Reception

Reviews of Hotel Veronesi La Torre

4.5 out of 5
Hotel Veronesi La Torre
Via Monte Baldo 22, Dossobuono, Villafranca di Verona, VR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 290 out of 473 reviews" "
Rating 8 - Good. 141 out of 473 reviews" "
Rating 6 - Okay. 28 out of 473 reviews" "
Rating 4 - Poor. 9 out of 473 reviews" "
Rating 2 - Terrible. 5 out of 473 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Moshe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Large new rooms. Just amazing.
Stayed 1 night in Jan 2024
Response from C.A., Guest Relation Manager on 29 Jan 2024
Thak you, we hope to welcome you soon as a guest.

10/10 Excellent

Vivian, Corning

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful with lovely grounds in which to walk. It is not located near any shopping or restaurants but it is extremely close to the airport. For a one night stay it is perfect.
Stayed 2 nights in Sep 2023
Response from C.A.Guest Relation Manager on 16 Oct 2023
Dear Vivian, thank you for choosing Hotel Veronesi La Torre and for your enthusiastic review - this makes us very proud! We hope to welcome you again soon as our guest.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and staff.
Stayed 1 night in Sep 2023
Response from C.A. Guest Relation Manager on 12 Sept 2023
Thank you, we hope to see you again.

8/10 Good

jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent for an overnight near to the airport. Modern and newly refurbished with a pool area. Limited food options as only the hotel which was fine for one night.
Stayed 1 night in Aug 2023
Response from C.A. , Guest Relation Manager on 24 Aug 2023
Dear Jane, Thank you so much for your positive feedback. We'll continue working hard to provide you with an excellent experience, including in the food and beverage service.Best regards,

2/10 Terrible

Maj

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The property itself is magnificent, but the staff is rude, unmotivated and uninterested. I was a student a few years ago, and I have experienced much better service and hospitality in many student dorms… Furthermore, during our stay, we experienced a serious security/privacy incident as we got attacked by another guest in the SPA area. We complained about their kids screaming and playing in the SPA, although their rules clearly say that kids are not allowed in the SPA area. Staff members did not protect us during the incident, but decided to ignore the rules and distance themselves. This incident summarises well the general staff attitude. We emailed reception about the incident, and they IGNORED us. We travel regularly for work, and in fact, we work in the tourism sector, so we get to stay in around 50 hotels every year. This was one of the least hospitable staff that I have experienced in my life.
Response from C.A., Guest Relation Manager on 17 Aug 2023
Dear Maj, thank you again for choosing Hotel Veronesi La Torre. We are sorry to hear that we did not completely fulfil your expectations on this visit: we confirm that minors are not allowed in the sauna area and that the staff of the spa informed the parents about that, more than one time. From our point of view, the staff did as much as possible to guarantee a moment of relaxation for both the guests.We apologize for the delayed reply, as we took a few days to investigate and understand what happened with all departments involved.In conclusion we hope you can understand and will visit us again to enjoy a better experience.Best regards,

10/10 Excellent

Massimo, Aventura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not applicable
Stayed 2 nights in Aug 2023
Response from C.A. Guest Relation Manager on 4 Sept 2023
Thank yoyu!

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and many amenities. Staff in the breakfast room and spa were phenomenal!
Stayed 4 nights in Jul 2023
Response from C.A. Guest Relation Manager on 4 Aug 2023
Thank you,see you soon!

10/10 Excellent

Artem

Stayed 2 nights in Jul 2023
Response from C.A. , Guest Relation Manager on 14 Jul 2023
Thank you Artem

10/10 Excellent

Remigio

Stayed 1 night in Jul 2023
Response from C.A. Guest Manager on 26 Jul 2023
Thank you

