Ratings based on 1,661 Verified Reviews

3.5 out of 5
72% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller

Cleanliness

Posted 22-Jun-2018
Could be a little cleaner around the hotel. Nice staff.
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 20-Jun-2018
5 out of 5
Recommended
for Everyone
by a verified traveller

Close to 17 mile drive, restaurants, ocean

Posted 20-Jun-2018
For the price very convenient to ocean 17mile drive. Clean and courteous staff!
2 out of 5
by a verified traveller

This traveller left a rating score only Posted 17-Jun-2018
2 out of 5
by a verified traveller from Monterey

Staff not friendly or helpful

Posted 17-Jun-2018
Staff was rude upon entering with other checking in. We got same unfriendly service. My cc card was charged twice. With basically no solution Oja (staff members) said. Had to wait to try tomorrow for a manager. Whom he said had no way to reach. And basically that was nothing her could do. Put a strain financially on the trip for my daughters graduation.
4 out of 5
by a verified traveller

Posted 16-Jun-2018
fine and and comfortable, little old needs some updates
3 out of 5
Recommended
for Everyone
by a verified traveller

Friendly staff, close to everything

Posted 14-Jun-2018
Staff were very accomodating, room service was great, pool was noce (the hot tub could use better bubbling effect). Not all guests were stopped from smoking in the hot tub area, which stopped me from being able to enjoy it as I left the area. Room was average, kept in nice shape, clean, beds were comfortable (except they keep the plastic on the sofa bed mattress and it constantly made noise through the night). My daughter said she would like to see the same hot chocolate available as she has seen at other hotels for kids since she doesnt drink coffee or tea. Overall, the price was right cor what you paid. Ive stayed here before and will again in the future.
2 out of 5
by a verified traveller

Posted 12-Jun-2018
Would not recommend this hotel. Felt unsafe and area is very noisy. Rooms have cinder block walls that give it a cold, gloomy feel. Spend a little more, you'll be much happier!
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 12-Jun-2018
5 out of 5
Recommended
for Everyone
by a verified traveller from Florida

Posted 12-Jun-2018
Loved this hotel and staff. I feft safe. Room was super quite and comfortable. There were lots of food choices in and around the hotel. Would stay here again.