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For what we needed the hotel for, which was basically just a bed it was perfect. The rooms were pretty run down but served the purpose. The main positive was the location as it was walking distance to everything we wanted to see in Monaco.
We checked in and it was excellent from beginning to end following this. The checkin was efficient and polite with great attention to detail. As the work on the hotel is in progress we were given a room on Casino Square which was fantastic. Thats a view worth every penny.
I've stayed at a number of less expensive hotels in Monaco. The Novotel MOnte Carlo, while not the least expensive, was for the price, the best.
Overall we had a great time staff was very efficient and friendly but room service staff was very much harendous front desk and management team was very professional. I don't like when they overcharge on my bills. I don't like when at Italian restaurant served wrong food.
I will definitly be going back to this hotel. There were a few hiccups upon my initial arrival, however, I was immediatley addressed by the hotel manager and he was the most pleasant and accommodating. I will be going back again and again!!!!
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