10/10 Excellent

Ashwin Narbheram

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a walking distance from the airport and the transport links to Verona city centre is good. The restaurant in the hotel has a very restricted menu, but the meal we had on our first night was very good. Breakfast is very basic and I assume this is because mainly it is a business hotel. I made a mistake booking this hotel for our stay, thinking that it was quite nearer to city centre & all the attractions. But we made the most of it.
Stayed 3 nights in Jun 2023
Response from C.A. Guest Relation Manager on 3 Jul 2023
Dear guest,thank you for choosing Hotel Veronesi La Torre (although for mistake!) and for leaving an enthusiastic review on your experience, especially for the hotel’s style and service: this makes us very proud! About the dinner and breakfast, we are sorry that you had a not entirely positive perception: but you can choose among about 30 dishes at our restaurant's menu (salads, starters, first dish, second sidh, desserts) and 3 free buffets for breakfast.We hope to see you again soon as our guest,

10/10 Excellent

James

Stayed 1 night in Jun 2023
Response from C.A. , Guest Relation Manager on 14 Jul 2023
Thank you James

6/10 Okay

Eric

Liked: Property conditions & facilities
We stayed here for one night as Verona was all but booked out.. a nice venue overall that is more set up for work conferences as opposed to travellers. The A/C didn’t work but apart from that the room was good. Dinner was very good. Staff weren’t overly helpful or friendly.
Stayed 1 night in Jun 2023
Response from C.A., Guest Relation Manager on 3 Jul 2023
Dear Eric, we are sorry that you had a not entirely positive perception, we will certainly take your impressions into account to improve our service.Thank you

8/10 Good

Avi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from C.A. Guest Relation Manager on 12 Jun 2023
Thank you!

8/10 Good

TRACY

Stayed 1 night in Apr 2023
Response from C.A.Guest Relation Manager on 15 May 2023
Thank you!

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Highly recommend this hotel. Convenient and and nice escape.
Stayed 3 nights in Mar 2023
Response from C. A., Guest Relation Manager on 28 Mar 2023
Thank you!

10/10 Excellent

Mohammad

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quite good, clean with a big garden. The problem is it located in a quite isolated area. So, if you have no personal transportation then travelling by public transport is very difficult.
Response from C.A., Guest Relation Manager on 7 Dec 2022
Dear Mohammad, thank you for choosing Hotel Veronesi La Torre and for appreciating the comfort and facilities of our property. We are in a strategic location, next to the city, the lake Garda, the airport and Valpolicella wine district. Getting here by car is very easy, moreover we provide a private covered car parking for free. Your info will be very useful for other guests.We sincerely hope to see you soon again as our valued guest.

10/10 Excellent

Jon

Stayed 1 night in Nov 2022

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and unique rooms. Very nice spa area!
Stayed 1 night in Sep 2022
Response from C.A., Guest Relation Manager on 10 Oct 2022
Thank you so much Denise for the great review.We are very pleased to hear that our style and our proposals have aroused the "WOW" effect in you! From all the staff of the Hotel Veronesi La Torre a warm goodbye to the next heavenly relaxing break, taking advantage of our treatments in the Spa or of the outdoor swimming pool. See you soon,

10/10 Excellent

keltie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Far nicer airport hotel than most…..lovely room overlooking front and well landscaped
Stayed 1 night in Sep 2022
Response from C.A. , Guest Relation Manager on 12 Sept 2022
Dear Keltie, thank you for choosing Hotel Veronesi La Torre. We are glad that you appreciated some of our strong points: the amenities, the strategic location of the hotel and its charming and peaceful “allure”. We hope to see you again soon as guests!

6/10 Okay

Anton

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

Mahyar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, loved the place and the pool.
Stayed 3 nights in Jul 2022
Response from C. A., Guest Relation Manager on 9 Aug 2022
Dear Mahyar, thank you for choosing Hotel Veronesi La Torre and for appreciating the comfort and facilities of our property. Hoping to see you soon, we wish you a safe trip to home. Best Regards

8/10 Good

Ezra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jul 2022
Response from C.A., Guest Relation Manager on 21 Jul 2022
Dear Ezra, thank you for choosing us and for leaving an enthusiastic review about your experience. Our mission is to make you spend a stay of well-being and quality, and your positive feedbacks pay off the efforts and work of all of us. We hope to see you again soon as our guest,

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Chiara A., Guest Relation Manager on 21 Jul 2022
Thank you!

