Reception

Reviews of River Canyon Lodge

2 out of 5
River Canyon Lodge
71 W 200 N, Moab, UT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 228 out of 377 reviews" "
Rating 8 - Good. 108 out of 377 reviews" "
Rating 6 - Okay. 29 out of 377 reviews" "
Rating 4 - Poor. 9 out of 377 reviews" "
Rating 2 - Terrible. 3 out of 377 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew, FLAGSTAFF

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated restrooms & rooms which are small but very comfortable. Rooms and facility are very clean and close to everything. Has a very nice lodge style seating area in the lobby. Great staff and service.
Stayed 2 nights in Mar 2024
Response from Front Desk on 27 Mar 2024
Thank youfor your feedback, we are happy you enjoyed your stay and hope to see you again!

10/10 Excellent

Elliana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had previous accommodations, but chose to stay here after those plans fell through. We were able to get a room the day of, and the service was great! This was a super convenient location, perfectly walkable to Main Street Moab for shopping and food. Would definitely recommend!
Stayed 3 nights in Mar 2024
Response from Front Desk on 26 Mar 2024
Thank you for your feedback! We are happy that you enjoyed your stay with us and hope to see you again!

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Mar 2024
Response from Front Desk on 24 Mar 2024
Thank you for your feedback, we appreciate your stay!

8/10 Good

Kurt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a budget hotel so there aren’t many amenities. But, the staff was very friendly and check in was fast. Everything was very clean and quiet. Perfect for a quick weekend getaway. I gave it an overall 4 rating so you don’t think you are getting a luxury hotel.
Stayed 1 night in Mar 2024
Response from Front Desk on 24 Mar 2024
Thank you for yourfeedback, we appreciate your stay.

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on 24 Mar 2024
Thank you for your feedback

10/10 Excellent

Tiffany, Mesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These rooms are SUPER CUTE! Stayed here with a family of 4 in March 2024 -- all the rooms have been renovated! Great wood and metal accents, thoughtfully placed hooks to hold stuff, and clean floors -- we loved it! Spring for the suite with the island in the middle of the room -- it's way bigger and having that extra space to put things makes up for the smaller vanity in the bathroom. The pool was getting re-plastered as we stayed -- great for summer! Downtown in just a short walk away, and the food truck court is right across the parking lot. We really had a great time here -- and the 24hr coffee and espresso bar was a great touch!
Stayed 1 night in Mar 2024
Response from Front Desk on 23 Mar 2024
Thank you for your feedback. We are glad you enjoyed your stay and hope to see you again!

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness, staff & service
Looks like it’s newly renovated. Took a bit to get our mini fridge and nightstands all plugged in. Not sure if our room hadn’t been used since updates, but nothing in our room was plugged in. The only overhead light in the room was blocked by the tv cabinet. Quite tight on space and zero bathroom counter. Walls are very thin, and a snoring neighbor made sleeping difficult. Appreciated the cleanliness!
Stayed 3 nights in Mar 2024
Response from Front Desk on 21 Mar 2024
Thank you for your feedback. We apologize for the inconvenience you encountered during your stay, we do thank you for bearing with us during our first week open from our winter break. We appreciate you staying with us!

10/10 Excellent

Octavio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and cordial.
Stayed 2 nights in Mar 2024
Response from Front Desk on 21 Mar 2024
Thank you for your feedback, we appreciate your stay

8/10 Good

marc

Liked: Cleanliness
Staff was pleasant and helpful.
Stayed 2 nights in Mar 2024
Response from Front Desk on 19 Mar 2024
Thank you for your feedback,we appreciate your stay!

10/10 Excellent

JASON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Front Desk on 17 Mar 2024
Thank you for staying with us!

8/10 Good

Wayne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We try to get this location as are first preference every time we visit Moab.
Stayed 2 nights in Mar 2024
Response from Front Desk on 17 Mar 2024
Thank you for your feedback, we appreciate your stay!

10/10 Excellent

Jilleisa

Travelled with group
Liked: Staff & service, property conditions & facilities
The staff were kind and very accommodating. Highly recommend this hotel!
Stayed 1 night in Mar 2024
Response from Front Desk on 16 Mar 2024
Thank you for your feedback! We hope to see you again!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very friendly staff
Stayed 1 night in Mar 2024
Response from Front Desk on 16 Mar 2024
Thank you for your feedback, we appreciate your stay!

10/10 Excellent

Christina, Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Front Desk on 16 Mar 2024
Thank you for your feedback, we hope to see you again!

