5 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews of Castelfalfi

5 out of 5
Castelfalfi
Loc. Castelfalfi, Montaione, FI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 89 out of 117 reviews" "
Rating 8 - Good. 21 out of 117 reviews" "
Rating 6 - Okay. 4 out of 117 reviews" "
Rating 4 - Poor. 1 out of 117 reviews" "
Rating 2 - Terrible. 2 out of 117 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rebeca

Stayed 3 nights in Dec 2023

10/10 Excellent

Sulaiman, mishref

Stayed 1 night in Dec 2023
Response from Roberto Protezione - General Manager on 2 Jan 2024
Dear Sulaiman,Thanks for your stay in Castelfalfi and for sharing this wonderful score.We hope to have you back in Castelfalfi soon.Best regards,Roberto ProtezioneGeneral Manager

10/10 Excellent

Tandis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough space to praise castelfalfi. Most amazing service i have ever experienced, and i have been everywhere from St Barts, to Aspen, to Sydney, Tokyo, Paris, etc. cannot wait to go back!!!
Stayed 3 nights in Oct 2023
Response from Roberto Protezione - General Manager on 18 Oct 2023
Dear Jordan,Thank you for staying in Castelfalfi and for sharing this wonderful feedback.It is a great pleasure for us to read that you had an excellent experience and we are very pleased with your praise.We look forward to welcoming you back to Castelfalfi soon.Best regards,Roberto ProtezioneGeneral manager

10/10 Excellent

Rasa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Roberto Protezione - General Manager on 2 Oct 2023
Dear Rasa,Thank you for staying in Castelfalfi and for leaving us this beautiful score.We hope to have you back soon in Castelfalfi.Best regards,Roberto ProtezioneGeneral Manager

8/10 Good

Kyla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Roberto Protezione - General Manager on 27 Sept 2023
Dear Kyla,We would like to thank you very much for choosing to stay at Castelfalfi. We are happy that you have reported positive impressions of your recent stay with us. We look forward to welcoming you back to our hotel in the near future.With best wishes,Roberto ProtezioneGeneral Manager

10/10 Excellent

Damian, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Come starving! The food at this resort is DELICIOUS! Our room was beautiful with an amazing view! The staff was so kind and accommodating! The resort exceeded our expectations! LOVED exploring Tuscany!
Stayed 1 night in Aug 2023
Response from Roberto Protezione - General Manager on 31 Aug 2023
Dear Damian,Thank you for taking the time to write this wonderful feedback about your fabulous experience in Castelfalfi.I will extend your kudos to the entire team, who will be delighted to hear that you have helped create such delightful impressions.We look forward to welcoming you to our hotel in the near future.With very best regards, Roberto Protezione General Manager

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning and relaxing. Unreal views
Stayed 2 nights in Aug 2023
Response from Roberto Protezione - General Manager on 22 Aug 2023
Dear Jeffrey,Allow me to thank you for finding the time to write this lovely comment about your experience at Castelfalfi. We look forward to welcoming you back to our home to make your next stay even more memorable.With very best regards,Roberto ProtezioneGeneral Manager

8/10 Good

mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet hotel with outstanding views, comfortable rooms, lovely gardens, great facilities and friendly, helpful staff. Breakfast was excellent, food and views at Olivinia were lovely but the food at Il Rosmarina was (in our opinion) overpriced and fairly average. The village of Castelfalfi (a 5 min walk from the hotel) is stunning and the food and wine at the local cafe (La Taverna del Castello) are outstanding. We would definitely visit again!
Stayed 5 nights in Aug 2023
Response from Castelfalfi on 14 Aug 2023
Dear Mark, Allow me to thank you for finding the time to write this lovely comment about your stay at Castelfalfi. I will extend your compliments to the entire staff, who will be happy to hear that they contributed in creating delightful impressions. We are all looking forward to the pleasure of welcoming you again soon to make your next holiday even more memorable. Best wishes, Roberto Protezione General Manager