10/10 Excellent

ramon

Stayed 1 night in Jul 2022

10/10 Excellent

aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing so helpful. We had a lovely couple of nights there. We will definitely be going back
Stayed 2 nights in Jun 2022
Response from C.A., Guest Relation Manager on 4 Jul 2022
Dear Aaron, we are very pleased to hear that our style and our proposals have aroused the "WOW" effect in you! From all the staff of the Hotel Veronesi La Torre a warm goodbye to the next heavenly relaxing break, taking advantage of our treatments in the Spa or of the outdoor swimming pool. See you soon,

10/10 Excellent

MARIANNE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel very close to the airport but quiet room. Clean and spacious room. Restaurant was good with excellent service. Recommend for staying close to the airport.
Stayed 1 night in Apr 2022
Response from C.A., Guest Relation Manager on 3 May 2022
Dear Marianne, thank you for choosing Hotel Veronesi La Torre. We are glad that you appreciated some of our strong points: the cleanliness, facilities and our location! We are next to the ariport but in a charming area. the hotel offers in fact three large private parks inside the property, that guarantee a peaceful and relaxing stay: one of them is the new solarium surrounding the outdoor pool, which is open from June to September. At minus one floor there are the Wellness area and the breakfast room (which is enlightened by a full glass wall). So, guests can enjoy the garden and dehors for breakfast/lunch/dinner in sunny days. Hope to see you soon again, in summertime! Best Regards,

10/10 Excellent

Alessandra, Houston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel
Stayed 1 night in Feb 2022
Response from C.A., Guest Relation Manager on 21 Feb 2022
Dear Alessandra,thank you for choosing Hotel Veronesi La Torre. We are glad that you appreciate the natural charm and atmosphere of our hotel during your stay: an ancient monastery, refurbished with modern pieces of art and designers in the main wing, and with modern and colorful furniture in the new wing. Your opinion is very important to us and we hope to see you again as our guest. Best Regards,

10/10 Excellent

cristian

Stayed 2 nights in Feb 2022
Response from C.A. , Guest Relation Manager on 21 Feb 2022
Thank you!

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice place but a few things to improve
It is our second visit to Veronesi La Torre. We came back after the long period of restrictions, and were very much looking forward to it given our amazing experience before. Over this time the hotel went through renovations and expansion (new building, outdoor pool). Unfortunately, these changes have made the hotel loose its unique atmosphere and become more corporate. During our stay it was hosting a big conference, and we were evidently not the priority of the staff. The check in was the opposite of helpful, where we were given zero information. Re spa facilities - like in most paces you now have to book a time slot - but it did not seem to be working here, as at times the number of people was obviously above the capacity (based on beds). Also quite disappointing that half of the spa facilities were not working (only one of the sauna rooms was working in fact). Another disappointing thing was the outdoor pool that was closed, including the area around it. The website does not suggest it is anyhow seasonal. The other thing that changed over the last two years - the hotel is no longer offering a shuttle to Verona. They used to have a couple a day which was really handy for those travelling without a car or wanting to have a drink in Verona. A few positives to mention: the restaurant is still great, the breakfast staff were helpful, the rooms are good size (wardrobes not good). Overall, would recommend for a short stay when arriving late as it is very close to the airport
Stayed 3 nights in Sep 2021
Response from C.A. , Guest Relation Manager on 27 Oct 2021
Dear Jonathan, thank you for choosing Hotel Veronesi La Torre again: we love your comments about the new rooms and the Restaurant La Torre22. We are sorry that you couldn’t appreciate the natural charm and atmosphere of our hotel during your stay. We offer indeed a new brand wing with 41 new rooms that unfold within a large area consisting of green parks, pool and Italian gardens. But the main wing of the hotel keeps its charm as you knew it: an ancient monastery, refurbished with modern pieces of art and designers. Although our hotel hosts meetings and events, it does not lose its peaceful “allure”- as written in many reviews. By the way, your opinion is very important to us and we will take in consideration your suggestions about Spa and the guest relations (the hospitality industry is suffering an issue concerning Human Resources after the pandemic all over Europe). We hope to welcome you again here. Best Regards,

