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Reviews of Days Inn & Suites by Wyndham Prattville-Montgomery

2 out of 5
Days Inn & Suites by Wyndham Prattville-Montgomery
600 Old Farm Lane South, I-65 Exit 179, Prattville, AL

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 1009 reviews" "
Rating 8 - Good. 317 out of 1009 reviews" "
Rating 6 - Okay. 68 out of 1009 reviews" "
Rating 4 - Poor. 33 out of 1009 reviews" "
Rating 2 - Terrible. 16 out of 1009 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Paula

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The web site for this property shows a fitness center. The list of amenities includes a fitness center. However, there is no fitness center. We were told it was closed several years ago. We enjoy a fitness center and would have chosen a different hotel if we had known. I think not updating the website is deceitful. Also, some of the breakfast food needed to be warmed; however there were only styrofoam dishes which are NOT supposed to go in the microwave. The orange juice machine was broken.
Stayed 1 night in Mar 2024
Response from MANAGEMENT on 26 Mar 2024
Thank you for your rating. We are sorry that you didn't enjoy your stay. Thank you for bringing it to our attention that it is showing a fitness center is available. We will be sure to get that updated on the website.

6/10 Okay

Reid

Travelled with family
Liked: Staff & service
It’s obviously been repainted, etc. The bed was comfortable and clean, but you can still see the ware & tear forms year’s past.
Stayed 1 night in Mar 2024
Response from MANAGEMENT on 25 Mar 2024
Thank you for your rating. We are glad that you enjoyed your stay. Feel free to tell us both positive and negative feedback to help us better serve you in the near future. We hope to see you again real soon.

8/10 Good

Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in the midst of remodeling but areas open to customers were very clean.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 22 Mar 2024
Dear Kent,Thank you for taking the time to share your feedback! We apologize for any inconvenience caused by the ongoing remodeling. However, we're glad to hear that the areas open to customers were kept clean during your stay. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for an even better experience.Sincerely, Hotel Manager

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 18 Mar 2024
Dear Mike,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

10/10 Excellent

Donnie

Very clean, nice breakfast!
Stayed 1 night in Mar 2024
Response from MANAGEMENT on 19 Mar 2024
THANK YOU FOR YOUR RATING. WE ARE GLAD THAT YOU ENJOYED YOUR STAY. WE HOPE TO SEE YOU AGAIN IN THE NEAR FUTURE.

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, breakfast and area very nice. Beds are too hard for our group liking. Pillows were okay. I did ask for 2 more and I received.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 14 Mar 2024
Dear Lisa,Thank you for choosing our hotel and for your valuable feedback. We're glad to hear that you enjoyed our friendly staff, breakfast, and the surrounding area. We apologize if the beds were too hard for your group's liking, but we're pleased to know that the additional pillows were provided upon your request. We appreciate your input and hope to welcome you back in the future.Sincerely, Hotel Manager

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was conveniently located and room and bed were comfortable. The only downside was that it was very noisy which made it difficult to sleep
Stayed 1 night in Mar 2024

10/10 Excellent

Wanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean & affordable.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 9 Mar 2024
Dear Wanda,Thank you for your positive review! We're thrilled to hear that you found our hotel super clean and affordable. Your satisfaction is our priority, and we appreciate you taking the time to share your experience.We look forward to welcoming you back for another excellent stay. If there's anything specific you loved about your visit or any suggestions for improvement, feel free to share.Sincerely,Hotel Manager

4/10 Poor

Colleen

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Good location. Easy access to Montgomery And Selma. Good breakfast. Room was dirty. I recieved used towels and an unwashed bathroom.
Stayed 2 nights in Feb 2024
Response from MANAGEMENT on 5 Mar 2024
THANK YOU FOR YOUR RATING. I AM SORRY THAT YOU DID NOT HAVE A PLEASANT STAY. OUR JOB IS TO ENSURE THAT GUEST HAVE A CLEAN AND SAFE ENVIRONMENT. I WILL BE SURE TO HAVE A STAFF WITH MY STAFF AND GO OVER POLICY WITH THEM TO ENSURE THESE THINGS DO NOT HAPPEN AGAIN. WE HOPE TO SEE YOU AGAIN IN THE NEAR FUTURE.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant next door
Stayed 1 night in Feb 2024
Response from MANAGEMENT on 5 Mar 2024
THANK YOU FOR YOUR GREAT RATING. WE ARE GLAD THAT YOU ENJOYED YOUR STAY. WE HOPE TO SEE YOU AGAIN IN THE NEAR FUTURE.

10/10 Excellent

Randall

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from MANAGEMENT on 1 Mar 2024
Thank you for your wonderful rating. Glad that you enjoyed your stay. We hope to see you again in the future.