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Roberto Protezione - General Manager on 22 Aug 2023
Dear Penelope,Thank you for your stay in Castelfalfi and for giving us this fabulous score.We would be delighted to welcome you again soon in Castelfalfi.Best regards,Roberto ProtezioneGeneral Manager

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort is 10 star. All employees provide a level of service that is far above other hotels. Food & wine selections are superb. The setting is gorgeous with breathtaking views. The rooms and hotel are beautifully decorated with guests' comfort prioritized. The Concierge staff helped us plan unique and fun activities that immersed us in the beauty of Tuscan countryside, people, culture and food. We enjoyed the golf course, met interesting people, did a lot of walking and took in the views while relaxing on the patio. We toured nearby towns, did wine & olive oil tasting with food pairing, toured an organic cheese farm, had lunch at a new vineyard. Many thanks to staff & management for providing such a top quality experience. This is an outstanding property.
Stayed 4 nights in Jul 2023
Response from Roberto Protezione - General Manager on 7 Aug 2023
Dear Christina,Allow me to thank you for finding the time to write this lovely comment about your fabulous experience at the Toscana Resort Castelfalfi. I am very pleased about your praise for service and quality. I will extend your compliments to the entire team, who will be delighted to hear that they contributed in creating such delightful impressions. We are all looking forward to the pleasure of welcoming you again soon in Castelfalfi.With very best regards,Roberto ProtezioneGeneral Manager

10/10 Excellent

Antonia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was one of our favourite places to stay for our honeymoon! The staff were amazing, the wine tastings and views were incredible! They upgraded our room for free which was extremely kind and they had all kinds of activities and things for people to do. We even enjoyed horseback riding through the vineyards and rented Vespas to go to the near towns. I would recommend this place over and over again!
Stayed 2 nights in Jun 2023
Response from Roberto Protezione - General Manager on 10 Jul 2023
Dear Antonia,Thank you for sharing this lovely comment about your fabulous experience at the Toscana Resort Castelfalfi. We are delighted to read that you enjoyed so many aspects, I will extend your compliments to the entire team, who will be happy to hear that they contributed in creating such delightful impressions. We look forward to welcoming you again in Castelfalfi to make your next stay even more memorable.Best regards,Roberto ProtezioneGeneral Manager

10/10 Excellent

Stephanie

Stayed 2 nights in Jun 2023

8/10 Good

Gurmukh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too quiet!
Stayed 3 nights in Jun 2023
Response from Roberto Protezione - General Manager on 21 Jun 2023
Dear Gurmukh,We would like to thank you very much for choosing to stay at Castelfalfi. We are happy that you enjoyed your experience here.Our hotel, immersed in the Tuscan hills, offers privacy and relaxation to our guests but at the same time offers numerous experiences for those who do not prefer silence, as well as live music in the Ecrù Bar some evenings.We look forward to welcoming you back to our hotel in the near future.With best wishes,Roberto ProtezioneGeneral Manager

10/10 Excellent

Mariela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here, would love to visit again
Stayed 2 nights in May 2023
Response from Roberto Protezione - General Manager on 11 Jun 2023
Dear Mariela,We would like to thank you very much for choosing to stay at Castelfalfi and for sharing your feedback on the Expedia community.We are truly delighted and proud you took away such positive impressions of your recent stay with us. We look forward to welcoming you back to our hotel in the near future.With best wishes,Roberto ProtezioneGeneral Manager

10/10 Excellent

Jose A

Stayed 2 nights in May 2023
Response from Roberto Protezione - General Manager on 11 Jun 2023
Dear Jose,Thank you for your staying at Castelfalfi and for sharing this fantastic rating.I hope we will have the pleasure of welcoming you again soon.Best regards,Roberto ProtezioneGeneral Manager

