Ratings based on 3,781 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
75% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Posted 22-Aug-2016
Cons: No changing rooms for swimming pools. No elevators
Localisation: moyenne. Service: très adéquat. Etat des chambres : moyen. Hôtel convenable mais non luxueux.
4out of 5
by A verified traveller from New Jersey

Nice hotel on the Del Monte Golf Course

Posted 22-Aug-2016
Pros: The staff was very accommodating, pleasant and helpful.
Cons: Rooms should be inspected thoroughly before occupancy. We had 2 rooms - each had a minor issue - both were resolved immediately upon notifying staff.
Location: Close to Cannery Row and all Monterey attractions.
Very comfortable accommodations and excellent staff. Rooms had portable air conditioners that worked well. Beds were very comfortable.
2out of 5
by A verified traveller from 日本

モーテルでした

Posted 22-Aug-2016
フロントと部屋は違う建物だったので、駐車場を延々と歩いて部屋のある棟に着くというモーテルのような作りで、イメージと違いました。書き物机とベッドしかなく、ソファやテーブルもありませんでした。スペースは空いていたので、昔は置いてあったと想像します。 また、Extra bedをリクエストしていましたが、そもそもそういうリクエストは無理だと言われました。これはホテルとexpediaと、どちらが悪いのでしょうか?
4out of 5
by A verified traveller

Lack of air conditioning

Posted 19-Aug-2016
The lack of a proper air conditioning is very disappointing. It is like having aircraft engine in the room. Otherwise this hotel is excellent.
5out of 5
by A verified traveller

Posted 18-Aug-2016
Very nice hotel. Good location and great service Staff were very cordial
2out of 5
by A verified traveller

Poor choice - would not go back

Posted 17-Aug-2016
We were completely disappointed in the hotel. We asked for a non smoking room. When we arrived and got our keys, we went to the room - the keys did not work. A maintenance worker let us in and the room smelled like smoke. We got switched to another building/room. Room was nice. It was late so we went to eat in the restaurant on property. Service slow, food dried out, appetizers brought as the same time as the meal. Was bad for other diners too. Poor man next to us didn't even get to eat his meal as the manager came over to ask him about something he refused and they started to "bicker" over it. He was very calm and matter of fact, but the manager wanted to prove her correctness instead of taking care of the situation and letting the man eat the food he was delivered. And this was for meals that are priced at $28 per entree'. Would not go back. Also, this hotel is not within 1/2 mile of Monterey Bay Aquarium as the website suggests - it is almost 3 miles away.
4out of 5
by A verified traveller from La Crescenta CA

Nice Hotel

Posted 17-Aug-2016
Pros: Nice lobby and grounds, staff are very friendly and helpful.
Location: Wharf and aquarium - Bubba Gumps!
Lovely lobby and grounds. Rooms are spacious and nicely decorated. Parking was a bit challenging late at night because the location is not close enough to walk to sites. The breakfast was very good but if you don't get a breakfast with your room the buffet is quite expensive. We opted to order off the menu instead since we are not big eaters. I am fussy about sheets and they did not seem to fit well as I got out of bed a few times to smooth the "pleats" that kept forming, A/C was free standing and a bit noisy and we heard a dog barking during the morning in an adjacent room.
4out of 5
by A verified traveller from Orlando, FL

Nice hotel near Monterey Peninsula

Posted 16-Aug-2016
Pros: Location, pool and hot tub!
Cons: Breakfast buffet food quality was fair, could use improvement for the price.
Location: Close to local golf, Carmel valley wineries, State parks.
Stayed there while playing golf and visiting the Carmel Valley wineries
5out of 5
by A verified traveller

Posted 15-Aug-2016
Had a great time. Staff very friendly and love the grounds.
5out of 5
by A verified traveller from Rio de Janeiro

Excelente hotel

Posted 15-Aug-2016
Muito bom recomendo a todos com familia excelente funcionarios e atendimento primoroso. recomendo