Ratings based on 1,574 Verified Reviews

3.5 out of 5
75% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Anniversary Stay

Posted 21-Feb-2017
Pros: The location.
Cons: Nothing really.
Location: The beach was across the way from the hotel which made it very convenient. It is also only about 1 mile away from Cannery Row.
My wife and I went for an overnight for our anniversary. The hotel is situated very close to the beach and is a wonderful place. We enjoyed our stay there greatly!!!
3out of 5
Recommended
for Everyone
by A verified traveller

Adequate for a quick weekend getaway

Posted 13-Feb-2017
Pros: Location
Cons: TV only got 8 stations
Location: Great location
Lover's Point was fine since we werent in the room very much. TV only received about 6-8 stations so that was disappointing. Being the weekend we were told that no one from maintenance was on duty. Bed was very comfortable. Location was very good. Great for walking/running
1out of 5
by A verified traveller

Posted 12-Feb-2017
Booked the suite for our 1 night vacation a week in advance . The jacuzzi in our room was not working and was even tapped off with caution tape, no view from the room either except the roofs of nearby houses. For $200 a night it wouldn't of been worth it especially with the loud construction going on under our room. Ended up checking out and were able to find a hotel with vacancy nearby. The gave us a full refund without any problems.
3out of 5
by A verified traveller

Posted 06-Feb-2017
I booked a room downstairs and when I got there, they gave me a room on the 2nd floor, and it was the only room without a view of the ocean, the view was ubstructed by the stairwell. I told staff I was given the choice of first floor or second floor I chose first floor and had it on my itinerary but she said that first floor was taken and insisted that I take the second floor and I told her that I wasn't happy with the view she replied take a walk the beach is 150 feet away, I thought that was very rude
3out of 5
by A verified traveller

Posted 03-Feb-2017
I feel like the pictures get the right angles and jazz it up to be a lot more than it really is. The breakfast bar was a joke and I could hear conversations from the hallways and in my own room from the neighboring rooms, not exactly romantic.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Jan-2017
Great views of ocean from my room. Clean and cute room. Loved the fast yummy breakfast
2out of 5
by A verified traveller

Close to the ocean but far from nice.

Posted 29-Jan-2017
Pros: Big bed, Flat screen tv.
Cons: real a/c unit could be installed instead of just a heater and a portable fan.
Location: lovers point, canery row, couple museums, hiking etc.
Hotel room itself is not that bad however I would never stay here during summer, weather over 80 degrees would be absolutely terrible as they do not have A/C just a heater/portable fan. we came when it was 40-55 degrees so it was really nice. The pictures they put on expedia are misguiding unless you pay for the luxury suite for 300+ a night you get a really tiny room with little to no view(see attached photo). amenities are the standards at any hotel nothing great. Things I didn't like about it were the fact that they have construction going at 8AM or earlier on the bottom floor so no sleeping in. the hotel is not sound proof you will hear everything thats going on and hammering down below is a big one. The maid service threw out my collectible cup(15$) and said it was my fault for leaving it ON THE TABLE and that they'd do nothing about it. However they left EMPTY to go boxes on the table that could not fit in the garbage bins they offer. makes total sense right? So if you have anything you'd like to keep..put it in your car. I was there for 5 days after the 2nd day i turned off the maid service due to the issue happening the first cleaning service. The walk to lovers point is right outside the hotel like literally 2 minute walk not even which was nice, however the walk to canery row is roughtly 20 minutes if you're walking average pace and probably 35+ for the aquarium not rec. with small kids. without stroller. Out of characters.
1out of 5
by A verified traveller from Montréal

Épouvantable

Posted 27-Jan-2017
Pros: Le seul point positif est la localisation.
Cons: La liste serait trop longue
Location: Bons restos et cafés à proximité dont La Mia Cucina, soupe succulent.
L'hôtel ne pouvait être plus loin de ce qui était décrit sur le site d'expédia, on aurait juré être en 1960. Le chauffage ne fonctionnait pas, du tout, il faisait 58 F à notre réveil. Photo à l'appui. De la moisissure plein la douche. Une odeur épouvantable dans la chambre. Le pire endroit où nous avons resté.
5out of 5
Recommended
for Everyone
by A verified traveller from truckee

A wonderful surprise!

Posted 25-Jan-2017
Due to it's close proximity to the ocean and low price tag, I have to admit that I wasn't expecting much. We were pleasantly surprised. The room was exceptionally clean and the linens were too grade. Bed was new and very, very comfortable. We feel that we got more than we paid for, definitely. Beautiful views and the housekeeping staff was delightful and kind.
2out of 5
by A verified traveller

Noisy and overpriced

Posted 22-Jan-2017
Location is excellent, right across from Lover's Point. However, there were a few shortcomings that I was surprised by. The rooms have their bathrooms in the main room, so even those with two queen beds force you to do most of your bathroom stuff in out in the open. The breakfast is in the cramped lobby. The building is old, noisy and creaky.