10/10 Excellent

Sonam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had an incredible stay at Toscana Resort. The resort has some of the most stunning views in all of Tuscany, and the quality of Italian food at it’s various restaurants was second to none. The staff were extremely helpful, we felt very well taken care of. The hotel itself was impeccably designed, with a lot of attention to detail. It truly was a Tuscan dream - we will definitely be back!
Response from Roberto Protezione - General Manager on 29 May 2023
Dear Sonam,Thank you for your visit to the Toscana Resort Castelfalfi and for sharing your impressions on the Expedia community.It is a great pleasure for us to read that you enjoyed our wonderful views, the renewed design of the hotel and our different restaurants. We are also very pleased about your praise for service and quality.We would be delighted to welcome you again soon in Castelfalfi.With very best regards,Roberto ProtezioneGeneral Manager

10/10 Excellent

Zacharey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing review and we got a free room upgrade from being a valued Expedia member
Stayed 2 nights in May 2023
Response from Roberto Protezione - General Manager on 23 May 2023
Dear Mr. Clapham, We would like to thank you very much for choosing to stay at Castelfalfi and for sharing your impressions on the Expedia community.It is a great pleasure for us to read that you had this beautiful experience. The entire team is most grateful for your compliments and we are all looking forward to the pleasure of welcoming you again soon in Castelfalfi to make your next stay even more memorable!With best wishes,Roberto ProtezioneGeneral Manager

10/10 Excellent

Dominic

Stayed 5 nights in Oct 2022

10/10 Excellent

Charles

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Property and Experience
The Suite was very Modern, Comfortable, and roomy with luxurious bathroom and amenities. The views 9f the property are breathtaking and the resort has multiple restaurant options, shops, art, and vineyard. Activities and facilities are abundant and within one hour drive of Florence. The Property was very family friendly for children or all ages but also wonderful for a vacation with your spouse or self. Very relaxing serene property- will definitely visit again next trip to Italy.
Sunset at Castelfalfi
Sunrise at Castelfalfi
Stayed 4 nights in Oct 2022
Response from Isidoro Di Franco General Manager on 2 Nov 2022
Dear Charles,Firstly, thank you for having decided to stay at Castelfalfi, and secondly thank you so much for having taken the time to share this positive and detailed review.We are really glad that you enjoyed the comfort of our finely furnished suites, the beauty of the panorama, and the variety of our activities and services. In Castelfalfi we believe that the family is the most fundamental value in our lives, therefore we try to enhance this kind of trip in the Estate through activities for the whole family and special care for the little ones. Dear Charles, we look forward to welcoming you again in the future.Best regards,Isidoro Di FrancoGeneral Manager

10/10 Excellent

Julie

Travelled with family
Liked: Property conditions & facilities, room comfort
Beautiful place very peaceful
Stayed 1 night in Oct 2022
Response from Isidoro Di Franco General Manager on 31 Oct 2022
Dear Julie,Thank you so much for having chosen to stay at Toscana Resort Castelfalfi and for having shared this positive feedback.We are more than glad to learn that you enjoyed the beauty and the peace of Castelfalfi.We look forward to welcoming you again soon to Tuscany.Best regards,Isidoro Di FrancoGeneral Manager

8/10 Good

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place.
Stayed 3 nights in Oct 2022
Response from Isidoro Di Franco General Manager on 28 Oct 2022
Dear Emmanuel,Thank you so much for having stayed at Castelfalfi and for having shared this nice feedback. We are extremely happy that the concept of Castelfalfi amazed you. We look forward to welcoming and amazing you again in the future.Best regards,Isidoro Di FrancoGeneral Manager

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb! The views of the hotel, quality breakfast. You really want to stay in the hotel and use its amenities. Concierge service is also excellent, helping coordinate all sorts of tours.
Stayed 4 nights in Oct 2022
Response from Isidoro Di Franco General Manager on 31 Oct 2022
Dear Martha,Thank you very much for having stayed at Castelfalfi and for having shared this positive review.We are more than glad to learn that the whole experience of Castelfalfi made yours an excellent trip in Tuscany.We look forward to welcoming you again to Castelfalfi for your next travel.Best regards,Isidoro Di FrancoGeneral Manager

