Ratings based on 1,493 Verified Reviews

3.5 out of 5
73% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Aug-2017
Nice stay.....Easy parking...Room was clean.........
Comment from Hotel Management
08-Aug-2017 by Brenda Front Desk , Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveller from vancouver, Canada

Posted 31-Jul-2017
Clean hotel in a good location. Great to be so close to whole foods. Comfortable beds. Room was near the stairs and we could hear people coming up and down early in the morning. Not great soundproofing.
3 out of 5
by A verified traveller from College Station, TX

Okay for one night

Posted 28-Jul-2017
We were only staying one night in Monterey as we traveled up the PCH. The hotel was okay for just one night, but I would not want to stay there for multiple days. It was clean and relatively comfortable, and efforts have been made to renovate, but the renovation seems to have been hastily done in some places. The floors in the rooms look like a DIY project. The staff was friendly and accommodating, and the on-site restaurant was great.
3 out of 5
by A verified traveller

This used to be a very nice hotel. However, with

Posted 23-Jul-2017
Pros: Convenient, big room, nice room.
Cons: The items I mentioned above. Also, the hot tub was extremely hot - 104. Much too hot.
Location: Lots to do, not enough time. Much to choose from in the restaurant department. Not the restaurant accompanied with the hotel though.
The heated swimming pool wasn't heated. Said there was a problem. The WiFi didn't work. Said they were having a problem. The TV didn't work. Called maintenance and they said the TV cable had not been connected. So they connected it. The Fitness room was very small with minimal equipment. The bicycle, the one and only, would not work for me, as the seat was much too high, and I could not lower it. They offered to sometime send maintenance to lower it. I figured that wasn't worth it, as maintenance would have to be called again to adjust it for the next person. In addition, the restaurant that was connected to the hotel had problems. I waited over an hour for my food. Almost gave up. Then, they were supposed to give me a discount because I was staying at the hotel, but I forgot to ask, and they never offered. By then, I just wanted to get out of there, never to return. The staff was courteous, and room was clean and quite large. But time has taken a large toll on this hotel. I would not stay there again, nor would I recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveller from Orangevale, CA

Pleasantly surprised

Posted 23-Jul-2017
Pros: The new furnishings - hotels just down the street for more money per night are dated or worn and these furnishings were nice.
Pleasantly surprised for the price I paid. Will definitely stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveller

low price in the location

Posted 20-Jul-2017
Pros: convenient location, low price in the area.
Cons: the internet WIFI was very slow and it will interrupt always when using it.
the hotel is in a convenient location and have a lot of parking space for guest parking.
2 out of 5
by A verified traveller

Definitely BUDGET friendly

Posted 19-Jul-2017
This hotel was definitely a budget friendly place. I honestly feel it would have been worth the extra money to stay at a nicer place. My husband and I stayed 2 nights here while on vacation for our 6 year anniversary. The first room we were given reeked of wet dog and swampy water (sort of like an old swamp cooler) the next room was better but we could hear the guest next door flush every time they used the bathroom. The towels were super stiff and there was NO MICROWAVE! This was a huge inconvenience for us seeing as though we were traveling with our 3 month old. In order to warm anything we had to walk to the main lobby and use their old microwave. The room did have a mini fridge, although it was barely cold enough to keep our leftovers cool. One big convenience is the hotel is literally right next to the gas station and right off of the highway. It's a catch 22 because while you don't have to drive far for midnight snacks, there is constant traffic right outside your window. Needless to say You definitely get what you pay for here. If you're looking for a cheap place to crash then it's fine but if you're looking for a relaxing/romantic experience, I recommend paying the extra money to stay at a nicer hotel closer to the warf.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Jul-2017
I highly recommend this hotel. Very reasonably priced and very comfortable beds. Staff were extremely helpful
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice and clean hotel

Posted 10-Jul-2017
Nice and clean hotel. It's at a central location right next to shopping district.
3 out of 5
Recommended
for Everyone
by A verified traveller

Comfort/staff.

Posted 09-Jul-2017
Pros: Price/cleanliness.
Cons: Paint.
Location: Good location.
The hotel room doors were difficult to close 'quietly'; thus we were awaken early and late by other motel guests going in/out of their rooms at all times of the day and night. Restaurant: very friendly, good food. Cleaning staff: very friendly and responsive to needs. Very clean rooms, could use some paint.