Ratings based on 4,120 Verified Reviews

4.0 out of 5
76% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent service

Posted 08-Jan-2017
Excellent service with a very attentive staff. Meals at Tusca were excellent. Hotel could use some renovations. Spacious quiet rooms.
2out of 5
by A verified traveller from ca

酒店设施老旧

Posted 05-Jan-2017
这家酒店地理位置还不错,但是设施十分老旧,客房服务不及时和需要的用品并不能提供,比如拖鞋。但是服务人员的态度还是挺友善。这是一家风景不错,但是设施普通的酒店。
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Jan-2017
Pros: location
Cons: restaurant - staff service need to improve ,on 12/30/16 morning at restaurant , waiter ( Indian man) was not good enough to serve to the public
location is good , however restaurant services need to improve ,especially waiter at Restaurant .
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel w amenities for kids

Posted 31-Dec-2016
We had a 2 and 5 year old with us and really Loved this hotel. Fire pit to roast marshmallows, games and a nice pool. Room service food was just ok for dinner, but the breakfast in the restaurant was much better. overall, we would book this hotel again.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Dec-2016
Pros: Atmosphere
Cons: Would suggest to have proper door for wash room, would recommend to have lock.
Nice property, enjoyed their outdoor fire place near to the pool area/
2out of 5
by A verified traveller

Felt cheated on the price

Posted 28-Dec-2016
Nice hotel. Nice ambience. I thought I got a good deal on this hotel. However they charge $22 per night resort fee that was not mentioned earlier.
3out of 5
Recommended
for Everyone
by A verified traveller

Comodo

Posted 27-Dec-2016
Centrico, cómodo en general todo bien, el personal agradable
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to beach harbor & restaurants

Posted 22-Dec-2016
Pros: The fitness center
Cons: good 'surface' cleaning - but could use a 'deeper' clean in some areas
Location: There are two harbors and great selection of restaurants nearby
We really enjoy staying at the Hyatt - the fitness center and close proximity to the harbor are really important to us.
1out of 5
by A verified traveller

Since when the Hyatt Regency became a party hotel?

Posted 16-Dec-2016
The bottom line is...................I always use Hyatt. This was the worst experience ever. People drank, fought, screamed in the " HALLWAY" where rooms are located from 11 pm to 4 am. Called the front desk and security, but they could not control the people. I could not sleep at all. Very disappointed how staff handles the unexpected incidences like this.
1out of 5
by A verified traveller

Resort fees should be illegal...and no free coffee

Posted 15-Dec-2016
Resort fees should be illegal...when I pay for something I expect not to have to pay more after my stay...very simple