10/10 Excellent

Nita, Ashburn

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was simply breathtaking and amazing. It felt like the Gleneagles of Tuscany. It's a gorgeous resort with incredibly amenities and activities, and the staff is top-notch. I highly recommend the wine tour, were Cosimo provided an incredible experience. I'd go back again and again.
Stayed 2 nights in Oct 2022
Response from Isidoro Di Franco General Manager on 31 Oct 2022
Dear Nita,Thank you very much for having chosen Castelfalfi as a destination and for having taken the time to share this so positive review.We are so happy to learn that not only the amazing panorama of Castelfalfi, but also our services, activities and, especially, our fantastic Team made you feel the magic of Tuscany.We wait you for your next experience with us.Warmest regards,Isidoro Di FrancoGeneral Manager

10/10 Excellent

linda

Travelled with family
Liked: Cleanliness, staff & service
Excellent place to stay. Highly recommend everyone and every thing about the place.
Stayed 3 nights in Sep 2022
Response from Isidoro Di Franco General Manager on 2 Nov 2022
Dear Linda,Thank you so much for having stayed at Castelfalfi and for having shared this positive feedback. We are so glad that you enjoyed the experience with us in this breathtaking Estate.We look forward to welcoming you again in the future.Our warmest regards from Tuscany,Isidoro Di FrancoGeneral Manager

10/10 Excellent

Alejandro

Stayed 3 nights in Aug 2022

10/10 Excellent

Dana

Stayed 3 nights in Aug 2022

10/10 Excellent

MARTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with multiple swimming pools and views of Tuscany. Friendly staff throughout the whole resort.
Stayed 2 nights in Jul 2022
Response from Isidoro Di Franco General Manager on 25 Jul 2022
Dear Martina, Thank you very much for having chosen to stay at Toscana Resort Castelfalfi and for having shared this positive feedback. It is always a pleasure to make your stay a 5-stars one and to make you enjoy Castelfalfi 360°. We look forward to welcoming you again to Tuscany, Kind regards, Isidoro Di Franco General Manager

10/10 Excellent

Likza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property , amazing staff and service . Perfect place to enjoy and relax.
Stayed 3 nights in Jul 2022
Response from Isidoro Di Franco General Manager on 20 Jul 2022
Dear Likza, Thank you so much for having stayed at Castelfalfi and for having shared this positive review. We are so glad that you enjoyed the Estate, our services, and, especially, the attention and care of our Team. We look forward to welcoming you again soon to Tuscany. Best regards, Isidoro Di Franco General Manager

10/10 Excellent

Sibusiso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Sayeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, numerous dining options, lots of activities. Excellent spa
Stayed 4 nights in Jul 2022
Response from Isidoro Di Franco General Manager on 16 Jul 2022
Dear Sayeed, Thank you so much for having chosen to stay at Castelfalfi and for having shared this awesome review. We are so happy that our luxury spa, the variety of activities, and the gastronomic offer totally met your expectations. We look forward to welcoming you again soon to the colorful Castelfalfi. Kindest regards, Isidoro Di Franco General Manager

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my wife for 4 nights in July, and we were extremely happy with our choice. The property is like stepping into a postcard, every inch is beautiful and breathtaking. We loved the activities they offered, and the staff was always happy to help with anything. The spa was great, and wish we would've used it more frequently. I highly recommend doing Archery if you're staying here, it was so much fun.. even my wife who typically wouldn't enjoy such activities had a blast. The breakfast was the best we had in our 2 week stay over Italy. I will be staying with them again!
Stayed 4 nights in Jul 2022
Response from Isidoro Di Franco General Manager on 16 Jul 2022
Dear Joel, A very warm thank you for having decided to be a part of the Castelfalfi family and for having taken the time to share this awesome review! We are so pleased that you have found your special place here with us, enjoying the panoramic views of the resort, our activities and services, and, especially, the special care from our amazing Team. We look forward to your next visit. Best regards, Isidoro Di Franco General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning!! What an amazing property and excellent staff. The views were out of the world!
Stayed 2 nights in May 2022
Response from Isidoro Di Franco General Manager on 16 Jul 2022
Dear Guest, Thank you so much for having chosen Castelfalfi for your trip and for having written this nice comment. Your kind words are fundamental to us and spur us to improve ourselves even more! We look forward to your next visit. Best regards, Isidoro Di Franco General Manager

