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I had a great experience, I like the location it was close to the places i was going. Staff is also great very attentive from the lobby to the cleaning lady.
Ac didn't work the first couple of days. They sent maintenance crew to repair, but it didn't resolve the issue. Was not offered another room, when I asked for another room was told there is an upcharge. But overall the food was good, service was excellent. It is what it is.
With exception of the room attendant, the Hotel staff was not very attentive, bathroom smelled like sewage(1109). Restaurant food is substandard compared to the NH collection in guadalajara Centro historic, Mexico. Very busy hotel which explains the condition. Hotel needs a renovation. Great location ...
Nice, quiet and safe. Located near great restaurants and a Mall. Fantastic gym. The staff is always very attentive.
It feels like a nice mountain cabin and its cost and beautiful views and surroundings. It's missing a little care (some construction material around the rooms exteriors and a little paint and dust in corners) but also details like mold on the coffee bars in the room and hairs in the shower. Now still ...
My stay at this hotel was very nice, pleasant and comfortable, rooms are clean, staff is friendly, and food is great. Did not get a chance to get in the pool. But overall was a great stay.
It was a very pleasant stay. it was close to the doctors office and made my stay like home. I will recommend it to to my family and friends.
Staying here was great. Shopping is one block away. Oxox and 7- Eleven one block away. Not hard calling an Uber. I'll visit Monterrey again.
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