4 outdoor pools, pool umbrellas, pool loungers
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Reviews of Iberostar Selection Rose Hall Suites - All Inclusive

5 out of 5
Iberostar Selection Rose Hall Suites - All Inclusive
Rose Hall Main Road, Montego Bay-Little River P.O, Montego Bay, Saint James

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1004 reviews" "
Rating 8 - Good. 279 out of 1004 reviews" "
Rating 6 - Okay. 112 out of 1004 reviews" "
Rating 4 - Poor. 44 out of 1004 reviews" "
Rating 2 - Terrible. 30 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Oralando Hylton on 13 Apr 2024
Good Afternoon Kimberly,Thank your for taking the time to give us a 5 star Expedia review we truly appreciate it and we are happy to know that you had a remarkable experience at our property.

8/10 Good

Alfred, Hawthorne

Travelled with family and small children
Liked: Cleanliness
I will not go back
Stayed 6 nights in Mar 2024
Response from iberostar on 8 Apr 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

4/10 Poor

Georgiy

Travelled with family and small children
Disliked: Amenities
Food was disgusting, shows were terrible. Room service was horrible the food tasted old. Repeated the same shows over and over. Never again will i stay here
Stayed 5 nights in Mar 2024
Response from iberostar on 8 Apr 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

6/10 Okay

Michael

Travelled with family and small children, Travelled with group
Disliked: Staff & service
Hello, The property is pretty rundown and the main pool was often dirty. When we arrived- we asked to upgrade our room to an ocean view which we paid extra for, but when we checked in- we ended up with a corner room with a resort view and a partial ocean view. The other family we traveled with had the same room but on the floor below us. They didn’t pay request an “upgrade” The food at the buffet was not great and they don’t often refill items when they run out or become low. The service was also non-existent at the buffet. The overall service was very disappointing. Most of the servers seemed to not want to be there or very put out when we would ask for anything or extra items. We felt like we were bothering them. Example- We like to buy and order bottles of wine /champagne with our dinners. There was very little to no pool service each day and they do not offer a pool menu or munchies. Also not a fan of not having any bottled water options (even for purchase) especially when several of the water filtration system machines were broken throughout the resort. Things that we found to be great at this resort: The Kids Club and the women who work there. They are wonderful and nurturing people! The jerk chicken that they grill on the beach daily. So delicious! The entertainment during the day and evening. Our kids loved it!! We were a group of 4 adults and 3 kiddos. We are polite/easy going and great tippers. We will stay at the Hyatt Ziva/Ocho Rios next time.
Stayed 4 nights in Mar 2024
Response from iberostar on 5 Apr 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very beautiful and well-kept. The best part was beach that was wide and clean. We really liked that all restaurants were walk in without reservation that allowed us to try almost all of them. I was not impressed by the breakfast but lunch was really good. The biggest minus was not the best evening entertainment. During day the team was ok but in the evening it was not good at all. We were in Iberostar Maya and it was so much better. Otherwise, we will definitely recommend this property and we had great time.
Stayed 6 nights in Mar 2024
Response from iberostar on 4 Apr 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

6/10 Okay

Guerdy, pomona

Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2024
Response from iberostar on 27 Mar 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manage

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service
The property is fine but not too notch. A lot of grass and sod is dead around the property, fountains don’t work or aren’t turned on and the lazy river was out of commission for several days we were there. The phones in our room didn’t work and comically the phone in the bathroom wasn’t even connected to any wires! Hopefully no one tries to use it in an emergency. Things that I would like liked to know from reviews before going: They have an environmental focus and therefore don’t have straws or paper napkins (except at breakfast buffet). It can make drinking slushie drinks like daiquiris and pina coladas hard - so bring your own straw or cup with straw for you and others in your party. They have an app with the entertainment schedule but they don’t follow it! Entertainment activities take place but not necessarily the date or time in the app. You just have to hang around the pool to hear what they’re announcing and hope you’re there when there’s something you want to do. There is a lot of tipping going on. Much more than we have experienced at other Caribbean AIs so be prepared with small USD. However, they do have an ATM on site and the front desk can change the $20s to smaller bills. It wasn’t that hard to get into the restaurants. Either show up right when they open at 6 or sign in later knowing you may have a 40 min wait and have a drink in the lobby bar while you wait. They sometimes bring around popcorn in the lobby bar which is nice.
Stayed 7 nights in Mar 2024
Response from iberostar on 27 Mar 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome time ! Great staff
Stayed 5 nights in Mar 2024
Response from iberostar on 12 Mar 2024
Dear Guest,We would like to express our appreciation for the time that you have taken to send us your review.we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best Regards,Quality Manager

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very sweet and friendly. Very good variety of food and drinks.
Stayed 7 nights in Feb 2024
Response from iberostar on 12 Mar 2024
Dear Guest,We would like to express our appreciation for the time that you have taken to send us your review.we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best Regards,Quality Manager

