Ratings based on 301 Verified Reviews

2.8 out of 5
54% of guests recommend
3.2 Room cleanliness
2.7 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveller from Los Osos.

Great hotel for the price.

Posted 16-May-2017
We traveled with our two grandchildren and were very pleased with and the complementary waffles for breakfast. The hotel staff were very accommodating and pleasing to talk to. We were close to all sorts of restaurants and shopping areas. Several parks for the children were also nearby. We enjoyed our stay.
3 out of 5
Recommended
for Everyone
by A verified traveller from monterey,ca.

Clean and and not too expensive

Posted 02-May-2017
My only complaint was the toilet would not always flush and not enough light over table to write by. Also, the lady wanted a dollar to send a fax.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 21-Apr-2017
Pros: The location
The hotel staff were nice and provided all the information we needed.
4 out of 5
Recommended
for Everyone
by A verified traveller from Argentina

nice stay

Posted 17-Apr-2017
Pros: cleanness, big room, comfortable, good staff helpful
Cons: evrything is ok.
Location: restaurants and highway to go anywhre
Very good staff, hospitable and helpful. I requested to change the type of room since we have a baby and a king bed room was more comfortable. Hotel rep was able to do so with no problem. Room big very clean and comfortable. Breakfast was ok too. The only disadvantage has nothing to do with the hotel but with people when they leave a room are noisy at early morning, they should respect more the rest of the guests. I highly recommend this hotel.
1 out of 5
by A verified traveller from California

Worst Management

Posted 14-Apr-2017
Pros: The room was decent.
Cons: Get rid of the management or owners. Whoever was running the front desk and whoever is in charge of housekeeping.
Location: Location was fine.
I am usually a very generous reviewer but this was totally unacceptable. I hate leaving bad reviews but I can't let this one go by. We stayed for 3 nights for work. The front desk guy was incredibly rude. We arrived and were in line to check in. The woman in front of us had 4 kids and was with her sister who had 2. It is Easter vacation remember. The brochure states kids stay free. That man refused to honor the brochure and insisted that she had to pay 10 dollars per child per night. She showed him his own brochure and he dismissed it. He argued the same thing with the sister who was getting the other room. They gave in and paid him I'm sure to salvage their kids vacation plans. When it was my turn all I asked was if this was a smoking room and he started yelling "NO SMOKING" "NO SMOKING" and waving his arms around like a nut. I merely pointed to the sign behind which actually said they DID have smoking rooms at the hotel, told him I understand if they are out of them but that the hotel did allow smoking. He shoved my information back at me and told me to go I could get a refund. Unbelievable. We took the room because we had to be on the site at 6 the next morning. The housekeeping service was awful. the sink was clogged with food in the drain that was easily fixed by pulling up the plug and cleaning it. The refrigerator was not cold enough to risk keeping food in. I would not stay here nor will any of my workers again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Apr-2017
It was ok the rooms where clean. It was a nice stay one thing I would have changed was the shower curtain they had mold on them other then that the room was clean
5 out of 5
Recommended
for Everyone
by A verified traveller from W

The owners were very nice.

Posted 08-Apr-2017
Clean, spacious room for a great value and in a great location.
4 out of 5
Recommended
for Everyone
by A verified traveller from oregon

Newly remodeled room, very clean and modern.

Posted 01-Apr-2017
We got a spacious and clean room, bathroom was the cleanest motel bathroom I've seen in a long time - featuring glass tile and new fixtures. Checkin was easy, host very pleasant.
1 out of 5
by Jeremiah

Terrrible hotel

Posted 06-Feb-2017 on Hotels
Do not stay here. It's very unprofessional I booked my hotel on the website hotels.com when I got to the hotel they said they had no record that I booked my hotel. Lady then told me since I was paying with my debit card that there was $200 deposit but if I pay with cash there's no deposit. The hotel next-door was really ghetto and the manager a resident were arguing
1 out of 5
by A verified traveller from seaside

VERY rude service

Posted 05-Feb-2017 on Hotels
I stayed at this hotel twice and never will again. The hotel itself was nice besides an uncomfortable bed. Location great. But the Indian guy at the front was rude to us every time we had to deal with him. First he's rude about how we didn't have a credit card (had to pay cash). An overall very rude vibe. Then the kicker when we checked out he said our room was "really messy" I said is that not average? No response. I said is that not what you normally see? No response. He finished the process without saying anything... Not even good bye... He acts socially weird. The room was completely clean beside the trash can (which was, admittedly, full) but it was also a very small bathroom size can. And our bed was unmade. That's it. I've left hotel messier than this and had the check out people be so nice. The parking lot is ghetto and scapres your car if it's low.