6/10 Okay

Dandan

Liked: Cleanliness, staff & service, amenities
The soundproof is not that good.
Stayed 2 nights in Mar 2024
Response from Front Desk on 15 Mar 2024
Thank you for your feedback.We do hope you enjoyed the services and amenities we do offer that focus on the value they bring to our guests. We hope you enjoyed our heated pool, large spa, coffee bar, free wifi, ample parking, newly renovated room with mini fridge, microwave, guest safe, and easy walking distance to downtown shops and cafes. We appreciuate your stay!

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and well managed. It was a very busy weekend and the room was quiet and a laundromat was just around the corner. A perfect place to enjoy Arches and Canyonlands.
Stayed 2 nights in Mar 2024
Response from Front Desk on 14 Mar 2024
Thank you for your feedback, we appreciate your stay!

10/10 Excellent

julie

Liked: Cleanliness, staff & service
From the outside, this hotel doesn’t look terribly inviting and the lobby is very dark but the rooms have been redone and are lovely. I had a king room and while it was quite small, it was clean and comfortable and updated. The walls are a bit thin and you can really hear what’s happening in the hallways but I just left the bathroom fan on the block that. Unfortunately, the pool and hot tub area was being refurbished when I was there (and Expedia didn’t mention it when booking, super disappointed) but that wasn’t the hotels fault. I’m sure it will be awesome once done. Would absolutely stay here again.
Stayed 4 nights in Mar 2024
Response from Front Desk on 14 Mar 2024
Thank you for your feedback!

6/10 Okay

Sheri

Travelled with family
Disliked: Property conditions & facilities
Average all around. Rooms only cleaned if requested the night before. A modest choice at a good price.
Stayed 3 nights in Mar 2024
Response from Front Desk on 14 Mar 2024
Thank you for your feedback. We are a limited-service hotel offering focused facilities and amenities that brings value to our guests. We hope you enjoyed our heated pool, large spa, coffee bar, free wifi, ample parking, newly renovated room with mini fridge, microwave, guest safe, and easy walking distance to downtown shops and cafes.

6/10 Okay

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
The heater is really loud. The rooms are nice though and squeaky clean.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 14 Mar 2024
Thank you for your feedback. Our housekeeping will be happy to know they got a shout out for their hardwork. We have checked the heater, and found it to be in working order. Please let us know next time while it is happening so we can address it in a timely manner. We hope to have the pleasure of hosting you next time you are in Moab.

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front desk on 11 Mar 2024
Thank you for your feed back, we appreciate your stay

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities
very nice should have just some breakfast
Stayed 1 night in Oct 2023
Response from Front Desk on 21 Nov 2023
Thank you for your feed back

10/10 Excellent

Tajana

Liked: Cleanliness, staff & service, property conditions & facilities
quiet,very clean rooms,nice pool
Stayed 2 nights in Oct 2023
Response from Front Desk on 21 Nov 2023
Thank you for staying with us!

6/10 Okay

Billie

Stayed 1 night in Nov 2023
Response from Front Desk on 15 Nov 2023
Thank you for your feedback, we would welcome a call from you to the property and let us know what area we failed to meet your expectation. We appreciate your insight as it will help in our effort to continually improve our guest experiences. We hope you enjoyed our heated pool, large spa, coffee bar, free wifi, ample parking, newly renovated room with mini fridge, microwave, guest safe, and easy walking distance to downtown shops and cafes.

10/10 Excellent

Kaylee

Stayed 3 nights in Nov 2023
Response from Front Desk on 14 Nov 2023
Thank you for your feedback, we appreciate your stay!

10/10 Excellent

David R.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a nice clean place to stay. It seemed to have been updated and remodeled recently and that was so nice compared to some places we have stayed. The rooms are definitely small, but the price was very reasonable, and the room had what we needed and we would stay there again, for sure.
Stayed 1 night in Nov 2023
Response from Front Desk on 14 Nov 2023
Thank you for your feedback, we appreciate your stay!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
It was a great location one block off of the Main Street. It was close to all the food and shops but not as loud as the main road. Room was clean and modern.
Stayed 1 night in Nov 2023
Response from Front Desk on 14 Nov 2023
Thank you for your feedback

8/10 Good

Daniel, Omaha

Liked: Cleanliness, staff & service, property conditions & facilities
Good value and great location!!
Stayed 3 nights in Nov 2023
Response from Front Desk on 11 Nov 2023
Thank you for your feedback

