Terrace/patio

Reviews of San Biagio Relais

4 out of 5
San Biagio Relais
Via Dante Alighieri, 40, Orbetello, GR

Reviews

8.0

Very good

Rating 10 - Excellent. 46 out of 133 reviews" "
Rating 8 - Good. 47 out of 133 reviews" "
Rating 6 - Okay. 27 out of 133 reviews" "
Rating 4 - Poor. 11 out of 133 reviews" "
Rating 2 - Terrible. 2 out of 133 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Artem

Disliked: Staff & service
The hotel advertises that parking is available and it is not. The women at the fro t desk were not helpful, I didn’t stay because I couldn’t park my motorcycle. I will be asking to get my money back.
Stayed 1 night in Sep 2023

6/10 Okay

Hagop, La Canada

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The receptionist was so kind and friendly. The problem is that the description of the property and the rooms do not match reality. The rooms are tired and not well appointed and we even had a junior suite. No view, very hot and AC not working even after we called the front desk. There was large patches of black mold all along the tub and shower which caused me NOT to want to use it. Definitely not a four star.
Stayed 2 nights in Oct 2021

4/10 Poor

Jill

Stayed 2 nights in Aug 2021

8/10 Good

Maxime

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very well placed in the town historic center, quiet street and interesting building. It lacks some attention to detail in room as well as common areas. Wifi and air conditioning didn't work, minibar and telephone were functioning just time to time. Staff is very friendly and breakfast is rich, although the water used for coffee and teas is very heavy and smelly
Stayed 7 nights in Jun 2020
Response from Justin on 7 Jul 2020
Thank you for your review and hope you enjoyed your stay altogether! We will be sure to improve our establishment based on your review.

8/10 Good

A

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, nice hotel, excellent breakfast.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unhelpful check-in. Dirty, small, dark room. Shabby bathroom.
Stayed 2 nights in Sep 2019

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
characterfull hotel
a hotel full of character, room was large and comfortable.
Stayed 1 night in Sep 2019

6/10 Okay

Amy

Disliked: Room comfort
disappointing
The air conditioning was terrible in the hotel. they kept saying it was fine. It was over 84 in our room. Could not sleep in August. The staff keep telling us it was fine. The safe in our room did not work. The next day they moved our room, also bad air conditioning and offered us a bottle of wine.. Meanwhile we did not sleep at a at all.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean large room. Great breakfast Bbbbbbbbbbbbbb
Stayed 1 night in Aug 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Great place
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful little Tuscan style hotel right near the lagoon. It has the charm you want, without the
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful hotel locates in the center of the town, you can walk 3 mins to the sea and many restaurants. Some of the amenties are old but understandable. Staff are so nice and warm hearted. Definitely wonderful staying.
Stayed 5 nights in Apr 2019

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing town and lovely hotel.
Great location in a real hidden gem of a town. Lovely staff and great breakfast. My only complaint here is that the AC didnt work.... oh and there isnt a stand up shower. You have to squat in the tub and use the handheld wand. lolz Reception will give you a sea-wall parking pass if you ask.
Stayed 1 night in Aug 2018

6/10 Okay

Iban

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Mixed experience
We had a mixed experience about San Biagio Relais. After our first night in the hotel, we woke up with bed bugs bites around our body. We requested to change our room for the second night, but they were unable to do it. The hotel changed our sheets and cleaned our clothes. This was a significant inconvenience on our holidays. We spent most of the first morning dealing with the staff and preparing the laundry, and we left the hotel very late on the second day because our clothes were not ready. We also risked taking bed bugs to our home as we had to stay an extra night in the infected room. At the end of the stay, we claimed for a refund, and the hotel only provided a 10% discount. Not the type of service to expect from a four stars hotel. On the other side, the hotel is very well located in the centre of Orbetello, close to the old town with great restaurants. Our room was cute with neo-classical furniture and air conditioning. The quality breakfast service was outstanding, especially the parma ham and the croissants filled with marmalade. The staff was very attentive and helpful.
Stayed 2 nights in Aug 2018

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A BEAUTIFUL HISTORICAL RELAIS
The Relais was exquisite in many aspects: beautiful structure, adorable highly functional room, stunning courtyard, terrific breakfast buffet and aperitif offering. The location is also superb: close to water and downtown. A truly great stay with a real AC that works exceptionally well
Stayed 1 night in Jul 2018

6/10 Okay

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Just ok
Pro: Nice corner room with high ceiling. Staff were friendly and made very good recommendations for dinner reservations Con: While we normally prefer a firm bed this one was so hard that it was extremely uncomfortable and it lead to a very poor sleep. Weak to no a/c Shower consists of a hand held shower head attached to the bath taps, not the greatest.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very much not what was pictured . Dirty and not well kept. Spider nests in corners everywhere . Room Ckeaner then rest of hotel. We ended up leaving and just eating the money . Nothing to do in the area and very unappealing .

6/10 Okay

Arzu

Liked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
jewel of he tirreno
Everything excellent !

