Indoor pool, a heated pool

Reviews of Stargazer Inn and Suites

2.5 out of 5
Stargazer Inn and Suites
1046 Munras Ave, Monterey, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 641 out of 1238 reviews" "
Rating 8 - Good. 402 out of 1238 reviews" "
Rating 6 - Okay. 119 out of 1238 reviews" "
Rating 4 - Poor. 47 out of 1238 reviews" "
Rating 2 - Terrible. 29 out of 1238 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jacqueline

Travelled with family, Travelled with family and small children
The rooms are outdated and not pristine but they offer great room /beds , options for families and groups. The indoor pool is great for kids, heated and a hot tub available. It’s a great budget friendly option for families or students. It’s a very short drive to bustling areas and tourist areas within Monterey. It’s definitely walkable too, a mile or so from restaurants and shops. My second stay here and Il be back again.
Stayed 1 night in Apr 2024
Response from Jasmine on 15 Apr 2024
Thank you for the rating. We appreciate you taking the time to leave feedback.

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price. Very comfortable. We were looking forward to swimming but never used the pool because it was constantly being overrun by a bunch of little kids. That was the only downside.
Stayed 1 night in Apr 2024
Response from Stargazer INN on 13 Apr 2024
Dear Guest, Thank You for taking time to give us feedback and for choosing to stay with us! We hope enjoyed your stay and come visit us soon!

8/10 Good

Tyler

Travelled with family and small children
Liked: Cleanliness
Cute vintage spot, enjoyed my time here! Helpful staff.
Stayed 2 nights in Apr 2024
Response from Stargazer INN on 13 Apr 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us!

10/10 Excellent

Carson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice!
Stayed 1 night in Apr 2024
Response from Stargazer INN on 10 Apr 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us. We hope you enjoyed your stay and come visit us soon!

10/10 Excellent

francisco

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Jasmine on 10 Apr 2024
Dear Guest. We appreciate your feedback on your stay with us.

10/10 Excellent

Jabbar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Care Team on 8 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

William

Travelled with family and small children
Liked: Staff & service
A
Stayed 1 night in Apr 2024
Response from Jasmine on 7 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Melecio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean!
Stayed 2 nights in Apr 2024
Response from Front Desk on 6 Apr 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us. We hope you enjoyed your stay and come visit us soon!

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice and clean for a decent price.
Stayed 1 night in Mar 2024
Response from Front Desk on 6 Apr 2024
Dear Guest, Thank You for taking time to give us feedback and for choosing to stay with us. We hope you enjoyed your stay and come visit us soon!

8/10 Good

Aldo, Wildomar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay with the family. Parking is limited but one must remember its Monte Rey, CA. The pool is awesome.
Stayed 1 night in Apr 2024
Response from Jasmine on 5 Apr 2024
Dear guest. We appreciate your feedback on your stay with us.

8/10 Good

James, Danville

Travelled with family and small children
Liked: Cleanliness
Close to aquarium
Stayed 1 night in Apr 2024
Response from Front Desk on 4 Apr 2024
Dear Guest, Thank You for taking time to give us feedback and for choosing to stay with us.

6/10 Okay

Ismael

Travelled with family
ok for the money needs wi fi and ice machine is too far from room.
Stayed 2 nights in Mar 2024
Response from Front Desk on 4 Apr 2024
Dear Guest, Thank You for taking time to give us feedback and for choosing t stay with us.

10/10 Excellent

yolanda

Travelled with family
Liked: Staff & service
Indoor pool, but needs a re-fresh
Stayed 1 night in Apr 2024
Response from Front Desk on 4 Apr 2024
Dear Guest, Thank You for taking time to give us feedback and for choosing t stay with us

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on 3 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Okay

Emily

Travelled with partner
SO loud all night - we were upstairs across the hall from the housekeeping area which may be why, but it was ridiculous. Sounded like the walls were possessed. Also, blinds did not close correctly and left it quite bright in addition to being noisy.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 3 Apr 2024
Dear Emily, we apologize for the inconvenience and discomfort you experienced during your stay with us. It is disheartening to hear about the noise disturbances and issues with the blinds in your room. Please know that your feedback is important to us, and we will address these issues promptly to ensure a more pleasant stay for our guests. Thank you for sharing feedback about your stay and helping us identify what can be done better. Should your adventures bring you back our way, please allow us the opportunity to deliver the exceptional stay you deserve at Stargazer Inn and Suites.Best regards,Guest Experience Team

