Reception

Reviews of Hôtel Brossard

3 out of 5
Hôtel Brossard
7365, Marie-Victorin, Brossard, QC

Reviews

8.8

Excellent

Rating 10 - Excellent. 1231 out of 2045 reviews" "
Rating 8 - Good. 561 out of 2045 reviews" "
Rating 6 - Okay. 131 out of 2045 reviews" "
Rating 4 - Poor. 62 out of 2045 reviews" "
Rating 2 - Terrible. 60 out of 2045 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room.
Stayed 1 night in Mar 2024
Response from BZ on 27 Mar 2024
Un gros merci Mme. Sara pour votre note parfaite. Nous sommes très heureux que votre séjour a été à la hauteur de vos attentes et nous espérons vous revoir bientôt !

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from jr on 28 Mar 2024
Thank you for your review

10/10 Excellent

Avery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable stay near downtown Montreal. Short drive over the bridge. Many dining options nearby at Dix30 shopping area. Quiet hotel. Good free breakfast
Stayed 2 nights in Mar 2024
Response from jr on 27 Mar 2024
Thank you for your review

10/10 Excellent

Simranjit

Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience while staying there
Stayed 2 nights in Mar 2024
Response from jr on 26 Mar 2024
Thank you for your review

10/10 Excellent

Kiena celine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and clean
Stayed 1 night in Mar 2024
Response from BZ on 25 Mar 2024
Thanks for staying with us. We appreciate your feedback! We hope to see you again soon!

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy elegante la habitación y el colchón muy cómodo y muy limpio todo
Stayed 1 night in Mar 2024
Response from BZ on 25 Mar 2024
Gracias Laura for staying with us. We appreciate your feedback! We hope to see you again soon!

8/10 Good

thays

Travelled with family and small children, Business traveller
Liked: Staff & service
The staff very polite
Stayed 1 night in Mar 2024
Response from BZ on 25 Mar 2024
Thanks for staying with us. We appreciate your feedback! We hope to see you again soon!

10/10 Excellent

Priti

Liked: Cleanliness, staff & service, property conditions & facilities
Just about everything.
Stayed 1 night in Mar 2024
Response from jr on 26 Mar 2024
Thank you for your review

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden treasure
Stayed 1 night in Mar 2024
Response from BZ on 25 Mar 2024
Thank you Lina for staying with us. We appreciate your feedback! We hope to see you again soon!

10/10 Excellent

Nacary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2024
Response from BZ on 25 Mar 2024
Thank you Nacary for staying with us. We appreciate your feedback! We hope to see you again soon!

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Mar 2024
Response from BZ on 25 Mar 2024
Thanks for staying with us. We appreciate your feedback! We hope to see you again soon!

10/10 Excellent

Sonia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Mar 2024
Response from jr on 22 Mar 2024
Thank you for your review

10/10 Excellent

kamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night at Hotel Brossard and the hotel was excellent and very clean. The front desk officer Khalil was very kind and helpful. In general I recommend this hotel for anyone visiting Montreal’s south shore and on a budget as this could be the ideal place.
Stayed 1 night in Mar 2024
Response from jr on 21 Mar 2024
Thank you for your review!

8/10 Good

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
My 4th stay and I don’t like that the hotel has no points program at all. The room where I stayed this time was very hot even after I turned the heater off. And maybe you could also serve free hot tea for the people who don't drink coffee.
Stayed 3 nights in Mar 2024
Response from jr on 21 Mar 2024
Thank you for your review. Did you call the front desk concerning the heat? As for tea, there are bags of them offered at breakfast.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Vleany
Stayed 1 night in Mar 2024
Response from jr on 19 Mar 2024
Thank you for your review

4/10 Poor

Ajay

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from jr on 19 Mar 2024
We are sorry the experience wasn't to your liking.

8/10 Good

LUC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons passé une belle nuit, facil d’accès
Stayed 1 night in Mar 2024
Response from jr on 15 Mar 2024
Thank you for your review

10/10 Excellent

Yang

Liked: Cleanliness, staff & service
decent
Stayed 1 night in Mar 2024
Response from jr on 15 Mar 2024
Thank you for your review

10/10 Excellent

betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful,clean, staff was very friendly and helpful.
Stayed 2 nights in Mar 2024
Response from jr on 13 Mar 2024
Thank you for your review

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Upgraded room purchased. Tv should have been above the fireplace not the desk and somewhat blocked by a lamp. Bed old. My husband slept in the middle of the bed to keep from sleeping in a hole. Staff were very nice. Room was clean. Only stayed one night instead of two reserved. Request a refund or credit for second night due to weather. No response from property.
Stayed 2 nights in Mar 2024
Response from jr on 19 Mar 2024
Sadly, when you reserve online, the option chosen is most often non-cancellable. That is why we always recommend that you reserve directly with the hotel. Did you call front desk concerning the bed?

