My husband and I stayed here for our 25th wedding anniversary, arriving around 10:30 pm after two flights. I had arranged with the concierge to have a bottle of wine and a fruit and cheese plate waiting on our room on arrival, which we got to enjoy outside on our balcony. The lobby is beautiful with live trees throughout, and the room was clean and comfortable. The hotel is right by Fisherman's Wharf and the bike/pedestrian path along the water. Cannery Row is walkable, but I preferred biking there. We were able to rent bikes at Adventures by the Sea right there at the Portola. We had an excellent stay, but the pool and hot tub had lots of active children jumping in and out, and we wanted more of a romantic scene instead of a family one. If you have children, however, both you and they would absolutely love it! Upon check-in, children receive a "pirate" bag, with some sort of questions or clues that take them all over the hotel on an adventure. WE loved it and would definitely stay again.