Ratings based on 8,629 verified reviews

4.0 out of 5
78% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 27-May-2019
Slow check in and check out Toilets in reception that charge
5 out of 5
by a verified traveller

Posted 23-May-2019
Fabulous location close to public transport. Although it is overlooking Alexandeplatz,we had no issues with noise. Easy check in and staff were very friendly and helpful.The hotel was busy but we didn’t have any issues getting served in the bar. Excellent singer pianist in there as well. Only thing that bothered us was the very thin pillows. We asked for extra pillows and they were there when we got back later.
Comment from Hotel Management
27-May-2019 by m, Hotel Management
Dear Guest, thank you that you have taken the time to share your impressions with us. We are very pleased that you enjoyed our home stay and thank you for your feedback. If you lead your trip back to Berlin, we are looking forward to welcoming you again. Sincerely, Martina M., Senior Customer Manager
5 out of 5
by a verified traveller from Dumfries

Posted 20-May-2019
this hotel was ideally situated in the centre and close proximity to many attractions and public transport. wasnt too sure about the see thgrough shower panels and bathroom.
5 out of 5
by a verified traveller

Posted 14-May-2019
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4 out of 5
by a verified traveller from Melbourne Fl

Posted 13-May-2019
I loved the location, and they were very kind to me...helping me with a handicapped room even though I had forgotten to book one. The only problem we had was with the concierge part of the hotel which apparently does there own thing and is not truly part of the hotel. The people there were rude, and lazy and quite frankly not fun to deal with but the hotels main services ended up taking care of everything for us.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 12-May-2019
4 out of 5
by a verified traveller from England

Posted 09-May-2019
It was in the perfect location for getting to places and was a nice area in general. I didn’t like the fact that the breakfast would’ve cost 19 euros
Comment from Hotel Management
13-May-2019 by m, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Martina M., Senior Customer Manager
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 08-May-2019
1 out of 5
by a verified traveller

This traveller left a rating score only Posted 06-May-2019
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 05-May-2019