10/10 Excellent

Jap

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly service, and had EV charging!
Stayed 1 night in Mar 2024
Response from jr on 12 Mar 2024
Thank you for your review

10/10 Excellent

Kiena celine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean place
Stayed 1 night in Mar 2024
Response from jr on 12 Mar 2024
Thank you for your review

10/10 Excellent

jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the place.
Stayed 2 nights in Mar 2024
Response from jr on 12 Mar 2024
Thank you for your review

10/10 Excellent

Samineh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was well-organized!
Stayed 1 night in Mar 2024
Response from jr on 12 Mar 2024
Thank you for your review

10/10 Excellent

yazan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and easy also beautiful hotel
Stayed 1 night in Mar 2024
Response from jr on 12 Mar 2024
Thank you for your review

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 1 night in Mar 2024
Response from jr on 12 Mar 2024
Thank you for your review

8/10 Good

Anmol

Travelled with family
Check in should be at 11am not at 4pm
Stayed 1 night in Feb 2024
Response from jr on 6 Mar 2024
Sadly, this would be impossible. We are full house every night and people have their room until 11:00 am. We then need to clean the rooms. That is why Check-Ins are at 16h.

10/10 Excellent

The Thang

Business traveller
Nửa Mỹ working place and very good service
Stayed 1 night in Feb 2024
Response from jr on 6 Mar 2024
Thank you for your review

10/10 Excellent

Rhoda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent everything!
Stayed 1 night in Mar 2024
Response from jr on 5 Mar 2024
Thank you for your review

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un de mes hotel préféré
Stayed 1 night in Feb 2024
Response from jr on 5 Mar 2024
Merci pour votre commentaire

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from jr on 5 Mar 2024
Thank you for your review

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice. They say room is soundproof but… meh… If disrespectful people talk and laugh in hallway during the night it will certainly wake you up (and you can clearly hear everything they say). Mattress was surprisingly confortable. Big high five to Hotel Brossard for this one!
Stayed 1 night in Mar 2024
Response from jr on 5 Mar 2024
Thank you for your review. We do have politics for excessive noise.

10/10 Excellent

Honorine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and has a lot of parking.
Stayed 1 night in Feb 2024
Response from jr on 5 Mar 2024
Thank you for your review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the grandeur of the place.
Stayed 1 night in Feb 2024
Response from jr on 29 Feb 2024
Thank you for your review

8/10 Good

Aimée

Liked: Cleanliness, staff & service, property conditions & facilities
It was better this time than last time.
Stayed 1 night in Feb 2024
Response from jr on 28 Feb 2024
Thank you for your review

10/10 Excellent

Shivdev

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel
Stayed 1 night in Feb 2024
Response from jr on 27 Feb 2024
Thank you for your review

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from jr on 28 Feb 2024
Thank you for your review

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from jr on 28 Feb 2024
Thank you for your review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from jr on 27 Feb 2024
Thank you for your review

8/10 Good

R

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from jr on 28 Feb 2024
Thank you for your review

10/10 Excellent

Sean

Great place at a reasonable price , very happy
Stayed 1 night in Feb 2024
Response from jr on 27 Feb 2024
Thank you for your review

8/10 Good

Rebecca

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, breakfast was good.
Stayed 1 night in Feb 2024
Response from jr on 27 Feb 2024
Thank you for your review

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Room very spacious.. Very nice stay
Stayed 3 nights in Feb 2024
Response from jr on 27 Feb 2024
Thank you for your review

4/10 Poor

Aimée

Travelled with family
Disliked: Cleanliness, staff & service
When we got into the room, you smelled alot of the cleaning products enough that it was hard to sleep. Light and plug was not working Sheets were dirty asked to change room but they refused unless we paid. We asked for new sheets but we had to change them ourselves.
Stayed 1 night in Feb 2024
Response from BZ on 23 Feb 2024
Bonjour AimeeAllow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with all the staff to ensure we handle these types of situations differently in the future.Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Brossard.Kind regards,

8/10 Good

Wesly

Stayed 1 night in Feb 2024
Response from jr on 21 Mar 2024
Thank you for your review.

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
The building looks like it is in an abandoned parking lot BUT the hotel is an oasis! Beautiful inside. Lovely furnishings, quality linens. Huge tiled shower. Loved the wardrobe. Absolutely spotless! Friendly helpful staff.
Stayed 1 night in Feb 2024
Response from jr on 28 Feb 2024
Thank you for your review

10/10 Excellent

Amadou

Liked: Cleanliness, staff & service, property conditions & facilities
Great.
Stayed 1 night in Feb 2024
Response from jr on 21 Feb 2024
Thank you for your comment

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Good rates, clean, comfortable. The only downside is the location and access in and out. Nothing really close by and not a great walking location. If you have a car it's not a big deal. You can only access the hotel from one direction on a multi-lane highway. Make sure you have GPS software handy to get you in and out. Overall a great stay.
Stayed 1 night in Feb 2024
Response from jr on 21 Feb 2024
Thank you for your comment

10/10 Excellent

Sahan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was really nice, enjoyed the stay!
Stayed 3 nights in Feb 2024
Response from jr on 21 Feb 2024
Thank you for your comment

2/10 Terrible

Fahd

Stayed 1 night in Feb 2024
Response from jr on 21 Mar 2024
We are sorry your expectations weren't met