Exterior

Reviews of Hotel Litteraire Gustave Flaubert, Signature Collection

4 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 307 out of 564 reviews" "
Rating 8 - Good. 192 out of 564 reviews" "
Rating 6 - Okay. 48 out of 564 reviews" "
Rating 4 - Poor. 12 out of 564 reviews" "
Rating 2 - Terrible. 5 out of 564 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Belinda

Liked: Staff & service, property conditions & facilities
Excellent would stay here again
Stayed 2 nights in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Dec 2023

10/10 Excellent

Sin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Murray

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for book worms
A very well positioned hotel for the medieval sector of Rouen and the waterfront. Good pre check-in available and car parking that was worth every euro. Bang on the Pace de Vieux Marché with an abundance of bars, bistros and restaurants. Also very quiet and calm. If you don't want to lash out on an expensive breakfast there are numerous establishments serving p-d within a minutes walk. Very friendly staff and good bar. Not enough time to read all the books though! Would return.
Stayed 3 nights in Dec 2023

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Marina

Liked: Cleanliness
Disliked: Staff & service
This 4* hotel is very disappointing, absolutely doesn’t meet expectations- There are not even toiletries usual for any 3* hotel - a tiny piece of soap and a small bottle of body lotion for two different people (not a couple) for 2 nights, no shower cap. The woman at the front desk is very unfriendly -when we asked her -where the rest was, she said rudely -it’s not supposed to be. The only plus is location. Don’t recommend

8/10 Good

Astrid

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Mia-Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emplacement de choix. J'ai tout aimé.
J'ai tout aimé de cet hôtel. Particulièrement l'emplacement, dans une petite cour intérieure, en plein centre et au coeur de l'action, mais à l'abri du bruit et très intime. La chambre est petite, mais très efficacement organisée pour demeurer très confortable. Les produits Nuxe sont offerts pour la douche. Les serviettes sont grandes et luxueuses. Plusieurs prises électriques bien placées sont très pratiques. J'ai remarqué des saletés qui s'étaient accumulées dans les coutures et joints des chaises et de la tête de lit, mais rien qui ne soit dérangeant. J'ai aussi adoré l'ambiance littéraire de tout l'hôtel.
Next to the lobby
View from my room
Stayed 2 nights in Oct 2023

10/10 Excellent

Dean, Hudson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay of one night on our way on to Bayeau. The location is excellent. We arrived by train, walked the few blocks to check our bags, and explored the city. We had a wonderful lunch at gill cote bistro. So nice to be so close to great dining options. Nice breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location....and a good hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A detail oriented hotel themed around famous French writer of the same name. Every room is themed around one of his books or important people in his life and the hotel staff sends you information on the hotel ahead of time so you can plan things to do. Staff is friendly and helpful, the rooms are nice, clean and quiet. The location is perfect, close to parking and attractions.
Stayed 1 night in Oct 2023

10/10 Excellent

Vladimira, Roswell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly and the restaurants around were great. Parking is a problem but got some discount Will recommended
Stayed 1 night in Sep 2023

8/10 Good

Richard, Reno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very comfortable bed!! Convenient to old town and restaurants. Nice breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel we stayed at in France! Such a great location
Stayed 2 nights in Oct 2023

8/10 Good

Leon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, really good breakfast.
Stayed 2 nights in Sep 2023

10/10 Excellent

Erin

Convenient.
Stayed 1 night in Sep 2023

10/10 Excellent

Yoshitaka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is the nice one. I love and recommend to anybody I encounter.
Stayed 2 nights in Sep 2023

10/10 Excellent

Amy

Stayed 1 night in Sep 2023

10/10 Excellent

Kinga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful quiet hotel at the very heart of Rouen with unique themed decor and staff going above and beyond (special thanks to the young lady who ran to the kitchen to accommodate my request to bring lemon slices for tea to my room). Any Flaubert lover will appreciate the quotes, library, books and showcased items... Located right next to Vieux Marché, yet neatly hidden within a courtyard this hotel is a quiet oasis while at the same time in walking distance from all main attractions : cathedral, St-Maclou, gros horloge, Jeanne D'arc memorial etc.
Stayed 1 night in Sep 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and great location
This was our second visit and we will definitely come again. The hotel is in a great location (in the pedestrianised location so phone in advance if you are driving to book a parking spot and directions). The car lift to the garage was hugely popular! Bedrooms were lovely and clean, staff were incredibly friendly - and the hotel welcomes dogs. Only slight disappointment was breakfast, it was busy and the buffet was pretty average, but it worked for us as we needed to leave promptly.
Stayed 1 night in Sep 2023
Response from Chloé on 15 Sept 2023
Dear Catherine, Your comment is a dose of motivation for our entire team. Thanks for choosing us!Literarily yours, Delphine QuestelDirector, de l’Hôtel Littéraire Gustave Flaubert****

8/10 Good

elena

Travelled with group
Liked: Amenities
Great customer service and location
Stayed 1 night in Aug 2023
Response from Chloé on 25 Aug 2023
Dear Elena, Thank you for this very positive feedback, I just shared it with my team and they thank you, too, for your kindness.I look forward to seeing you again in our hotel for a literary break, Delphine QuestelDirector of the Hotel Littéraire Gustave Flaubert****

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, quiet place to stay
Lovely people at the reception. They answered all my questions about activities and transportation. The room was very small, but the bed was very comfortable. It was nice to have a coffee pot in the room and a window that opened. Cultural information abounds.
Stayed 2 nights in Aug 2023
Response from Chloé on 25 Aug 2023
Dear Julie, Your comment shines like sunshine on our day! Thank you for illuminating our hotel with your satisfaction!Literarily yours, Delphine QuestelDirector, de l’Hôtel Littéraire Gustave Flaubert****