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from MANAGEMENT on 28 Feb 2024
THANK YOU FOR YOUR WONDERFUL RATING. WE GLAD THAT YOU ENJOYED YOUR STAY. WE HOPE TO SEE YOU AGAIN IN THE NEAR FUTURE.

4/10 Poor

James

Liked: Cleanliness, staff & service, property conditions & facilities
Property is new, clean and nice. TV would not work and staff couldn’t fix it
Stayed 1 night in Feb 2024
Response from Hotel Manager on 26 Feb 2024
Dear Guest,Thank you for sharing your feedback. We appreciate your positive comments about the newness, cleanliness, and overall niceness of our property. However, we apologize for the inconvenience you faced with the TV.Our team strives to provide seamless experiences, and we regret any challenges you encountered. Your feedback will be shared with the relevant departments for improvement.We hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

10/10 Excellent

Brandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!! Location perfect; near shopping stores as well as restaurants. Staff friendly and professional. Mattress very comfortable
Response from Hotel Manager on 24 Feb 2024
Dear Guest,Thank you for taking the time to leave a positive 5-star review on Expedia. We are delighted to hear that you found our hotel very clean, well-located near shopping and restaurants, and our staff friendly and professional. It's especially great to know that you enjoyed the comfort of our mattresses. We appreciate your feedback and look forward to welcoming you back on your future travels.Sincerely,Hotel Manager

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for price. No complaints.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 24 Feb 2024
Dear Guest,Thank you for sharing your feedback on Expedia. We are pleased to hear that you had a nice stay with us, especially considering the price. Your satisfaction is important to us, and we appreciate your positive comments. If there's anything specific you'd like us to improve upon for your next visit, please feel free to let us know. We look forward to hosting you again in the future.Sincerely,Hotel Manager

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet!!
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 22 Feb 2024
Dear Guest,We're delighted to hear that you enjoyed a quiet stay at our hotel. Providing a peaceful environment for our guests is one of our priorities. If you have any additional comments or suggestions, please don't hesitate to share them. We appreciate your positive feedback and look forward to welcoming you back in the future.Sincerely,Hotel Manager

10/10 Excellent

Lisetta, Ladysmith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean. The beds were very comfortable. Staff was super friendly. I'm a very picky person and would stay here again in a minute. We didn't eat breakfast so can't comment on that. No negatives.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 22 Feb 2024
Dear Guest,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you found your room very clean, the beds comfortable, and our staff super friendly. It's wonderful to know that you would stay with us again without hesitation. We understand that breakfast wasn't part of your experience, but we appreciate your overall positive feedback.We look forward to the pleasure of welcoming you back for another enjoyable stay.Sincerely,Hotel Manager

10/10 Excellent

William

Stayed 1 night in Feb 2024
Response from Hotel Manager on 20 Mar 2024
Dear William,Thank you for your excellent review and for choosing our hotel. We're thrilled to hear that you had a 5-star experience during your stay. Providing exceptional service and creating memorable experiences for our guests is our top priority. We look forward to welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean, the staff were all really nice. We will stay there again.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 17 Feb 2024
Dear David,Thank you for taking the time to share your positive feedback about your recent stay. We are thrilled to hear that you found our property nice and clean and that our staff provided excellent service. We truly appreciate your kind words, and we look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice. Rooms were clean safe area.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 12 Feb 2024
Dear Kathy,Thank you for your positive review. We're delighted to hear that you found our staff to be friendly and that you felt safe and comfortable in our clean rooms. Your satisfaction is our top priority, and we look forward to providing you with another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Therese

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right off highway. Convenient.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 1 Feb 2024
Dear Therese,Thank you for your positive rating and feedback! We're pleased to hear that you found our location convenient, right off the highway. If there's anything specific you enjoyed or any suggestions for improvement, please feel free to share. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager

10/10 Excellent

Yamila

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from Hotel Manager on 29 Jan 2024
Dear Yamila,Thank you for the perfect 5 out of 5 rating! We're glad to hear that you had a positive experience during your stay. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place very busy. Didnt like that we couldnt close the curtins as a bright light was shining in
Stayed 1 night in Jan 2024
Response from Hotel Manager on 29 Jan 2024
Dear Rhonda,Thank you for your feedback! We're glad to hear that you found our place nice, despite it being busy. We apologize for the inconvenience regarding the curtains and the bright light shining in. Your feedback is valuable to us, and we'll take it into consideration as we strive to improve our guests' experiences. We hope to have the opportunity to welcome you back again soon!Sincerely, Hotel Manager

10/10 Excellent

Yamila

Stayed 7 nights in Jan 2024
Response from Hotel Manager on 20 Mar 2024
Dear Yamila,Thank you for your fantastic 5-star review! We're thrilled to know that you had a great experience during your stay. It's wonderful to know that we met your expectations and provided you with excellent service. We appreciate your positive feedback and hope to have the pleasure of welcoming you back soon.Sincerely, Hotel ManagerHotel Manager

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a warm or cool stay depending on the season.
Stayed 2 nights in Jan 2024
Response from MANAGEMENT on 10 Mar 2024
thank you for your wonderful rating. we are glad that you enjoyed your stay. we hope to see you again in the near future.

