Ratings based on 1,208 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel very good staff

Posted 13-Sep-2017
tasty breakfast but few times no cups for tea. נוף מהחלון לא מרהיב צוות מאוד משתדל וזמין 24 שעות עמדת משחקים לילדים פנויה ונחמדה מאוד
Comment from Hotel Management
19-Sep-2017 by S.TISON - Site Manager, Hotel Management
Dear guest, Thank you very much for your feedback. We are glad to see that you liked our beeakfast, game stand and staff ! We are sorry for the lack of cups for tea, don"t hesitate to ask for it ! Moreover, regarding the view in the room, we have some with a view on Paris, and others on Montrouge. You can ask us at your arrival for a view on Paris if you would like one ! See you soon at Novotel Paris 14 Porte d'Orléans,
5 out of 5
Recommended
for Everyone
by A verified traveller from uk

Posted 04-Sep-2017
Good hotel with comfortable rooms, close to metro and tram stops and with helpful staff.
Comment from Hotel Management
19-Sep-2017 by S.TISON - Site Manager, Hotel Management
Dear Nicky, What a great comment ! Thank you very much and hope to see you soon at Novotel Paris 14 Porte d'Orléans,
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Sep-2017
Very nice comfortable room. Very close to the centre and with an underground station very near by. Good value
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Nice hotel with beautiful lobby

Posted 24-Aug-2017
Overall very good experience. Nice clean hotel In good location
Comment from Hotel Management
25-Aug-2017 by CATHERINE LA RECEPTION, Hotel Management
Good evening, Thank you for your warm comments that encourage us every day to meet your expectations. Looking forward to reading, We wish you an excellent evening. cordially
5 out of 5
Recommended
for Everyone
by A verified traveller from toronto

pleasant visit

Posted 19-Aug-2017
Pros: It is modern, clean, close to the metro. Close to several bistros and restaurants.
Cons: nothing
Very nice experience. Staff most helpful. Staff spoke English very well.
Comment from Hotel Management
25-Aug-2017 by CATHERINE LA RECEPTION, Hotel Management
Good evening, Thank you for your warm comments that encourage us every day to meet your expectations. Looking forward to reading, We wish you an excellent evening. cordially
5 out of 5
Recommended
for Everyone
by A verified traveller from London, UK

Comfort and cleanliness was great

Posted 18-Aug-2017
Hotel was nice better then expected. Less then 5 mins walk from metro station.
Comment from Hotel Management
25-Aug-2017 by CATHERINE LA RECEPTION, Hotel Management
Good evening, Thank you for your warm comments that encourage us every day to meet your expectations. Looking forward to reading, We wish you an excellent evening. cordially
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel with a lovely view

Posted 18-Aug-2017
We had a lovely stay at the hotel. The staff were very polite and helpful.
Comment from Hotel Management
25-Aug-2017 by CATHERINE LA RECEPTION, Hotel Management
Good evening, Thank you for your warm comments that encourage us every day to meet your expectations. Looking forward to reading, We wish you an excellent evening. cordially
4 out of 5
by A verified traveller

Hotel isn't in the centre but metro is 5 mins away

Posted 17-Aug-2017
Our stay was overall good. staff was friendly and helpful. We forgot 2 blazers (both expensive)in the hotel wardrobe and was very disappointed when the hotel staff said they couldn't find them. It's clear that one of the house keeper took them.
Comment from Hotel Management
01-Sep-2017 by S.TISON - Site manager, Hotel Management
Dear guest, We thank you for your feedback. It is a pleasure to see that you had a good stay at Novotel Paris 14 Porte d'Orléans! Nevertheless, we are sorry about your 2 blazers. It happens many times that some guests forgot some clothes or jewel in the room. Our chambermaid are used to give us everything they find, so we can send it back. Unfortunately, we didn't find yours in the room, as you thought. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Hotel Review

Posted 17-Aug-2017
Pros: Ambiance of hotel and modernization is up to date. Excellent front line staff who are pleasant and friendly, explain patiently in English.
Cons: However it would have been nice for hotel to provide activities for guests like some other hotels. Linking up with external providers for activities.
Location: Hotel is in a very good location and central to activities. Nearby metro station and local shops.
I would say it was a nice hotel to lodge in and staff were very helpful. There are local shops nearby to buy groceries and a variety of restaurants. There is a gym facility which is good however there is a lack of other hotel facilities which makes it boring when you are indoors.
Comment from Hotel Management
01-Sep-2017 by S.TISON - Site Manager, Hotel Management
Dear Lady G, Thank you very much for your feedback and all the details you wrote. It's a pleasure to see that you liked the renovation of the hotel, the location and the staff ! Regarding the activities, we have a bar, a restaurant, a fitness room and a corner for the kids with some games. Then, don't hesitate to ask the reception for activities you can do around : they have very good pieces of advice ! We hope to welcome you back at Novotel Paris 14 Porte d'Orléans. Best regards,
4 out of 5
Recommended
for Families
by A verified traveller from London

Good break

Posted 17-Aug-2017
Pros: Staff, Breakfast, cleanliness
Cons: Locks at Bathroom & Toilet
Location: It is slightly on the border of Paris... but 20 mins drive to Eiffel tower
The hotel was good and the staff were very helpful. The toilet and bathroom do not have locks and it was very difficult to stay with kids
Comment from Hotel Management
01-Sep-2017 by S.TISON - Site Manager, Hotel Management
Dear Siva, Thank you for your feedback. We appreciate your comments regarding the staff, breakfast and cleanliness and we take in account your remark for the locks. Best regards,