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, unbeatable location and very helpful and friendly personnel. The only place to stay in Rouen.
Stayed 1 night in Jul 2023
Response from Chloé on 4 Aug 2023
Dear Natalia, We send you waves of gratitude for your superb review! Thank you for making our day special!Literarily yours, Delphine QuestelDirector, de l’Hôtel Littéraire Gustave Flaubert****

10/10 Excellent

Kristin, Colleyville

Checkin staff was very friendly and helpful.
Stayed 1 night in Jul 2023
Response from Chloé on 4 Aug 2023
Dear Kristin, Your comment shines like sunshine on our day! Thank you for illuminating our hotel with your satisfaction!Literarily yours, Delphine QuestelDirector, de l’Hôtel Littéraire Gustave Flaubert****

10/10 Excellent

Alexandrea

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful property near everything.
Stayed 3 nights in Jun 2023
Response from Chloé on 20 Jun 2023
Dear Alexandrea, Your positive feedback fills us with joy and motivation! Thank you for choosing our service and encouraging us with your glowing review!Literarily yours, Delphine QuestelDirector, de l’Hôtel Littéraire Gustave Flaubert****

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean.
Stayed 3 nights in Jun 2023
Response from Chloé on 20 Jun 2023
Dear Elizabeth, Thank you for this very positive feedback ! I look forward to seeing you again in our hotel for a literary break, Delphine QuestelDirector of the Hotel Littéraire Gustave Flaubert****

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness
Lovely hotel and fantastic location!
Stayed 1 night in May 2023

10/10 Excellent

Marina, West Palm Beach

10/10 Excellent

Trudy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, but quiet.
Stayed 1 night in Nov 2022
Response from Delphine Questel, General Manager on 15 Nov 2022
Dear Madam,Thank you for sharing your experience, we are delighted to read that you appreciated the calm of our establishment. Our location is indeed ideal for visiting Rouen. The city has so much to offer! Did you take the time to visit the church of Sainte-Jeanne-d'Arc? This modern building, which honours this French heroine, has a very original architecture.We would be very honoured to welcome you back to our Hôtel Littéraire.Delphine Questel,General Manager of the Hôtel Littéraire Gustave Flaubert 4*

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and helpful staff
Stayed 1 night in Oct 2022

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location and although not fancy it was perfect for our needs
Stayed 1 night in Sep 2022

10/10 Excellent

Anthony

Stayed 3 nights in Sep 2022

6/10 Okay

Loren

Stayed 2 nights in Sep 2022

8/10 Good

gary, Halifax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to old town center with many dining options. No tv Casting options (from your own media device) so you are stuck with whatever is available (for late evening and rainy days)
Stayed 2 nights in Sep 2022

6/10 Okay

katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very pleasant hotel and staff. However no air conditioning in August makes rooms unbearably hot!!! There was a fan but it was still far too hot. The location is perfect and the staff polite and helpful. A great hotel in cooler weather.
Stayed 1 night in Aug 2022
Response from Delphine Questel, Directrice on 26 Sept 2022
Dear Katie, Thank you very much for your compliments on the hotel's services and on the staff. The team is very caring and attentive to your needs throughout your stay. The very high temperatures make it difficult to stay overnight, we are fully aware of this. Our rooms are not equipped with air-conditioning because the climate in Normandy does not require this type of installation all year round. When it is hot, we do provide a fan. We hope to see you again at another time of the year so that you can fully enjoy the cultural break we offer here at the Hôtel Littéraire Gustave Flaubert.

10/10 Excellent

HYE IN

Stayed 1 night in Aug 2022

6/10 Okay

Mully

Stayed 1 night in Aug 2022

8/10 Good

Gail

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They did their best but it was very very hot and being on top floor was hard with no a/c. One downside -balcony seems easy for someone in room next door to access your room so if travelling alone you would want to keep it locked up.
Stayed 1 night in Jun 2022

8/10 Good

Artem, Richmond Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and location. Very hard to find a parking !!!!
Stayed 2 nights in Apr 2022

10/10 Excellent

Alexandra

Stayed 1 night in Jun 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still good , three years later.
Very good. as was our previous stay at this hotel. The only disappointment was that their on site parking was not available as previous.
Stayed 3 nights in Apr 2022

8/10 Good

Claudia

Stayed 2 nights in Apr 2022

10/10 Excellent

Lindsey

Stayed 1 night in Apr 2022

10/10 Excellent

Harold

Travelled with family
Liked: Property conditions & facilities
France
Nice
Stayed 1 night in Apr 2022
Response from Delphine Questel, Directrice on 27 Apr 2022
Dear Sir, As Gustave Flaubert wrote to Louise Colet: "The most beautiful works are those where there is the least amount of material". Your testimonial, however concise it may be, delights all our teams. We have at heart to offer you a quality stay in a pleasant and warm atmosphere. Did you appreciate our modern decoration, which invites you to immerse yourself in the universe of Flaubert? See you soon for a new visit, Delphine Questel, General Manager of the Hôtel Littéraire Gustave Flaubert 4*

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much.
Stayed 2 nights in Apr 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Stay Again
99% good all around - nice room with a nice building and great location. Staff was fantastic EXCEPT for one very rude member working the night shift. I complained to the manager the next day but wasn’t even given a discount on purchased drinks as a “we value you as a customer”.
Stayed 2 nights in Mar 2022

8/10 Good

Nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very happy with the location, overall appearance and staff. Would stay there again.
Stayed 3 nights in Nov 2021