10/10 Excellent

Mark

Stayed 3 nights in Nov 2023
Response from Front Desk on 11 Nov 2023
Thank you for your feedback

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great, clean, hotel.
Stayed 1 night in Nov 2023
Response from Front Desk on 10 Nov 2023
Thank you for your feedback, we appreciate your stay!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Front Desk on 9 Nov 2023
Thank you for your feedback

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Moab hiking home base
5 nights. Very comfortable and hospitable. Convenient and clean. Location is perfect. Parking lot is secure. I would definitely stay again.
Stayed 5 nights in Nov 2023
Response from Front Desk on 7 Nov 2023
Thank you for your stay with us.

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the cleanliness and availability of coffee from that nice machine. We liked that there were rags available to clean off items because of all the sand and red rocks. We were sad that the hot tub wasn't open, we would have liked to know ahead of time, someone in front of me checking in was also super disappointed by this. Room was super small, but , clean and enjoyable for the price.
Stayed 3 nights in Nov 2023
Response from Front Desk on 7 Nov 2023
Thank you for your stay.

8/10 Good

Heather A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Front Desk on 7 Nov 2023
Thank you for your stay with us.

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front Desk on 7 Nov 2023
Thank you for your stay with us.

10/10 Excellent

amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I slept like a baby! Good shower pressure. Clean, nicely remodeled.great location too
Stayed 1 night in Nov 2023
Response from Front Desk on 6 Nov 2023
Thank you for staying with us.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and comfortable.
Very nice updated room in a beautifully styled hotel. Great Thai restaurant across the street and walking distance to the Main Street. Very clean, quiet and comfortable
Stayed 1 night in Nov 2023
Response from Front Desk on 6 Nov 2023
Thank you for your stay.

10/10 Excellent

Tasha Rae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the room. The bed and pillows were super comfy! It was a really nice place to stay!
Stayed 1 night in Nov 2023
Response from Front Desk on 5 Nov 2023
Thank you for your stay.

10/10 Excellent

Luis E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on 4 Nov 2023
Thank you for your feed back, we appreciate your stay

8/10 Good

Rachel

Liked: Cleanliness, staff & service
Hotel is right off the main road so accessible to walk to coffee shops and dinner. The staff is very helpful and accommodating. We booked a king bed room and found it too be quite small.
Stayed 3 nights in Oct 2023
Response from Front desk on 2 Nov 2023
Thank you for your feed back

10/10 Excellent

Christine t.

Just a block off the main drag in Moab the lodge is convenient walking distance to numerous shops and restaurants. Clean and comfortable.
Stayed 1 night in Oct 2023
Response from Front Desk on 1 Nov 2023
Thank you for your feedback, we appreciate your stay!

10/10 Excellent

shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on 31 Oct 2023
Thank you for your feed back, we appreciate your stay!

2/10 Terrible

Robert

Travelled with family
Liked: Cleanliness
I had a chance of plans outside of my cancellation window. I notified them upon arrival I was only staying one night not two. So I paid double for one night.No refund from the property I’ll be back to Moab but I’ll never stay at this property again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Harvey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Good value for the area
Stayed 1 night in Oct 2023
Response from Front Desk on 31 Oct 2023
Thank you for your stay with us.

10/10 Excellent

Mike

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its clean, close to restaurants and the main street. Cute rooms with a refridgerator and microwave which is always nice.
Stayed 1 night in Oct 2023
Response from Front Desk on 30 Oct 2023
Thank you for your stay.

10/10 Excellent

Robyn

Stayed 1 night in Oct 2023
Response from Front Desk on 19 Nov 2023
Thank you for staying with us!

10/10 Excellent

Kristy, Denver

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Nice and clean and convenient location
Stayed 3 nights in Oct 2023
Response from Front Desk on 30 Oct 2023
Thank you for your stay.

8/10 Good

Rex

Stayed 1 night in Oct 2023
Response from Front Desk on 30 Oct 2023
Thank you for your stay.

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Sheets were very clean feeling. Good parking.
Stayed 2 nights in Oct 2023
Response from Front Desk on 28 Oct 2023
Thank you for your feedback, we appreciate your stay!

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice place to stay. Friendly staff, location was great for walking to restaurants and shopping.
Stayed 5 nights in Oct 2023
Response from Front Desk on 28 Oct 2023
Thank you for your feedback, we appreciate your stay!

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Front Desk on 28 Oct 2023
Thank you for your feedback