Dear Mrs. Samira,Thank for choosing Pestana Viking for your well-deserved vacations. It is pleasure to have you as our guest.We appreciate your positive feedback and hope to welcome you back soon.Best Regards,Pestana Viking

Dear Mr./Mrs. Marjory, On behalf of our entire team at Pestana Viking, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Viking.Best regards, The Team at Pestana Viking

Dear Mr. Kelvin, On behalf of our entire team at Pestana Viking, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Viking.Best regards, The Team at Pestana Viking

Dear Mr. Kelvin,Thank you so much for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the quiet ambiance upon your arrival, the excellent breakfast, and the comfort of our rooms. It's always a pleasure to know that you had an amazing view during your stay.We sincerely apologize for any inconvenience you experienced with the sauna and hot tub. We understand the importance of these amenities, and we regret that they did not meet your expectations during your visit. Please rest assured that we are addressing these issues promptly to ensure a more seamless experience for our future guests. Also we would like to inform that the outside pool is not heated but the indoor is heated at 25ºc, but we appreciate your observation about the temperature and are actively checking on what could have happened.Our team is committed to providing exceptional service, and your feedback helps us identify areas for improvement.We value you and hope to have the opportunity to welcome you back in the future. Please feel free to reach out if you plan to return, so we can ensure your next visit is even more enjoyable.Warm regards,Pestana Viking

Dear Mrs. Michelle,Thank you so much for taking the time to share your feedback with us. Our team is committed to providing exceptional service, and your feedback helps us identify areas for improvement.We value you and hope to have the opportunity to welcome you back in the future. Please feel free to reach out if you plan to return, so we can ensure your next visit is more enjoyable.Warm regards,Pestana Viking

Dear Mrs. Katy,Thank you so much for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay with us. Our team is committed to providing exceptional service, and your feedback helps us identify areas for improvement.We value you and hope to have the opportunity to welcome you back in the future. Please feel free to reach out if you plan to return, so we can ensure your next visit is even more enjoyable.Warm regards,Pestana Viking

Dear Mrs. Claire,Thank you so much for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay with us. Our team is committed to providing exceptional service, and your feedback helps us identify areas for improvement.We value you and hope to have the opportunity to welcome you back in the future. Please feel free to reach out if you plan to return, so we can ensure your next visit is even more enjoyable.Warm regards,Pestana Viking

Thank you so much for your opinion.Hope to see you soon!Best Regards,Front Office Team

Dear Mr. Colin,On behalf of the entire Pestana Viking team, we would like to thank you for your positive feedback. Your opinion is crucial for us to keep improving our service and anticipate the needs of our Guests.We are pleased to know that we have met your expectations. It is a true pleasure to have you as a Guest. We are at your disposal for everything that you may need.Warm regards,The Pestana Viking Team

Dear Mr. Jeffrey,On behalf of the entire Pestana Viking team, we would like to thank you for your positive feedback. Your opinion is crucial for us to keep improving our service and anticipate the needs of our Guests.We are pleased to know that we have met your expectations. It is a true pleasure to have you as a Guest. We are at your disposal for everything that you may need.Warm regards,The Pestana Viking Team

Dear Mr. Mohammed,On behalf of the entire Pestana Viking team, we would like to thank you for your positive feedback. Your opinion is crucial for us to keep improving our service and anticipate the needs of our Guests.We are pleased to know that we have met your expectations. It is a true pleasure to have you as a Guest. We are at your disposal for everything that you may need.Warm regards,The Pestana Viking Team

Dear Mrs. Bernadette, We were delighted to hear that your recent stay at Pestana Viking was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Viking for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Viking

Dear Guest, On behalf of our entire team at Pestana Viking, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Viking. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Viking and regain your trust during your next visit.Warm regards, The Team at Pestana Viking

Dear Mr./Mrs. Ruzanna, On behalf of our entire team at Pestana Viking, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Viking. Best regards, The Team at Pestana Viking

Dear Mrs Cindy, Thank you so much for your excelente feedback. Is very important to us to know that you did have a nice stay in our company. We looking foward to receive you again in our resort. Best Regards, Sandra Azevedo

Dear Guest, We would like to thank you your feedback about Pestana Viking Resort. We are sorry to hear that we have not exceeded your expectations. Regarding the menus we always try to surprise our customers with our varied buffets every night. We take your constructive criticism to improve our service. It was a pleasure for us to have you as a guest and we hope in the future you give as a opportunity to receive you again. Best Regards, Sandra Azevedo

Dear Mr. Steve, I would like to thank you your feedback about Pestana Viking Resort. Our client opinion it's very important for future improves. We apologize for any incovinience caused durant your stay. We did take notes about all the points you consider less positive for improve in the future. We hope to see you soon in our company. Best Regards, Sandra Azevedo

Dear Mr. D, Thank you for your excelent feedback! We hope to see you soon in our company. Best Regards, Pestana Viking Team

Dear Mr. SERGE, We are pleased to hear that you have enjoyed your stay with us. Your positive comments about us have been really appreciated and we sincerely hope that your travelling plans bring you back to Algarve and to the Pestana Viking hotel. Best regards, Nicole Wipfelder Guest Service Manager

