Pleasant Hotel close to Box Hill
Posted 12-Sep-2016 on Ebookers
Good Points: Hotel and room were very clean, staff were friendly and welcoming, and surrounding area very beautiful.
Bad Points: In room service was poor and expensive for what you get. We ordered breakfast to our room and were very disappointed with very small portions and lack of condiments eg. cutlery, seasoning, serviettes....Needed to phone front desk to ask for these which subsequently took ages to arrive by which time food went cold! Also ,unlike advertised on two different websites (trivago, ebookers), there is no pay movie facility and in light that we had booked the Deluxe Suite, we overlooked a wedding celebration with a disco going on till late. Although this was no problem for ourselves, do be aware when booking on a Saturday night that a good night's sleep is unlikely!