Aerial view
Check availability

Reviews of Royal Decameron Club Caribbean – All Inclusive

3.5 out of 5
Royal Decameron Club Caribbean – All Inclusive
A1, Runaway Bay, Runaway Bay, Saint Ann

Reviews

7.2

Good

Rating 10 - Excellent. 263 out of 1002 reviews" "
Rating 8 - Good. 317 out of 1002 reviews" "
Rating 6 - Okay. 208 out of 1002 reviews" "
Rating 4 - Poor. 98 out of 1002 reviews" "
Rating 2 - Terrible. 116 out of 1002 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Shawn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Poor or no internet service, food wasn’t the best, poor signage to find the hotel, road was bad in going to the hotel Staff were accommodating
Stayed 2 nights in Apr 2024

2/10 Terrible

Frangeudi Rodriguez

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At the resort they make me pay again because i have and error in my booking that was for 2 person but they booking just show one and nobody couldn’t help me so they asked me if I want my second guess I have to pay again is was so frustrating i don’t recommend it
Stayed 2 nights in Apr 2024

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness
Internet connection not very good,but overall not a bad place for relaxation
Stayed 3 nights in Apr 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Kaira

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Margaret

Travelled with partner
Liked: Cleanliness
Customer service needs a lot more attention at front desk and in the dining areas,some staff were excellent and others need more training.Communication needs improvement
Stayed 6 nights in Apr 2024

8/10 Good

Everton

Liked: Cleanliness, amenities
Good little hideaway at reasonable price if your not too fussy about modern style n renovation, great beach and staff plus the food surprise me everytime 😀
Stayed 3 nights in Mar 2024

10/10 Excellent

Velterine

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Beautiful scenery. Friendly and helpful staff. Great meal meal options. Clean rooms and bathrooms.
Stayed 2 nights in Apr 2024

8/10 Good

Maxine P

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I like the layout of the property
Stayed 3 nights in Apr 2024

6/10 Okay

Nadia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well of course it’s a 3 star hotel but lots of room for improvement, the food buffet is mainly empty and if you should wait for something it takes hours, the May come burnt or looking not edible. Staff are mainly unpleasant, while some make you feel welcome. I think more bar staff is needed when busy, to take pressure off so workers can be more proactive. The making of the beds is a joke, the mattress is half wrapped. Several areas need development but overall it was ok.
Stayed 3 nights in Mar 2024

6/10 Okay

Georgia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't enjoy the food. A bigger variety of food choices would have been better. It would have been nice to have a mini fridge inside of our room.
Stayed 5 nights in Mar 2024

10/10 Excellent

Jacquline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. The food was very good And the privacy along the shore line was lovely
Stayed 3 nights in Mar 2024

8/10 Good

Nasseive

Liked: Cleanliness, staff & service
The vibes was great and clean ground with some staff was great. Need improvements on the boys working at the bars with there foul language and the base on my bed was broken in room166 and shower curtain need to go but otherwise it’s a great place to be .
Stayed 3 nights in Mar 2024

6/10 Okay

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Rajahi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Only issue I had with this place, was the fact that I paid for a room in the courtyard area; and was placed in a more outdated area of the resort, where I was lied to, saying it’s an “upgrade”. When I asked someone who was staying in the courtyard area of the area was more modern, they said yes. Which you can simply tell from the outside, that looks newly renovated. Apart from that, I would definitely recommend going to this resort. It’s very intimate, the vibes are nice and right.
Stayed 7 nights in Mar 2024

6/10 Okay

Denzil

Stayed 8 nights in Mar 2024

10/10 Excellent

Arbunie Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time. This resort is worth it it’s amazing and beautiful. The pictures don’t give this place justice you need to go there and experience it. This is a honest review and everything is included in your room. Bars and restaurants and clubs open tell 2am. Entertainment was amazing. Drinks was strong and amazing. They made our 1year anniversary weekend memorable.
Stayed 2 nights in Mar 2024

8/10 Good

Shaleema

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good and there were plenty of options at the buffet, very good scenery and the entertainment was top tier especially the steel band, would recommend
Stayed 3 nights in Mar 2024

10/10 Excellent

Lanita

Liked: Cleanliness, staff & service, property conditions & facilities
From the beginning to end of our trip, my daughter and I were greeted and accosted by warm and friendly staff. We would definitely stay there again for future trips!
Stayed 6 nights in Mar 2024

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Mar 2024

2/10 Terrible

Roxanne, Bloomfield

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was dirty, there was a smell that was so unbearable, we ended up checking out a day earlier. Even though house cleaning came and mop, there was a scent we could not stand. We had to leave.
Stayed 3 nights in Mar 2024

