Interior

Reviews of Hotel Palazzo San Lorenzo & SPA

4 out of 5
Hotel Palazzo San Lorenzo & SPA
Via Gracco Del Secco 113, Colle di Val d'Elsa, SI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 255 out of 371 reviews" "
Rating 8 - Good. 100 out of 371 reviews" "
Rating 6 - Okay. 13 out of 371 reviews" "
Rating 4 - Poor. 2 out of 371 reviews" "
Rating 2 - Terrible. 1 out of 371 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Valentenia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 2 nights in Nov 2023

8/10 Good

Esther Ruth Valdes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Not very modern. No robes or irons in room. Staff was excellent.
Stayed 6 nights in Oct 2023

10/10 Excellent

ami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Wonderful hotel, great service and amazing location
Stayed 4 nights in Oct 2023

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, clean property, nice outdoor spaces and the parking is a huge plus.
Stayed 2 nights in Sep 2023

10/10 Excellent

JULISSA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location, amazing spa and services, great buffet breakfast, great service, can’t wait to return!
Stayed 1 night in Sep 2023

2/10 Terrible

Sadichchha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful
Stayed 3 nights in Aug 2023

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at this very relaxing hotel. The spa was amazing and relaxing for our family if 4 Also, there was ample breakfast selections and the pool area was beautifully done. We enjoyed a long leisurely dinner beside the pool area as well. Walking around the town surrounding the hotel was interesting and beautiful. The rooms were spacious and very clean. I would definitely recommend staying at this unique hotel in such a quaint area. Nice to have quiet area y in relax in after a long road trip.
Stayed 2 nights in Jul 2023

10/10 Excellent

Brian, Sterling Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for the massages and Turkish spa which were enjoyable. It is a modern hotel with easy free parking and a wide variety of food at the free breakfast buffet. The pool area was relaxing. Several restaurants are within 10-15 minute walking distance.
Stayed 1 night in Jul 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Perfect place
We loved our stay at Hotel Palazzo San Lorenzo. We needed somewhere to relax for a while as we are in the midst of our travels. It was a very comfortable Hotel. The room as large, a good location that we could see the local sights or just hang around Colle di Val d'Elsa, the pool was great as was breakfast. Parking was easy and safe and didn't cost extra.
Stayed 4 nights in May 2023

8/10 Good

Honggang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is in a historic ancient town, very nice, highly recommended
Stayed 1 night in Apr 2023

10/10 Excellent

Anita

Stayed 2 nights in Sep 2022

8/10 Good

Sung

Liked: Cleanliness, staff & service, property conditions & facilities
A massage at the hotel was lovely. I would highly recommend. I thought the pool and saunas were accessible but it was a separate fee to access. I was happy to pay for spa services and my massage was really amazing. There wasn’t food services which was a little inconvenient for me as I had a very short visit. That was my only other concern.
Stayed 1 night in Jun 2022

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa with thermal pool, sauna, and stream room. Massage and scrub cool
Stayed 5 nights in May 2022

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in great location near lots of great Tuscan towns! Great breakfast
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa in tuscany
Perfect weekend getaway in tuscany. Comfortable room and great restaurants nearby. Make sure to avail their spa and treatments that they offer
Stayed 1 night in Dec 2021
Response from Max on 7 Dec 2021
Really Thanks a lot!

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Very enjoyable stsy. Excellent spa at the hotel.
Stayed 2 nights in Nov 2021
Response from Max on 21 Nov 2021
Dear Richard, thanks a lot for choosing Palazzo San Lorenzo and for your wonderful words. We hope to meet you again here in Tuscany, cordially. The staff

8/10 Good

Keming

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Max on 16 Oct 2021
Thanks a lot!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good experience.
Stayed 4 nights in Jul 2021
Response from Max on 6 Aug 2021
Thanks a lot!

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Max on 30 Jul 2021
Grazie mille!

10/10 Excellent

YARON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for star trips
Located between Sienna and Florence, it is a perfect starting point for day trips around Toscana. The hotel itself is very convenient and friendly. Highly recommended.
Stayed 5 nights in Dec 2019
Response from Max on 11 Jan 2020
Thanks a lot Yaron!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast, friendly and helpful staff, spacious rooms, parking lot is a little bit out of the way, within walking distance to nice restaurants.
Stayed 4 nights in Oct 2019
Response from Max on 9 Nov 2019
Thanks a lot!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palazzo San Lorenzo is a wonderful haven in Colle di Val d' Elsa. The restaurant is exceptional but a reservation is vital as they seem to have many big groups coming through. Cane who checked us in, was fantastic answering all our queries and providing all the necessary info to get around the town. There are a few bays outside the hotel for parking but if those are taken there’s free parking 100m from the hotel which is open 24 hours. We parked there two nights when there was no parking outside the hotel and the rental car was fine. We didn’t get the opportunity to use the Spa and Wellness centre located in this hotel during this trip. Be aware that if you don’t have a spa access room you need to pay for each entry. The bathrooms are equipped with jetted tubs which made for a glorious bath. The hotel has many beautiful sculptures, paintings and crystal vases displayed in public areas. The breakfast is served in a sunroom with a glass ceiling which makes for a magnificent start in the morning. This is a great base for visiting Siena and San Gimignano. The glass lift connecting the old and new towns of Colle di l Val d'Elsa is simply amazing. Would definitely stay here again if we are in that part of the world again.
Stayed 3 nights in Oct 2019
Response from Max on 9 Nov 2019
Thank you so much!

