Ratings based on 1,994 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from Shasta County

Posted 31-Aug-2015
Pros: Had a nice farmers market down the street the first night. All the staff were friendly.
Cons: Reduce the noise level and delete the parking fees.
Location: With the trolly everything was easy to access.
Friendly staff and loved the warm cookies. TOO MUCH NOISE AT 7:30am. Shuttle was good. $19.00 a day for parking........should have been free considering cost of the room. Microwave please. Prefer a pot of coffee. Thanks for asking
4 out of 5
Recommended
for Everyone
by A verified traveller from modesto, ca

great hotel but not cheap

Posted 31-Aug-2015
awesome service, amazing room! 5 min walk to beach. hotel dinner was very overpriced though. everything else was great! highly recommened! however lady at expedia told us spa was included and it is NOT! was very bummed about the dishonesty from expedia
4 out of 5
Recommended
for Everyone
by A verified traveller from Gilroy, CA

Posted 27-Aug-2015
We got the harbor view but the position of the room made the view not as good since it was blocked by the rest of the building. The room was quiet and comfortable though. Men's bathroom in the lobby has no toilet paper which is unexpected for this class of hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location. Close to downtown area of monteray

Posted 26-Aug-2015
It was a lovely experience overall. The only concern was that The hotel does not have air conditioning which was disappointing. Otherwise, a nice spot. Close to the beach.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Great and hotel, slight improvements required

Posted 22-Aug-2015
Pros: It's decor and ambiance, as well as location.
Cons: Air-conditioning please!
Location: Loads, absolutely loads - it is perfectly located.
First of all, the Portolo is ideally located, right in the heart of Monterey and close to the pier. It looks modern and the staff are efficient, helpful and friendly. Almost perfect. The rooms themselves are clean, spacious and comfortable - especially the beds. You need to be aware however, there is no aircon. If it is hot, this will be a problem. This aside, it is a lovely place.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Aug-2015
Pros: Central Location
Cons: Nil
Location: Excellent whale watching with Monterey bay whale watch. Unbelievable trip with about 30 humpback whales right around the boat. Recommend +++
Clean, smart hotel with central location. Good recommendations for local restaurants from check-in staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from London UK

Comfortable hotel in good location.

Posted 18-Aug-2015
A super hotel not far from the beach, with buzzing atmosphere, yet relaxing too. Sotherbys Classic Car Event was an added bonus!
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel, great service

Posted 17-Aug-2015
Great location, well managed facilities, clean rooms friendly and helpful staff. Will come back and stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Goede locatie tussen strand en downtown.

Posted 17-Aug-2015
Locatie tussen downtown en strand/pier is perfect. Winkels (Trader Joe), restaurants op loopafstand.
5 out of 5
Recommended
for Everyone
by A verified traveller from Boston

Great hotel

Posted 17-Aug-2015
Great location, near center and easy walk to aquarium. Very comfortable, clean, quiet fans. Second time here, would definitely return.