10/10 Excellent

Carol

Stayed 1 night in Jan 2024
Response from Hotel Manager on 20 Mar 2024
Dear Carol,Thank you for your glowing 5-star review! We're delighted to hear that you had a wonderful experience at our hotel. Our team works hard to provide top-notch service and create a memorable stay for our guests. We appreciate your kind words and look forward to welcoming you back for another exceptional visit.Sincerely, Hotel Manager

6/10 Okay

Valerie

Liked: Cleanliness, staff & service
Curtains in the room couldn’t be closed, so had a spotlight coming through the window all night long. Bed not very comfortable furniture well worn.
Stayed 2 nights in Jan 2024
Response from MANAGEMENT on 23 Jan 2024
THANKS FOR YOUR RATING. SORRY YOU DIDNT ENJOY YOUR STAY. THE CURTAINS DO CLOSE MANY GUEST DOESN'T REALIZE THERE ARE THREE LAYER AND ONLY TRY TO CLOSE THE 2ND LAYER. WE ARE WORKING ON GETTING MORE FURNITURE AS WE ARE IN THE RENOVATION STAGE. PLEASE GIVE US MORE FEEDBACK TO HELP MAKE YOU NEXT STAY A MUCH MORE PLEASANT STAY FOR YOU. WE HOPE TO SEE YOU IN THE NEAR FUTURE.

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman who works during the week at the front desk is extremely sweet. You can tell she cares about the people who stay and accommodates guests needs as best she can. We had no complaints about anything.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 22 Jan 2024
Dear Guest,Thank you for your kind words and positive feedback about our front desk staff. We are delighted to hear that our team member made a positive impression on your stay and that you had a pleasant experience. Providing excellent service and caring for our guests are top priorities for us. We appreciate your recognition and look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and efficient
Stayed 1 night in Jan 2024
Response from Hotel Manager on 20 Jan 2024
Dear Linda,Thank you for sharing your kind feedback with us. We are thrilled to hear that you found our staff to be friendly and efficient. We strive to provide exceptional service, and it's wonderful to know that we met your expectations. We hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Television repeatedly lost connection to the internet. I actually had to connect to the hot spot on my phone. Ending up costing me data overage fees. It appeares someone had been in the room working on the problem as there was a screwdriver left on the tv stand
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 20 Jan 2024
Dear Tom,I'm glad you enjoyed yourself overall, and I am happy to hear that. We apologize for the inconvenience you experienced with the television's internet connection during your stay. This falls short of the high standard of service we aim to provide. Your feedback is valuable, and we are addressing this issue to ensure that it does not recur. We appreciate your understanding and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

8/10 Good

Barry, Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Manager on 20 Jan 2024
Dear Barry,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a good experience overall. Your comments are valuable to us, and we look forward to the opportunity to welcome you back for another enjoyable stay.Sincerely, Hotel Manager

10/10 Excellent

Drew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property
Stayed 1 night in Jan 2024
Response from Hotel Manager on 20 Jan 2024
Dear Drew,Thank you for your delightful feedback! We're thrilled that you found our property gorgeous. It was a pleasure to have you as our guest, and we look forward to your next visit.Sincerely, Hotel Manager

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the breakfast was a disappointment compared to previous stays.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 20 Jan 2024
Dear William,Thank you for sharing your feedback with us. I'm glad you enjoyed yourself overall, and I am happy to hear that. We apologize for any shortcomings we may have had during your stay. Your comments are important to us, and we will use them to improve our offerings. We hope to have the opportunity to welcome you back for a better experience in the future.Sincerely, Hotel Manager

10/10 Excellent

RENE, Houston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Manager on 20 Jan 2024
Dear Rene, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

8/10 Good

Douglas

Stayed 1 night in Jan 2024
Response from Hotel Manager on 30 Jan 2024
Dear Douglas,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