10/10 Excellent

Oded

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from C.A. , Guest Relation Manager on 20 Aug 2021
Grazie per aver scelto di stare con noi e grazie per il suo feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from C.A., Guest Relation Manager on 20 Apr 2022
Dear guest, thank you for choosing Hotel Veronesi La Torre in 2020. Our hotel closed in 2020 and opened again in 2021, renovated and refurbished, with 41 new rooms and an outdoor swimming pool. We recommend visiting us again soon to enjoy it. Best Regards,

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from C.A., Guest Relation Manager on 20 Apr 2022
Thank you for choosing Hotel Veronesi La Torre in 2019. Our hotel closed in 2020 and opened again in 2021, renovated and refurbished, with 41 new rooms and an outdoor swimming pool. We recommend visiting us again soon to enjoy it Best Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the spa (salt water pool, jacuzzi, sauna, and steam room) every day. Is convenient to Verona and other Veneto cities. Food (breakfast and restaurant) was excellent. Room was spacious and comfortable.
Stayed 5 nights in Dec 2019
Response from Hotel Veronesi La Torre on 24 Jan 2020
Dear guest, thank you for choosing our Hotel Veronesi La Torre on your stay. We are glad you appreciated our services. Kind regards, Hotel Veronesi La Torre

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from C.A., Guest Relation Manager on 20 Apr 2022
Dear guest, thank you for choosing Hotel Veronesi La Torre in 2019. Our hotel closed in 2020 and opened again in 2021, renovated and refurbished, with 41 new rooms and an outdoor swimming pool. We recommend visiting us again soon to enjoy it Best Regards,

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from C.A., Guest Relation Manager on 20 Apr 2022
Dear guest, thank you for choosing Hotel Veronesi La Torre in 2019. Our hotel closed in 2020 and opened again in 2021, renovated and refurbished, with 41 new rooms and an outdoor swimming pool. We recommend visiting us again soon to enjoy it Best Regards,

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Not satisfied
Sound insulation is very poor and you can hear the walls trembling when your neighbors walk in their rooms as well as the people talking in the meeting room below your room. Very uncomfortable Odors are also very strong outside due to the neighboring agricultural operation
Stayed 3 nights in Sep 2019
Response from C.A., Guest Relation Manager on 20 Apr 2022
Dear guest, thank you for choosing Hotel Veronesi La Torre in 2019. Our hotel closed in 2020 and opened again in 2021, renovated and refurbished, with 41 new rooms and an outdoor swimming pool. We recommend visiting us again soon to enjoy it Best Regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property . Most employees spoke English and front desk very helpful. Restaurant has limited menu doesn't open till 7.30 pm . They have a shuttle service to Verona .
Stayed 5 nights in Sep 2019

10/10 Excellent

eden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, highly recommended.
Stayed 3 nights in Sep 2019
Response from C.A., Guest Relation Manager on 20 Apr 2022
Dear guest, thank you for choosing Hotel Veronesi La Torre in 2019. Our hotel closed in 2020 and opened again in 2021, renovated and refurbished, with 41 new rooms and an outdoor swimming pool. We recommend visiting us again soon to enjoy it Best Regards,

10/10 Excellent

Aamer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a short stay here, just for 2 nights but the hotel room and building itself were wonderful. They were extremely clean and the rooms were personalised with luxurious furniture, supported by a guide telling you what the pieces were. A small detail that goes a long way! Overall, I was happy with this and would come again.
Stayed 2 nights in Sep 2019
Response from C.A., Guest Relation Manager on 20 Apr 2022
Dear guest, thank you for choosing Hotel Veronesi La Torre in 2019. Our hotel closed in 2020 and opened again in 2021, renovated and refurbished, with 41 new rooms and an outdoor swimming pool. We recommend visiting us again soon to enjoy it Best Regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and facility. Free parking is always a plus.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overall!
Stayed 3 nights in Aug 2019
Response from C.A. , Guest Relation Manager on 4 Sept 2019
Thank you!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport (we had a very late flight) but very quiet. The rooms are all individually decorated, with interesting pieces of furniture.
Stayed 1 night in Jul 2019
Response from C.A. , Guest Relation Manager on 4 Sept 2019
Dear guest, thank you for your kind review and your compliments about our hotel's facilities and our stylish furniture. Best regards,

10/10 Excellent

Verified traveller

Stayed 6 nights in Aug 2019
Response from C.A. , Guest Relation Manager on 4 Sept 2019
Thank you!