10/10 Excellent

Joe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
best hotel experience in Europe. We travelled for 15 nights.. from Switzerland, France and Italy. Castefalfi was the best!! Room was perfect, modern, all the 5 star amenities. The restaurant options superb. Pool and Spa.. like you were in 4 seasons or Park Hyatt. The hotel grounds are huge.. hundreds of acres.. no joke. They have their own little village and castle. You can take trails, bike ride, rent a motorcycle.. drive to nearby towns.. take a wine tour, cooking classes... so much to do. Our only mistake.. we only booked 2 nights. Book 3 night minimum. We are working to make our way back in 2023. Its not close to Firenze Airport. its a solid 50 mins drive. The drive is beautiful. I would hire a car or rent a car. Renting a car is ideal if you rent from the Firenze airport. Love this place. Great staff. Bravo, well done.
Stayed 2 nights in May 2022
Response from Isidoro Di Franco General Manager on 16 Jul 2022
Dear Joe, This is why we put literally ourselves into our work: to provide you with the best experience possible and leave an unforgettable memory of Castelfalfi in your heart. Your so kind words have motivated all of us even more and we all thank you for recommending the beautiful 1100 hectares Estate. We look forward to welcoming you back then to Castelfalfi! Best regards, Isidoro Di Franco General Manager

8/10 Good

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. Front desk people were very kind and eager to help with any request. Housekeeping forgot things on a Daly basis which was frustrating. No wash cloths one day, another day glasses weren’t replaced. Bed linens not changed on appropriate day. GPS does not lead you to the hotel which is extremely frustrating at anytime but especially after 24 hours of travel. Hotel need to put signs on roads to help. GPS directs you to golf course, not hotel.
Stayed 7 nights in May 2022
Response from Isidoro Di Franco General Manager on 18 May 2022
Dear Eleanor, Thank you very much for having decided to be a part of the Castelfalfi family and for having shared this feedback. We are so glad that you enjoyed the amazing 1100 hectares of Estate and the panoramic landscape of Castelfalfi, together with our fantastic Front Desk Team. Our aim is to make your experience a unique one, therefore your opinion is precious and spurs us to improve even more. We are really sorry to learn that you had problems with your GPS in finding the exact location of the hotel; we have put white signs on the roads already to show the correct way to the hotels and the village, and we are also sorry and apologize if you did not enjoy our cleaning service; unfortunately, if you leave the “do not disturb” sign for all day, our housekeeping service has strict rules to follow in order not to enter your room. We are here 24/7 to give you all our support and ourselves to make you feel at home, this is why we always suggest to call us at the reception in case you need any additional service or cleaning at any time. Dear Eleanor, we truly hope that you will decide to live the Castelfalfi experience in the future to show you, once again, the high quality of our services and products. Best regards from Tuscany, Isidoro Di Franco General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect.
A Fantastic experience with stunning facilities views and an attentive team. Just arrived back and we are looking to re-book for next year. With so much to see and do the hotel/estate is the complete destination for a getaway. Highly recommended.
Stayed 3 nights in Apr 2022
Response from Isidoro Di Franco General Manager on 10 May 2022
Dear Anonymous, Thank you very much for choosing to stay at Toscana Resort Castelfalfi and for writing this positive review. We are more than happy to learn that our facilities, the idyllic setting, and our fantastic Team totally met your expectations. We look forward to welcoming you again next year. Kindest regards, Isidoro Di Franco General Manager

