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Expedia-verified reviews
Very good!
4.1 of 5 guest rating
Room type Options Nightly price Book
Deluxe Room, 2 Double Beds, Business Lounge Access, City View
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Junior Suite, 1 King Bed, Business Lounge Access
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed, City View
Room with view
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 2 Double Beds, City View
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Junior Suite, 1 Bedroom, Business Lounge Access
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed, No View
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Suite, 2 Bedrooms, Business Lounge Access
Room with view
2 Double Beds
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Classic Room, 1 King Bed, City View
Room with view
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed, Business Lounge Access, City View
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Classic Room, 2 Double Beds, City View
Room with view
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
4-star Monterrey hotel in Monterrey Centro, walk to Faro de Comercio

Popular property highlights

Free WiFi
Pets allowed
Restaurant
24-hour business centre
Laundry facilities

Location

Located in Monterrey Centro, this hotel is within a 10-minute walk of Plaza Mexico, Faro de Comercio and Fuente de la Vida o Neptuno. Macroplaza and Barrio Antiguo are also within 10 minutes. Padre Mier Station is 6 minutes by foot and General I. Zaragoza Station is 6 minutes.

Hotel features

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a 24-hour business centre and valet parking.

Room amenities

All 229 rooms offer comforts such as pillowtop beds and premium bedding, plus 24-hour room service and LED TVs with cable channels. Wireless Internet access (surcharge), coffee/tea makers and free bottled water are among the other amenities available to guests.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A 24-hour business centre is on-site at this 4-star property.

A computer station is located on-site and wireless Internet access is complimentary. Event facilities measuring 9688 square feet (900 square metres) include conference rooms. This business-friendly hotel also offers a 24-hour fitness centre, multilingual staff and concierge services. Limited on-site parking is available on a first-come, first-served basis (surcharge).

Sheraton Ambassador Hotel is a smoke-free property.

  • Bar/lounge
  • Lift
  • Fitness facilities
  • 24-hour front desk
  • Conference space
  • Restaurant
  • Express check-out
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Valet parking (surcharge)
  • Computer station
  • Smoke-free property
  • Conference space size (meters) - 900
  • Number of meeting rooms - 11
  • Luggage storage
  • Breakfast available (surcharge)
  • 24-hour business centre
  • Concierge services
  • Conference space size (feet) - 9688
  • Ballroom
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 229
  • 24-hour fitness facilities
  • Television in common areas
  • Number of floors - 12
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Valet parking (surcharge) , Parking (limited spaces)

Room Amenities

Sheraton Ambassador Hotel offers 229 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Monterrey hotel provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Air conditioning
  • LED TV
  • Coffee/tea maker
  • WiFi (surcharge)
  • Daily housekeeping
  • Blackout drapes/curtains
  • Phone
  • Free bottled water
  • Pillowtop mattress
  • Private bathroom
  • In-room climate control (air conditioning)
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Premium bedding
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Shower only
  • Cable TV service
  • Room service (24 hours)

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.

Sheraton Ambassador Hotel has a restaurant on site.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 297.5 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets are allowed for an extra charge of MXN 400, per pet, per stay, plus a one-off cleaning fee of MXN 1330 and a deposit of MXN 400.00 per stay.
  • Dogs only
  • 1 per room (up to 44 lb/20 kg)
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Breakfast rate categories do not include breakfast for children. A separate breakfast fee may apply to extra persons below 18 years and is payable onsite. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Service animals exempt from fees/restrictions

Debit cards not accepted

No cots (infant beds) available

Parking height restrictions apply

24-hour check-in

Number of children who can stay for free – 2

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MXN 290 for adults and MXN 150 for children (approximately)
  • Fee for in-room wireless Internet: MXN 30 per day (rates may vary)
  • Valet parking fee: MXN 100 per night (in/out privileges)
  • Pet deposit: MXN 400.00 per stay
  • Pet fee: MXN 400 per pet, per stay plus a one-off MXN 1330 cleaning fee
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MXN 297.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Ambassador Monterrey
  • Hotel Sheraton Ambassador Monterrey
  • Monterrey Sheraton
  • Monterrey Sheraton Ambassador
  • Sheraton Ambassador
  • Sheraton Ambassador Hotel
  • Sheraton Ambassador Monterrey
  • Sheraton Ambassador Monterrey Hotel
  • Sheraton Monterrey
  • Sheraton Hotel Monterrey
  • Sheraton Ambassador Hotel Monterrey
  • Sheraton Ambassador
  • Sheraton Ambassador Hotel Hotel
  • Sheraton Ambassador Hotel Monterrey
  • Sheraton Ambassador Hotel Hotel Monterrey

We should mention

Only registered guests are allowed in the guest rooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Parking height restrictions apply.

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