on 13 Mar 2024
Thank you for your review
6/10 Okay
Jennifer
11 Mar 2024
Liked: Cleanliness, staff & service
Upgraded room purchased. Tv should have been above the fireplace not the desk and somewhat blocked by a lamp. Bed old. My husband slept in the middle of the bed to keep from sleeping in a hole. Staff were very nice. Room was clean. Only stayed one night instead of two reserved. Request a refund or credit for second night due to weather. No response from property.
Jennifer
Stayed 2 nights in Mar 2024
Response from jr on 19 Mar 2024
Sadly, when you reserve online, the option chosen is most often non-cancellable. That is why we always recommend that you reserve directly with the hotel. Did you call front desk concerning the bed?
Sadly, this would be impossible. We are full house every night and people have their room until 11:00 am. We then need to clean the rooms. That is why Check-Ins are at 16h.
Nice. They say room is soundproof but… meh… If disrespectful people talk and laugh in hallway during the night it will certainly wake you up (and you can clearly hear everything they say).
Mattress was surprisingly confortable. Big high five to Hotel Brossard for this one!
Pamela
Stayed 1 night in Mar 2024
Response from jr on 5 Mar 2024
Thank you for your review. We do have politics for excessive noise.
When we got into the room, you smelled alot of the cleaning products enough that it was hard to sleep.
Light and plug was not working
Sheets were dirty asked to change room but they refused unless we paid. We asked for new sheets but we had to change them ourselves.
Aimée
Stayed 1 night in Feb 2024
Response from BZ on 23 Feb 2024
Bonjour AimeeAllow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with all the staff to ensure we handle these types of situations differently in the future.Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Brossard.Kind regards,
The building looks like it is in an abandoned parking lot BUT the hotel is an oasis! Beautiful inside. Lovely furnishings, quality linens. Huge tiled shower. Loved the wardrobe. Absolutely spotless! Friendly helpful staff.
Great place to stay. Good rates, clean, comfortable. The only downside is the location and access in and out. Nothing really close by and not a great walking location. If you have a car it's not a big deal. You can only access the hotel from one direction on a multi-lane highway. Make sure you have GPS software handy to get you in and out. Overall a great stay.