Deluxe Room, 1 King Bed, Non Smoking, Kitchenette | Private kitchenette | Mini-fridge
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Reviews of Motel 6 Mobile, AL – Airport Blvd

2 out of 5
Motel 6 Mobile, AL – Airport Blvd
West I-65 Service Road, 156, Mobile, AL

Reviews

6.4
Rating 10 - Excellent. 23 out of 88 reviews" "
Rating 8 - Good. 19 out of 88 reviews" "
Rating 6 - Okay. 17 out of 88 reviews" "
Rating 4 - Poor. 8 out of 88 reviews" "
Rating 2 - Terrible. 21 out of 88 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ollie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very nice and I didn't have any problems.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi OllieThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
The place is very dirty. The beds linens are stained and comforters have burn holes in them. Staff is very unprofessional
Response from Brand Experience Team on 22 Feb 2024
Hi Paul,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Valarie

Disliked: Staff & service, property conditions & facilities
Looks are deceiving
Stayed 2 nights in Feb 2024
Response from GM Henry on 12 Feb 2024
Hi There,I hope this email finds you well. Thank you for taking the time to share your feedback and provide us with a 2-star rating for your recent experience at our motel. We sincerely appreciate your honesty and the opportunity to address any concerns you may have.Your feedback is invaluable to us, as it helps us understand areas where we can improve and enhance our services. We take every comment seriously and are committed to making the necessary adjustments to ensure a better experience for our guests.If there are specific aspects of your stay that you would like to discuss further or if you have any suggestions on how we can better meet your expectations, please feel free to share them. We are here to listen and take action to make your next visit with us even more enjoyable.Once again, thank you for choosing our motel, and we look forward to the opportunity to welcome you back and provide an improved experience in the future.Warm regards,

6/10 Okay

Darla

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was not swept,there were cigarett butts and ashes on floor. Holes all over the comforter,stains on the pillows.
Stayed 1 night in Jan 2024
Response from Henry on 29 Jan 2024
Hi There,I hope this email finds you well. Thank you for taking the time to share your feedback and provide us with a 3-star rating for your recent experience at our motel. We sincerely appreciate your honesty and the opportunity to address any concerns you may have.Your feedback is invaluable to us, as it helps us understand areas where we can improve and enhance our services. We take every comment seriously and are committed to making the necessary adjustments to ensure a better experience for our guests.If there are specific aspects of your stay that you would like to discuss further or if you have any suggestions on how we can better meet your expectations, please feel free to share them. We are here to listen and take action to make your next visit with us even more enjoyable.Once again, thank you for choosing our motel, and we look forward to the opportunity to welcome you back and provide an improved experience in the future.Warm regards,

10/10 Excellent

Kailyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Henry on 29 Jan 2024
Hi There,I hope this email finds you well. I wanted to take a moment to express my sincere gratitude for taking the time to leave us a good rating for your recent stay at our motel.Your positive feedback means the world to us, and it's truly heartening to know that we were able to meet and exceed your expectations. We strive to provide exceptional service and a comfortable environment for all our guests, and your endorsement motivates us to continue delivering the best experiences possible.We are delighted to have had the opportunity to host you, and we are thrilled that you enjoyed your time with us. Your feedback serves as a valuable testament to the hard work and dedication of our team.Thank you once again for choosing our motel, and for sharing your positive experience. We look forward to the possibility of hosting you again in the future.Warm regards,

2/10 Terrible

Leonard

Disliked: Cleanliness, property conditions & facilities, room comfort
Motel 6 I-65 Dirty
The whole place is dirty, towels were stained with brown spots all on them like they were just used by someone who just came from muding, carports were very stained, sheets and pillow cases were also stained and dirty, bad overall!!!
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 29 Nov 2023
Hi Leonard,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 Okay

Lucretia

Stayed 2 nights in Nov 2023
Response from Henry on 29 Jan 2024
Hi There,I hope this email finds you well. Thank you for taking the time to share your feedback and provide us with a 3-star rating for your recent experience at our motel. We sincerely appreciate your honesty and the opportunity to address any concerns you may have.Your feedback is invaluable to us, as it helps us understand areas where we can improve and enhance our services. We take every comment seriously and are committed to making the necessary adjustments to ensure a better experience for our guests.If there are specific aspects of your stay that you would like to discuss further or if you have any suggestions on how we can better meet your expectations, please feel free to share them. We are here to listen and take action to make your next visit with us even more enjoyable.Once again, thank you for choosing our motel, and we look forward to the opportunity to welcome you back and provide an improved experience in the future.Warm regards,

10/10 Excellent

Shanethia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

anthonry

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Be careful
Room was ok only issue was my wife got shocked by one of their plugs.
Stayed 3 nights in Oct 2023
Response from Nancy Y. on 7 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Jeffery

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Caroline

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

anthonry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip
If your a smoker this location is great for you. Price was reasonable and service was good
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on 23 Aug 2023
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