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool and sauna!
We had only a one night stay, but we decided to stay three nights! It was fabulous. They have a salt water pool, massage and numerous spa "toys" (Finnish sauna, steam room, hot tub, sink of ice to rub on your painful legs -- that was unbelievably helpful-- and hot cold progressive shower with lights and scents.) We didn't bother to take the bus to Verona to see the coliseum. That is what had been so stressful in the rest of our trip, trying to deal with old cities walking on bad legs. We had a true vacation here. However, the dinner restaurant -- outside breakfast -- was terrible cooking. Awful. Breakfast was great, but we started to restrict what we ate there because of fears we had food poisoning. Otherwise, breakfast was very good. The one drawback to the hotel was the pornographic furniture and art in the main lobby. They had a chair that implied a woman with her legs spread open. Really shocking. They also had a picture of a famous gay man.
Stayed 1 night in Jul 2019
Response from C.A. , Guest Relation Manager on 6 Aug 2019
Dear Lawrence, thank you for your review and compliments about the location of the hotel and its facilities (spa, shuttle, breakfast etc…). We regret that you felt having a bad “food experience” at our hotel.Opinions on food, in general, are subjective and personal so we absolutely accept and understand yours. Actually, our food ingredients are fresh products which are cooked according to Italian recipes. About the art pieces: there are no pornographic paints nor furniture. We’d like to point out that the chair in the hall is the famous “UP Chair” by Gaetano Pesce, representing a mother with her child. Best Regards,

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Excellent stay! The hotel is a very peaceful and relaxing place with a nice pool and spa. The staff were friendly and happy to help. The restaurant is also extremely good. The hotel is about 20 minutes from the centre of Verona, but there was a transfer service provided by the hotel.
Stayed 3 nights in Jul 2019
Response from C.A. , Guest Relation Manager on 6 Aug 2019
Dear Jonathan, thank you for your kind review and for your feedback on your experience at our hotel. We hope to have the pleasure to welcome you back again in the future! Best Regards,

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet although next to the airport
Overall ok , but breakfast quality definitely need to improve . Scrambled egg looked really terrible . Very spacious hotel and service was good and friendly . Was missing the hair conditioner in the bathroom .
Stayed 1 night in Jul 2019
Response from C.A. , Guest Relation Manager on 23 Jul 2019
Dear Torsten, Thanks for visiting us and for your review. Travelers usually love the excellent breakfast: large variety of salad and sweet food, cold and warm dishes, BIO corner, glutenfree corner, Italian bakery, homemade cakes (for free) and an extra menu on request with charge. We will try to improve even more with your suggestions about eggs selecions. Best Regards

6/10 Okay

von

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
There were flies and gnats in our room! Couldn’t figure out where they were coming from
Stayed 1 night in Jul 2019
Response from Guest Relation Manager on 12 Jul 2019
Dear guest, thank you for choosing Hotel Veronesi La Torre, a renovated monastery in country side with a glamour ambience. Flies use to awake in spring time and could visit us sometimes, although we normally close the rooms’windows especially when conditon air is on. :) Hope to welcome you again soon.

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from Guest relation manager on 1 Jul 2019
Grazie

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location was quiet . The spa was good . However the restaurant didn’t open until quite late 7.30 pm . Had to visit the city to eat. Emilio in reception was very helpful . Other members of staff a bit stiff and not very helpful regarding when asked for suggestions as where to visit locally or in Verona
Stayed 7 nights in Apr 2019
Response from Chiara A. on 21 May 2019
Thank you so much for your kind review. We are very glad that you have had a comfortable stay at Hotel Veronesi La Torre and that you were especially pleased with the friendliness Emilio one of our professional staff. We will try to improve the quality of services to suggest the best solutions to our guests. We look forward to welcome you very soon again. Best regards