Ratings based on 3,171 Verified Reviews

4.2 out of 5
82% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveller

Posted 20-May-2018
Very nice hotel, excellent service, next to the Fisherman's Wharf...
5 out of 5
by A verified traveller from Chester

Posted 18-May-2018
Beautiful hotel rooms very clean and comfortable.
3 out of 5
by A verified traveller from Central Valley

Posted 18-May-2018
The beds are small and soft and lumpy. They only left 2 coffee cups and 3 coffees for 3 of us. I asked for another cup and more coffee but never got it. I had to catch the cleaner in the hallway and argue with him to get more. The Sunday brunch was $150.00 for 3 of us and they did not have an omelette bar or bacon, sausage, or ham. The beef was not the best and we had to keep asking for more coffee I wish I had gone to Denny’s. It would have been better food and service. The harbor view we found out the next morning when we opened the curtains was the hotel next door. I will never stay there again. What a disappointing Mother’s Day treat
5 out of 5
by A verified traveller from San Jose, CA

Posted 16-May-2018
Hotel close to conference center AND to ocean shore
5 out of 5
by A verified traveller

Posted 15-May-2018
Beautiful hotel in the middle of everything Monterey has to offer. Would definitely stay again.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 14-May-2018
5 out of 5
by A verified traveller

Posted 07-May-2018
Great Monterey Hotel...close to everything !
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel in a convenient location

Posted 06-May-2018
My friend and I loved our hotel stay. Our room was very comfortable, clean, updated and quiet! We had a view of Portola Square and easy access to our car in the garage. The hotel lobby is beautiful and the restaurant/bar delicious. We found the location really convenient for visits in the area. We only wished we had time to do the spa.
2 out of 5
by A verified traveller from Palo Alto, CA

Conference hotel, check-in staff not interested

Posted 03-May-2018
Pros: Location is good.
Cons: Conference hotel. Facilities old.
Check-in personnel had trouble changing our room where bathtub was requested. We had to give up current room and wait in the lobby for three (3) hours with 7 month old baby.
4 out of 5
Recommended
for Everyone
by A verified traveller

We were in the annex which is a bit older.

Posted 03-May-2018
Pros: Location and staff.
Cons: Older building could use updating.
Location: Whale watching, Aquarium, Big Sur, 17 Mile Dr.
Very friendly staff. Nice area. Great area to vacation.