Very nice place. I found it overpriced IMO, as no breakfast included which was at an additional £35 pp pd, we obviously went out of season, as pools weren’t blue like in the pictures, more green. We had to request teaspoons as we had stuff to make coffee but no spoons? We later requested more coffee as they only give you enough for one cup. Staff member that brought it got really snotty with us because we requested coffee and creamer (same guy that had to bring spoons). Would have expected better service for price. Hotel casino was nice. Drinks and food generally expensive at the hotel, you’re looking at around €8 for a bottle of water. Free shuttle from hotel to Casino square which was great to walk around. Nice experience, but be prepared to spend £££
Comment from Hotel Management
13-Mar-2019 by V. Waltregny - Deputy General Manager, Hotel Management
Thank you very much for your stay and for having taken the time to share your impressions.
We are pleased to read that you globally enjoyed the hotel facilities. We do apologize for the attitude of our room-service attendant and be assured that we will discuss with him as this is not at all representative of our level of service.
Concerning the pool, we guess you mean the lagoon, which is unavailable during this period. For promotion including breakfast, we suggest you to make a direct booking via the hotel.
We are looking forward to welcome you again in a near future to the Monte Carlo Bay Hotel & Resort
Deputy General Manager