10/10 Excellent

Vonetta

Stayed 4 nights in Mar 2024

10/10 Excellent

Edward james

Disliked: Staff & service
Stayed 7 nights in Mar 2024

10/10 Excellent

Patsy

Liked: Staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

santiago

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food wasnt good and looks old.
Stayed 3 nights in Feb 2024

2/10 Terrible

Patrice

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
It was very horrible, will never stay there again
Stayed 4 nights in Mar 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, amenities
The property was very clean, beautiful and well maintained, the entrainment team was amazing, front desk team was very pleasant. Dining room team wasn’t that warm and friendly however Stephanie was exceptionally, she provided great hospitality and customer service. I would return just because of the service I received from Stephanie.
Stayed 4 nights in Feb 2024

2/10 Terrible

Sherene

Travelled with family
Disliked: Amenities
The hotel smells bad, we didn’t even check in because the place looks dirty. The staff were very nice but I couldn’t stay. It looked nothing like the website. The food was nasty. I had to pay $$1142.00 to go to a different hotel. Would never recommend to anyone I know.
Stayed 4 nights in Mar 2024
Response from Sophine on 14 Mar 2024
We are sorry to hear about your unpleasant experience at the Royal Decameron Club Caribbean. Your feedback will be taken into consideration for improvements. Thank you for sharing your thoughts.

6/10 Okay

TESTAN

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Patricia

Disliked: Staff & service, amenities, property conditions & facilities
Lousy service not enough food choices
Stayed 2 nights in Mar 2024
Response from sophine on 14 Mar 2024
Thank you for sharing your feedback, Patricia. We're sorry to hear about the lousy service and limited food choices at Royal Decameron Club Caribbean. Your comments will be shared with the management team for improvement. If you have any specific suggestions, feel free to let us know.

6/10 Okay

naltie

Liked: Staff & service, amenities
My biggest problem was the noise I wasn’t able to sleep because of a party outside the property was very loud til 3am
Stayed 3 nights in Feb 2024
Response from Sophine on 14 Mar 2024
We are sorry to hear about the noise issue you experienced at Royal Decameron Club Caribbean. We hope you were able to address this with the hotel staff for a more peaceful stay in the future. Thank you for sharing your feedback, Naltie.

6/10 Okay

Barbara

Travelled with family
Dependant on where you are on the property, the noise from the main road is quite disturbing at night. I'm not sure if there's designated smoking/non -smoking rooms - but unfortunately we were disturbed by a couple who smoked quite heavily - which was our bad luck too, but something to be considered. Also, more sun loungers for the beach areas are needed - there is plenty of space to accommodate this, and they are poorly maintained - this needs to be improved. A little more attention to cleaning of the rooms (e.g the lampshades were dusty ) required, extra hangers, hand towels to be distributed - we did ask for these items,but they never materialised. The garden areas around the rooms are beautifully maintained, with beautiful native plants and vegetation. Staff are friendly and helpful though!
Stayed 3 nights in Mar 2024
Response from Sophine on 14 Mar 2024
Thank you for your detailed review, Barbara. It seems like the Royal Decameron Club Caribbean has some areas that need improvement, such as room maintenance and availability of sun loungers. However, it's great to hear that the garden areas are well maintained and that the staff is friendly and helpful. Your feedback will surely be valuable for the hotel to make the necessary changes.

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the omelette station and pasta station and smoothies as options at the buffet. I appreciate that they had pineapple and cranberry juice to mix with bar drinks. I went in expecting a bit more of a basic experience since it isn’t a 4 or 5 star place but it was good, price was a good value. I appreciate that the staff was polite (would you like some wine my lady).
Stayed 7 nights in Feb 2024
Response from Sophine on 14 Mar 2024
Thank you for sharing your positive experience at Royal Decameron Club Caribbean. It's great to hear that you enjoyed the food options and the polite staff. Your feedback will be valuable for future guests considering this hotel.

2/10 Terrible

Yenique

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was very nice and respectful,helpful and friendly excellent customer service from front desk
Stayed 3 nights in Mar 2024
Response from Sophine on 14 Mar 2024
Thank you for your review, Yenique! I'm glad to hear that the staff at Royal Decameron Club Caribbean was nice, respectful, and provided excellent customer service. It's great when you have a pleasant experience with friendly and helpful staff.

6/10 Okay

Sharon

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
The staff are great, love that it is a small resort and you have the beach huts. Have stayed here a number of times and always look forward to coming back.
Stayed 6 nights in Feb 2024
Response from Sophine on 14 Mar 2024
Thank you for your positive review, Laura. We're glad you enjoyed the staff and the beach huts at Royal Decameron Club Caribbean. Looking forward to welcoming you back again soon!

