Ratings based on 2,172 Verified Reviews

4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Macon, GA

THE ONLY PLACE TO STAY IN MONTEREY!!!

Posted 21-Feb-2018
Pros: Everything
Cons: Nothing
This resort (can't just call it a hotel) was the perfect place to finish up our PCH trip. Our room was ready upon a little early so we got in and had a late lunch at Schooners and it was magnificent!! The Sea Bass BLT was one to remember. After that we just hung out on the balcony and drank beer and enjoyed watching the sea lions right off shore and got to see my very first sure-enough end of a rainbow!!! Ironically, we were sitting on the pot of gold (picture attached). After a great nights sleep and early morning stroll down Canary Row and visit to the roof tom hot tubs and steam bath we enjoyed the best breakfast any of us can remember ... steak and eggs, french toast, salmon eggs benedict!!! Scrumptious!! Our only regret was having to check out ... but not until after an 80 minute massage in the spa!! Magical. Thank you so very much. If we ever make it back out we will upgrade to a suite and stay longer. It was well worth the price of admission. See pics attached ...
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Feb-2018
We stay at this hotel every time we go to Monterey, which is several times a year. It’s classic, clean, the staff is awesome and it is close to everything. We love the restaurant and always leave happy and excited to come back.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Feb-2018
The location is great, stetting lovely, and staff gracious. I especially love the spa.
5 out of 5
Recommended
for Everyone
by A verified traveller from Salem, MA

Close to everything

Posted 18-Feb-2018
Pros: Spacious rooms
Cons: While the windows don't open very wide, we could have used a screen because we have a toddler.
Location: Cannery Row and Lighthoue Ave are completely walkable.
Had a wonderful time, the room was lovely even though it was an interior view we actually had a glimpse of the bay and could hear the waves crashing.
4 out of 5
Recommended
for Everyone
by A verified traveller from Auburn Ca

Hotel on the water.

Posted 12-Feb-2018
Loved that even a partial view room was like a full view of ocean. We could hear the waves during the night, which is exactly what we wanted. The new breakfast in the courtyard area was very good too. Such a great atmosphere!!!
5 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa, Ontario, Canada

Beautiful hotel and great Spa

Posted 12-Feb-2018
Pros: Loved the spa and hot tubs. The views were wonderful.
Cons: Would have appreciated the Spa staying open until 10 pm instead of 8pm.
Location: The location was great and would highly recommend going to the many wineries in the area.
The hotel was beautiful and the views were stunning. The staff were very accommodating and we loved the spa and hot tubs on the top floor. The gym was great and had wonderful views. Really good restaurants very close by. The fireplaces were also wonderful and we would highly recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ripon, CA

A very classy hotel

Posted 05-Feb-2018
This is a beautiful hotel. An awesome experience, from the valet service when you drive up, the check-in process, to the beautiful room. The room was more spacious than we expected, and everything in it was top notch. We had stayed here many years ago, but we will definitely be back, hopefully much sooner. A great place for a couple's get away!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice, walking distance to restaurants and museum

Posted 19-Jan-2018
Celebrating our 30th Wedding Anniversary. The place was wonderful. Some staff were not friendly, but overall it’s a nice place to stay. Our 5th stay in last 25 yrs.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Jan-2018
Terrific location. Within walking distance of Monterey Bay Aquarium and other Cannery Row sites.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice view of the bay

Posted 15-Jan-2018
World class hotel on the Bay. Great restaurants. Very stylish. Great staff