10/10 Excellent

Judith A

Stayed 6 nights in Feb 2024
Response from iberostar on 12 Mar 2024
Dear Guest,We would like to express our appreciation for the time that you have taken to send us your review.we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best Regards,Quality Manager

6/10 Okay

Sulabh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good could have more variety in the buffet. Very repetitive.
Stayed 3 nights in Feb 2024
Response from iberostar on 12 Mar 2024
Dear Guest,We would like to express our appreciation for the time that you have taken to send us your review.we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best Regards,Quality Manager

8/10 Good

Renie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the resort is practicing sustainability. The Jamaican food is awesome. I just wish they serve more Jamaican dishes. Also, they did not have shrimp. I asked the chef and he made shrimp dish fir me. There is some wear and tear on their furniture need to be replaced. I dont know why the resort has to play Hispanic music when we are in Jamaican. Ive been to Mexico and they never played Jamaican music so it shouldn't be played in Jamaica. All in all the is one of the best resort in Jamaican.
Stayed 3 nights in Feb 2024
Response from iberostar on 12 Mar 2024
Dear Guest,We would like to express our appreciation for the time that you have taken to send us your review.we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best Regards,Quality Manager

6/10 Okay

Pamela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. The food was not good at all.
Stayed 5 nights in Jan 2024
Response from iberostar on 7 Feb 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

David, Bartlett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is excellent. The pools and beach are easily accessible from all the rooms. The service is exceptional. It is very clean and offers a wide variety of food. Will definitely go back.
Stayed 7 nights in Jan 2024
Response from iberostar on 31 Jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

6/10 Okay

Pavel

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2024
Response from iberostar on 31 Jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

8/10 Good

cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and beautiful. The bathrooms were nice but the paint job was messy and lacked a professional finish. The hallway carpet had a wet odor which was unpleasant
Stayed 6 nights in Jan 2024
Response from iberostar on 31 Jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

Jennifer

Travelled with family
Liked: Staff & service, property conditions & facilities
The property is beautiful and the beach is right there. This resort is big so be prepared to do a lot of walking. The food and drinks are great! Plenty of options of food and several restaurants to choose from.
Stayed 4 nights in Jan 2024
Response from iberostar on 17 Jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 6 (3 rooms) stayed in the Suites for 4 nights over Xmas. The staff was exceptionally friendly, the restaurants were average to above average and our rooms were excellent. The only complaint I have (if you can even call it that!) was that the rooms were freezing.
Response from iberostar on 8 Jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

6/10 Okay

Katelyn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Response from iberostar on 7 Feb 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

6/10 Okay

Mahee

Stayed 5 nights in Dec 2023
Response from iberostar on 17 Jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

Karunakar D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from iberostar on 8 Jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from iberostar on 8 Jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

6/10 Okay

Anthony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The property was beautifully decorated. The staff was awesome, the food was average but i give that a pass. My disappointment was the mini bar was stocked with mostly sodas. When i first visited in 2013 there was alcoholic beverages in the rooms that i no longer the case. I convinced my friends to book the hotel based on that. Next time we will have to research and dont book base on pass experience.
Stayed 4 nights in Dec 2023
Response from iberostar on 8 Jan 2024
Dear Guest,Although we sincerely regret reading that your holiday at our hotel was not to your liking, we are grateful that you have taken the time to send us your review.Please rest assured that we have taken your concerns seriously and we hope that you will allow us another opportunity at one of our hotels in the future. Best regards,Quality Manager

8/10 Good

ROBIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shot for the moon, hit the stars
Room - average. Yes it was a junior suite. That's what I booked but 2 double beds? That's not good at all. Yes they offered to push the 2 together. Umm. No thanks. This is not a sleepover. The crack in the. Middle would be uncomfortable. Yes I was warned that what I requested may not be available so they covered themselves from that pov. Nice bathroom. Hit tub separate from shower. Basic bathroom amenities. Nothing to rave about but it did the intended job. Kudos on trying to be eco-friendly. Food - buffet breakfast in main hall was the star here. Friendly staff. Wide variety and well prepared. Great service as well. You saved the service score breakfast team. Did one dinner reservation. Started out well then went downward fast. So finished appetizers and main course with 45 or so minutes. After waiting approximately 20 minutes for dessert I got up and left. Thankfully the other star of the show - the cafe - was still open. They are 24 hours. I took some of their desserts and a frappé to satisfy my dessert craving. Poor show Aunty Ruby restaurant. Do better. Hotel itself although dated is well maintained and clean. They need to put up more signs up to direct guests to the various locations esp of the restaurants. Spent nearly 15 minutes trying to find Ruby. All in all a good stay, not fantastic, but decent 3.5-4 stars.
Room with a view
Stayed 2 nights in Dec 2023
Response from iberostar on 8 Jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from iberostar on 8 Jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

