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On arrival our room was dirty. After one nights stay and three attempts we got a clean room and upgrade. There is waterslides the kids enjoyed, however they open late in the day. The wave pool and indoor pool were clean and not packed with people. Overall we enjoyed our stay.
i have been staying at this Hotel for the past 10 years, service is good, it is not walking distance to any Restaurants, so most guests eat at the restaurant, food is very good and prices as accesible.
At the front desk they wanted to give me a room with 2 queens when I had reserved 1 king. Said that there was no availability but when I showed my reservation they got me one. Unacceptable!
The hotel was very nice! The lobby is really beautiful and the hotel is near a bread-making factory so the air smells like sweet bread! The room was well kept and neat.
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