8/10 Good

Nader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 15 years of high-volume bookings through Expedia this is my first review, however this experience compelled me to make some remarks. The entire staff has the highest quality of customer service and attention to detail: The housekeeping, bellman, concierge, check in and check out process, restaurant and related staff are all exceptional. I would rank the concierge department the highest rating. I am an owner of various hospitality, lodging, restaurant and related assets and this recent experience set a new standard for achievement.
Stayed 2 nights in Jul 2021

10/10 Excellent

Kyle, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a truly exceptional hotel. I am already looking forward to going back at some point in the next few years. The staff were some of the most attentive and pleasant I have ever encountered. They really go out of their way to ensure everyone at the hotel is making the most of their stay. They provide an itinerary of all things happening at the hotel so you can take in Yoga, Wine Tasting and loads more. My wife and I had a cooking class with the head chef, Davide. He had an incredible background at some varied locations so enjoyed all the tips he gave us and the tour of how a professional kitchen works. Being on a vineyard and growing their own food where possible also meant everything was so fresh. Their wine selection was excellent and very well priced. Lastly, they also were very attentive to the Covid-19 situation and made every precaution necessary that people felt safe but comfortable all around the hotel.
Stayed 2 nights in Aug 2020

10/10 Excellent

Amir, LA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our experience. From the incredible staff service, to the gorgeous location, the cleanliness, the spa.. literally no complaints whatsoever. HIGHLY Recommend.
Stayed 3 nights in Dec 2019

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in the Tuscan country side, within an hour to Florence or Siena
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel was one of the best we have stayed in. The staff are very welcoming and were extremely friendly and helpful throughout our entire stay. The grounds around the hotel are beautiful! We enjoyed all three restaurants on the complex and would highly recommend them! La Rocca di Castelfalfi is such a lovely restaurant, with outstanding food and service and beautiful views. We highly recommend Hotel Il Castelfalfi and can’t wait to return!
Stayed 4 nights in Aug 2019

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular Stay
Unbelievable stay and only one problem.. no cream in the rooms. Beautiful area and it truly should be a 10!
Stayed 3 nights in Jul 2019

2/10 Terrible

olimpia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor Customer Service
The hotel is beautiful but unfortunately the staff and management at front desk and main restaurant inside the hotel were just rude and lacked customer service skills. Honestly we were so upset with how we were being treated that we will not stay there again!
Stayed 3 nights in Jul 2019
Response from Anna S. on 19 Aug 2019
Dear Guest, Thank you very much for having chosen Il Castelfalfi - TUI BLUE SELECTION for your stay and for having shared your frank opinion. It is a pleasure to learn that the wonderful hotel, located in the very heart of the Tuscan countryside has met your taste. The staff receives many positive comments, so we are impressed by your review. We are sorry that the experience with us was not totally the one expected and we already took serious action to avoid such a situation in future. We look forward to welcoming you again soon to show you our improvements and provide you with the best experience possible. Best regards,

10/10 Excellent

Lorenza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Reasonable prices, and excellent hotel. For those who love bicycling and/or golf, is a perfect local to spend a week.
Stayed 3 nights in Sep 2018

8/10 Good

RK, London

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel in picturesque setting
Enjoyed the facilities. The room was comfortable. Lovely pool and easy to find a sun bed. Picturesque setting
Stayed 2 nights in Jul 2018
Response from Resort Management on 5 Aug 2018
Dear RK Thank you for choosing our Resort for your visit at Bocelli Concert in Teatro del Silenzio which is about 25 km away. We truly hope you will have more time next time to enjoy our resort and discover also the near San Gimignano and Volterra villages. Thank you again for your review and hope also to see you soon again in Castelfalfi. Regards

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018
Response from The Management on 2 Aug 2018
Dear Gill, Thank you for your review and hope to see you soon again:-)