10/10 Excellent

frieda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from iberostar on 8 Jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

10/10 Excellent

Lukas Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property with a number of fun activities. All of the restaurants were delicious. All the staff is friendly and helpful. Things move at a bit slower pace so once you adjust to that it’s all good!
Response from iberostar on 5 Feb 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

electric mic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from iberostar on 8 Jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

10/10 Excellent

Robert, RIDGEFIELD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Excellent
Stayed 5 nights in Nov 2023
Response from iberostar on 8 Jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

6/10 Okay

Jay Junghan, scarsdale

Stayed 4 nights in Nov 2023
Response from iberostar on 8 Jan 2024
Dear Guest,Although we sincerely regret reading that your holiday at our hotel was not to your liking, we are grateful that you have taken the time to send us your review.Please rest assured that we have taken your concerns seriously and we hope that you will allow us another opportunity at one of our hotels in the future. Best regards,Quality Manager

10/10 Excellent

Robert

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time there.Great experience would highly recommend
Stayed 5 nights in Nov 2023
Response from iberostar on 8 Jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

10/10 Excellent

Candace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !
Stayed 3 nights in Nov 2023
Response from iberostar on 8 Jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

10/10 Excellent

Tawana

Stayed 3 nights in Nov 2023
Response from iberostar on 8 Jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

10/10 Excellent

Christina

Stayed 6 nights in Nov 2023
Response from iberostar on 8 Jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

8/10 Good

Simone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refreshing getaway
We were pleasantly surprised with the customer service, activities and facilities provided. Friendly and attentive staff. Variety of food options. Although there’s a minibar fridge in the room, they installed a colder fridge for our toddler’s medication, which was greatly appreciated. The grounds are extensive and while relaxing by the pool, the staff checked on us and took our drink orders and brought them to us in no time. Will certainly return.
Stayed 2 nights in Nov 2023
Response from iberostar on 8 Jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

8/10 Good

Gregory, Kennesaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the beach. Great staff and clean environment. I will recommend Iberostar suites to any person. We had a great time there
Stayed 5 nights in Nov 2023
Response from iberostar on 8 Jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

10/10 Excellent

Keiria

Stayed 3 nights in Nov 2023
Response from iberostar on 8 Jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

6/10 Okay

mark

Travelled with family
Disliked: Property conditions & facilities
Dont under any circumstance agree to the breakfast sales program they will bug you over and over as the say its a reminder to be a the breakfast. They are very pushy. Wait staff was excellent in the food areas. Food was ok just adverage.
Stayed 4 nights in Nov 2023
Response from iberostar on 14 Nov 2023
Dear Guest,Although we sincerely regret reading that your holiday at our hotel was not to your liking, we are grateful that you have taken the time to send us your review.Please rest assured that we have taken your concerns seriously and we hope that you will allow us another opportunity at one of our hotels in the future. Best Regards,Quality Manager

8/10 Good

Janice

Love the outdoor spaces
Stayed 2 nights in Nov 2023
Response from iberostar on 8 Jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from iberostar on 5 Feb 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

Daniel

Stayed 4 nights in Nov 2023
Response from iberostar on 8 Jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from iberostar on 5 Feb 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

Dahlia

Stayed 2 nights in Oct 2023
Response from iberostar on 8 Jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

8/10 Good

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 4 nights in Oct 2023
Response from iberostar on 5 Feb 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

8/10 Good

Savana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, staff was amazing and super kind the entire time. They key cards are sensitive and we had to replace them a couple of times, the tv and outlets didn’t work on one whole side of the room… I didn’t complain because I was so busy and distracted with having a good time outside of the room.
Stayed 2 nights in Oct 2023
Response from Oralando Hylton on 31 Oct 2023
Good Morning,Thank you for your feedback looking forward to seeing you soon.Regards,Oralando Hylton

8/10 Good

Shanika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine, but returning to the place we got married at 10 years ago it was odd that we had to constantly remind staff that we were there to celebrate something special (this was also stated in our reservation notes and we mentioned it when checking in). I would also recommend a few updates for to the room cosmetics. It was also unfortunate that majority of the staff were not very friendly.
Stayed 4 nights in Oct 2023
Response from Oralando Hylton on 31 Oct 2023
Good Morning,Thank you for your feedback looking forward to seeing you soon.Regards,Oralando Hylton

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 10 nights in Oct 2023
Response from iberostar on 5 Feb 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

6/10 Okay

Marline, Kalamazoo Mi

Stayed 3 nights in Oct 2023
Response from iberostar on 5 Feb 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from iberostar on 5 Feb 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

6/10 Okay

Katrina

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2023
Response from Oralando Hylton on 31 Oct 2023
Good Morning,Thank you for your review, looking forward to seeing you soon.Regards,Oralando Hylton