10/10 Excellent

ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place to stop on the way to Florida. It was very accomodating to travelers. Great breakfast. Very clean and nice rooms. Very reasonable rates. I will definitely stay here again!
Stayed 1 night in Jan 2024
Response from Hotel Manager on 20 Jan 2024
Dear Ellen,Thank you for your fantastic review! We're thrilled to hear that you found our hotel to be a perfect stop on your way to Florida and that you enjoyed our accommodating services, great breakfast, clean and nice rooms, and reasonable rates. We can't wait to welcome you back on your next trip. Safe travels!Sincerely, Hotel Manager

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with all the usual amenities, however there is no fitness center as is stated on the Expedia website.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 20 Jan 2024
Dear John,Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that you found our hotel very nice with all the usual amenities. We apologize for any inconvenience regarding the fitness center, and we will address this discrepancy with Expedia. We appreciate your understanding and hope to welcome you back for an even better experience.Sincerely, Hotel Manager

10/10 Excellent

Patricia

Stayed 1 night in Jan 2024
Response from Hotel Manager on 29 Jan 2024
Dear Patricia,Thank you for your positive review and rating! We are delighted to hear that you found our grounds clean, our room clean, and our front desk person nice and helpful. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Phil

Stayed 1 night in Jan 2024
Response from Hotel Manager on 20 Jan 2024
Dear Phil,Thank you for rating us 5 out of 5! We're thrilled to receive your positive feedback and are delighted that you had an excellent experience with us. We hope to have the pleasure of welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Margaret

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had never stayed there but it was very nice and clean.
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 20 Jan 2024
Dear Margaret,Thank you for choosing to stay with us and for taking the time to share your experience. We're delighted to hear that you found our hotel to be very nice and clean during your first visit. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Martha

Stayed 1 night in Dec 2023
Response from Hotel Manager on 20 Jan 2024
Dear Martha,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you had a great stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay. Great service and breakfast. No complaints. Have stayed numerous times.
Stayed 4 nights in Dec 2023
Response from Hotel Manager on 20 Jan 2024
Dear Andrew,Thank you for your fantastic review! We're thrilled to hear that you consider our hotel an awesome place to stay, appreciate our great service, and enjoy our breakfast offerings. It's wonderful to know that you have chosen to stay with us numerous times, and we look forward to welcoming you back on many more occasions.Sincerely, Hotel Manager

10/10 Excellent

Dennis

Stayed 1 night in Dec 2023
Response from Hotel Manager on 20 Jan 2024
Dear Dennis,Thank you for taking the time to leave us a 5 out of 5 rating on Expedia! We are delighted to hear that you had a fantastic experience during your stay. We appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful visit in the future.Sincerely, Hotel Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager on 20 Jan 2024
Dear Jennifer,Thank you for your perfect rating! We are delighted to hear that you had an exceptional experience during your stay. Your feedback means a lot to us, and we look forward to the opportunity to welcome you back for another outstanding visit in the future.Sincerely, Hotel Manager

10/10 Excellent

JANE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from MANAGEMENT on 26 Dec 2023
THANK YOU FOR YOUR GREAT RATING. GLAD THAT YOU ENJOYED YOUR STAY. WE HOPE TO SEE YOU AGAIN IN THE NEAR FUTURE.

8/10 Good

Tammy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for only one night and it was a nice stay. Shopping areas were very convenient to get to. You pay a $50 cash deposit which you get back the next morning. They only change towels every 3 days which is posted in the bathroom of your hotel room(glad we were there only one day) but overall nice for one night passing through.
Stayed 1 night in Dec 2023
Response from Hotel manager on 24 Dec 2023
Dear Guest,Thank you for sharing your experience with us. We're pleased to hear that you had a nice stay, found the shopping areas convenient, and appreciated the 50 cash deposit policy. Your understanding of our towel change policy is noted, and we're glad your overall experience for the one night was positive. If your travels bring you our way again, we look forward to hosting you.Sincerely, Hotel Manager

10/10 Excellent

Helene

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from MANAGEMENT on 24 Dec 2023
THANKS FOR THE GREAT RATING. WE ARE GLAD THAT YOU ENJOYED YOUR STAY. WE HOPE TO SEE YOU AGAIN IN THE NEAR FUTURE.

8/10 Good

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on 23 Dec 2023
Dear Sammy,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on 21 Dec 2023
Dear Michael,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our second stay and it was just as good as the first. Will definitely stay here again.
Stayed 1 night in Dec 2023
Response from Hotel Manager on 18 Dec 2023
Dear Linda,Thank you for the 5-star rating! We're thrilled to hear that your second stay was just as good as the first. We appreciate your loyalty, and we look forward to welcoming you for another excellent stay in the future. We appreciate your positive feedback!Sincerely, Hotel Manager