M C

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not recommend
The place showed signs of unkept. Rust, dirty a bit smelly, outdated, signs at elevators warning about sex trafficking, and dog poop by front door.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 9 Aug 2023
Hi M C,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep driving!!
Awful, awful, awful. And completely unsafe! Al the outdoor exit doors were broken so the building was not secure. The exit door RIGHT OUTSIDE my door kept banging all night with people coming in and out. I finally got up at 3:30 and left since I wasn’t getting any sleep anyway. Also, there were a few dead bugs on the floor. I didn’t feel comfortable sleeping on the sheets!
Stayed 1 night in Jun 2023
Response from Nancy Y. on 6 Jul 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

6/10 Okay

Shinetall

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2023

2/10 Terrible

Mitchell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad hotel stay wife not happy at all
It was supposed to be smoke free there was cigarette burns in the bed then the bathroom smelled like pee and half a roll of toilet paper then no smoke detector and not light in the hall then drug dealing going on in the back more
Stayed 1 night in Jun 2023
Response from Nancy Y. on 16 Jun 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Barbatra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever!!!!
There was no toilet paper. I called the front desk and the phone did not work. The shower liner had mold on it. It was absolutely disgusting.
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 16 May 2023
Hi Barbara,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Ademola

Travelled with family and small children
Disliked: Property conditions & facilities
There was a constant noise coming from the room above me however I spoke to the manager and she clearly stated there’s nothing they can do about the noise because the occupant has been living in the property for 10 years,
Stayed 1 night in Mar 2023
Response from Brand Experience Team on 4 Apr 2023
Hi Ademola,We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The backdoor to the property could not be secured. The key card reader and lock was broken.
Stayed 1 night in Mar 2023
Response from Brand Experience Team on 4 Apr 2023
Hi David,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Bishop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Good service, 👍 just noisy, can't sleep ☺️
Stayed 1 night in Mar 2023
Response from Nancy Y. on 22 Mar 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 Terrible

Deyka

Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Horrible place! The office smelled horribly plus mixed in with the marijuana did not help’ the shower curtains had mold! Did not even shower! Had 1 towel it was two of us. Rebuild this place please
Stayed 1 night in Mar 2023
Response from Brand Experience Team on 16 Mar 2023
Hi Deyka,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

8/10 Good

anthonry

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Could've been better
First day i stayed at this location i took a shower and slipped and fell in the shower due to the fact the there's nothing to stand on. The tub is very slippery once wet. Istayed for 4 nights didnt get any towels brought to my room not once so I'm glad my wife packed some for the trip.
Stayed 4 nights in Feb 2023

2/10 Terrible

Linda

Travelled with partner
The only thing that I liked about the property is close to all the events that I was attending but the room itself was not clean water was coming up at the floor we step on the tiles and I had to let them know I wanted my room clean daily and when they did clean it they only replace the towels but did not wipe the countertops down or clean the tub they change the sheets swept the floor and it was molding the trim molding in the room was coming off down the hallway walk into the office it was a hole in the ceiling I just said I was not happy at all with that property this was not happy
Stayed 3 nights in Feb 2023
Response from henry patel on 22 Feb 2023
thank you for staying with us. we are very sorry that we did not met your expectation! we will try our best to resolve this issue

10/10 Excellent

Paul

Stayed 2 nights in Feb 2023
Response from henry patel on 22 Feb 2023
thank you very much for staying with us. we are very glad that you enjoyed your stay with us !!

10/10 Excellent

Priscilla

Stayed 1 night in Feb 2023
Response from henry ptel on 22 Feb 2023
Thank you for staying with us. we are very to know that you enjoy your stay with us! please let know what can we do next time to make your stay more enjoyable

6/10 Okay

Greg

Stayed 1 night in Feb 2023

8/10 Good

Nicholas

Business traveller
Liked: Cleanliness, staff & service, room comfort
It was ok
Stayed 1 night in Feb 2023
Response from henry patel on 22 Feb 2023
Thanks so much for sharing your experience with us. we hope to see you again soon. we really appreciate you taking the time to share your rating with us.

2/10 Terrible

praneeth

Liked: Staff & service
Disliked: Amenities, property conditions & facilities

10/10 Excellent

Alexandria

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Kat on 7 Jan 2023
Hello Kylie,Thank you for the feed back and perfect rating!!Kat#Team6

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Kat on 7 Jan 2023
Hello Kylie,Thank you for the feed back and perfect rating!!Kat#Team6

2/10 Terrible

Juventina

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled so bad... The cigarette smell was so bad, that we had to sleep with the window open all night.. Microwave didn't work, the bathroom door doesn't close or locked.. I traveled a lot and this is one of the worst hotel's I've stayed!!
Stayed 1 night in Dec 2022
Response from Kat on 7 Jan 2023
Hello Juventina,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention, and would like to discuss your experience further please contact us.Kat#Team6