10/10 Excellent

Eunice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Mar 2024
Response from Customer Care Team on 3 Apr 2024
Dear Eunice, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Stargazer Inn and Suites. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best regards,Guest Experience Team

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet. Thanks.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 3 Apr 2024
Dear May, we are thankful for giving our hotel a splendid rating for our facilities and services. We aim to deliver clean, calm accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best regards,Guest Experience Team

10/10 Excellent

Taymour

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on 2 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Julie

Great location and price.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 2 Apr 2024
Dear Julie, thank you for letting us know you had a great stay at Stargazer Inn and Suites. We're glad our convenient location and modest prices worked out so well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best regards,Guest Experience Team

8/10 Good

Claudia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacey area with sufficient beds for all
Stayed 1 night in Mar 2024
Response from Customer Care Team on 2 Apr 2024
Dear Claudia, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for spacious and adequate accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our facilities. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Stargazer Inn and Suites on your next visit!Best regards,Guest Experience Team

8/10 Good

Karen, Chico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Care Team on 29 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Kaylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jasmine on 27 Mar 2024
Dear Guest. Thank you for your feed back on your stay with us.

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls were very thin and you could hear the cleaning staff start very early, it was super hard to sleep in because of all the noise. Other than that, great place to stay.
Stayed 1 night in Mar 2024
Response from Front Desk on 24 Mar 2024
Dear Guest, Thank You for taking time to give us feedback and for choosing to stay with us!

6/10 Okay

Laura-Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean but very dated and dark. Towels were thin. Could use a refresh
Stayed 2 nights in Mar 2024
Response from Front Desk on 24 Mar 2024
Dear Guest, Thank You for taking time to give us feedback and for choosing to stay with us!

6/10 Okay

Jason

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was an ok spot. Walls a bit thin which left for some sleepless nights while on a business trip. Front desk answered emails promptly before the trip. But after the trip I messaged them twice about their lost and found services (I accidentally left a computer charger) and never got a response. Room services were excellent. Everything else as expected for a mid to lower tier hotel.
Stayed 5 nights in Mar 2024
Response from Jasmine on 21 Mar 2024
We are sorry to hear that. Sorry for the inconvenience!

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were really nice. Room cleaning awesome.
Stayed 3 nights in Mar 2024
Response from Front Desk on 21 Mar 2024
Dear Guest, Thank You for taking time to give us feedback and for choosing to stay with u. We hope you enjoyed your stay and come visit us soon.

10/10 Excellent

?

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 1 night in Mar 2024
Response from Jasmine on 19 Mar 2024
Thank you

6/10 Okay

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The indoor pool is nice. Maybe add a smoking section somewhere outside?
Stayed 1 night in Mar 2024
Response from Jasmine on 19 Mar 2024
Dear Guest. We appreciate your feedback on your stay with us.

8/10 Good

Alberto

Stayed 1 night in Mar 2024
Response from Jasmine on 7 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Susan

Travelled with family, Travelled with group
Extra good, not excellent. Couldn’t get fireplace to work. Disappointed there was no breakfast. Coffee tasted bad. Need pool towels near pool, not in office. Office staff was very friendly and accommodating. Room was comfortable and clean.
Stayed 2 nights in Mar 2024
Response from Jasmine on 21 Mar 2024
We are sorry to hear that. Sorry for the inconvenience!

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy and room was at top of stairs. Busy area. Was ok for one night.
Stayed 1 night in Mar 2024
Response from Stargazer INN on 17 Mar 2024
Thank You for your feedback.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping does a wonderful job, not only do they clean the rooms they clean the railings and floor mats outside, they are kind and ready to help you with whatever you need.
Stayed 3 nights in Mar 2024
Response from Front Desk on 16 Mar 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us. We hope you enjoyed your stay and come visit us soon.

