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Rating 10 - Excellent. 496 out of 708 reviews" "
10 - Excellent
496
Rating 8 - Good. 125 out of 708 reviews" "
8 - Good
125
Rating 6 - Okay. 47 out of 708 reviews" "
6 - Okay
47
Rating 4 - Poor. 24 out of 708 reviews" "
4 - Poor
24
Rating 2 - Terrible. 16 out of 708 reviews" "
2 - Terrible
16
9.4/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Shilu
Travelled with family, Travelled with family and small children, Travelled with pets
Great for families. Unfortunately we were there during construction so no playground on site right now but it sounds like they are remodeling for something bigger and better. We are excited to return and see what it is!
Response from Stephanie Sarpy - Front Office Supervisor on 7 Feb 2024
We greatly appreciate this valuable feedback and are delighted you enjoyed your stay with us! Please do not hesitate to contact us directly if you have any additional comments on your stay or need assistance with a future visit. We look forward to welcoming you back to the Ranch!
I completely loved the ranch but was little confused how some workers didn’t seem to care at all.
One ins
Amy
Stayed 1 night in Jan 2024
8/10 Good
marius
6 Jan 2024
marius
Stayed 2 nights in Jan 2024
Response from Stephanie Sarpy - Front Office Supervisor on 7 Feb 2024
We greatly appreciate this valuable feedback and are delighted you enjoyed your stay with us! Please do not hesitate to contact us directly if you have any additional comments on your stay or need assistance with a future visit. We look forward to welcoming you back to the Ranch!
10/10 Excellent
Annie
1 Jan 2024
Annie
Stayed 3 nights in Dec 2023
Response from Stephanie Sarpy - Front Office Supervisor on 7 Feb 2024
We greatly appreciate this valuable feedback and are delighted you enjoyed your stay with us! Please do not hesitate to contact us directly if you have any additional comments on your stay or need assistance with a future visit. We look forward to welcoming you back to the Ranch!
Very nice property for family with kids. Sports ( Golf, Tennis, Pickleball, Swimming, Hiking) facility is fantastic. Good dining options around the facility.
MANAS
Stayed 3 nights in Dec 2023
Response from Stephanie Sarpy - Front Office Supervisor on 7 Feb 2024
We greatly appreciate this valuable feedback and are delighted you enjoyed your stay with us! Please do not hesitate to contact us directly if you have any additional comments on your stay or need assistance with a future visit. We look forward to welcoming you back to the Ranch!
8/10 Good
Barbara
15 Dec 2023
Always spectacular. The oak trees, vineyards, lavender.
Barbara
Stayed 2 nights in Dec 2023
Response from Stephanie Sarpy - Front Office Supervisor on 7 Feb 2024
We greatly appreciate this valuable feedback and are delighted you enjoyed your stay with us! Please do not hesitate to contact us directly if you have any additional comments on your stay or need assistance with a future visit. We look forward to welcoming you back to the Ranch!
This was our second time staying at this resort, and it was just as stunning as I remembered. Absolutely beautiful property with wonderful rooms and helpful staff. My only small gripe would be that some of the outlets in our room didn’t work, and the headboard light was not working for some reason as well. Overall another amazing stay. You won’t regret vacationing here!
Wesley
Stayed 3 nights in Nov 2023
4/10 Poor
Victor
Travelled with family
26 Nov 2023
Disliked: Cleanliness, staff & service, amenities
To the restaurant: please don't serve the same vegan dish under two menu headings (cabbage, mushroom.) The vegan pasta was gross. Please up your game here I can spend this much money in SF for easily better vegan food at Shizen or similar.
Also, no one in any department on the property answers the phone. Seriously. In room dining, guest services, activities, 10 calls each no answer.
Victor
Stayed 1 night in Nov 2023
10/10 Excellent
Anthony, Glendale
Travelled with family and small children, Travelled with partner
Stayed here with my wife and 8 month old daughter for one night on trip back home from Northern California.
When you have a baby it’s not easy to feel accommodated at places you stay but this hotel resort was very welcoming to families of all ages and sizes.
We loved our stay here and actually wished we could stay an extra night. The rooms were spacious and quiet. Plus the property is large enough to go for a walk and see deer and turkeys grazing. Also they have shuttles that will pick you and bring you to clubhouse if you need a lift.
Highly recommended and we look forward to staying here again.