2/10 Terrible

Mary

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The outside of building looked to be newly painted but the ant invasion was not addressed. The pavement in front was black with filth. The carpet in hall could have been steam cleaned. The side entrance door had a broken lock and was black with dirt. Somehow the room was updated and didn’t compare to the hall and exterior.
Stayed 1 night in Nov 2022

6/10 Okay

Brittany

Stayed 1 night in Oct 2022

6/10 Okay

Tracy

Travelled with family
Liked: Staff & service
Room was ok bed comfortable but no toilet paper
Stayed 1 night in Sep 2022
Response from Nancy Y. on 11 Oct 2022
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Imani

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely dirty. They didn’t change my room after I told them that my fridge, microwave, tv and phone didn’t not work. I paid for a bed.
Stayed 1 night in Apr 2022
Response from Brand Experience Team on 18 May 2022
Hi Imani, We are disappointed to learn that we fell short of your expectations and we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

4/10 Poor

Amanda

Travelled with family
Alot of noise from guest. Screaming kids all night long. Lots of drug deals in and around tbe hotel
Stayed 1 night in Apr 2022
Response from Brand Experience Team on 18 May 2022
Hi Amanda, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

8/10 Good

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was good. The only complaints I have is with the shady property and people next to it
Stayed 2 nights in Mar 2022
Response from Brand Experience Team on 18 May 2022
Hi Charles, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

8/10 Good

Melissa

Travelled with family
Liked: Staff & service, property conditions & facilities
The floor was dirty but the bed and bedsheets were clean
Stayed 2 nights in Apr 2022
Response from Brand Experience Team on 18 May 2022
Hi Melissa, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Lilith #Team6

10/10 Excellent

Chantelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet, and had really nice staff.
Stayed 2 nights in Feb 2022
Response from Brand Experience Team on 23 Mar 2022
Hi Chantelle, Thank you for the perfect rating!! Maz K. #Team6

4/10 Poor

Tiffany A

Travelled with partner
Disliked: Staff & service
I paid for a king smoking and got a double non smoking. Staff not willing to fix the problem just offered excuses. Wont be staying here again.
Stayed 1 night in Mar 2022
Response from Brand Experience Team on 23 Mar 2022
Hi Tiffany, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

6/10 Okay

Dewey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
One room the door fit not fit properly and anyone
Stayed 4 nights in Feb 2022
Response from Brand Experience Team on 23 Mar 2022
Hi Dewey, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
It was OK.
The front desk area was clean and reception was quick and the attendant, maybe manager, was courteous and helpful. The room was Spartan but very clean. What was disconcerting was the condition of uncleanliness of the parking area, although, I’m not sure that trash bins would have helped. Someone should have at least walked the lot to help a little.
Stayed 2 nights in Feb 2022
Response from Brand Experience Team on 23 Mar 2022
Hi Mark, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Maz K. #Team6

8/10 Good

Sandra

Travelled with family
Liked: Staff & service
Stayed 2 nights in Feb 2022
Response from Brand Experience Team on 18 May 2022
Hi Sandra, Thank you for the positive review! Lilith #Team6

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2022
Response from Brand Experience Team on 18 May 2022
Hi Jonathan, Thank you for the perfect rating! Lilith #Team6

6/10 Okay

Emilee

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I booked online for an accessible room, as my husband had ligament issues in his knee, and climbing stairs was difficult for him. Not only was there no accessible room, meaning we had to climb the stairs, there was no hot water in the hotel room at all. The knob in the bathroom was rigged to not even turn to the hot water side of the dial.
Stayed 2 nights in Feb 2022
Response from Brand Experience Team on 23 Mar 2022
Hi Emilee, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

2/10 Terrible

Melinda

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Unsatisfactory Customer Services, Unsanitary room very unsafe seem very unpleasant
Stayed 1 night in Jan 2022
Response from Brand Experience Team on 23 Mar 2022
Hi Melinda, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz #Team6

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Decent - Not Great
Hotel is not in a great area - major upkeep needs to happen here as well. Holes in ceiling/walls, constant noise (both inside and outside) Front desk service was great, very friendly and welcoming. Would not stay here again though - a few extra bucks could get you in a much nicer place right down the road.
Stayed 1 night in Jan 2022
Response from Brand Experience Team on 23 Mar 2022
Hi Traveler, Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K. #Team6

6/10 Okay

Ronnie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Motel 6
The room was clean and remodeled. The rest of the motel was under construction. There were people yelling up and down the hallway all night long. Also people outside at the motel next door being loud throughout the night.
Stayed 12 nights in Nov 2021
Response from Brand Experience Team on 23 Mar 2022
Hi Ronnie, Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

4/10 Poor

Jennifer

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Hotel under renovation. Room itself was clean and comfortable. Lacked amenities like hair dyer and ashtray and hotel didn’t have available. Guests between this hotel and hotel next door (quality) seemed to have transients and or other activities occurring. location was convenient.
Stayed 2 nights in Dec 2021
Response from Brand Experience Team on 23 Mar 2022
Hi Jennifer, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6