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is well maintained and very clean. Lately I have problems getting comfortable in a hotel bed but the bed was comfortable. I slept all night and without any back or neck discomfort the next day.
Stayed 1 night in Mar 2024
Response from Jasmine on 12 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Janet

Stayed 2 nights in Mar 2024
Response from Customer Care Team on 12 Mar 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

2/10 Terrible

Vaela Baleicakau

Disliked: Staff & service
This property allowed a booking to be made after 10pm - I was returning from LA and arrived at 1.45am only to find out that reception was closed. I slept in my car and got up at around 7am to cancel and request for refund but they wouldn’t even refund my money! Never recommending this place
Stayed 1 night in Mar 2024
Response from Customer Care Team on 12 Mar 2024
Dear Vaela, we deeply regret the inconvenience you experienced with your late arrival and the closure of our reception. We sincerely apologize for the trouble and frustration caused. Please be assured that we will review our procedures to prevent such occurrences. We understand your disappointment regarding the refund, and we would like to discuss this matter further to find a suitable resolution. Kindly allow us time to investigate the matter and inform you accordingly. We look forward to hearing more from you and learning how we can make this right.Best regards,Guest Experience Team

4/10 Poor

Summer

Stayed 2 nights in Mar 2024
Response from Customer Care Team on 15 Mar 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quaint
Stayed 2 nights in Mar 2024
Response from Customer Care Team on 11 Mar 2024
Dear Nelson, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and quaint accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Stargazer Inn and Suites on your next visit!Best regards,Guest Experience Team

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and comfortable, easy check in, very reasonably priced when I was here.
Stayed 1 night in Mar 2024
Response from Stargazer INN on 5 Mar 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us. We hope you enjoyed your stay and come visit us soon.

10/10 Excellent

John

Stayed 1 night in Mar 2024
Response from Customer Care Team on 23 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 Poor

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you don’t like to sleep at night then definitely book this hotel. The room did t have real blinds or curtains, they had very very very old wood shutters. These do not block out light at all and they leave the “hallway” lights on all night which makes for a horrible combination when you try to sleep. I barely slept at all the few nights I was there because the inside of my room was light up like daylight ALL NIGHT LONG!
Stayed 3 nights in Feb 2024
Response from Stargazer INN on 1 Mar 2024
Dear Guest, Thank You for taking time to give us feedback and for choosing to stay with us.

10/10 Excellent

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to MB Aquarium. Nice indoor pool for kids.
Stayed 1 night in Feb 2024
Response from Jasmine on 28 Feb 2024
Dear Guest. We appreciate your feedback on your stay with us.

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Care Team on 29 Feb 2024
Dear Guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing that was wrong with the stay was the bathtub was clogged other than that it was perfect
Stayed 1 night in Feb 2024
Response from Jasmine on 27 Feb 2024
Dear Guest. We appreciate your feedback on your stay with us.

6/10 Okay

Sean

It was ok
Stayed 1 night in Feb 2024
Response from Jasmine on 27 Feb 2024
Dear Guest. We appreciate your feedback on your stay with us.

10/10 Excellent

Gwen

Travelled with group
Liked: Amenities
The pool was nice and having a balcony was great
Stayed 3 nights in Feb 2024
Response from Jasmine on 24 Feb 2024
Dear Guest. We appreciate your feedback on your stay with us.

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in beautiful Monterey!!
Stayed 1 night in Jan 2024
Response from Jasmine on 23 Feb 2024
Dear Guest. We appreciate your feedback on your stay with us.

8/10 Good

Wendi

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall good experience, parking is kind of tight. Rooms are cute, but can hear everything from your neighbors on both sides and above. Beds could be more comfy, but I’m kinda high maintenance….lol Staff was super friendly.
Stayed 2 nights in Feb 2024
Response from Jasmine on 23 Feb 2024
Dear Guest. We appreciate your feedback on your stay with us.

10/10 Excellent

SRINIVASA, edmonton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were very understanding and sweet. They helped us check in and check out very easily. The rooms were very clean!
Stayed 1 night in Feb 2024
Response from Jasmine on 22 Feb 2024
Dear Guest. We appreciate your feedback on your stay with us

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool and hot tub amidst large room and easy access to restaurants, stores, and breakfast locations made this easy to get to and from Monterey beach and aquarium. I'd come back here again.
Response from Stargazer INN on 20 Feb 2024
Dear Guest, Thank You for taking time to give us feedback and for choosing to stay with us. We hope you come visit us soon!

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Feb 2024
Response from Customer Care Team on 19 Feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team