8/10 Good

Mechelle

Stayed 2 nights in Feb 2024

6/10 Okay

Davina

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 9 nights in Feb 2024

4/10 Poor

Kenneth Philip

Travelled with partner
Disliked: Staff & service
This was our second ( and last) trip to the Royal Decameron if you read the other reviews both positive and negative they are all accurate. We liked The size ,236 rooms makes it intimate The 4 bays plus the 2 pools make acess to the water easy What we didn't like The lack of smiles from the staff and the quality of the service. Simple things like getting coffee in the morning was often an ordeal.I dont blame the staff for their dispositions.They clearly have not been given the resources they need to be successful.
Stayed 6 nights in Feb 2024
Response from Sophine on 14 Mar 2024
Thank you for sharing your experience, Kenneth Philip. It's disappointing to hear about the service issues at Royal Decameron Club Caribbean. Your feedback is valuable for others considering a stay there. We hope your next trip will be more enjoyable .

2/10 Terrible

Karen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing about it saff was rude from check in beach area dirty beach bar the staff was playing a lot of rude songs the food was awful and the room I was disappointed customer service none bar staff dining room staff rude in one sentence hotel need to close down
Stayed 2 nights in Feb 2024
Response from sophine on 14 Mar 2024
Thank you for your feedback, Karen. We are sorry to hear about your negative experience at Royal Decameron Club Caribbean. We will take your comments into consideration to improve our services. We hope you give us another chance in the future.

2/10 Terrible

Micheal

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property is in need of repairs. Outdated and worn facilities and amenities. We didn't sleep the two nights the noise coming from the road is such a nuisance. Toilets don't flush properly. Just a waste of time and money.
Stayed 2 nights in Feb 2024
Response from sophine on 14 Mar 2024
Dear Micheal, we apologize for the inconvenience caused during your stay at Royal Decameron Club Caribbean. We have noted your feedback on the property's condition and noise disturbance. Rest assured, we will address these issues promptly. Your satisfaction is our top priority. Thank you for sharing your concerns with us.

6/10 Okay

Arianna

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
There was not enough food. The guest was not so friendly
Stayed 2 nights in Dec 2023
Response from Sophine on 14 Mar 2024
Dear Arianna, thank you for sharing your feedback. We apologize for the inconvenience experienced during your stay at Royal Decameron Club Caribbean. We will address the lack of food promptly. We strive to ensure a friendly and welcoming environment for all our guests. Thank you for bringing these issues to our attention. We hope to welcome you back soon for an improved experience.

6/10 Okay

Melissa

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Angella Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and entertainment.
Stayed 3 nights in Feb 2024
Response from Sophine on 14 Mar 2024
Thank you, Angella Adriana, for your review of the Royal Decameron Club Caribbean. We're glad to hear you enjoyed the excellent staff and entertainment during your stay. Your feedback is much appreciated!

4/10 Poor

Kizzy-ann

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms were too small Food was not good
Stayed 4 nights in Feb 2024
Response from Sophine on 14 Mar 2024
Thank you for sharing your positive experience at Royal Decameron Club Caribbean. It's great to hear that you enjoyed the food options and the polite staff. Your feedback will be valuable for future guests considering this hotel.

6/10 Okay

Taylor

Stayed 3 nights in Feb 2024

8/10 Good

Winsome

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like how convenient it was to get there close to the main. So the location was good..they need a more variety of food there wasn't a lot to chose from.. at the bar the drinks were water down which i never like. That might be ok for some but not us
Stayed 4 nights in Feb 2024
Response from sophine on 14 Mar 2024
Thank you for your review, Winsome, and for providing feedback on the hotel Royal Decameron Club Caribbean. We appreciate your comments on the convenient location, but understand your concerns about the limited food variety and diluted drinks. Your input helps us improve our services for future guests.

6/10 Okay

Kelly Ann

Liked: Staff & service
Need more loungers at the beach and pool area.
Stayed 7 nights in Feb 2024
Response from sophine on 14 Mar 2024
Thank you for your feedback, Kelly Ann. We will take into consideration your suggestion regarding the loungers at the beach and pool area. We appreciate you sharing your thoughts with us during your stay at Royal Decameron Club Caribbean.

8/10 Good

Daniel, Quincy

Travelled with family
Liked: Cleanliness, staff & service
Room was clean, and no bath towels was left in the room for us to use. Sink keeps leaking on the floor
Stayed 5 nights in Feb 2024
Response from sophine on 14 Mar 2024
Thank you for sharing your experience at Royal Decameron Club Caribbean, Daniel. We apologize for the inconvenience with the bath towels and the sink. Your feedback is valuable for us to improve our services.

8/10 Good

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to come! Pictures on Expedia are deceiving as to what room you are getting but besides that everything was wonderful!
Stayed 3 nights in Feb 2024
Response from Sophine on 14 Mar 2024
Thank you for sharing your experience at Royal Decameron Club Caribbean! We are glad to hear that you had a wonderful stay. Your feedback is valuable to us. We hope to welcome you back soon!