A/C filled the room with bad smell
Staff lost paperwork and implied I tried to avoid paying pet fee: during the check-in I told receptionist I have a dog, agreed to pay the pet fee and filled out the pet form. The next day staff was investigating dog noise and I said our dog was quiet. Staff told me I didn't pay the pet fee and I should fill out the form, when I told them I did fill it out during the check-in they continued to insist I need to fill it out and implied I was lying. They did not apologize for making a mistake until I confronted them.
Andrii
Stayed 3 nights in Oct 2023
10/10 Excellent
Solange
17 Oct 2023
Solange
Stayed 1 night in Oct 2023
10/10 Excellent
Daniel
Travelled with family and small children, Travelled with pets
I stay in a lot of upscale hotels, but this one is extremely overrated and overpriced. I had wanted to stay at the CVR for some time now, and I am very disappointed with my stay. The property is so spread out that you need to take your car to the lobby or get a golf cart ride. Needless to say that nobody hangs out in the lobby unless they are passing through to go to eat. Rooms are not easily accessible and you need to lug your bags up and down stairs. Breakfast buffet was subpar with a very limited choice of food. Croissants were hard/old, à la carte avocado toast was tough, and eggs were rubbery. The buffet was not worth the price at all. The waiters seemed bothered when we asked them something and did not make us feel welcome. We did not eat dinner at the restaurant, but went to Lucia at Bernardo which is amazing. We changed room because we could hear the busy road from our room even though we had requested a quiet room. Our second room was nice. I paid almost $2000 for 2 nights. This 2-night stay was worth $800 at most. This place is overrated. Service it not what you would expect for the price. I would not stay there again.
The lodge lobby was nice. Otherwise our experience was totally disappointing. Our room was false advertising. The room condition didn’t match description for the high cost we paid. The room was filled with a bad odor, and came with a dusty outdoor tub that is street-facing. We reached out to the staff, who kept us waiting for 30-45min and never got back to us. We wouldn’t want to stay in the room even if it were for free. We ended up departing the property. This experience ruined our vacation :(.
Fun for kids and adults that have a lot of activities and they’re pool is open 24 hours with warm water we love it
Laura
Stayed 2 nights in Jun 2023
Response from Stephanie Sarpy - Front Office Supervisor on 7 Jul 2023
Thank you for taking the time to share your feedback! We hope to see you again soon!
8/10 Good
Alicia
12 Jun 2023
Alicia
Stayed 2 nights in Jun 2023
Response from Stephanie Sarpy - Front Office Supervisor on 7 Jul 2023
Thank you for taking the time to share your feedback! We hope to see you again soon!
6/10 Okay
Yoon Sung
Travelled with family
29 May 2023
Disliked: Cleanliness
Room was not clean and not prepared throughout
Yoon Sung
Stayed 2 nights in May 2023
Response from Stephanie Sarpy - Front Office Supervisor on 8 Jul 2023
Thank you for taking the time to share your feedback! I am sorry that the room was not thoroughly prepared for your arrival. We hope we are able to make it up to you in the future.
This property was absolutely beautiful. The staff was great, the food was amazing, the room was lovely. I brought my wife there for her birthday. She wanted a relaxing, stress free getaway and this place checked all the boxes. Can’t wait to go back.
Amazing Property. The property is vast and its amenities are plentiful. I wish we could have stayed longer.
Bryan
Stayed 1 night in Dec 2022
6/10 Okay
David
12 Dec 2022
Liked: Amenities
Disliked: Property conditions & facilities
room had a water leak, staff was slow to repsond.
David
Stayed 2 nights in Dec 2022
6/10 Okay
Una
Travelled with family
2 Dec 2022
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Enjoyed our stay but felt it was really overpriced for what it was. Service was exceptional but the rooms were basic and lots of the activities had additional fees. I think this property is more suited for the ultra rich who can afford all of the extras that would have made the stay extra special and not your average joe who decided to splurge for a special treat.
We really enjoyed our stay. We were there to celebrate my husband's birthday and they sure made us feel special with welcome treat & champagne.
We had fun hiking on the premise and visiting the little farm for a meet & greet with the animals. The only downside I'd say is that the pool that allows children is 2 minute car ride away. We didn't end up going to the pool as logistics would be too much hassle with our toddler. Regardless, we're very happy with our stay!
I thought the hilltop yoga was great and great to be able to walk around the grounds, garden ,vineyard, club house etc.
The spa facility was excellent and the employees at the spa were great and attentive. The room was nice and private and spacious. Was not a fan of the food in the main dining and the drinks were ok, weak.