10/10 Excellent

Richard

Stayed 4 nights in Oct 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Max on 9 Nov 2019
Thanks a lot, Mark!

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Max on 9 Nov 2019
Thanks a lot!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All gods but was stuck in the elevator for almost one hour and was only offered complimentary water and/or coffee. Too bad because the staff was very attentive but could not offer any significant compensation.... we could have missed our flight.
Stayed 2 nights in Sep 2019
Response from Max on 9 Nov 2019
Dear Guest, Thank you so much for choosing us. We are very sorry for the problem in elevator, but the situation was under control and there weren’t any problems at all for you and for other guests. Hopping to meet you again here in Palazzo San Lorenzo, cordially.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is average
Grateful to all personnel principals Caterina and Kein, absolutely state of the art spa
Stayed 4 nights in Jun 2019
Response from max on 25 Jul 2019
Thank you for stay with us!

10/10 Excellent

Juan camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palazzo San Lorenzo.
Excellent hotel and location. Highly recommended. Free and convenient parking.
Stayed 2 nights in Jun 2019
Response from max on 25 Jul 2019
Thank you so much!

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from max on 25 Jul 2019
Thanks a lot!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from max on 25 Jul 2019
thanks a lot!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in an area of amazing beauty
Great hotel in the middle of an old town in Tuscany. Hotel is in an excellent location for exploring surrounding Tuscany. The rooms are clean and comfortable with all the usual amenities. The room was spacious and clean with a view over the surrounding town. The restaurant is worth a visit with great food and drink. There are also several excellent restaurants within walking distance of the hotel. The only thing to bear in mind there is no hotel parking as such but a free to use car park just around the corner from the hotel.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quite excellent - and reasonably priced - spa hotel in Colle Di Val D’Elsa, one of the Tuscan “hill towns”, not far from San Gimignano. A very comfortable establishment, in a former palazzo, which has recently been renovated to an exceptionally high standard. It is also perfectly located for exploring Tuscany, roughly equidistant from each of Florence, Siena and Pisa, and also handy to places like Vinci (hometown of Leonardo da Vinci), Lucca and Chianti.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colle Val D'Elsa was a perfect choice to be our base to explore the region. Accessing the city is very easy, at least during the Winter time. The hotel is perfect and the staff couldn't be more friendly. Breakfast is incredible. Free parking 100 meters from the hotel.
Stayed 7 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Lovely Town
Not a bad hotel but we loved the town and the location
Stayed 3 nights in Dec 2018

10/10 Excellent

Yoav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel to come back to
Perfect stay. Friendly staff. Clean place with free nearby parking. Great location
Stayed 2 nights in Sep 2018

10/10 Excellent

Or

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, clean and beautiful, staff very helpful and nice!
Stayed 1 night in Oct 2018

6/10 Okay

Michelle

Liked: Cleanliness
Disliked: Property conditions & facilities
Breakfast is very good, however, SPA hours (14:00 -20:00) makes you unable to use it and bathroom condition is poor.
Stayed 7 nights in Sep 2018

10/10 Excellent

Lu, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and spa. Staff very helpful and friendly.
Stayed 7 nights in Sep 2018

10/10 Excellent

Trudie, Gold Coast Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel in in a beautiful village
This is a lovely quiet hotel in a beautiful village. Four of us travelling so we booked two rooms. Clean comfortable and would stay again. I had a small problem occur at the hotel with luggage and the Manager Renato was so quick to resolve the problem, very professional and helpful.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - beautiful, elegant hotel!
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in excellent location
Great hotel in excellent location for short stay for travel between Rome and Florence
Stayed 1 night in May 2018

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice and the rooms are large. There isn’t much around the hotel, and parking is inconvenient.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nice hotel, staff helpful but not especially friendly. Room clean and nice but bed a bit uncomfortable. Awesome spa!
Stayed 5 nights in Oct 2017

10/10 Excellent

romeosfrankie, New Jersey, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in a quiet Tuscan town
This hotel turned out to be a delight. It was located in a small relatively quiet Tuscan village with a lot of history and beauty. We could walk out of the front door and be seconds away from great food and beautiful architecture. The staff, with their very good English, was very helpful and courteous. The front desk arranged a small group Chianti tasting tour that turned out to be a highlight of our 4-night stay in the Tuscan region. Breakfast was included, and the selections offered something for all, paying attention to the various cultural differences in the breakfast choices. The restaurant is decent, but there is a better option across the street at Officina.
Stayed 4 nights in Sep 2017

10/10 Excellent

Tony, Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - the staff is great and the services are excellent. The breakfast is very good with lots of choices. Will use again.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just amazing location, amazing hotel. strongly recommended.
Stayed 1 night in Sep 2017

10/10 Excellent

Andy, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever, in all aspects a pearl of tuscany
Situated in the heart of tuscany, in the old town of Colle di Val d'Elsa, a historic palace with all amenities of today's world. Excellent staff, brilliant breakfast buffet and mouth watering restaurant. We will be back for sure!
Stayed 5 nights in Sep 2017