8/10 Good

Steve, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go where the Italians go!
Hotel was beautiful and comfortable. Great buffet. Orbetello is a charming town full of locals.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

David, Los angeles

Liked: Cleanliness, staff & service, room comfort
Nice stay
Sorry cannot remember this hotel, however I'm sure it was nice. What I am able to remember: very old hotel, clean.

8/10 Good

liz, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Love / Hate relationship
I loved so much about this Hotel. The renovation of this beautiful old building is very fine and well thought through. The rooms are also lovely. The staff were most helpful and friendly, the breakfast was great. I had a couple of issues though...no Airconditioning and my room was quite hot overnight, A cold shower, and seemed a little expensive for what and where it is.

10/10 Excellent

chantal, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in Orbetello
The hotel is very comfortable,the staff is friendly ,yet very professional,doing their very best to make you happy. I would strongly recommand this hotel and will go back.

6/10 Okay

MS, New York City

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good option in the area
Clear, hard dichotomy btw property and service here. On one hand, a gorgeously restored and immaculately preserved renaissance palace. Lovely rooms, clean, real relais style. On the other hand the staff, although incredibly friendly and polite, has little clue about its own town: unable to recommend or book restaurants, provide advice re: parking logistics in the area, beaches etc. Low point is undoubtedly the restaurant of the hotel.

10/10 Excellent

Consultant57, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Though I checked in a bit early, rom was ready, which was great. Staff were very helpful in recommending sites to see and restaurants. Hotel is perfectly located on edge of Orbetello old town. Hotel has beautiful interior spaces.

8/10 Good

Nick, Memphis, TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay and Service was Great!
Marco did a great job welcoming and providing suggestions for touring and dining in the area. Very happy with the experience, would definitely stay again.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Tasteful decor in charming small town
Lovely room, sad view, shower and bath water but a trickle (virtually no cold water to mix). Despite request, no change. Charming waiter at breakfast, but one had to look for him, and always order the same thing again. Friendly, but needs schooling.

10/10 Excellent

Angel G, Guatemala City, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for taking a few days and relax
It is a spectacular place, the rooms a very good size, not the orialla the sea, but is a very quiet, ideal to visit in pairs.

6/10 Okay

Verified traveller

Over priced hotel
The WIFI did not work on the first floor even though the hotel said it had WIFI. Breakfast was not great and not what i would have expected from a Relais. Hotel over priced for location being a small fishing town.

6/10 Okay

Verified traveller

6/10 Okay

John, Alexandria, VA, USA

Liked: Cleanliness, staff & service, property conditions & facilities
too expensive
The hotel was nice, it has a higher end style. Room was fine but only had tub with hand held shower, no shower curtain. Real pain. Not much of a view. Overall way too expensive for where it is located. would not recommend staying there unless you were looking for romantic weekend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Way Stop Couple Hours North of Rome
We landed in Rome at 9 so we needed a stop, part way up the Toscany coast. This hotel was in the right geographic spot, and we arrived about 11 p.m. While the desk clerk at nights English was poor, we got everything we needed. Parking was easy, the Wifi was fine in the restaurant and the breakfast was good. Very nice room. I would definitely stop here again.

8/10 Good

Valeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

DH, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but perhaps best to go off season
Elegant building and very friendly, helpful staff in a pleasant town in relatively undiscovered (by non-Italians) and beautiful south Tuscany coastal region. One major drawback is parking - everything in town is walking distance but car is essential to explore the area and head to the beach. Hotel car park is tiny and although sizeable municipal car parks are a stone's throw away and incredibly cheap (1 euro/day), in August the town is heaving and finding a spot is a nightmare.

6/10 Okay

Lorenzo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
È un nell’albergo ma i bagni hanno bisogno di un rinnovamento. Per esempio la doccia ha seri problemi
Stayed 1 night in Oct 2023

10/10 Excellent

Vibeke

Liked: Cleanliness, property conditions & facilities
Very good and Nice
Stayed 1 night in Oct 2023

6/10 Okay

Alfredo

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

6/10 Okay

daniele

Travelled with partner
Liked: Property conditions & facilities
Osserviamo che la wi fi soprattutto nelle camere ( noi stavamo al primo piano ) non funziona e anche nella lobby funziona male. Il bagno molto piccolo e' antiquato e non ben isolato lato doccia, per cui l' acqua fuoriusciva sul pavimento del bagno. Buona la colazione . Mancavano però avena cereali ecc che in un quattro stelle non possono mancare ( a onor del vero c ' erano scatolette di cereali kellogs: ma non e' la stessa cosa). Ha un potenziale maggiore di quello che sta offrendo .
Stayed 3 nights in Aug 2023

4/10 Poor

Amedeo

Stayed 2 nights in Aug 2023

6/10 Okay

giulia

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

4/10 Poor

pierfrancesco

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Elisa

Stayed 1 night in Aug 2022

4/10 Poor

Giorgio

Travelled with partner
Disliked: Amenities, property conditions & facilities
Una buona struttura i primi anni ora è molto scarsa di manutenzione ed in fase decadente. Problema enorme i moscerini e zanzare.
Stayed 2 nights in Aug 2022

10/10 Excellent

Damiano

Stayed 1 night in Aug 2022