Estimado Sr. Leo! Obrigada pelo seu excelente feedback. Com os melhores cumprimentos, Pestana Viking Team

Dear guest, Thank you for taking the time to give us this nice review We would like tothank you for choosing to stay with us. It was a pleasure to have you as our guest and we truly hope to welcome you back soon. Kindest regards, Nicole Wipfelder Guest Service Manager

Dear Kim, Thank you very much for taking the time to give us your opinion on our facilities and services. Your opinion is very important for us to improve how we work. We are sorry to hear that we did not fully meet your expectations about the view of your room and we hope that, in the future, you will give us another opportunity to host you. If you decide to visit us again, please let us know that you would like to make a reservation with Sea view and we will be more than happy to allocate you in a room with sea view. It was a pleasure for us to have you as our guest at Pestana Viking Resort. Best regards, Pestana Hotels & Resorts

Dear Mr. Bill, Thank you very much for your feedback on your stay at our hotel. We are happy to hear that you enjoyed the experience and our team’s dedicated and professional service. It was a great pleasure for us to welcome you as our guest and we look forward to welcoming you to Pestana Viking Resort again soon. Best regards, Pestana Hotels & Resorts

Dear Guest, We apologise for any inconvenience caused during your stay and we are sorry that our hotel did not meet your expectations. We work every day on ways to improve our service. We want to thank you for sharing this information with us because we can only improve with the feedback provided by our guests. Best regards, Pestana Hotels & Resorts

Dear Guest, We apologise for any inconvenience caused during your stay and we are sorry that our hotel did not meet your expectations. We work every day on ways to improve our service. We want to thank you for sharing this information with us because we can only improve with the feedback provided by our guests. Best regards, Pestana Hotels & Resorts

Dear Guest, Thank you very much for your rating on your stay at our hotel. We are happy to hear that you enjoyed the experience and our team’s dedicated and professional service. It was a great pleasure for us to welcome you as our guest and we look forward to welcoming you to Pestana Viking Resort again soon. Best regards, Pestana Hotels & Resorts

Dear Guest, Thank you very much for your feedback on your stay at our hotel. We are happy to hear that you enjoyed the experience and our team’s dedicated and professional service. It was a great pleasure for us to welcome you as our guest and we look forward to welcoming you to Pestana Viking Resort again soon. Best regards, Pestana Hotels & Resorts

Dear Mr. Richard, First of all, we would like to thank you for taking the time to give us your honest opinion on our facilities and services. We sincerely apologise for any inconvenience caused during your stay. We will take note of the issues raised and we will make a greater effort to improve the conditions offered. Regarding your service dog, as it was explained, we allow service dogs in our hotel but we always need an official letter of the service dog to go inside the Food & Beverage areas. If any other guest feels desconfortable we have to show there is a medical reason for the presence of a service dog. Once again, we are sorry to hear that we did not meet your expectations and we hope that, in the future, you will give us another opportunity to host you at Pestana Viking Resort. Best regards, Pestana Hotels & Resorts

Dear Sir/Madam, Thank you for taking the time too provide us with your feedback. We are pleased to hear you enjoyed your holiday in the hotel. Kindest regards, Nicole Wipfelder Relações Públicas/ Guest Service Manager

Dear Sir/Madam, Thank you for your good recommodation. Kindest regards, Nicole Wipfelder Relações Públicas/ Guest Service Manager

Dear Sir/Madam, Thank you for making the time to give us your feedback. We in the Pestana Viking take our guest opnion very seriously, because this is the only way we can keeping improve the hotel. We enjoyed having you as a guest and hope to welcome you in the hotel once again! Kindest regards, Nicole Wipfelder Relações Públicas/ Guest Service Manager

Dear Mrs. "Mary", We would like to thank you for taking the time to write a review of your recent stay at the Pestana Viking We do take guest feedback very seriously as we are always looking for ways to improve of department to ensure maintain the highest standards of service. We hope we get to see you again in the near future. Thank you again. Kindest regards, Nicole Wipfelder Guest Service Maanger

Desr guest, Thank you for choosing Pestana Viking and we appreciate that you took the time and effort to share your experience with us and sincerely apologize that we did not meet your expectations in certain areas. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We would like the opportunity to welcome you back again and I shall personally oversee your visit. Best regards, Nicole Wipfelder Guest Service Manager

Dear Sir/Madam, Thank you so much for your nice review! We hope to welcome you again in the Pestana Viking Hotel. Kindest regards, Nicole Wipfelder Relações Públicas/ Guest Service Manager

Dear guest, Thank you for taking the time to give us this nice review. We would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest and we truly hope to welcome you back soon. Best regards, Nicole Wipfelder Guest Service Manager

Dear guest, We are very sorry to hear of your disappointing stay with us and sincerely apologize for not having met your expectations. Thank you for staying at the Pestana Viking and we hope you choose to stay with us again whenever your travel brings you back to Algarve. Sincerely, Nicole Wipfelder Guest Service Manager