Ratings based on 2,627 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from oregon

Posted 22-Sep-2016
Enjoyable. .............................................
5out of 5
by A verified traveller from Calgary

Our 2nd stay here now and we won't go elsewhere.

Posted 22-Sep-2016
Pros: Spa, location, views, and the customer service is amazing.
Cons: Maybe renovate the bathrooms, and not sure if you have control but larger portions in the snookers restaurant.
Location: Perfect location and walkable to cannery row and to the wharf. Great location to a lot of restaurants and to aquarium.
Our 2nd stay here now and we won't go elsewhere. The service level, location, and Spa is amazing. Its perfect to relax. Due to the price the crowd is a little older, quite a few families, but the hotel is quite and feels private for its size. The location on the water, and to cannery row is perfect. The restaurant in the hotel is also very good, but could have bigger portions. Only rated it lower on hotel facilities and condition because our bathroom was a little older looking, but the beds, sheets, and rooms are gorgeous. The TV could also be bigger, but now im just being picky. Overall its worth the price!! If you can stay here you wont regret it.
5out of 5
by A verified traveller from Chicago

Great Hotel on the water!

Posted 20-Sep-2016
My husband and I were in Monterey for the Jazz Festival weekend. We chose this hotel because it was close to the fairgrounds. We were pleasantly surprised with the hotel's location to other beautiful sites in the town. The hotel staff were very courteous and professional. The upper deck whirlpools and steam room was amazing.
5out of 5
by A verified traveller from tampa

phenomenal costumer services

Posted 19-Sep-2016
Pros: your employees
Cons: keep your employees and treat them as they own the hotel
Location: my trip was business
the view of the hotel is wonderful and the warmth of the employees was overwhelming, they made feel very welcome and at home....the restaurant where I had breakfast only was over the top..I would come back at any time
5out of 5
by A verified traveller

Relaxing and quiet

Posted 18-Sep-2016
Great experience. I will stay there when I return to Monterey!
5out of 5
by A verified traveller

Gerne wieder !

Posted 13-Sep-2016
Das Hotel war klasse. Eine tolle Lage am Ocean, gehobene Ausstattungen mit Rooftop Pool im 5 Stock. Das Restaurant für den Snack zwischendurch hatte eine gutes Preis Leistungsverhältnis und auch die Anbindung an weitere Locations ist absolut Fussläufig. Ein Genuss ist es auch morgens eine Runde laufen zu gehen was vom Hotel aus perfekt möglich ist mit fast direktem Zugang zur Laufstrecke am Strand. Gerne wieder.
5out of 5
by A verified traveller from Livermore, Ca

Beautiful!

Posted 13-Sep-2016
Decided to getaway at the last minute and was so pleasantly surprised and impressed. Very relaxing, great location, wonderful spa services. Can't wait to return!
4out of 5
by A verified traveller from J

Hotel very nice but not 5 🌟

Posted 11-Sep-2016
Hotel had a very nice location but accommodations and event ballroom were average 4🔆. Room was dated, broken snaps on shower curtain, mold in towel basket😕
5out of 5
by A verified traveller from Uk

Fantastic hotel on the Pacific coast

Posted 11-Sep-2016
Pros: Everything, no complaints at all
Cons: Nothing
Location: Excellent location lots to do and see within walking distance.
From check in to check out I cannot fault this hotel, the view, the ocean and its location is first class an excellent base to plan your US trips from and the food and service at Schooners bar is the same, well worth the long trip.
5out of 5
by A verified traveller from Las Vegas

Lovely hotel but also great hospitality from staff

Posted 10-Sep-2016
Kind, hospitable staff (from valets front desk to restaurants and spa) and what a lovely convenient location. Exceptional views, food and spa. Will be back. Valet service is included which makes for ease of check in. Watch otters frolick from room, plaza deck and restaurant. Walk to aquarium or shops.